Look no further, this will be the best Customer experience you may ever have! Melody was…read moreexceptional, and guided me through my first luxury drapery purchase. The quality Customer experience was outstanding on every level. The proactive interaction at every juncture from initial inquiry through installation was on a level rarely experienced these days. As with other reviews, the client-first philosophy truly guides all interactions which are timely, articulate, and professional. Melody tracked down my fabric choice -- which had been discontinued -- in a couple hours through another supplier. Her communications were so clear and constant, in the best of ways. Her coaching on how to "dress" my new drapes and her vast expertise shared on light, glare, period design, and aesthetics taught me so much more than I'd expected. And let me just say a word about the QUALITY of the product -- beyond my hopes, reasonably priced and true to Melody's word. Oh my goodness!! I look forward to working with Melody and The Company again on future drapery purchases!!!

TL;DR: Complete waste of time - don't bother with these guys unless you have a big project and have…read moreplenty of time for them to try to upsell you. Extremely frustrating intake process. I described exactly what we needed in my inquiry and request for quote. A simple job to replace three sun shades with blackout shades on an existing motorized system. I sent pictures of what we have and what we need. Knowing all of this, the company set up a time for a consultation. A day before the scheduled consultation they tell me it's going to take 2+ hours, and that I should reschedule if I don't enough time tomorrow. I let them know that doesn't seem proportionate to the the job requested, that I'm watching a toddler full-time and I was expecting a 10-15 minute meeting to do measurements and confirm they can work with our system. They say ok. The next morning, two hours before the consultation, Melody the designer insists again on a 2+ hour meeting. I reiterate the same thing I said yesterday and she cancels the meeting.

So glad we called Larry and decided to purchase our blinds from him. He's professional, personable…read moreand knows his stuff. He gave us options we didn't know existed. His pricing is fair and reasonable and installation is excellent.

Just had more shades installed by East Bay Blinds. I can't recommend Larry enough. Prices are…read morefair and service is outstanding. Over the last few years we have installed over 30 blinds in our home including motorized blinds via East Bay Blinds - we couldn't be happy. No need to even call others - just call Larry.

Shutter & Shade did a fantastic job fixing a plantation shutter. I completely appreciate the pick…read moreup and drop off of the fix. After consulting with many other shops, they were the only one that were able to address a difficult repair.

It is very hard to find a business that can repair plantation shutter tilt rods. Most blind/shades…read morebusinesses just sell & install. After 25 years, 2 shutters with plastic connectors had broken off from the tilt bar & allowed the strong sun to shine through. It was not an easy fix, since the shutters were on the second level without a landing. The 2 techs arrived on time, quick to fix the connectors & cleaned up after themselves. I would use them again!

The ShadeLand is an outstanding business!…read more I contacted them for some help with my awning that needed adjustments or repairs. Efren responded, analyzed the picture that I shared, gave me a quote and scheduled a time. He was prompt, very knowledgeable, and professional at a very reasonable cost. He made the adjustments, fixed every issue, and even showed me a couple of steps that'll be helpful moving forward to ensure that the awning performs correctly. Outstanding work and a pleasure to deal with. He did what he said he was going to do! There's no better outcome in a business transaction. Thank you!

Efren was amazing. I had messed up my sunsetter and wasn't sure if it could be fixed. Efron took…read moreit apart and and realign the system. It's working perfectly now. Thank you Efren.

Highly highly recommend. Exceptional service on a full house automated blind renovation. Great…read morecommunication throughout, very friendly, and very responsive with the few minor tweaks we needed to do to get everything working and looking perfect. Would happily work with them again in a heartbeat.

Ed is a marvel at product knowledge and customer service and satisfaction is not a lost art…read morehere...above and beyond. As an added bonus, you get to work with an incredibly interesting man and talented in many different artistic genres!

I've been wanting to share this review for a while now, better late than never! Shahla and her team…read moreare the absolute go-to for FANTASTIC curtains. From the first time we picked out the fabric to the moment we got our curtains up, everything flowed effortlessly. Every detail, from fabric to fit, was spot-on. Choosing Shahla and her team for our curtains was the best decision--we couldn't be happier!

The listing is out of date. There is no showroom available. The person who runs the service may…read morebe capable but what I expected to be available was not. She did respond to emails and had a call, which was helpful.

The owner is a genuine. Good old fashion style of business with all the modern/updated window…read moretreatments, like the days when people were honest and had good pricing. No pressure. I love my motor shades, serious luxury for windows out of reach. Why didn't I do it sooner is the only thing I keep asking!!

Had a remodel done and all the wooden blinds wands were broken . Couldn't find anyone that could…read moredo the repair or was referred to the manufacturer. Found City Shading from Yelp and its owner Kevin was able to quote me a fair price to repair those wands if I could drop off at his shop. He completed the repair in a timely manner and it looked great ! There aren't any blind businesses that would even consider my repair, but Kevin did ! Thank you Kevin !

I had a terrible experience and cannot recommend Budget Blinds of Berkeley and Richmond…read more I spent nearly $3,000 on custom shades specifically because I wanted the guidance of an in-home consultant. Instead, I ended up with multiple problems that I believe should have been prevented during the consultation, followed by an installation experience that became defensive and confrontational. The biggest unresolved issue is the headrail color. I chose Natural Tan fabric, and the paperwork said "Rail Color: DEFAULT." No one explained that the default headrail would be tan, or that white was available instead. All of the window trim in my home is white, and I would have chosen white had that option been explained. I'm not a window-treatment professional. That's exactly why I hired a consultant. When I raised this on installation day, the salesperson/installer argued that I should have understood it from a blue shade sample I'd been shown with a blue headrail. It wasn't until then that he told me I could have ordered white headrails to match my trim. The owner later offered to remake the shades with white headrails at wholesale cost, which would still have required me to spend more than $2,000 to correct a choice that was never explained to me in the first place. There was also a major misunderstanding about a front-window shade. I specifically asked whether they could make a shade that was both light filtering and room darkening, operable from the top down. He told me yes, absolutely, and when I mentioned that another company had told me they didn't offer this, he assured me that Budget Blinds did. Someone else present at the consultation came away with the same understanding I did. What arrived was a 100% blackout shade, not light filtering. When I raised this during installation, the salesperson/installer became defensive, argumentative, and confrontational in my home, to the point that someone involved by phone asked him to leave the property. The owner never addressed my concerns about the installer's behavior. Her position throughout was essentially, "You signed the quote, so the responsibility is yours." That may be her contractual position, but it sidesteps the reason I hired an in-home consultant in the first place, which was to explain important product and design choices I did not know enough to ask about. There were other issues as well. A door shade did not provide the side-angle privacy I had asked for, one shade arrived with a cracked headrail and had to be replaced, and when the installer later returned for that replacement, he arrived almost three hours before the scheduled appointment without confirmation. The owner did acknowledge that this violated their scheduling policy. To the owner's credit, the damaged shade was replaced and I received a credit for the returned front shade minus a 25% fee. But overall, the experience was stressful, adversarial, and far below what I expected from a custom in-home service. The shades themselves are functional and reasonably attractive, but I'm stuck with large tan headrails that don't match my home. I would not work with this company again.

I would definitely work with Budget Blinds of Berkeley and Richmond again! I had a small job, just…read more2 blinds for my living room, 3 blinds for a bedroom, and 1 small blind for kitchen window. Budget Blinds of Berkeley and Richmond was fast, easy and pleasant to work with, and the product is very good. On Saturday, I submit an request for an appointment and a staff person texted me back right away to acknowledge the request, even though it was Saturday. So, they really pay attention! A gentleman named Mass came to my home to measure and show products; he arrived on time and had answers to all my questions, and brought a large, well-organized showbook of many samples that I could touch and compare. Mass does not do a "hard sell." He is understanding and easy going. My shades took 2 -3 weeks to arrive, which is typical of custom-made shades. It was easy to schedule installation soon after their arrival. The same person, Mass, does both the measuring and installation. He did a great job installing the blinds quickly. The manufacturer made an error on the small kitchen blind, which was replaced and installed literally within 5 business days. Custom blinds, with professional measurements and professional installation, are not cheap. But if you want it done right and done quickly, and pleasantly, Budget Blinds of Berkeley and Richmond is the way to go! Very happy with product and service!