What drew me to this place was the outdoor patio covered in lights. The ambiance just appeared to be great as I was walking by that I finally decided to come for dinner. You just have to walk through the doors and are instantly surrounded by the aroma of what a shisha spot typically smells like. This restaurant is very large. The crowd appeared to be much older, music was at a decent volume so we could actually engage in conversation. Food: anything that involved shawarma chicken was extremely dry. We had to dip our saj chicken sandwich into sauce to be able to eat It. Same for the platter, it was very bland. Chicken Fatteh is what brought this review to a 3. This was tasty. Shisha: decent shisha/flavors. Service: they were welcoming but the service was slow! read more

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Uhhhh no words for the most awkward, uncomfortable experience I had here. Our group of 4 were still deciding what to eat and asked for water. We were given 4 water bottles. We looked at each other like wait a minute, checked the menu, and confirmed that water was 1.99 each. Flagged the waitress over and said politely, "Sorry, we meant that we wanted water in a cup." "Cup?" "Yes, so if you don't mind, is it okay if we return these water bottles?" "Siiiggggghhh." After this exchange she actually turned away from us and asked another man to come over who stared us down and asked what was wrong. I felt so uncomfortable at this point that I wanted to just run away. My boyfriend explained the situation and asked if we could please return the bottles due to a misunderstanding. He said ok and took them back but oh gosh, I felt like we were treated like criminals and my heart even started racing. Do note that the service did change after that. The rude female server switched to a male server who told us when the food came that if we didn't like anything, we can send it back. He checked on us a few times too to ask if all was good and even gave us bread to eat with our dishes. Despite his efforts, unfortunately, the atmosphere still felt heavy and tense and we couldn't fully enjoy ourselves. Other than the misfortunate service incident, there were other things that left me dissatisfied. The food was just okay and nothing special. We had the chicken shawarma platter and the hummus fatteh. Chicken shawarma tasted burnt and dry and the hummus fatteh was better but bland. We had to ask for hot sauce to make it more flavourful. There were also a lot of fruit flies I had to swat while eating so I was wary about the cleanliness of the place. Ketchup is served in ketchup patchets too which threw me off. Additionally, everyone else except our table was smoking shisha and it got really smoky. I felt that the restaurant may want to consider separating people that did shisha and people that didn't or include some kind of ventilation since it made the eating experience stuffy and less enjoyable. Overall, because of my dominantly uncomfortable and discontentful experience, I am giving this place one star and this star is mostly for the one server that did try to remedy it. Moral of the story: just don't order water lol. Note: it looks like this place might have closed now. My review takes place a few months back. Tip: they only do debit and cash. read more

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My first experience was a little better than the second one. The service is basically beyond mediocre, they don't even check on you unless you ask for them to. Another very interesting observation I had was that they don't offer tap water. They only have bottled water that costs $1.99 and even if you request more, you have to pay for it which is a little annoying. The orange juice was 11.49$. I specifically asked for the reason why it is so expensive; they said it's freshly squeezed. Alright. It's the most expensive juice glass I've ever had in my life by far. The food was descent for some things but for other things; the portions were small. We ordered a wrap and it was smaller than a breakfast wrap you would get at timmys. Also, the wrap comes with nothing on the side and it costs $12.00 I personally enjoy their 'foul' which is a bean paste that comes with a generous amount of bread and pickles and some greens. It only costs $7.00 - again, there is no consistency in prices and portions. An appetizer comes in a full meal set up while a wrap comes all by itself. Lack of organization. I like their homemade ayran which is a yogurt drink. The kibbehs were tasting alright but they had a very bright unusually yellow color which we both questioned if it was artificial coloring. I never had an artificially colored meatball before! Last but not least; one of the best options there is tabouli salad. It's refreshing and has a descent portion. The service overall lacks a lot of training. When we sat at our table; our plates were all piled up with a bunch of cutlery on top. We had to serve it to ourselves even though the restaurant was almost completely empty. To pay, you have to head to the exit and I specifically asked for a bill, otherwise they just hand you the total amount. The prices are much more than usual, and the service and food quality overall doesn't match the prices. Yes; it is authentic food but if I pay $70 for two people before tips; I expect a minimal decency of having actual glasses with my water; not a cheesy colored bottled water that I have never seen in my life. Hopefully they will try and work on their glitches cuz otherwise it is a great potential. read more

Just revisited AlFawal last weekend, and this was my first time trying any food at this place. We ordered most of the appetizers on the menu as we were a big group, and their apps are all great, tasty and good portions... The mains however are not as good as their appetizers, tried the chicken and beef scallop along with Chicken shish-tawouk, and chicken saj...they all need some major work and lack a lot of taste. Appetizers: 4/5 Mains: 2/5 read more

Nice place for outdoor hookah and some Arab food. Although Yelp is saying this place is closed, it's not. They have take out and outdoor hookah and patio read more

Alfawal Restaurant - Inside is close but outside is open with patio and sheesha - Mediterranean Near Me - Mississauga, Ontario

Terrible customer service ,forgot 2of our orders,the food was cold ,taste was okay . Definitely will not come back. read more

Forgot about my order. When the order finally did come out it was wrong! Waitress never asked if we needed drinks. Terrible, terrible service! Avoid this place at all costs! Update - July 1st, 2017: Someone from this establishment reached out to me stating that they're under new management. Although I cannot personally verify this, I hope things have changed here for the better. read more

His name was attracting me to try their fool, but their fool is the worst one I tried in mississauga. I think paramount is better than them. Also, their manakish is nothing make it special than the home made one. I think Adonis manakish is better then theirs. read more

Good restaurant but the atmosphere is full of Shisha's smoke and so uncomfortable for non smoking families And kids the whole place is full of fog because of the smoke that is coming out of the Shisha. I wish they had a separate section for Shisha smokers. Other than that food is great and service is very good read more

Great food and atmosphere. Authentic recipes, flavored with original spices and a touch of class. Will definitely come back. read more

I've been here before and the service was sub-par, at best. Decided to give it another shot today, and boy do I regret it. Service was crap! Food was cold! They forgot about our tea order, even after we kept reminding them, kindly. The service and staff were disdainful and rude when we made a comment about the food. Absolutely terrible! Where do you get these people? And where was the owner? sitting on his behind smoking shisha in the back, not giving a damn. Did I mention they had the indecency to charge us for water!? WATER!? This place won't last and is a sorry excuse for a restaurant! Don't waste your money here, plenty of other middle eastern establishments in Mississauga. read more

Save yourself a trip. Horrible service. Came with my mother and sister, he Told us we had to pay a minimum charge of $25per person which we reluctantly agreed to despite thinking that was pretty ridiculous. One of the orders was shish tawook which clearly came with an option of sides but he never asked what the preference was, when we called him back 30 seconds later to confirm what we wanted, he was extremely rude and snapped saying he didn't have rice, had already placed the order and the place was under new management so the menu had changed, literally before we could even finish our sentence. The disrespect and lack of customer service was the reason we left and will never return, they don't deserve your business save your money go elsewhere. read more

Terrible customer service. All the staff need to be fired and a new crew hired in their place. The Ramadan buffet was so disorganized. Everyone basically attacked the food table when the athan sounds. Refills came very late. Tables are arranged in a way that they crowd each other. If you intend to get up to get food you will hit the person behind you if you slide your chair back. Iftar is 8:52 yet they required us to be there at 8:15 or our reservation will be cancelled. We reserved a table for 8 but only 6 people managed to come and they wanted to charge us for 8 at the end even thou they filled the seats on OUR TABLE with two randoms. We ordered drinks but never came but off coarse the charges showed up in the bill. They should really aim tp give out less reservations and to serve less people with how many staff they have. Absolutely horrendous experience. read more

We went for the Sunday breakfast buffet. 1)Limited choice compared to last year. 2) horrible service. We had to ask for water on several Occasions, staff don't speak English. 3) they forced us to buy bottled water by saying they don't serve tap water...is that even legal? 5) the food was leftovers that were served reheated. 6) most if not all the dishes were filled with egg and bread, with slim pickings for meat. 7) bread was not fresh. Go to Al Monasabbah (the Yemeni) place next door. Don't waste your time here. And you will see the place is empty inside. They've lost their customers for a reason. read more

Bad experience this year (Ramadan Iftar). 40% (if not more) of the food mentioned in the Iftar menu wasn't there. This shouldn't be called buffet as when the limited quantity of the available food is finished they don't refill the platters. I would rather go to a more expensive place and get what is written in their menu. I wouldn't judge the quality of food but many items were over salted to all people with me. Not recommended at all. Save your money and eat better food anywhere else. read more

Furniture cover is torn, food came very late in spite of going in a dead time. Fatta was very bad and cold, the bread was nice. The schnitzel portion was good, but not delicious. There was no rice, to my astonishment i asked him how come, he told me it is still being processed. The food came after half an hour which is more than enough to get the rice done. We ordered for arabic ice cream, after waiting for some time he told us also that it's not available. Bad experience in a bad place. read more

Food and value are good for price, however the staff can never seem to get the take out orders correct. Often items are missing, substituted or incorrect. While we enjoy the place and food, we plan to go to Paramount where they get can consistently prepare the orders correctly. read more

Where should I begin. This is the worst experience, organization, customer service, treatment I have ever experienced. I would give negative stars but yelp allows a minimum of one In ramadan they have a buffet service. I called before yesterday (May 19) to book for the same day, the guy told me to go on their website and book there. When I did go on their website that date was fully booked. So the next day (May 20) I booked earlier for that day and I found a reservation for a table for 3 and got a confirmation message. The maghrib prayer (sunset) was at 8:42. I arrived at the restuarant at 8:50 and it was so crowded and messy. The lady at the entrance asked what was the name under the reservation, I told her my name and she proceeded to look through a piece of paper with hand written names. I told her I booked online. She said "Oh sorry online reservation is a problem" (please remember that the guy at the restaurant was the one who told me to book online) So I said that is not my problem I have a reservation for three people and a confirmation message. Then when they couldn't find an answer for me the guy next to her said "Well you came after 8:45 so we gave your table to someone else who just walked in", I told them there is no where in the confirmation message or anywhere stated that 8:45 rule. Again, no decent reply and they just shifted their concentration else where. Meanwhile, my mum had low blood sugar and was sick and had to sit down so she stepped outside. It was a few minutes we're waiting and they basically told us to go look for somewhere else to eat. I am pregnant and hungry and had some other reservation that I cancelled for this one and had no other place to eat. I asked them where is the manager and went and told him we had a reservation, first thing he says "look when you came, what time is it now?" It was 8:59 and regardless what time it is I am not his employee on duty, I can come whenever the hell I want and I was only 8 minutes past sunset time!! As I started arguing, my sister comes to me and tells me that the lady found us a table so I go back to her (but I check on my mum first cause she stepped outside to puke from how tired she felt) and asked her about the table she's like it's not there anymore I told your sister but you weren't here (this was roughly two minutes after my sister tells me about the table) I told her you knew I was going to the manager inside, she said "I thought you sorted things out with him", really cause we base scenarios on what our thoughts now!! She starts talking while I'm talking and shouting at me saying that I just wanna cause problems. I mean who hires people like that with zero experience in customer service and haven't got even the basic moral to speak to people appropriately. THE MOST OUTRAGEOUS PART ABOUT THIS WHOLE THINGS, is I know mistakes can happen in reservations but there was no apology for the inconvience caused and they tried to make it OUR FAULT and had no decency to admit their reservation system is clearly flawed. It took us around 40 minutes to find another place to eat. One thing I'm happy about is that I didn't pay a cent in a place like this. read more

The worst place to eat , food are so greasy no taste at all bad quality comparing to the cost ... and the waitress they are horrible ,, I don't recommended even for a coffe and shiaha! read more

TLDR: I wasn't particularly impressed, nor was I particularly disgusted by the experience, hence 3-stars. My friend, who's Middle Eastern, thought it was pretty bad and way overpriced, so that's an influencing factor on my review (I usually do mine by committee with the people I'm with if they don't Yelp). Location: easy to find, lots of parking, ton of seating inside (probably caters to a lot of family gatherings). Food: My friend and I got three things: Beef Kefta, Eggplant Fattah, and Spinach Manakeesh. Flavours were in general not bad. The beef was well-cooked and flavourful, but everything else on that plate was pretty bad. The grilled vegetables weren't really that firm and lacked the strong grilled marks and taste, and it was like a third of a skewer; I basically got one of every vegetable I believe. The "french fries" were like half-cooked thick-cut potato chunks. They were frankly a hybrid of the thickest french fries (steak fries) and just potatoes like home fries. I would say that the fattah was pretty oily; combine that with a lot of yogurt and it can wreak havoc on some people's stomachs. The manakeesh was fresh; the dough was firm and well-cooked, but the flavours on it weren't that developed. I'm not commenting in greater detail because I simply haven't had that much experience with Middle Eastern food. It was totally palatable though; no problems sleeping. Price: woah, the prices were pretty high for some things. The Beef Kefta was $17 for somewhat mediocre food outside of the beef itself, which is ground beef, aka one of the cheaper cuts of beef. The food was not bad, but no way was that worth anything over $10. Also, who makes you pay $1.50 for water??? A ~$35 meal for two isn't that bad of a value, but also considered that that was strictly food (no drinks ordered at all), also not an everyday kind of expenditure. Service: in general, once the food came, we didn't need any attention, so we didn't get any attention. Nobody seemed very excited to be there to be honest. Not much else to say beyond that. read more

Great food and great atmosphere. Service has improved dramatically and new food items continue to be added. I would definitely recommend the in-house made Ayran, and there is a wide variety of food to choose from. I don't smoke, but the sheesha here also seems to be very popular. read more

Alfawal Restaurant - Mediterranean Near Me - Mississauga, Ontario

Incredibly long wait for dinner even though there were only 4 others in the whole restaurant besides my wife and me. Food okay - falafel and fries good, Shish Tawouk was passable and side salad was bland beyond words. Service horrible. Slow, confused, attitude, got the order wrong and they brought my wife's Shish Tawouk ten minutes before my falafel plate. How tough can it be to coordinate two meals to come together with so few patrons in the restaurant?? When advised that they got the Shish order wrong (they brought fries instead of rice), they didn't explain what they were going to do to fix things - take the plate back, leave the plate (with fries) but bring rice as a side ... even when we asked the server what he was going to do, he just smiled nd gestures they were working on things but didn't explain. As such, my wife waited for over 10 minutes (after my falafel arrived) before they brought her rice. Definitely will not be returning. Lots of good Middle Eastern foods to enjoy elsewhere in town without the hassle of going here. read more

My family and I have came here a few times since it opened and we always enjoy our time! The place is always clean and the service is good, (it can sometime be late when its busy, but our waitress was very accommodating) . The food is delicious and there is a great variety which is great for families with kids I was impressed with the quality of the food (the meat in particular) is always fresh . Keep up the good work! read more

Terrible service. Ok food. The servers have a lot of attitude and the food is mediocre at best. Also the wait times for food are ridiculous. One has to experience too much attitude for food that doesn't warrant a return. I doubt this place will last into next year if their service continues this way. Probably the second time in my life where I didn't leave any tip. Not going back...even if they offer free food. read more

it is our first time ,and last time . The food is tasteless; lacked salt and proper spicing. Plus, the smoking is not separated and if you are bothered from Shisha do not go , especially with kids. I do not know how they are allowed to have kids inside. In short, it is not worth the money. read more

Fresh food, great portions and a great atmosphere- especially during Ramadan. Definitely would recommend

This is absolutely the worst place I've eaten at. Their over priced pretentious portions of food are to laugh at. Brought my whole family here and was blown away by the carelessness of their custom service, quality AND quantity of food (YES, all three). It was hard to communicate with the waiters who switched half way through our "meal". They brought more plates than food and half the table didn't get any glasses. I don't like leaving negative reviews in hopes that I can communicate the needed changes to the manager before leaving reviews however after 2 complaints, no manager came to address them. Moreover, we asked for just skewers of meat and were told that the price would be the same as the combo with fries and rice (really?). We tried paying a bill and were given an extra bill from someone else's table. This is a sad excuse for a restaurant and would keep my appetite as far away as possible from it. No wonder the restaurant keeps changing every 3 months. Horrible. read more

It toke them 45min to bring my order and when they did the food was very dry and forgot about my drinks.

We went here to get Falafals and the girl took my order and my money and did not give me back my change. I bought 3 falafals and 3 Beverages for a total of $28.47 and i gave her a $50 bill. Another waitress came to the front along beside her and I asked for my change and she did not believe me and they both conversed in their language and then the second waitress gave me my change. Like who does that? Then when we got the food! Man! I wanted to spit it out! the bread was dry! the falafal was cold and whatever sauce they put in it was way way too greasy and dripping all over the place and worse of all it was tasteless. If you see this place, and want to eat her, don't stop keep driving. The food is over priced and greasy and the waitress lack customer service skills. read more