Mario came to our home and did a fantastic job cleaning the tile and grout. He was very professional and very polite. Would work with him again! Our tile looks light years brighter and better! read more

We had Lance one of the cleaning technicians come out to our home to clean our tile and grout on Friday. Lance was able to get us in earlier than our original appointment time and communicated well! Once he got to our residence, he set up and explained how the service would work. He did a great job ensuring the work looked fantastic. Our floors looked completely different and so good, it looked like new flooring. The service took 2.5 hrs and they have a discount offer that was well worth it! I would recommend their cleaning services to anyone looking for work done. read more

All Clean Service Pros cleaned my tile and grout today. The before and after are very dramatic. Chris, my technician let me know when he would arrive. Very professional, helpful, hard working and nice. I added additional services for what I feel was VERY fair price. From booking the appointment online to seeing my glowing floors this company and technician went above and beyond. Highly recommended. read more

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Update from March 20, 2024: Company was great at responding to my concerns and scheduled to come back and make corrections. Chris is exceptional at trying to ensure customer satisfaction. Would definitely use them again for carpet cleaning. read more

Lance cleaned the grouting in my home. My floors look brand new. I was well informed of steps involved with the cleaning process. Lance was very professional. read more

I think Brian did a great job and he did it all alone one room the carpet was the worst and he worked his magic on them and I was pleased with the amount of time it took since my home was a 2 story read more

All Clean Service Pros - Aftermath once he cleaned the carpet it was worse than that - Carpet Cleaning Near Me - Surprise, Arizona

Greg came out to my house and cleaned all carpets in the house. He was early, very nice, very professional and honest. My first time using the company and I was very pleased. I will use ECO again n again. I used to go w Sears carpet cleaning but no more!! I found a new company, with fresher cleaning products who do a better job for a lil less money. Well worth every penny! Thank you Greg n guys from ECO. read more

Representative Chris was amazing. Very knowledgeable and explained in detail what to expect as well as charges. Didn't try to upsale for things we didn't need. He was efficient and fast but left our carpets looking like We never even had pets in the house! Very professional and outstanding job! read more

I booked an appointment with this company several weeks in advance... I spoke with one of their staff members via Facebook, and got everything confirmed. I even got an appointment confirmation via email, the day before. My appointment window was from 9 AM until 11 AM... At 11:30 AM, no one had even bothered to call or message. I called the business line, and left a message asking for an update... I also reached out via Facebook, and nothing... I saw that my message was read, but they never bothered to respond. I understand that things happen, but this business didn't even provide the courtesy to follow up, provide an update, or reschedule. It's apparent that they don't care about customer service... The business is completely unprofessional. If you are looking for reliability, and a business that cares about customer service, steer clear of Eco! Truly disappointing. read more

In short, the reason why I gave this company 1 star was because their sales tactics are dishonest and rude. CAUTION: Read your work order. They will tell you one thing verbally that they can do and then write something completely different on the form you sign so they are not held responsible. Scheduling the Service: When I called to explain my situation and why I wanted my carpets cleaned, one of the owners I spoke with was kind, helpful and informative. I called them before I even purchased the Groupon. After speaking with him and reading reviews I decided to move forward. Arrival of the technician: The gentleman that arrived at our home was very kind. He arrived early in the morning as we were getting my son off to school and to the bus stop. We walked through every room of my house and he pointed out multiple spots that had urine from our small dog with this black light. The group I purchased covered a standard clean of our carpets but nothing that would treat pet urine. The gentleman said that if I chose not to upgrade my service, my house would smell like urine when he was done. This service was an additional $199. We opted into the service becuase we have a new baby on the way and figured it was time for a good cleaning. Signing the service contract: I was handed a slip of paper that listed the $199 and that we had a group on as well as some notes. My BIGGEST mistake is that I did not read the notes that were written. When he asked me to sign he said, "Go ahead and sign acknowledging that we are adding the additional service today." That was it. Unfortunately, he wrote far more than that, but I trusted him and didn't read it thoroughly. Completion of the job: It took this gentleman a total of 90 minutes to clean and treat 2300 square feet. I was surprised that the additional $200 I paid didn't add to the length of time for the cleaning. It was still a bit smelly in the house but I opened all the windows and left on the fans and headed to work. Aftermath: When we got home from work, the urine smell was strong. I was truly surprised. It was what I imagined had I not paid the additional 200 to treat my urine stained carpets. Additionally, the technician managed to throw a large office chair in one of our bathrooms and scratched up the door and ripped the fabric on the arm of the chair. This really made me question how quickly and haphazardly he cleaned our carpets. Follow Up: I gave the smell two days. I vacuumed the carpet as their website suggested but I was still unimpressed. I spoke to a very kind person on Friday explaining the situation. She offered to have someone come back out to my house to reclean the carpet to try and remove the smell. Unfortunately, I am expecting in a couple weeks, work full time, and can't take any more time off to make sure our furniture stays in good condition while they re-treat the spots. She mentioned she would review the work order contract and get back to me on Monday. Speaking with the owner: I had a voicemail on my phone on Sunday night that I was unable to return. I followed up on Monday morning at 8 am and never heard back. I had to call him again on Wednesday afternoon to reach him. I could tell immediately he wasn't going to listen to me. He must have been burned by customers in the past trying to rip him off, but he was so aggressive. He made comments like, "It's not my fault your dog pees on your carpet." "You are just trying to not pay for your service." He was defensive from the beginning. He mentioned to me well you should read your work order and you would see that you are being ridiculous. When I got home I read the work order and cried. I had been completely taken advantage of by eco clean. They wrote on the work order, their is an excessive amount of urine, we can attempt a LV 1 treatment for the urine but can make no garuntees their will be improvement. I was shocked. What was written on my work order didn't resemble ANYTHING the technician mentioned to me. The team at eco clean has obviously been trained to get the sale and then cover your ass on the work order. I felt gross and taken advantage of. Especially after how one of the owners spoke to me. I never have spent additional money over a groupon before but they really sold me. I am humiliated. Lastly, to be fair I was offered by the owner to have them come back out and re-treat my carpet. It is no longer about I don't have time for that, but I no longer want this company in my home. I would not feel safe. read more

I purchased a Groupon after I obtained a tentative appointment. I called back to confirm, and was told that I would be charged an additional $40 above quoted price because I am in an apartment. She then asked if I had water, I said only faucet water, but a bib outside within 30 feet of front door. I was then told still $40 extra. So why ask if I have water if the surcharge still exists. I will review these folks elsewhere, TG for social media to let the public know about rip offs and disingenuous businesses such as this. I rescind earlier review, the fine print does state not available for apartments. But that said, why not say so in the large print, not the fine print, as I already had purchased the Groupon. read more

Bought a Groupon to have our carpets cleaned for the first time and they look AMAZING and smell super fresh and clean! While our first appointment had to be re-scheduled, due to one of their employees getting into a serious accident in their work vehicle, Christina was extremely apologetic and accommodating in getting us set up a few weeks later. I was glad to hear he was going to be ok and understand that sometimes, things happen and you need to be patient and understanding. Reading the (1 and only) 'negative' review below, sounds like someone needs to learn some compassion and realize it's ONLY a carpet cleaning and no reason to try and ruin a company's reputation for something that was NOT their fault. Even heard that after she was shown a photo of the demolished van, after the crash, her response was 'Not my problem'... Ummm..Can you say COLD & HEARTLESS?!! Jason did a fantastic job and is VERY knowledgeable & professional. We are 100% satisfied customers and will use and recommend Jason/Christina at Eco Clean again in the future! Call them TODAY to get your carpets looking & smelling their BEST!! read more

First off I want to say I found this company via LivingSocial. Secondly, they were open for availability sooner than excepted. I have 3 carpeted rooms out of the 3 there were 2 that had high traffic areas and dog stains. The tech came in and took a look at the areas first prior to anything and was very nice. After showing him the room and what needed to be done he went through his recommendations to get the best results. The biggest thing to emphasize is RECOMMENDATIONS! He is not forceful just simply told me what would work best for better results. I of course wanted the best results so I went with the recommendation. The tech knew what he was doing went in, cleaned the rooms. I of course moved things prior to and vacuumed. But afterwards, wow! The carpets were completely clean and I loved it! I will definitely be calling to schedule my tile next. I highly recommend! read more

Best carpet cleaning Ive ever gotten! My tot/boy decided to pee all over his room for about 3 months after being potty trained..he would get angry after asking him a few times to go to the toilet and pee in his room. On top of that, my dog has seizures from time to time. We don't wear shoes in the house, but there were problem areas. I keep my home very clean, but this 2025 sq ft house was starting to have a smell. Ryan came in and worked hard to get the grime out AND his persona was extremely professional. It really was a joy to have him here! This was the 1st of many transactions I will have with this company! See you in 6 months! In this photo, the carpet is still damp and the enzymes will be working to eat away any urine for 10 days. read more

All Clean Service Pros - Carpet Cleaning Near Me - Surprise, Arizona

I had carpet cleaned in three rooms and when the cleaner arrived he told me to really get the carpets cleaned and remove all stains it would be an extra $149. I agreed and the good thing is the carpets looked really clean except one area I found that the cleaner missed. The thing that really frustrated me is that the cleaner did not wear booties or have clean shoes. After he left I noticed a trail of mud from the first room he cleaned to the door. I had clean carpets, but now I had tile that I had to clean. Missing a spot and making a mess on my tile is not what I expected when I payed the extra for a "deep cleaning". read more

My son owns a carpet cleaning business in a another city in Arizona. I have seen what my son can do with significant carpet stains. So naturally I'm pretty critical of carpet cleaning companies. I did not have good results with some big box cleaners. I called Eco Clean. They listen to me and my needs and did not try to sell me something I didn't want. I asked for the restoration package which is a bit more intensive cleaning due to some stains other companies did not remove. I was 100% satisfied and the recurrent traffic stains have not reappeared almost a year later. They are the real deal. I'm calling today to make my spring cleaning appointment. read more

They came to clean my carpets and were so friendly and very knowledgeable. I would absolutely use them again in the future and would recommend them to others read more

Chris was on time and gave me a heads up on when he was coming. He did a great job of explaining what needed to be done and couldn't have done a more professional job on our carpets. After this will have them come back to clean our tiles read more

We bought a Groupon, to say this was the worst "carpet cleaning" is an understatement. We did 1300 sq ft of our home, a den, living room and three bedrooms. The guy was here literally 45 min and our carpets (which are brown) looked no different... maybe even worse. I would not have wasted my time for this service if it was free. The guy asked how old my carpets were which we replied only a few years so he didn't offer the deep cleaning or any other services but when I read completion paper he just signed off that I didn't want it. If this is the "general cleaning" I would have never wasted a cent.. He stated our carpets were in great condition yet more spots appeared when he was done. Don't waste your time or your money. Spend more and get an actual carpet cleaning. read more

Always on time. In fact, due to a pet mess situation, Jason accommodated my request by rearranging his day and coming at 7am! Nobody does that! Jason communicates his time frame with each visit and explains the process and options which allows me to set appropriate expectations for what I'm paying for. His crew is professional and approachable. His service excellent. Thank you EcoClean. read more

Christina and Jason are AWESOME! Christina is extremely friendly and actually returns calls when she promises she will (not many businesses can say that anymore). Jason called me twice the day of my service appointment to confirm the appointment window and then again when he was approximately 30 minutes from arriving. He walked my entire home, discussed concerns, recommended treatment options (puppy house training issues), and got to work. He is extremely personable, friendly, and polite. I strongly recommend and will be using Eco Clean Carpet & Tile Care of Phoenix again. read more

I highly recommend Eco clean. We've used the "waterless" service prior. It was way more expensive and probably took longer to dry then Eco clean. The service tech was very professional and explained exactly what he was going to do. Offered some additional options for a high traffic area that was stained. He was not high pressure sales in any way just very informative. We will be using this service again! read more

A very polite service man named Brian came to the house to clean my carpets after I purchased a Groupon. He arrived on time, was willing to include more surface area than I thought I paid for, and did it happily. He even cleaned my small area rugs which I know was not part of the deal. He used pet friendly products which I appreciated. He must have s military background because the precision with which he cleaned the rugs was as straight as a ruler. I think the carpets are cleaner now than the day we bought them brand new. I highly recommend Eco Clean and if you can arrange to get Brian to come do your job, he will exceed your expectations like he did mine. Thank you Brian and Eco Clean! read more

These guys are great! I used their services for a 4-bedroom light carpet cleaning recently. The woman in the office was very helpful and friendly while scheduling. Jason was super cool and he was very understanding when I unexpectedly needed to reschedule due to a water issue at my home. They let me re-use my voucher and the office called me to reschedule within 5 minutes after he left! Brian was the guy who came out the second time and he was very nice as well and the carpets looked way better after he was done. He did have an issue with their truck but they had a new truck delivered instead of cancelling the appointment which I thought was nice. Awesome company, will refer to anyone and will use again. :) read more

I had purchased a Groupon from this company after sifting through some reviews on the many competitors offering similar deals. HUGE MISTAKE CHOOSING THIS COMPANY! First off, if you haven't spent hours vacuuming your carpets to begin with they will charge you extra to do the job they are offering. Nonetheless, we paid for whole home carpet cleaning and because we only had a few tiny carpeted bedrooms we assumed that the massive, but plain wall to wall rug we had in the living areas would be included. Especially because the fine print explicitly excludes some things like stairs, guest houses, etc. The service tech couldn't have cared less when we asked for an explanation as to why they would need to charge an amount over what we even paid for the Groupon to clean carpets which totaled an area much smaller than the specified size allotted. I was directed to Adele in the office who told me that it should've been in the fine print, or at least "she thought it used to be?!" It was unfortunate that we weren't even given the courtesy of a reasonable explanation outside of the given fact- they sell Groupons for the price they do because they slash their service in half...if there ever was better service to start. Poor communication read more

Don't look any further! This company is excellent! I am so happy to have found a company that I can trust. I've used this company two times and will continue in the future. Jason and David are super nice guys and very knowledgeable and do excellent work. They make you feel comfortable and not being taken advantage of or on edge as I have experienced in the past with other companies. They're respectful of your personal property and cover their shoes while their in your home. Also, Adele who takes your calls for appointments is very pleasant and listens to what you need done. I would highly recommend this company. read more

The best. I have had Eco Clean twice to my house now for carpet cleaning. The first time Jason came out and the second time Brian came to the house. Both Jason and Brian were friendly and absolute professionals. They arrive on time and when they left my pet-damaged carpet looked and felt brand new. Highly recommended to everyone. read more

Great service and my carpet looks so much better. I called and wanted to reschedule due to my furniture not being moved off the carpet in time. The customer service rep explained the process and assured me they could work around the furniture. He did a great job with that! He explained the process and gave me options on what exactly would work for my very worn carpet. Very friendly and exceptionally knowledgeable about stains and cleaning. I would highly highly recommend this company!!! read more

Wow! Horrible. First appointment of the day, an hour and a half late and then they show up with 30 minutes left of the appointment window saying I have to reschedule since I didn't vacuum and they have 5 other places to stop. I was going to vacuum the rooms while they worked the front rooms (as they did the first time) mind you I moved most of all my furniture the night before. WORST SERVICE. I know they're on Groupon for cheap but save your time and your money and just find another professional carpet company. *** Update: was just called by a "Jason" (more than likely the same d*uchebag from this morning) telling me they redeemed my voucher and can't provide a refund since I "threw the guys out of the house" LOL!!! You can't make this up. Proceeded to tell me I'm "irresponsible" and asked "how does it feel to be irresponsible?" since I didn't finish up the vacuuming that would've taken 5 minutes. THEN is in shock that I'm so upset and using vulgar language after the fact and threatens he's gonna release our recorded phone call LMAO. I'm TELLING you, that Groupon is so cheap for a reason. Never ever in my life have I been so furious with a company. read more

I bought a Groupon to have my carpet & tile cleaned by Eco Clean Carpet and Tile Care. This was for a condo I own & wanted to have the carpet & tile cleaned to prepare to sell the property. I also planned on using them for my home if I was happy with this job. I had to wait for a week to get an appointment. Then the night before my appointment, I was called by Christina who was one of the co-owners and was told they needed to cancel my appointment because their carpet cleaner was in an accident and they could not get to me for another month. They told me that they did not have enough employees, & I could just get a refund on my Groupon. To say the least, I was very upset!! #1. I felt that they did not want to honor their Groupon #2. If you are going to use a company like Groupon, you should have enough employees to handle the business #3 They showed very poor customer service & business ethics I would definitely not recommend this company!! Denise M. read more

It's not often that I take the time to write a review because let's face it we are all BUSY. But I HAD to get the word out about this NEW carpet cleaning company. There are about a million carpet care companies out there and I've tried a good number of them but never have I written a review about any of them until now. Jason and his wife Christina have an amazing company and their friendliness and professionalism was the first thing that impressed me even before he got his hands on my carpet. Jason went through my house room by room with me and showed me exactly what he was going to do and explained the pricing which was VERY fair and competitive by the way. He took his time and worked around our pets and the end result was beyond what I expected. The carpet in our house is the original 20 year old carpet and it looks almost NEW!! I love that they don't used harsh chemicals and they truly want to serve you and do the best job possible. I highly recommend you give them a try. You will NOT be disappointed!! read more

We found this company on Groupon and we decided to give them a try since we saw all the great reviews. My mom (Graciela) spoke to Christina on the phone to schedule the appointment. She went on and on about how nice and helpful Christina was. We were able to get answers to all of our questions. Jason came to our home today and it's been about 7hrs since he left and we can truly see and feel the difference in our carpet which had many stains from our dog. Jason explained their additional plans to better help us make a decision since we did need some extra work done. I love the fact that this is a family owned company. I'll be recommending them to family and friends for sure! Thank you Jason and Christina for being so nice, helpful and doing such excellent work. read more

We received quotes from several different carpet companies and decided to go with Eco Clean. After using their service on our living room and bedroom carpet, I will not be using anyone else in the future. Calling the office and booking my appointment was a pleasant, hassle free experience. Brian, our serviceman, was both personable and professional. He did a fantastic job and our carpet looks great. We will be hiring them to have our tile professionally cleaned next. read more

We were recommended to Eco Clean Carpet and Tile Care of 16772 W. Bell Rd., Suite 110-148 Surprise, AZ 85374-9702 to clean our carpets, never again! We are unsatisfied with the job they did and very unsatisfied the way they handled our complaint, Will never use them again and would never recommend them to anyone again! read more

Terrible company. Purchased a Groupon waited 3 weeks for them to come out. Cleaned my carpets but left debris and hair throughout. Asked them to address a particular room and they told me I would have to pay additional $40 to have it properly cared for. I am so disappointed and will now have to have another company come out to do the work. Might as well pay full price and get it done right. The Groupon cleaning is a joke and you will be very disappointed. read more

This is the best carpet cleaning company I've worked with in years!!! My family has a few pets and has fostered rescue animals for years, which has led to some funky carpets and many carpet cleanings. This is a family run business and this husband and wife team are wonderful at what they do! They have the best customer service I've encountered. Christina is the office manager and handled my initial call. She was incredibly thorough with answering my questions and helping pick a package that met our needs. I was planning on calling around for quotes, but their prices and wonderful customer service led me to book an appointment immediately. After calling ahead to verify it was okay, Jason arrived an hour early for our appointment. That was a nice change as many companies I've worked with tend to run behind schedule. He was very friendly and we walked through the home room by room, while he listened to my concerns and set proper expectations. He finished the cleaning within the timeframe he set, which shocked me since it's a lot of carpet. Not only was he quick, but he did a fantastic job. He was able to get out spots and odors I didn't think could be removed. This was the most professional and thorough carpet cleaning experience I've had. Thankfully we no longer need to look around for a quality carpet cleaning company, we plan to book with Jason and Christina moving forward and would recommend them to anyone!!! read more