Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

We just had our first service by Paragon Pest Control, having switched from a national brand we…read morehave used for more than 20 years. Paragon is in a league of its own. From the person that took our intake, Terry, until the time of the service, the communication has been polite, thorough, and useful. There were no hard sell tactics. I now know why. There is no need. Shaquille J was the professional that did our pest control work for us today. I think that the best thing I could say about him is that I would be proud were I his father (my kids are his age). In his work, he was thorough and knowledgeable. He even went out of his way to get behind things I had inadvertently placed in the way. As a person, he is special. He is exceedingly polite and well spoken. He listens very well. I also appreciated his patience. My wife and I basically told him the same story about our concerns without knowing he had been told by the other. He politely listened, asked appropriate questions, was appreciative of the info, and did not let on that the conversation was a rerun (though, admittedly, my wife's was more detail rich). I am grateful for the professionalism and kindness shown by the employees of this company. That speaks well of owner/management also as it is clearly a culture that values good work and customer service. I was a little reluctant to change services because we liked our previous company's technician. We were not fond of the business side of that national company, but sometimes 'the Devil you know is better than the Devil you don't." In this instance, that maxim does not hold. I am so delighted we finally made the switch of companies for pest control. I encourage you to give Paragon Pest Control a call if you anything less than delighted by your current service. Thank you Paragon Team.

I live in a 100 year old frame home and found flex in my hardwood floors. Replaced a couple of…read moreboards and found what looked like termite damage. My AI system called it a subterranean termite infestation. I prepared myself for a hefty expense. Zach came out, inspected under the house and called it water damage. No insects. I was a sheep waiting to be sheared (and I had told him that I expected significant damage) and Zach refused to take advantage. No charge. He even apologized for an automatic email that I would later receive offering me a $165 pest control deal. "I just want to set a good sales example for my employees!" In my opinion, there's only one pest control firm in DFW, and that's these guys. This is the only time I wished for more than five stars to give.

I have been using Dynasty for years. Lisa always answers the phone if calling them during business…read morehours, and they are usually here the next day if there's something I'm concerned about. We do a regular quarterly extermination. Zach is great, always professional, friendly, and explains the process of what he's doing.

Quick friendly. Product works well. Have seen very few if any mosquitoes since we started using…read moreHaven.

great service, great communication and didn't try to tell me I needed anything I didn't…read more JD Kline serviced my home. Very professional and friendly.

customer service refused to speak with me…read more i called to complain about scheduling/billing (an entirely different issue which im trying to get resolved). chris answered, seemed to understand my issue and escalated the issue... jazmine sent chris back to speak with me, no answer. refusing to speak to me. i had to escalate again, asking why jazmine refused to speak with me, and i had to speak to another supervisor. absolute lack of customer service. i should have read these reviews before i signed up in the first place, that's on me.

Wish zero stars was an option…read more Claimed to help with mosquitos...they threw out some things in the trees and don't check them. They leave a large window of when they can come service, which will never work for those of us that work full time and can't wait at home for hours every single month for a pest service. Main issue is that after they sprayed, multiple of our large shrubs and trees started to die. Barely think that is a coincidence. I called and asked to cancel as this was a huge issue, and was told my a "senior representative" that this was normal. I repeated back that it's normal for plants in flower beds to die once Aptive sprays, and he told me that was a "personal political response". Still charged me $200 to cancel even though he flat out said it was expected for plants to die when any type of pesticide is used. False! I've had my house treated for years and that has never once happened. He was an absolute ass hole. This company is shady as hell. And please don't insult with a response, Aptive, unless you intend to refund my money.

Chris was great! Highly professional, and I highly recommend him! He understood what services I…read moreneeded and addressed them.

Great customer services, Timberland took the time to explain in detail exactly what he did. Every…read morequestion asked resulted in a knowledgeable answer. He addressed all of my concerns

This all US Veteran team was fast to reply, super professional, efficient, & polite…read more They explained everything. They did mot use cruel poison methods for our squirrels/ mice. They came back & checked everything weekly -- sometimes sooner -- and once sure all activity in the attic ceased, they thoroughly blocked all points of entry. The quote was more reasonable than 2 competitor bids. One major competitor showed us fake photos that were not from our attic! This company is honest & provide a warranty. Love supporting our troops back at home. A win-win!

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

Very thorough and on time! Appreciate the service and keeping us free of pests and mosquitoes.read more

Quick to reach back out, professional and answered questions about service…read more We had some large spiders which Patrick called "Banana spiders" but he took care of them and treated the house for wasp spiders and ants. No contract required for service and the Patrick is very confident in his work and treatment for bugs.

Patrick came over the same day that we contacted the Lions Den. He was polite and informative. And…read morebest of all he solved our bug problem. They were by far the friendliest and most competitive with pricing out of all the pest control services we sought quotes from. It's a family run business so we'd much rather use them than a big corporate company, they care more about their customers. We signed up for the quarterly service. Definitely worth every penny.