Communication was awful and they didn't keep the original appointment I had scheduled in advanced. Be careful.

i manage a large number of properties so i know garage door companies... i was very impressed with All Pro! we needed quick repairs and they did them same day... impressive!... the cost was very fair. thank you All Pro, you are our go-to garage door company now! read more

Thank you!!! We had an emergency where our garage door decided to fail us as we were leaving and we called All Pro and they gave us the best price out of 3 companies we called! Thier response and timely manner are greatly appreciate! SUPPORT YOUR LOCAL BUSINESSE! read more

They came out and showed me how to program my remote and fixed the rail before it was a problem. On time, friendly, professional. I will definitely call them again if I need to. read more

I used AllPro to install a new garage door. The garage door was fine but they installed the wrong handles on the garage door. This would have been fine if they had replaced them to what I paid for, but instead the scheduler/main contact was extremely rude in her communication. I was very friendly (mainly to get what I paid for) but she continued to just be surprisingly rude and condescending, and even withheld services that were supposed to be included. It soured the whole experience. I definitely wouldn't use them again or recommend them. read more

I was not overly impressed with them but I doubt it matters much. When I called they were not able to come by because of scheduling which is fine, I understand so we set something up for the next day which is where I became unimpressed. We set up a time of 4:30 because I told them we only had a small window of time and had to leave our home soon after. They did not show at 4:30 as agreed and so I called at 4:45 and got a man on the phone who seemed bothered that I was calling and basically said they would get there when they could, they were finishing up a job elsewhere. A word of advice to them would be to call ahead if you are running behind. That's funny because I got a call at 5:10 saying they would be 10-15 min late to which I laughed and tried to explain that they were already 40 minutes late. He either didn't understand this or chose to ignore it because he said "like I said, their running about 10-15 minutes behind. They finally arrived around 5:20-5:30 and looked at the door and gave the estimate. I don't think I ask a lot from the companies I deal with but customer service is the single most important factor in determining if this is a company I will do business with. I was disappointed, almost insulted with how poorly we were treated and I hired another company to do the repair...yes it did cost more but I felt better about it. I don't like to give bad reviews but sometimes it is needed to tell a company what they have done wrong so they take steps to fix it. read more

I bought a Ryland Home in 2006 it was without a garage door opener. I called All Pro and they came out and installed a LiftMaster Formula I opener with 2 remotes and a exterior keypad. All Pro arrived on time and was very careful with the installation and everything put in has worked perfectly over the last 7 years. During the installation I was informed that the door that came with the new home was the cheapest available or bottom of the line. Last year the garage door spring that came with the house broke, not All Pros fault as the door assembly was of poor quality since day one. All pro came out and put a better quality spring in and it was preformed fine since then. Recently my wife backed in to the garage door bending it and the track guides for the wheels too. I called All Pro they were going to come out that night but the cost was going to be 225.00 so I asked them to come out the next day. They arrived and replaced one wheel assembly, re-aligned the tracks, un bent the door. I wanted to replace the dented panel but the garage door maker is out of business. All Pro charged me 130.00 saving from buying a new door $750.00 I have a second home and the garage door opener that came with the house stopped working 2 years ago and All Pro put a LiftMaster in that home too and has worked fine ever since. I am very happy with All Pro. They do what they say they are going to do. They call me to update their arrival time. The work has always been very good and the guys are careful and nice. I think the pricing has been very fair over these last 7 years. read more

Broken spring. Vehicle was held hostage. Called AllPro at 7:30pm. They answer d the phone while at dinner. Scheduled an emergency appointment for me the next day, giving me a 2-hour window. Urbano arrived at 8:45am the next morning. Work took about 30-45 minutes. Great experience. Great service. Urbano was professional, had a good personality and was lived locally. Garage Door design, repair or sales, give AllPro a call. jt read more

Great service! Upon the initial inspection of our house, there were some garage door issues. Finally, we got around to getting serious about fixing them. We bought an Angie's List Deal for half off an inspection and routine maintenance of our garage door. I called, and they were able to fit me in the very same day! Not only that, but while they gave me a wide time frame, they 1) called me to notify me they'd be on their way and 2) came early, which was a relief because I had things to get done. The guys explained everything they did and left a detailed inspection report of the things they adjusted what they had put the garage door settings at for future reference. This was a great experience..thank you! read more

Did a great job, called to show up early and was very professional. Had a broken torsion spring. Finished job in expected time and charged what was quoted on the phone. Will use again if needed. read more

Came home in between appointments and my garage door cable snapped leaving me without use of my door. These folks rushed over and fixed my issue in less than 40 minutes total. It was awesome! I made my appointment AND I got my door fixed. Awesome work!!!! read more

Super professional service, came out a few weeks ago, fixed my splitting door and adjusted the problem that was causing it. On time, quick work, at a reasonable price. read more

Had a spring break and found my garage door stuck in the down position. Found All Pro via the Better Business Bureau website and decided to check them out as they had an A+ rating. Their website advertised 24-hour phone support and they were true to their word as I called at 1:24AM on a Saturday and they answered on the 2nd ring. They set up my appointment right then and there and gave me a reasonable appointment window. When it came time for the appointment, they not only showed up on time but finished the job before the end of the window, even calling ahead to let me know they were on the way. Installers were dressed professionally, were friendly and courteous. They finished the install in rapid time, showed me the door and safety sensors worked and cleaned up and left. Great service, would highly recommend using these guys. read more

Great service!! The receptionist was very helpful and the service man was knowledgeable and kind. He was able to give us several options! We appreciate the wonderful service!!!! read more

What a pleasant experience it was dealing with All Pro! I had previously been a dedicated Overhead Door customer but the local Overhead Door franchise wouldn't even come out and look at their malfunctioning door, so I gave All Pro a try and was glad I did. They came right out, called before to let me know they were on the way, and then totally blew my mind with their professionalism. I had been expecting to spend several thousand to get new door panels to replace the ones where the brackets had stripped out and to get a new chain drive opener. To my total surprise, the All Pro technician, J. D., pulled out some replacement brackets and a reinforcing metal strut and offered to just repair my existing door for el cheapo! Woohoo! And to do it right then even though it was 5pm, and I hadn't scheduled any work for that day! And to my amazement, he had a nice Lift Master chain drive unit sitting in his truck for me to consider purchasing, great planning ahead bringing it. I liked what I saw, including the price, and he offered to put it on right then as well even though that would keep him on site for nearly two more hours. Bottom line, I got my door fixed and a nice new chain drive fully installed for only $650. All Pro, they deserve your business and they get my highest recommendation. read more

I liked the service it was fast and the technician keep me up informed with all the repairs been performed. Good Service........

This company is amazing. When I called to set up a time for them to come out and fix the garage door after I broke it (oops), they were going to come out the same day, however, I wasn't available. They set up a 2 hour window for the next morning and she called me about 30 minutes before they arrived. The guys that came were extremely friendly and professional. They installed a new garage opener with 2 new remotes, and upon request, installed an outdoor keypad for us. The door is so much quieter now and you can't even tell where I hit the door! They were the best company I've dealt with since purchasing this home. read more

Terrific service! We needed a same day garage door opener replacement. Claudia is knowledgeable and friendly. She gave me a quote on my first call and got me scheduled. Technician was Urvano - very competent, courteous, efficient. Price was competitive. A great experience all around. read more

super happy we went with this company! our door spring broke on a Sunday and they were out to our house with in hours. We couldn't believe they had such a quick response. I would recommend them to our family and friends! read more

EXCELLENT service. No charge for an initial estimate, great at helping you understand the way your garage door actually works, and prompt. Highly recommend. read more

Called and explained the issue I had with door (auto door not opening higher than 6 inches). Spoke with a man who provided options and estimated costs of possible problem. Scheduled technician and technician checked out the problem of door. Resolved and paid. Insurance required reason for expenditure, when I called to obtain letter stating the reason and the resolution; AllPro Overhead Door states they cannot provide letter (refused), because they cannot remember and that I should have requested that the reason be put on the invoice at the time. Due to lack of customer service and the principal's inability to try and be reasonable, I cannot provide more than a "3". I believe they just do not believe in backing up there work. Though they analyzed my problem correctly and fixed the issue, I do not understand why they refused to stand by the work. I will not use them in the future, due to customer service; but I will also insure in future needs, that I will state the reason for the service be specified on receipt from the next company I use. read more

Very disappointed ! One star is for it actually working and installation. I would ask for a receipt immediately . I signed on a iPad and then got emailed a different receipt than I actually signed and of coarse it was for $160 more . Not even close and then had someone name villi on my receipt too. Who is that? The guy was long gone before I even got an email and they also charged me $26.00 for taking my other garage door opener. Didn't even ask. I even asked where is my older garage door opener? I went inside to get a call and he was gone . Nice up front but be careful. Had to finally call the company and they fixed the invoice but it took 4 phone calls to do so. Be nice to do business with someone who makes things simple . I feel someone tried to snake me . Not a good feeling when your paying for an expense you weren't expecting . Dale was the tech. Like said great work but the lying on the invoice and feeling like getting duped I would look elsewhere . You don't do business that way . read more