Jeovanny was a life saver. My PC died out of the blue and he was able to resolve all issues,…read morerecover all my data. He had great recommendations on what new stuff to get for my PC. Pretty much resolved all issues! He spent a few days to fix the issue as it was a big problem to resolve. He was very attentive at all times. I cannot recommend him more to get your PC issues resolved. Not to mention all at a very reasonable price. Highly suggest going to him if you have any tech issues!

BEWARE!! I have had the worst experience as a long term customer. I asked Jeovanny to fix my ipod…read more7 months ago. To this day I have still not received it. I have tried calling many times and texting. No response. I have given up. My ipod is either lost or damaged or both. I would have appreciated better communication and honesty on his part. He texted once saying he packaged it up and he was mailing it the next day. He never mailed it and I still have not received it. This is 3 weeks later. Tried calling and texting again. No response--exactly what I expected. TERRIBLE way to run a business. AT LEAST have the decency to BE HONEST with your customer instead of jerking them around.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

Absolutely amazing service. David was so polite and answered all my questions over the phone and…read moregave me great suggestions/ options so we could make the best decision on our screen and battery repair on an old iPhone, which is now like brand new. Amazing prices as well! Will be back with other devices we have lying around. Will tell all my friends. Highly recommend!!!!

Great customer service! Fast responses with quick solutions! Reach out they are also fair pricing!…read moreThank you David!

PLEASE BE CAREFUL THEY WOULD STEAL YOUR MONEY…read more I dropped off my laptop to get my battery replaced. They installed a used battery that doesn't charge! After waiting for 2 months to get it re-fixed they told me they couldn't fix it and CHARGED ME $152.43 with no Refund and they told me if I want a new battery I have to pay $152.43 AGAIN!

My old iPhone 6S which I've had forever and I love, was no longer charging properly and dying…read morequickly. (Having satisfactorily used FixNgo a few years back to replace a cracked screen, it only made sense to go back again). The technician replaced my charging port and installed a new battery. The repair was done while I waited a short period of time. The phone is working as good as the first day I bought it. I'm very happy with the service. The cost to repair and install new parts was reasonable and I was informed prior to any work being done. The store is very clean, well lit, well organized and provides seating if you prefer to wait. The staff is extremely courteous and best of all, no one even tried to sell me or pressure me into buying a newer phone. While I was there, I observed several people walk in for estimates and questions. All were greeted pleasantly. It's a professionally run business and I would definitely recommend it to anyone. You will not be disappointed.

Brought my EVH5150 III 50w guitar amp to Jerry for a tube replacement and biasing, and he got it…read moredone with an extremely fast turnaround at a great rate. Communication through Yelp messaging was clear and regular, and he even did a bit of extra research to make sure he got the bias setting right. The amp sounds great, and I'll definitely be back the next time I need this work done.

After my move I noticed my old turntable not working properly. Repairing a 30+ year old vintage…read morewas not my forte so I looked to Yelp! for some repair options. I spoke to Jerry over Yelp's messaging system and within a few days, his suggestions ultimately fixed my issue. Apparently, during the move, the speed and size sensors were forced out of alignment, and once I realigned them the turntable was restored back to its former glory. Thanks so much Jerry!!

Called freaking out because I'm the dum dum that knocked over that cappuccino I never get sitting…read morein a cafe I never go to right. Of course. The universe conspires to set me up for a bad day- but it was the universe telling me to find Guru Repairs. Michael the owner picked up the call. Told me to swing by with my cappuccino covered MacBook. He dried it, checked for crunches, did a quick look at the motherboard and gave me the thumbs up good to go - no charge. So when we're living in a culture where you're expected to tip the barista for pulling the soda out of the fridge, this was above and beyond. I'm a customer for life here and you should be too. Recommending purely because they understand customer service, Michaels a genuinely nice guy and he knows his stuff. Wonderful business. You all should make it your go to electronics spot too. They do all the repairs, no outsourcing.

Fast, friendly, and efficient! The entire iPhone screen replacement process was seamless from start…read moreto finish. Excellent customer service, quick turnaround, and a truly hassle-free experience. Top-notch service all around! I couldn't be happier and would absolutely recommend them to anyone needing a phone repair. HIGHLY RECOMMENDED!

I went in with a nintendo 3ds that hasnt been turned on in 10+ years with a charging port issue and…read morebro got it working by the next week place is a little difficult to find but the workmanship is class higly recommend this place

I called Dylan today (Sunday) in hopes of getting my PlayStation 5 cleaned. It was over heating for…read morethe longest and I didn't know where to go. I seen his page on help, called him up and he said he can do it within the same day. I was surprised because he's GRINDING ON A SUNDAY. Meet up with him, super cool super chill and he's super fast while he takes his time.(I'm telling you). Definitely would recommend, as I look around his office this can fix literally anything the deals with electronics. Thank You Bro For All your help! The Prices was very affordable!

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

I accidentally dropped by Cannon 16-35mm lens and the trim/focus ring snapped off of the glass…read more Upon inspection, the technician was able to fix it immediately. Great service.

The electronic viewfinder in my five-year old Sony camera stopped working during a Yelp Elite…read moreEvent, which bothered me more than it should have. I let the camera rest and tried the EVF again, but it was definitely broken. I found Shocked Electronics on Yelp when I was in a nearby neighborhood. The staff first checked to see if a soft reset would solve the problem, but it didn't. They called me the next business day with a diagnosis and repair cost estimate, and requested a 50% down payment to start repairs. The repair-versus-replace metric for me leaned towards repair. I picked up the camera the following week, because they had to order the parts. While they fixed the EVF, the fix seem to have caused vertical synchronization issues with the camera's main screen, so I returned the camera to the store. The store diagnosed the v-sync problem as an unrelated issue, but fixed it for free. I returned in another two days to pick up the camera. Overall, I found the service to be good. I could have saved a visit had I completely inspected my camera before I left the store on my first return visit -- i.e., checked both LCD screens, taken and reviewed sample photos to ensure camera function, focus and clarity, etc. That said, I'm happy with my repaired camera. Shocked Electronics is a valuable community resource that helps people to maximize the longevity of their investments in equipment. Store Policies: - Repairs are warranted for 30 days from completion of repair, and only covers the issues repaired. - Make sure you check the repair before you leave the store. - Customers have 14 days to collect their repaired item. Otherwise, the store has the right at 30 days to discard or use parts from the item to repair other items. Other: Shocked Electronics is located on the 2nd Floor, up one flight of stairs. I did not see an elevator.

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude picked up and dropped off my 25 year old Creek 5350SE Amplifier and did a great job…read morealleviating the amp of the crackling on both the input selector and the volume control, which is typical of this amp after a few years. He came and tested the input impedence of my speakers and made sure the cabling back to my speakers was working and waited until we could confirm everything was working as close to spec as possible. Now I can just listen to the music!