We had a very expensive custom blind installation done at our house in Alameda. The valances in…read moreour master bedroom split at the corners and needed repair. I spoke with Don and he came out to take a look and acknowledge that there was a problem. Then he completely disappeared. I have repeatedly tried to reach him without success. It's a shame, because the first time we used him many years ago he did a great job. Since then, he is outsourced the labor to the manufacturers,. He told me he was having trouble getting them to reach back. So he gave up instead of following through to create a satisfactory customer experience.

I've worked with Don on my last home and called him again with my new home and I'm so happy I did …read more I love my new shutters they look beautiful and I'm so happy with them . Jeff the installer is just amazing

I would definitely work with Budget Blinds of Berkeley and Richmond again! I had a small job, just…read more2 blinds for my living room, 3 blinds for a bedroom, and 1 small blind for kitchen window. Budget Blinds of Berkeley and Richmond was fast, easy and pleasant to work with, and the product is very good. On Saturday, I submit an request for an appointment and a staff person texted me back right away to acknowledge the request, even though it was Saturday. So, they really pay attention! A gentleman named Mass came to my home to measure and show products; he arrived on time and had answers to all my questions, and brought a large, well-organized showbook of many samples that I could touch and compare. Mass does not do a "hard sell." He is understanding and easy going. My shades took 2 -3 weeks to arrive, which is typical of custom-made shades. It was easy to schedule installation soon after their arrival. The same person, Mass, does both the measuring and installation. He did a great job installing the blinds quickly. The manufacturer made an error on the small kitchen blind, which was replaced and installed literally within 5 business days. Custom blinds, with professional measurements and professional installation, are not cheap. But if you want it done right and done quickly, and pleasantly, Budget Blinds of Berkeley and Richmond is the way to go! Very happy with product and service!

My feedback is specifically for the level of customer service provided by Astou. She was my account…read moremanager and worked with me to figure out the types of skylights/material/brand I want for my purpose. She was easy to reach the entire process and even when though it took a few rounds to get the right brand/style I want (I don't want the highest end fabric, more functionality for darkening), she ordered new samples for me to get the price just right.

Had a remodel done and all the wooden blinds wands were broken . Couldn't find anyone that could…read moredo the repair or was referred to the manufacturer. Found City Shading from Yelp and its owner Kevin was able to quote me a fair price to repair those wands if I could drop off at his shop. He completed the repair in a timely manner and it looked great ! There aren't any blind businesses that would even consider my repair, but Kevin did ! Thank you Kevin !

Kevin and Bobby at City Shading were absolutely wonderful to work with! From start to finish, they…read morewere kind, professional, and truly attentive to my specific needs. The blinds look beautiful. The delivery and installation was seamless and right on schedule. It's rare to find this level of care and craftsmanship these days--highly recommend!

They did a great job of finding and installing quality cellular shades that I could afford. There…read morewas a mix-up on the colors of two of the blinds, but that seemed minor once they were up.

I can't express how satisfied I am with Budget Blinds and the entire team. I purchased my beautiful…read moreblinds over 5 years ago. We recently adopted a new addition to the family our beloved dog "Lulu" a puppy, with that said she is going through terrible two's mischief and shredded/tore the blinds. After much thought allowing some time to pass & I decided to bite the bullet and invest in replacing them. I reached out to Budget Blinds -Oakland, Deirdre did some research learned they were still under warranty. I I could not believe with Deidre due diligence she surprised me with a minimal cost if any on my replacement of mY beautiful blinds! I can't emphasize the level of professional & excellent customer service Budget Blinds-Oakland provided me. You don't find c/s like this these days! I highly recommend your next purchased here you won't regret it! Thank you for one super happy customer! I will be returning for some pretty epic motorized sliding door blinds!

This was an excellent experience from the beginning to the end. You cannot go wrong with choosing…read moreMiller Window Covering. Erez is so easy and personable to work with. The quality of the blinds and the fitting of the blinds is perfection. We started with only one room but the blinds looked so brilliant and worked so easily that we asked Erez to please come back and put blinds in the living room too. We chose a pale yellow for the interior color which is so warm and cosy. No doubts no hesitation. 100% recommended.

OK, get this! Not only did these guys do my first house in Greenbrae, but I just bought a brand new…read morehouse in Sonoma County and the system that they just put in is amazing. I thought the last one was great. This one is greater greater greatest? there are quality products are only shadowed by the amazing service. They're not gonna let you buy anything you don't need. They're not gonna try and upsell you, but they're gonna show you some really cool stuff that makes your house feel like it's the coolest house on the block. Thank you so much. Appreciate all your help. The humor is much appreciated. If they send you Daniel, he's a crack up and quite the skilled craftsman!!

Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

Extremely professional, knowledgeable and wonderful to work with Aleksandra and Tony…read more Aleksandra helped us tremendously in selecting just the right fabric/material/hardware for our new sheers. Her advice and guidance was invaluable! Tony did an outstanding job reinstalling our repaired family room drapes, and replacing our master bedroom old sheers/hardware - he works quickly and efficiently while paying great attention to details - everything looks so much better now - beautiful! I would definitely work with them again on any future projects.

We were hoping by going with a local store we would get great service and a superior product to the…read morebig box shade companies but unfortunately, we paid top dollar and the shades were mismeasured; we received shades (that are beautiful material btw!) But were too small to cover the windows completely. They were measured for inside mount when we had specified outside mount. At first, the owner agreed to redo the order BUT wanted to charge us additional costs rather than acknowledging the mistake made and providing the correct shades we had paid for. Disappointed by the end result and the customer service we received and that we couldn't find a solution to correct this mistake in the end.

We needed a shade repaired and Patricia was very helpful even though our shade wasn't what they…read morecarried. Would go here next time I need a new shade for sure.

What a great family-owned and operated business that focuses on quality and customer service. When…read morewe were looking for shutters for our new home, the reviews for 5 Star Shutters & Blinds made them a must call, and we are glad we did. Ciera, Jesse, Lacey, and Sheena were all fantastic. From measuring the windows to the install, we could not be happier with our purchase and experience. We received two quotes while shopping for shutters and 5 Star made the choice easy when they provided a lower price than a big box store, plus supporting a local family business was the cherry on top. We were notified yesterday our shutters had arrived and they were installed today. The Norman composite shutters we purchased are gorgeous and transformed our home. I cannot thank Jesse and Lacey enough for the thorough, professional, and respectful install today. We had family over during the installation, and one of our relatives plans on using 5 Star for their project. If you are like me and spend a lot of time researching before a purchase, do yourself a favor and call 5 Star Shutters & Blinds. You won't be disappointed. It's been a while since I have experienced personalized customer service like they provide. They clearly take pride in their craft. There is a reason 5 Star Shutters & Blinds has...five stars.

My partner and I love working with 5 Star Shutters & Blinds. We had 22 Norman cellular shades…read moreinstalled and the experience was fantastic. Ciera was a pleasure to work with, very responsive over text and email, which made scheduling for measurements and install easy. It's a great family-owned business; Ciera and Jesse did the installs themselves and were quick, friendly, and gave great guidance. They went the extra mile, from bringing out sample books so we could pick the perfect colors to providing temporary stick-on blinds while we waited for our order. The blackout shades in the bedrooms are awesome, and the pricing was very reasonable. We'll definitely use them again in the future. Highly recommend!

A long-established and highly competent store that does excellent work. I'm happy with my three…read morepanels of cafe curtains, which look lovely in the fabric I bought online. The only reason the job didn't get 5 stars is that when we were told we would be charged shipping in addition, we couldn't have guessed that when we received the formal estimate, we would find curtains costing a little less than $1000 required a delivery fee of over $100. When I said I would pick it up rather than having it shipped, I was told the work is done elsewhere and shipping costs have gone up. Clearly the work is being done in faraway places to save on local labor costs. My question is whether the customer should be paying that surcharge or whether a company that saves on labor by shipping it elsewhere should swallow the shipping cost rather than passing it on to the consumer?

We're really pleased with the blinds we ordered from Lindsay and her team at Alcatraz Shade Shop…read more Lindsay was super communicative throughout the entire process. She also helped me choose the style of blinds during our in-person consultation, and I was able to take a stack of fabric samples home before we made our final choices. I appreciated that she came out herself to measure. Plus, the installation process was seamless (Leo was fantastic). We'll definitely be returning when we decide to get blinds for our other rooms. 10/10 would recommend!

We hired iHomeShutters for shade installations for a long window, patio door, skylight& a kitchen…read morewindow in our home, and the experience was good. From the initial consultation to the final walkthrough, the entire process was smooth and well-coordinated. The installer, Mr.Yeyo, was courteous, knowledgeable, and respectful of our space. He handled the installation with care, and made sure everything operated perfectly before leaving. The shades themselves are good quality, both aesthetically and functionally. We've already noticed improved lighting control and better privacy. Overall, I would confidently recommend iHomeShutters to anyone looking for reliable and professional shade installation services.

David and Yeyo were amazing. Very thorough from consultation to installation. Thanks. Blinds look…read moregreat!