Super nice folks! Very professional and communicative. They got us up and running quickly. We will…read moredefinitely be using Garage Up again!

David is on point with communication and committed to delivering excellent service and quality…read morework! I highly recommend Garage Up Southwest Austin for any garage door and storage needs.

I called 3 times to get a quote, and emailed once. Not once…read moredid I even get a courtesy response. Rude.

I had a great experience with these guys. Kevin came out and fixed a non-working automatic garage…read moredoor. And while he was here, he went ahead and did a general service on all 3 bays! Friendly, professional, reliable, fast and reasonably priced. A few months later I had an issue with a bay not responding to my car button. And they just helped me by phone to fix a small issue, rather than coming out and charging me for a service call. Great guys! All in all this is a wonderful local owned company. I highly recommend them!

My 22 year old garage door was not opening or closing using the garage door opener. Door was noisy…read morebefore it stopped working. My remotes were no longer working. I called the main number and received a call back from Wellington, long time service technician. He stayed in close touch from his mobile phone and showed up the next morning at 8:30 AM along with his assistant. They stopped by enroute to two garage door installation jobs. Wellington and his helper fixed all the malfunctions in about 45 minutes. Efficient, knowledgeable, courteous, and explained what went wrong and how it was fixed. I am very satisfied with the service. I thought the cost was fair. Experts take less time to get things done.

No customer service We have used Dougs garage door service…read morefor years and they have always been helpful, thorough, and wonderful to work with. Fast forward to today -- after a couple of calls to finally get someone on the phone they came out to go over both of our doors and fine tune them and we were also having problems with the outside entry pad on one door. The service tech that came out barely worked on either of our doors and he just said we have to change the battery on the key pad. Never looked at the seals or oiled any of the rollers. And the keypad still does not work even after I changed the battery because according to the tech "they don't do that part". So after $$ later my doors and keypad are the same as before the tech arrived. He said we can call them back out to look at the keypad again but who knows if they will actually do any work this time. No thanks. I only gave them 2 stars because the tech was on time. This is not the same Doug's as in years past.

My garage door opener started having power issues due to a short inside the unit, so I contacted…read moreDavid with D2 Garage Doors. From the beginning, David was very personable and professional. I was working through a home warranty company and needed a quote that met their specific approval requirements before the repair or replacement could be authorized. After inspecting the unit, David provided a quote exactly in the format I needed for the warranty company to review. Once the work was approved, I scheduled the installation with David. He arrived on time and was once again very professional and easy to work with. After installing the new garage door opener, he noticed that my garage door itself was out of alignment and not properly balanced. Although this wasn't covered by my warranty, David took the time to fix the issue, lubricate the door, and properly balance it at no additional charge. My garage door is now functioning better than it did when it was first installed. Before contacting D2 Garage Doors, I had two other companies provide quotes that were over $200 higher than David's--and that was just for replacing the opener without addressing the additional issues. I highly recommend David and D2 Garage Doors for any garage door repairs or service. I will definitely be calling D2 again in the future if I need any additional work done.

HUGE rave: David - D2 Garage Door…read more My garage door completely broke on me this evening around 6pm. It was a major break that was also a major expense and I was terrified of us having to replace the entire garage door from the damages. I called around, as my go-to guy (David) was out with his family and, unfortunately, I wasn't able to get anyone out. I reached out one more time to David, and he let me know he would come by after they got home. Guys, it was 9pm. He saved my ass. My garage door would NOT shut. No way, no how. The spring broke, and the top corners completely snapped (see pictures) from it trying to go down anyways. He came and spent over an hour working on it (while explaining it all to me and showing me what happened, and how he was fixing each individual issue). His fix, I know, will last and I feel so confident in that after seeing his work and the MUCH stronger parts that he replaced the broken ones with. Instead of me having to get a whole new garage door, he put metal braces where the top broke, on either side, to ensure it holds strong. The old spring was so tiny, they put it inside of the skinny metal bar (that David also replaced), and put this spring on. It's about 4x larger than the broken one, way more durable, and my garage is now quieter than it's ever been since my house was built in 2020. He is a prime example why it's important to support local small businesses and I'm beyond grateful to him (and his family!) for the help and time he chose to dedicate to my garage instead of being with his family, or getting much deserved sleep! Thank you David!

Avoid them at all costs. We have OneGuard home warranty. Just like the other reviews they try and…read moreupsell you for unnecessary repairs or tune ups that aren't covered by your warranty. OneGuard needs to find another option for garage door repairs in Austin. Total waste of time and money. And they opened up our unit and didn't even put it back together.

Kind repairman who did great work and showed me things that might need work in the future and was…read morevery clear what would be covered. Dispatch office was great keeping me updated on his arrival time. I was assigned to them by my home warranty, if I get to choose in the future I'd call them again.

LIES LIES LIES !! DON'T approach Justin for any service. Worst customer service and even worse work…read moreethics. Do not make advance payments. He is going to take it and leave. He will block your number. I posted on the nextdoor app looking for some yard work. He and his wife contacted me saying they're a locally owned family business. I chose them over Emerald Lawn care, worst choice ever. These people have made me lose faith in local businesses.

Great service provider. Very fast response to my request. Very professional and good communication…read morewith me throughout. Matched the price quoted my another company and showed up exactly when he said he would. Very much deserves his 5 star rating.

Would not recommend. Don't think this company exists any more…read more Tyler installed couple of garage door openers for us 1.5 years back. He had mentioned a bunch of stuff about warranty, work man ship etc. Now both garage door openers have an issue. Called him up and number was disconnected. Found his number from Facebook and finally got hold of him. First he acted as though he did not install the openers. Then he said Garage Door Genius does not exist anymore and he works for someone else. Finally he agreed to come out and take a look and that he is 5 minutes away. Then said he will be there in an hour. Never turned up. Then he blocked my number and that is it. What professionalism! I would have gone to someone else if he had simply said no. But to do all this and waste someones time.

Found Tyler through a friend and I was glad it turned out well. I have a huge problem finding…read moreservice companies in this area. Most companies won't return phone call and those who do are late showing up and as soon as they see my house the price goes up. I called Tyler and he picked up the phone and was early to do the estimate. I got a written quote via email 30 minutes after he left. I checked some prices and hired him and scheduled the appointment to have a new door installed. On the day of the install he showed up early and did the job without any incidents. He followed my instructions on how I wanted the door to fit etc.. The final price was the price he quoted me and the job couldn't have gone better. So he answers the phone, shows up on time and does the job correctly and at the amount he quotes. What more could you ask for.

They sent Efrain to install my new garage door opener-a Liftmaster. He came on time on a Saturday…read moreand finished the work and cleaned up after himself. I finally have my new garage door opener and love it. Plus the price was very, very reasonable. No hardsell or BS just straightforward info. If you like no frills no nonsense business Payless is the place.

Back in August this year I had service from Payless. A month later the sensors are blinking the…read moredoor is basically non-functional. Definitely NOT what I paid $587 for on Aug 6. I complained on Aug 8, you guessed it, another $157 for something that didn't fix the issues. Now here it is Sep 11 and my garage door is still not working as designed. I'm so mad right now I could spit. Y'all need to change your name to 'Paymore'. IT's a 1 star review because Yelp won't allow ZERO stars

I don't know if this business has changed ownership but this company customer service has went down…read moreto a ZERO!!! I have purchased at least two garage doors from them including the maintenance of the doors and recommended them to neighbors and friends. I called regarding a garage door and the person who answered was rude, refused to transfer my call to a manager. Then when I called back, placed me on hold for extensive amount of time and never returned my calls.

My friend referred me to Nick at a company named "Garage Door Services" with the number (512)768 -…read more8260. When I called the first time, I asked for the name of the parent company so I could look up reviews. The first person who answered claimed their parent company is located in Pflugerville (probably lying), refused to tell me the name of their parent company, and hung up on me. I called a second time, and a different person answered the phone and said the name of their parent company is Neighborhood Garage Doors. No thanks.

Chance is literally the easiest and most effective contractor I've ever hired. He installed a swing…read moreout gate system at my home and I was blown away with how quickly he went from quote to finished product. The thing looks and operates amazing. 10/10 recommend these guys.

Chance and Eric were fantastic problem solvers and they were reasonably priced! They also let us…read moresupply the equipment to keep costs down which we appreciated. Our gate had stopped working and we had called a few other vendors who failed to fix our issue. Chance identified the problem within minutes and then they went to work through a few visits and got it handled. Chance was also a great communicator throughout the process. Would definitely recommend them and hope more folks will leave them positive reviews because they deserve it! :)