My family bought a playset from All About Play in March of 2021 and had a terrible experience. We went with All About Play because the salesman and vice president, Mike, seemed nice, told us he had playsets in stock and could install the playset the week after we bought it. Mike also said he could work with modifying the playset to accommodate having two swings instead of three so it could fit in a smaller space. We placed an order with Mike and paid for the playset in full that same day. The night before the install Mike called and said there had been a delay and we would have to reschedule for the following week. We understood that delays happen and rescheduled. Mike called again a couple days before the second scheduled time and asked if he could install the playset a day earlier. We agreed. Mike neglected to tell us he did not have the slide to our playset in stock until he came to our house and already started installing the play set which left us with an incomplete set. Mike also did a poor job with a lot of the construction of the set and left sharp screw tips exposed and split multiple pieces of wood. Mike said he hoped he would get the slide in stock by the end of the following week. When I did not hear from Mike the following week I reached out and was told the slide had barely shipped and would take another week or so to get to us. Up until this point I had tried to be understanding about delays and difficulties, but I was originally told our set was in stock and ready to install. When I tried to talk to Mike about my frustration, he was rude and refused to try to understand or make it right. He offered no apology and essentially told me my job was to pay for the play set and his job was to get it to me when he could get it to me. He ended up coming back out and fixing some of the original building issues and getting me the slide 5 and a half weeks after I purchased it. A full month after I was supposed to have it. This does not cover all the issues I had but in the interest of space, it is all I will put. I have never had a worse experience with any business. read more