My oil light just went on and stopped by Seiko's Auto Service. Not only are they the nicest staff…read morein the business... Seiko topped off my oil for free. To the best auto service in the SGV Ryan Asao * Not Just Another REALTOR. A Friend For LIFE!

Excellent service with a detailed and careful explanation…read more Not the cheapest, but they do great work at a good price.

I rarely leave negative reviews, but after spending over $9,000 with Bimmer PhD in less than a…read moreyear, I feel obligated to share my experience. I brought my 2014 BMW 535i in because it would occasionally stall, especially when the fuel level was low. After their inspection, Jesse recommended over $6,000 in engine repairs and told me the stalling issue was caused by my aftermarket battery. Trusting their expertise, I paid $641 to replace the battery, and approved all remaining recommendations totaling over $6,000. Unfortunately, just three days after picking up the car, it stalled again on the freeway and had to be towed back to the shop. They then told me the real problem was in the fuel system and recommended another $2,300 repair, followed by a $2,600 coolant pump replacement. I approved the fuel system repair but declined the coolant pump because I was already far over budget. To their credit, they did offer some discounts after the initial misdiagnosis. Later, I asked them to quote the remaining items from their inspection report, which were mostly suspension, transmission, and differential work. Their estimate came to nearly $12,000. I then obtained quotes from several other BMW specialty shops and ultimately had the remaining work completed by another highly rated independent BMW shop for $6,000 flat--about half the cost. I personally observed the work being performed, and the level of care impressed me. Parts were thoroughly cleaned, new hardware was used where appropriate, and every fastener was properly torqued and marked. This work was completed around November 2025. A few weeks ago, I started smelling gasoline inside the cabin. Since Bimmer PhD had previously worked on the fuel system, I brought the car back for a warranty inspection. The owner, Tim, personally confirmed the fuel smell during our test drive and explained that if it was related to their work, it would be covered under warranty. After keeping my car for five days, Kevin called and told me there was no fuel leak, yet I was still charged a $375 diagnostic fee. During the same visit, I also paid $472 for an oil service. When I called to discuss my concerns, Kevin was dismissive and told me I was a difficult customer and that no one wanted to work with me. When I returned to the shop, Tim raised his voice and insisted they had done nothing wrong. He claimed the other shop had caused the fuel leak--even though that shop had only performed work on the water pump, oil pan, transmission, suspension, and differential, not the fuel system. At the same time, Bimmer PhD maintained that they could not find any fuel leak after reportedly spending about 10 hours inspecting the car, despite Tim having confirmed the fuel smell with me during the initial test drive. I understand that diagnosing intermittent automotive problems can be difficult, and I can accept honest mistakes. What I cannot accept is paying thousands of dollars following an incorrect initial diagnosis, being presented with repeated expensive repair recommendations, receiving estimates that were dramatically higher than other reputable BMW specialists, and being treated disrespectfully when I raised legitimate concerns. Based on my experience, I cannot recommend Bimmer PhD.

The mechanical work at Bimmer PHD is solid but their pricing practices and communication are really…read morebad. I sent a family member in for a standard oil change and authorized a $165 EPR service since it was requested. But sadly I was blindsided by a final charge on my card totaling $570. Where they fell short: * Undisclosed Upselling: I was charged $570 for an oil "service" package instead of the oil "change" I requested (you can see I simply said an oil CHANGE in the photo provided.) When I called to dispute the cost I was told the price includes a comprehensive inspection (a fee that I wasn't charged during my previous visit). * Slightly cutting corners in my opinion: For a $600 for bill that includes a premium inspection, they didn't address a hole in my rear tire that I later got patched at American Tires for FREE with no other service being done. So maybe I'm nitpicking but for a $600 bill they could have taken a look to see if it was patchable and go ahead and patch it for me. * The "Experience" Tax: Charging a premium for a report I feel like is a bad way to justify up charging. Almost every BMW dealership does this for free for a regular oil change. *this is slightly my fault since I couldn't take my car myself, but you can see in my provided picture that I simple asked for an oil CHANGE. Not a service that's double the price of a regular oil change. The technicians know what they are doing, but the front-of-house communication is misleading. If you go here get a written quote before going in. I'll most likely return since I trust their mechanics, but I do need to be more specific with my wording apparently.

Great experience dude is very upfront no bs and he's pretty funny!! got us a new tire and back on…read morethe road in less than 30 mins might of been 15 honestly but way faster than waiting for triple A ! And very reasonable price especially for the area !! If I lived closer he'd for sure be my goto but I live in the valley

great service, communication and energy. Nothing about having a vehicle in need of repair is fun,…read morebut when a business can have those three things it is one that you want to return to and let other know about

avoid this place like the plague. I had a tow appointment scheduled for 5pm and the first driver…read morearrived at 1:30pm... not sure why but he was nice about it and left. the second driver arrived at 4:42, and I advised that no one was there yet as the appointment was set for 5-6pm window. he gave me extreme attitude like a child about how it was basically my fault for not being there, something about a break he was going on soon? threatened that if I wasn't there now then I'd have to wait until 7 and hung up. I called dispatch at auto car and he seemed understanding and nice, he said he'd get someone out in 20. I waited over an hour and called aaa, they looked into and saw that both tickets were closed, so I had basically been sitting outside waiting for nothing. literally run from this place, or find a horse to tow your car.

Huge shoutout to Corey who came for a AAA battery jump start request. It was for my dad's old car…read moreand it was completely dead. We couldn't even pop the trunk! But Corey was super patient and figured it out. He was friendly, efficient, and super knowledgable. He also gave me some tips and pointers on maintaining the old vehicle. Highly recommend this company and whatever management is doing, y'all are doing it right! TIL, if you drive a 90s Mercedes and your battery is completely dead. Passenger side has access to the power cables to get a jump!

This place has really changed. I don't know if they care about selling cars more than the customer…read moreservice they used to offer, but this placed has gone downhill. I dropped my car off here because it stalled on fwy. They offered to charge me around $360 to fix the issue. Then issue after issue came up they taxed a bunch of labor, and additional charges ome which took them 45 minutes to fix. As i was on my way back from work after being left at the shop for 2 days, they said it would be ready Saturday. I made it back home in 45 minutes and the repair was done. It went from $360 to $400-500, jumped an additional $300. They charge a "non cash charge" of $32.37 on top of all that. I would have left alone and called myself a sucker. But, my Bluetooth cell phone charger was also missing. I go there to pick it up and the owner tells me only him and one other mechanic worked on the car and that guy steals nothing. Surely enough it's the same mechanic who tried to upscale patching my tire at $25 when he charged my gf $12 (in front of me btw) and i told him you charged my gf $12, why $25 now? I ended up going to get patch kit for less than $10. They even crossed out $140 per hour for diagnostic charge and put $185. ‍I didn't know on top of all the misc. Charges, fees and labor costs that i would have to take inventory of the items in your car on top of all that. Go to an honest mechanic. This will be the last time i ever use their services. Stolen goods much? No thanks. After everything i have to go buy another bluetooth charger now. Because they don't know how it ended up stolen.

One star is too much! The wife a rude AF. Never will I ever…read morego back there. Before I even dealt with her she was rude to a delivery person and another customer.

Took my 1996 Toyota 3.4 aluminum heads . They recommended pressure check, replacing the exhaust…read morevalves, new seals and surface the heads. They offered a good price. The motor is running better than it ever did. I recommend them. Llevé mis cabezas de aluminio Toyota 3.4 de 1996. Recomendaron revisión de presión, reemplazo de válvulas de escape, sellos nuevos y superficie de cabezas. Ofrecieron un buen precio. El motor está funcionando mejor que nunca. los recomiendo!!!

Came in to have an Audi cylinder head rebuilt. Experience could be better, didn't receive a full…read moreprice until after I called like 5+ times. Also mention the price was a bit higher than I expected and didn't want to continue. They later mentioned they're already working on it. Few days later it's finally done. The work quality is decent, but I wouldn't come back again since I had to keep calling for a price. The price was enough to were I would just buy a used head to replace onto my car. Wasting lots of my time. Keep in mind they primarily speak Spanish, so there was a language barrier for me. Also to mention on one of the photos the one valve that was replaced is completely different than all the others. They mention that's all they could source and I had to purchase one myself again. They said they would replace it at no charge. But the time wasted to go back and forth I can't get back. I now have a head I'm going to reinstall but I'm skeptical about the quality of work.

So I have continued to use this business for both of my…read morecars this last year. All I can say is, it is a pleasure to deal with such straight shooters. They have completely rebuilt my 98 Cadillac, which I use as a daily driver. The car has never run better. My Subaru wagon is serviced there, and they are very honest about what doesn't need repaired. This is the best shop I have found in the last 15 years... I consider every dollar I spend there, a dollar well spent.

I brought my 2019 BMW M550i xDrive to Lima Auto Repair for a brake vibration issue. They diagnosed…read moreit correctly, explained what they found, and replaced the brakes using OEM BMW parts. After the repair, I started getting a loud squeal at low speeds. I brought it back expecting they might tell me it was just normal brake noise, but they didn't. Mike and Chris took the concern seriously, road tested the car, tracked the issue down to the front brakes, and replaced the front pads and rotors under warranty without any hassle. What stood out to me was that they stood behind their work. They communicated well throughout the process, never tried to dismiss the issue, and made sure it was taken care of. It's hard to find an honest shop you can trust, especially for BMWs. Based on my experience, I wouldn't hesitate to bring my car back.

​I​ highly recommend Ward Service. I have been using their services for about two and a half years,…read moreever since I purchased my leased Hyundai Tucson, and I cannot say enough wonderful things about them. My first experience involved bringing my car in before a 5,000-mile road trip. I asked them to check everything thoroughly, yet I was only charged for an oil and filter change. I was incredibly impressed that they didn't try to recommend any unnecessary work. This level of honesty has continued; during a later visit, they even advised that while my brake pads would eventually need replacing, I still had time left on them. When I mentioned an upcoming trip, Jim kindly fit me in the next morning to take care of the replacement. Ward Service provides excellent, old-fashioned service with absolutely no up-selling. They are incredibly trustworthy and even offer rides home if needed. I highly recommend them for any of your automotive needs.

Been going to ward service for years, Jim, Terry & Lalo, are very nice and always help for whatever…read moreyour car needs. They give good recommendations and never try to push into something you don't currently need, they've always been honest and reliable, we recommend using them. Their prices are very reasonable and competitive.