All 5 stars are regarding a visit by tech Tony Renteria - showed up on time, well mannered, and patiently explained the expectations I should have for my heat pump. The now defunct Proflow installed the unit about 2 years ago, but the unit's efficiency declined. Tony showed up, and who knew a simple cleaning would snap it back to 100%. Now, to the company that absorbed Proflow, All Pro - 1 star. PLEASE, PLEASE stop spamming my TXT and email with "Following up on estimate" communications. I unsubbed via the website, but if it somehow continues I'll find another less spammy company for maintenance. We Humans already have enough unsolicited electronic noise, telemetry, and data mining to manage. "Thank you for your attention to this matter." - uttered way too many times by our least favorite elderly felon and conman. read more

Awful awful awful! Do not trust. Scammy, unreliable, said there wasn't a dispatch fee but tried to cancel on me and when I pushed they said there would be a $150 dispatch fee. Such a disgrace of a company. Use someone else! Worst customer service and saying different things when speaking to different people. Will waste your time and that's a fact. read more

We got this company recommended by Lowe's for our AC with a 2 year maintenance service. We had our 1st service scheduled last November 2025 for maintenance. They canceled because no technician was available. Rescheduled January 2026 and again no one showed up. Scheduled March 2026 and they promise we will be the 1st house to service and showed up around 4pm. I think this company is a scam once they service you once and paid them, they will never commit to service you properly. I will not recommend this company. 3/21/26 - Following up on your response. I requested several times to have your manager to call me back and never once I got a call back. We don't have problem with your technicians, they were professional and very good at what they do. I think this company or the management doesn't know how to run their business properly. read more

I called to schedule a non emergency appointment because a cleaner (whom I hired because I have a broken foot and have been struggling to deep clean on my own) told me I probably need to call a plumber because the sink in my son's bathroom needed it. I took her at her word and called All Pro Plumbing and told them this pretty much word for word. They asked if I knew the problem and I said no just something with the sink. They scheduled me an appointment and Ander arrived (and normally in a negative review I do not like to use names, but I do feel it is important for women especially to know this employee) who came in and looked at the sink and said your stopper is broken it needs to be replaced. Then he looked under the sink pressed a piece of toilet paper to it pulled it, rubber with might pulled away dirt and said "you also have a leak this will need to be replaced." Not moisture on the paper at all! Then he informed me he was not a drain fixing employee and when I asked why he came he said "well you didn't say what was wrong, we didn't know it was a sink." I told him what I told the operator (Dane and another operator who called to follow up) he said "no you didn't we record our calls." When I asked him to go ahead and prove to me with that recording that I didn't say bathroom sink problem he told me to take it up with dispatch. Don't call a customer a liar, tell them you have supposed proof of the lie, then deny them the courtesy of proving it. I walked into the bathroom after he left, looked down into the slow draining and sink and felt around and felt a knob. Looked up and the knob from the medicine cabinet was gone. I also am not a drain expert (and maybe I shouldn't have been so quick to call one but experience has told me let professionals dealing with plumbing issue) but I figure it out by getting a little dirty. He trief to upsell me a bunch of stuff, didn't even look into/feel into the drain. My neighbor came over will a tool, took apart the bottom of the drain and got the knob out. Done and done. This is why women HATE calling for home repairs services! (Gannon is the only employee with this company I would trust to work with again) but this is the second time this company has pulled this (one time it was with my shower the screw was stripped and I need strength to get out, guy told me I'd need a whole new shower valve installed. I told him I saw a trick on YouTube and gave him permission-he called to ask his boss) and surprise the screw came out with the trick and his strength. I'm done trusting I'll get the one employee from this company who treated me and my home with respect. read more

Would never use this company again. Poor service across the board. They showed up on time and that is about it. I have worked with several plumbing companies and this one was the worst. read more

Jose Gutierrez came to assist us. Very professional and explained all clearly. Did the job well. I appreciated the booties he wore in the house. Although it was not urgent, someone was sent out within couple hours which was nice. read more

Great service, excellent communications, super fast service, and very reasonable pricing. Work done in a timely manner even on weekend and no extra charge highly recommended! read more

I give Collin a good review. He did a good job working on our water heater and fix our clogged bathroom sink. Thank you Collin and good wishes on your trade. read more

This place is a scam. $8.88 TUNE UP was promoted through Lowe's for Black Friday. This place rescheduled my appointment atleast 6 times. They finally made it out in MARCH. Only to come out and try to find something wrong. Then their prices to fix nothing major was $3000-$11000. The flier promoted states "TUNE UP". Tech said it's not a tune up but an inspection. read more

All Pro - Plumbing Near Me - Ontario, California

I'm not happy about this, I called last Thursday when my A/C unit stopped working! Got a call the day of my scheduled appointment (today) now I'm told I have to wait until Monday for Warranty service. Going to be 5 days with 90 degree plus weather and a useless A/C that I spent $21 thousand dollars on! Terrible !! read more

Had an issue with my heat pump that was still under warranty. The technician found the issue - faulty fan motor on the outside unit. The estimate to fix this was $1500 - labor only . To say that I was shocked was an understatement. I'm not an idiot and I know that labor for this job is maximum of two hours for a competent contractor. Tried to negotiate with management - couldn't get in touch with them. The manager attempted to call me but I couldn't take the call at the time so I tried to call him back. The receptionist couldn't put me on hold (I offered to wait). Never heard back. Got an updated offer to do this for $1200. At this point I realized they are not serious. Started calling around and sure enough found several reputable HVAC contractors who offered to do this for $500-600. Still expensive but not outrageous like AllPro. The tech fixed my unit in 1.5 hours (as I expected). Left an extra star for their friendly, and straightforward technician Tony who tried to help me (and who wasn't behind this ridiculous quote). And because they came out without a charge. read more

We needed some dedicated electrical outlets installed in the crawl space under our house to power an sump pump and dehumidifier for the project Groundworks was doing. Steven Staley came out and gave an estimate. Very courteous, professional and knowledgable. We schedule the job. On that day Steven arrived on time as expected and did a great job with the installation. Everything was very straightforward and transparent. Steven and everyone at All Pro was great! Will definitely contact them again. read more

They are not the "Pro" by any means. Tried to tell me that I need a brand new AC unit, turns out it was just a condensation line which was clogged and easily fixed by a better company in 10 minutes. Scammers. Their business model is to replace as many AC units as possible and rip off as many people as possible. Take your business elsewhere. read more

95% of all appointments scheduled with All Pro is a NO CALL NO SHOW! Any job you have and don't show up u get FIRED! But management or owner doesn't that they waste customers money and time. I work nights so I accommodate them by working around them. And they can't even do the job during daylight hours and refuse to work at night. I have 4 years ago with another owner gave the up to $35,000 in work upgrading this old house. Now they will be getting zero money if not a lawsuit from me. The manager still doesn't care losing money. See you in court All Pro. read more

I called to get my water heater flushed. Got talked into a deal where they check my heating, cooling and electric also for $99 the first year. Didn't tell me that this was 4 separate appointments. I tried to cancel but the company told me that they would put in a request to cancel. Couldn't cancel right on the spot. That's where I'm left. read more

I called yesterday for an electrical outlet repair, and the technician Brian arrived well within the estimated 8 am-12 pm window and went right to work. In the span of a few minutes, he gave some very useful information on electrical safety that killed a few electrical urban myths I'd been given from other technicians from other companies. Most importantly, he didn't try to steer me towards anything needlessly complicated or expensive, though he did give me options, which I appreciated. He even cleaned up after his work with a handy mini-vac. The service was so fast, friendly and professional that I immediately canceled my current home maintenance service and signed up with AllPro for the next year. I even donated a toy for their holiday toy drive, which gave me a discount on my bill. I couldn't be happier. Thanks Brian, for the excellent service. I'm definitely sticking with AllPro from now on. ~Sebastian read more

We called and scheduled a next day appointment to check out or master bedroom that had lost power. They scheduled for a Wednesday but unfortunately were running behind with another project. I appreciate that they called us and gave us updates. We rescheduled for the following day (Thursday) with an 8-12 window. They were running about 45 mins behind but we were kept informed and were okay with the adjustment in time. Angel, the electrician, was very knowledgeable and professional. He was able to quickly find the problem which was an outlet outside of the room where a wire was burning. Apparently we have outlets that were done using the older methods of wiring. Im glad he also educated us on the fact that we should have the outlets checked every 5 yrs. He was able to change the affected outlet along with 2 GCFIs in the house that we're also affected. He verified that everything was up and working and done up to code. The price was decent given the work that was done, the warranty, and the membership. Overall my husband and I were grateful to have them come out and correct the issue without it breaking the bank. It also saved us from a potential fire as the wire was burning. Thank God that they came out when they did because we were using that outlet and it could have been a major issue. We had another company out prior that didn't locate the issue and were going to charge a lot more money just to find the problem. Overall, I always say companies will get more with honesty and fair prices than they will with dishonesty and unfair prices. With that being said, I would recommend them for your electrical needs. read more

Extremely unhappy. I got stuck w/this company who contracts through Lowe's. Initially I was happy with the install, it was all done in one day, great work. This was at the end of May and I spent $34,000 for the house to have mini splits. Now when I need the living room unit replaced due to it being faulty, it has taken over a month-still not replaced. I'm furious and regretting my decision to go through Lowe's. It's a bad look for both companies. I have a 10 year warranty and I'm not looking forward to having to use this company for anything. read more

Incredible Customer Service! Our Sunday morning didn't start out too well as our downstairs bathroom started to back up and after 20+ minutes of plunging effort I feared it was more than a simple clogged toilet. A quick search for local plumbers and I immediately saw the huge number of great reviews for All Pro and knew they were my choice! Within minutes an urgent order was placed and soon after Semaj, our total hero was knocking at our door. After a quick assessment Semaj had his snake setup and in no time the line was cleared, crisis averted! It is over 100 degrees outside today but Semaj's professionalism, incredibly great attitude and energy never wavered, he busted his butt and got everything back to working order quickly and efficiently. I don't think anyone ever hopes to need to call the plumber but I am totally ready if i ever have to again, i will be calling All Pro and making sure my man Semaj answers the call! Best experience i could ever asked for, thank you so much! read more

All Pro - Plumbing Near Me - Ontario, California

hired this company to replace my septic tank and it literally turned into a nightmare. first of all they came out and dug up the tank and put in the leach field, waiting for inspection and inspector did no show up so I called up Building and Safety to find out that hadn't even pulled a permit to do the work. During this time they had employee not wearing the proper attire to be here working. The employee was called out about the problem and the employee continued to work which was breaking work codes. I finally had to refuse letting that employee back on my job. while doing the work to dig up the tank they played demolitions on my fence, power line going to my power gate, ripped out part of my sprinkler line, instead of doi the work the right way they just grabbed and ripped everything with the excavator which destroyed my fence posts and the bottom of my fence beca it had concrete poured along the bottom in which to keep dogs from digging underneath the fence. They also ripped out a water supply line that goes to a mobile home that I have on the property. when the inspector finally came he would not approve the work. By the time they had dug everything up again I was beginning to think they were trying to put in a football field. The company was sending me invoices to get paid and the work wasn't even done yet. They are trying to charge me 3 1/2 times more than the job is worth. The company started calling a family member and harassing them and they did not have my permission to put anyones name on my account or paperwork. Several employees were complaining because they weren't getting paid as they should have. Also during the time of them putting in the right tank they dug a deep ditch and they did not put in any shoring to protect the employee. Cal-OSHA codes would have required shoring because was deeper than 6'. Needless to say all of this has taken over 4 months. Over all this time I have never been allowed to see a contract. So if you are thinking of hiring this company you might want to reconsider. PS they still have not repaired my grass which has died due to the time that they had left the lawn that they dug up laying on my good grass. read more

Kevin was really nice , glad they sent him , Kevin was on time and even a little bit early.. he checked my water heater and found a gas leak and pressure valve need to be replaced. He was very professional and fixed everything and he also explained everything to me. Thank you Brenda read more

Plumber Technician Jose Gutierrez came out to my home and assisted us with our plumbing issues. He was so friendly and resolved all our issues and tested everything to make sure the same issues did not repeat. Also gave us recommendations to avoid those issues and how to maintain the plumbing for our home for the future. Really helpful person all around. Will definitely request him next time we have plumbing issues. read more

Jose made what started out as a messy Easter into getting to experience the day without frustration. Amazing tech!!!

So our air conditioner stopped working. It is 5 yrs old. We called All Pro to come out. They ended up telling us our mother board and motor were fried (due to a recent power outage on our street which created a surge apparently) was his thoughts. They quoted a price of $4,500 to fix it and add a surge protector. So we got a second opinion. Another company (RC Air) can out today and it was an easy fix. .(a bad contractor and blown fuse). We then had them add a surge protector on it as well. Total cost was a little over $1,000. We now have air! So my comment is-beware of using All Pro. They are a rip off. read more

HORRIBLE!!!!!! Made an appointment 2 weeks ago and was re-scheduled to 2 weeks out the day OF THE APPOINTMENT!!!! Terrible customer service too! read more

Scheduled an appointment for today 12/6/25 with a 12-4 window of arrival. No call; No show. Get a text after 4 he will be busy rest of the day and to reschedule after they wasted my sat. afternoon. Inconsiderate with poor customer service. Glad I declined the special maintenance offer when I called the other day. Now to hopefully find someone who cares about their customers as All Pro has shown me they don't. read more

Joseph from All Pro Cooling & Heating Plumbing was professional, efficient, and very informative when visiting our home for a plumbing issue. He was able to not only take care of the sink in question as well as my daughter's shower drain. Extremely prompt on his time management and communication, would definitely refer him to friends. Thanks again Joseph! read more

All Pro - Drain was snaked and working beautifully, Joseph also let me know we have a 90 day warranty. - Plumbing Near Me - Ontario, California

This company is full of crap. They up-charge you. Tell stuff you don't need. Give you the most expensive stuff. They don't communicate well at all they will not show up if you owe anything you have to call to find out why only to find out it's a miss understanding. The work quality is good but the costumer service is horrible. We have spent money on full replacement two HVAC units in two homes and had a split system put in our families mobile home. They said they would remove the old unit that's on the roof for a fee. They never removed it then they were supposed to call us and discuss some type of credit or refund and they never did. Then to top it all off, the workers were supposed to go to my families home and got into a shouting match with two elderly women that have mobility situations. This is very unacceptable from a company that deals with customers all day everyday. If the technicians can't handle the situation they should call a manager to defuse the situation as best as possible. This is not just one occasion, we have delt with company for over two years. read more

This outfit grossly overcharged for just draining the water heater and adding a devise on the heater which cost only $60. at Home Depot...they charged $1,600.00. to drain the heater and walk around the house and look at the toilets , et. A few months prior to that they charged $2,400.00 to fix the air/heater unit and rewired the main contacts wrong. I had to call another plumber to fix it properly for another $100. The man spent several hours writing explanations on his Ipad and told me (at age 86) that I "would not be up to code unless I went along with his recommendation. Then, had me sign whatever it was on his pad to complete the job. I paid both charges with my credit card and tryed to get a credit. After several weeks, they claimed I still owed them? I was shocked to receive a mechanics lean on the house for $118.00 which I promply paid and they confirmed released . They have a phoney club that is supposed to get you free inspections, etc. I would not refer these people to anyone.!! read more

Edwin was my service man. He did an outstanding job of explaining things to me and the different programs that they have that can help me in the future to keep my things running. He did an outstanding job fixing my heater and getting it to work again. Thank you, Edwin. Pam Doyle read more

Called All Pro because I was having problems with my kitchen sink draining. I knew the problem because my friend is a plumber, but lives in West Los Angeles and was not able to come out right away. So I decided to try a local company. Luis Pimentel arrived on time and diagnosed the problem and told me exactly what my friend told me needed to be done. He did not try and BS me.He was honest and that made me very happy. He prepared everything and snaked the pipes. David T subsequently arrived with the hydro jet and both began the process of hydro jetting the pipes. I was very impressed and very happy with the service they both provided. read more

Thank you Mike for your excellent service today. I appreciate you taking the time to explain everything in great detail as well as making me feel safe in my own home. read more

I called them about my water heater not working. They scheduled a technician for that morning. Then the text and wanted if I was home. I texted back and confirmed I was home waiting. They texted me later and said since I didn't call they rescheduled the technician to another call. My call was canceled. I called them and they said I could bevte next one after the technician finished the next call . What kind of service is this. Delay taking calls closer wher the technician is at the time is not good customer service. read more

We just had Antonio Ruiz here from All Pro and we were very impressed. He was extremely helpful and courteous and made our day

This is a Con Artist SCAM company, buyer beware, you have been warned!!!! On 11-26-25 one of their reps named Jonathan Guerrero came to our home in Lake Elsinore due to our furnace not working. He examined the furnace and wrote up a $4,262 estimate with 6 items that needed repair or replacement estimate #565281460. I was shocked by the price and told him we wanted to get another estimate and he angrily and rudely stormed out of the house yelling "what a waste of time," and I have this on camera. Now get this, my regular AC guy that I trust went to the property a few days later and said that I only needed 1 single part replaced for $700 total. Get this now, pay close attention...The part that needed replacing WAS NOT, I repeat WAS NOT listed on the $4,262 estimate left by MR. Con artist Jonathon Guerrero lol. Yes, he gave me a $4,262 estimate that would have replaced a bunch of parts that DID NOT need replacing and he failed to list the one part that actually did need replacing. Wow, just wow. This is a textbook example of a company that markets expertise while scamming it's customers. read more

It was time for my yearly plumbing maitnance. Rebecca called and text when the text would arrive. Juan Bartlett the plumbing tech was on time and very professional. As he began to explain everything that needed to be checked that is in the plumbing maintenance package. Firestone he started with the water tank. He was able to drain and refill the tank and check all reading regarding this tank. He did explain that the water pressure was high and it was hard to a reading. Next he checked all water shutoff valves in and outside the house. He explained that due to harsh water most of the valves would not turn. He check the water spout for dishwasher. Juan called Kevin Baehr (Field Manager) to come and assist him the job. Kevin came and explained all the shutoff valve, Garbage disposal corrosion, properly working toilets and sinks. Also the importance of getting the water pressure for the house at a proper temperature. Also he explained to me information about upgraded items I had requested. Juan and Kevin worded all day inside and out to get the maintenance done. Kevin and Juan worked all day and we'll into the evening to get the job done. Kevin was able to call out to Juan project to project what to go to next since in was a big job. Kevin worked on the outside water pressure and plumbing needed to be done outside. It was raining hard off and on that day. I agreed to the work order on one condition. They had to to the job that day! They agreed and did not disappoint me. Kevin is asset to the guys in the field. He began to train Juan with alot of plumber knowledge while they were working. Kevin and Juan are all asset to the company! Than you Christopher in the office for helping me with my order. I will use this company again. Its like one stop shopping for the house! read more

Would never recommend this company. I had 2 appointments scheduled. One was for a heater. The guy came out to say it needs to be replaced and then had to get a sales person to pitch me a wall heater for 60-90 minutes. They didn't show up on time so I canceled. The idea of sitting through a sales pitch for a basic heater was ridiculous. Then I had an appointment for septic. They never showed. I called and their notes have a text and voicemail to me which I never received. I only received a confirmation of my appointment. Needless to say I won't be using them. I will remember this name so I never use them in the future as well. They are horrible. read more

Once again the good folks at AllPro, true to their business model, screwed another customer. Scheduled a heater service on my maintenance plan over a week ago. Of course, they call half way through the service window, 12-4, and say the standard. 4:05; ooops, our techs had to clock out! Can we reschedule? Held me hostage half a day for service I pay for. Same people who took 3 times to recipe my house because they didn't pull a permit. More of the same. I told them no more. I'm canceling my auto pay immediately and finding a real business, maybe Ray May or one of their direct competitors. Do yourself a favor.. stay far away from this company unless you want the blues! Check out my review on the pipes. Only reason two managers came out and made it right was because I called Eyewitness News and the contractor's board. And these are the "NEW" owners! read more

First of all, they took advantage of my parents who are 90 and 91, and installed a $25,000 heating and air conditioning unit. All they needed was a new wall thermometer. When we found out, they were installing it, we called them and told them to cancel, but they told us that a contract was already signed, and they wouldn't stop. And then they charge a $20 membership fee every month. Looks like the comfort advisor was Anthony Edwards. Because of this installation on an older home, we are now having issues with leaky pipes all over the house. I do not recommend this business, and I am reporting them to the Better Business Bureau. read more

This review is solely based on Stefanie's amazing work, and the two installers who came through for me. Stefanie is their quality assurance manager and she did exactly what she said she was going to do. Some balls were dropped along the way in handling my service, however once Stefanie stepped in, she was on top of it! And the two installers who came, I wish I had their name, two very knowledgeable, very straightforward and let me know every step of the way what they were doing and why. They were able to turn around and make this great service for me. Thank you again Stefanie for stepping up and taking care of me and my family! 5 stars for them! read more