I am very dissatisfied with the GMC Service department. I took my car today for an oil change and nothing else was wrong. I get a call to pick up my car that my water pump has a leak and is leaking coolant. Mind you I did not have a leak when I arrived and now I have a leak. The mechanic needs to own up and admit that he/she tightened a bolt on the water pump and caused a huge leak, which they said is over $800 for something that they caused. I have a 5 year warranty that they said the leak is some how not covered because that particular part of the warranty already expired!! On top of that they said they filled it up, when I got home 90% of the coolant tank is empty. I am beyond pissed and will never return and will post all over social media to never go here. They are the worst and if you go with no problems you will leave with a huge bill and car issues!! What turned into an oil change resulted in a money pit!! read more

This dealership is awful, try io sell you a car without looking at it. No salesman in the lobby have to find someone to help you. The sales manager is pushy and a liar. The salesman never responded to my emails. Overpriced! I wouldn't waste my time going here looking for a car read more

DON'T BE DOOPED BY GMC !!!! Used vehicle sales department ,parts and service agreements!! I bought pre- owned Buick Enclave over Labor Day Sept. 2016. I was sold a "Bumper to Bumper" warranty not including the bumpers.... NOT! Sunday February 12 ,2017 my head lights went out while driving in the dark! Took my car in to get it fixed at dealer that I bought it at GMC SIMI VALLEY with my so called excellent certification per-owned car with "BUMPER TO BUMPER" coverage !! Ohh who Knew?! Light bulbs aren't covered! Umm light bulbs are between the bumpers.... BUMPER TO BUMPER!! What a JOKE!! They change me 441.81 to replace one light bulb... come to find out bulb had been replaced in car previously on 2/16/16 and is under manufacturing warranty! They would not honor it! Customer service SUCKS!! Feeling taken advantage of! DOOPED!! My service includes a car wash.. after a 441.81 dollar service....they can't even do that right! read more

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I always have a great experience with these guys. Especially Jeff Hightower! I bought an SUV from this dealership a few years ago and still bring it in for service. The sales associate was pleasant and made everything smooth. Every time I bring it in for an oil change or any service, I always feel welcome. Jeff is usually the guy that helps us out and he is always knowledgeable about everything. He always greets us with a smile and always seems like he goes over and beyond my expectations. I definitely recommend coming to these guys for any purchase and service needs. It has a family atmosphere, and that's something that makes us happy. Good job guys! read more

By far the worst service department I have ever dealt with. Can not get a returned phone call let alone a straight answer. I have been lied to on multiple occasions, they play the blame game on the warranty company I have. I needed a single bolt replaced on my steering box, and yet my truck has been here a week. I could not get a answer on when my truck would be ready, so I drove down here again, to see my truck wasnt even in a service bay. This is the second time I have brought my truck in here, and both experiences have been the same. I will never bring my truck back here even for a free oil change. read more

Bought two cars here and can't comment enough on a what a great place to buy a car. Ted is trustworthy and consistent and the owner Phil is an honest and amazing. Guy. read more

From service to sales, this dealership is the best experience i've had with any of my auto needs. Typically, if you don't have a referral and you're a brand new, unknown customer, a dealer is hesitant to work with you until a relationship is formed - not so with these guys. It was a seamless and flawless experience. They helped to get me into a new car and did everything they could to make it work for me. I'm very thankful to them, from Daniel and Brandon in new car sales to Steve, Carlos and Anthony in the service department. Thank you guys, you're all awesome! read more

Purchased Buick Enclave from Simi Valley Buick , great experience, great sales rep. Sunshine very helpful Thanks

I have never had a service department that is so interested in customer service. Really love this place. Phil and his team have really created a family feeling and community based car dealership read more

I recently had a great experience working with Heather Gonzales to buy a 2018 Terrain. The whole process was very efficient and Heather provided a fair price right away without the pressure and typical sales tactics. After negotiating with over a dozen dealerships in Southern California, I was starting to think I wasn't going to find the car I wanted at a fair price. I visited Simi Valley Buick GMC very prepared to be disappointed again, but was pleasantly surprised to find that Heather (and David!) was very honest and straightforward. I actually had a very pleasant buying experience, which is very rare! Almost a week later, I'm still very happy with my decision. Heather has really gone above and beyond. I'm very thankful that she made this process easy and continues to be very quick to respond to emails, even post-purchase! Thank you, Heather!! read more

This dealership is the BEST dealership I have ever bought a car from. I buy/lease a lot of cars (probably about 1-2 a year). I have dealt with Galpin, Vista, and some other misc. dealerships in LA and OC. Everything about this process was extremely smooth. I told Ron what my budget is, what I wanted for my trade in and those where the numbers I could work with. The whole time he was very friendly and accommodated all my needs and wants. I visited about 2-3 other dealerships and none of them could even come CLOSE to the deal that Simi Valley GMC gave me. In addition the service BLEW my mind. The best part about my experience, I never went to the dealership! The deal was negotiated through e-mail and over the phone. Once we agreed on the price I signed the credit app, they printed all the paper work, and Ron came to my house. By the way he got to my house at around 9:00 P.M. These people work around the clock! I was expecting him to come to my house and just want to leave. But he ended up staying until 10:30 or so explaining the car and signing paperwork. Overall, very pleased with this dealership and would recommend it to any family or friends that want to buy a GMC or Buick. read more

My husband and I had gone to Alexander's of Oxnard and had the worst experience ever, they laughed in our face. When we went to Buick of Simi Valley they were not pushy and considered all our concerns. Kevin Pool was a very friendly and considerate sales person. He was patient and didn't try to but us into a car we couldn't afford. I would really recommend Kevin as your next sales person. You will have a wonderful experience. Kevin goes above and beyond. He will explain your whole car to you before you leave. He has the best customer service, I have ever gotten from any dealer ship. Thanks kevin for a great experience . read more

I am casually looking for a new car and went into Simi Valley Buick GMC just to take a look at the Buick Encore and was really impressed with the car and the dealership. The car is so cute and I was surprised to find that the standard features on the basic model are like higher end models of other car manufacturers. The 2 guys that helped me, Edward and Nick, were SO nice, attentive and patient with me and ended up making me a great offer. I'm not sure if I'm ready to make a decision yet but if my next car is an Encore I will definitely be getting it from them. I've had some pretty unpleasant experiences at several car dealerships. This experience was a pleasure. I highly recommend Simi Valley Buick. read more

Wonderful car buying experience with salesman Daniel Nadalet. Extremely helpful, not pushy or aggressive. Great customer service every step of the way with Daniel. read more

I really enjoyed my experience at Simi Valley Buick GMC. I just recently purchased a 2015 GMC Yukon XL a few weeks ago,and i'm enjoying my vehicle very much. The sales associate Kortni,who sold me the vehicle was very professional and had a great personality and was very helpful. I strongly suggest asking for her if ever in the area shopping for a vehicle. Also...a shout out to David Rozar in finance who made purchasing the vehicle an actual reality. Thanks guys! read more

Had a wonderful experience at Simi Valley Buick GMC a few days ago. Purchased a 2015 GMC Sierra Denali... as a novice new car buyer (having only purchased 1 new car previously) I was reluctant to have to speak to a salesman, unless I HAD TO and was committed to making a purchase, which I wasn't yet. Nevertheless, I did it and was made possible by the my salesperson Albert Zelaya and the Finance Manager who made the deal happen. Albert was extremely patient and was well-versed on the vehicle and though at the end of the day I had spent about 4 hours at the dealership (mostly my indecision!) the process was smooth, painless, and hassle free. My transaction wasn't the easiest, but the team made it happen and was pleased to see that Albert, on a couple of occasions, shared with me how wonderful the Management & Ownership treated their employees! A couple of samples of the team "going above and beyond"... so, since I didn't go in with the "intent" of buying a car, but simply "looking", I didn't have my checkbook on me... to this, Albert & the Finance Manager said "no problem" as they allowed me to complete the transaction and then Albert followed me back to my office, in the SFV (nearly 30 miles away) so that I can hand him a check to complete the transaction... by now it was about 11:15pm on a Friday night! Secondly, so I arrive home at nearly MIDNIGHT and realize that I don't have my house keys... I had left them with my original key chain attached to the keys of my trade-in vehicle AT THE DEALERSHIP!!! I guess buying a NEW GMC DENALI causes all kinds of brain farts!!! So I call Albert (again, it's midnight on a Friday and he's got a wife and 2 kids at home!)... so not only does Albert answer the phone, but he then calls his Manager (which I'm sure was embarrassing as well... I know I was!) to see if he can accommodate me in retrieving my house keys... NO PROBLEM... the gentleman (who's name I forgot) met me at the dealership (it's now closer to 12:30am) and gave me my keys with a smile on his face. Lastly, i got a GREAT deal on my truck... I know it's a 2015 and they gotta make room for the 2016 inventory, but having done my research for over 4 months, the pricing was great! GREAT PRICING, EXCELLENT TEAM AND LOCAL MANAGEMENT/OWNERSHIP... Highly recommend Simi Valley Buick GMC!!! read more

Me and my girlfriend's experiece at simi valley gmc has been nothing but amazing. We were looking for a full size truck as our 2011 gmc terrain was a lemon. We had been looking for months and we went to a few different dealers. Most of the other dealers looked at us and thought we were some young kids trying to just look at new trucks, but Nick at simi valley gmc came up to us and was very professional right from the beginning. I would recommend anyone looking for any car to go in and talk to Nick. The first time we dealt with Nick he showed us a brand new sierra 1500 and he was able to answer all the questions we had on the truck. When we went in to run the numbers we explained to him that we wanted to stay in a certain monthly payment. Unfortunately we were not able to come to an agreement that day but was not pushy at all. He completely understood where we were coming from whenever we said no. Over the next 4 months or so we received a few calls from Nick letting us know of new trucks that came in that were what we were looking for. The last time we received a call from Nick it was for a 2015 black double cab sierra 1500. It had everything we wanted and wanted us to come look at it. When we got down to the dealer we were helped by Dawn who by the way is an amazing, wonderful and friendly person who showed us the truck. As soon as Dawn took us to look at the truck I fell in love with it and being a ford guy I couldn't tell my lady too soon haha. We went on a test drive and when we did the paper work Nick and Dawn were finally able to make a deal that we were happy with. The whole process after that was very quick and painless I guess you can say. All-in-all Nick never forgot about us even though we had said no multiple times and now we have an amazing truck that we are confident in. read more

Kevin really helped us get into the GMC that we wanted. The process was easy and relatively fast, most everything was done by phone and then we showed up to buy the car. No hard selling, no unwanted up selling, no games. We purchased some add on features and Kevin agreed to get our car and bring it back to the dealer to finish the work. Great customer service. I would recommend anyone go to Simi Valley GMC, ask for Kevin read more

I purchased form this dealership back in 2004. They were ok then. Several years later they were horrible, The service dept. was the worst and the crashed my truck and tried to not say anything. NOW this dealership is under new ownership and I have nothing but good things to say. If you are buying a vehicle, Kevin Poole is the man. I had a deal going at another supposedly non commission Chevy dealership. The deal was next to impossible to beat. A friend recommended I give Simi GMC a try. I actually like the lines on the Sierra better than the Silverado. Anyhow, these guys matched it and gave me an extra $1k on my trade in. Kevin knows how to make deals. Tell him what you want and need and give him a shot to make it happen. read more

After months of being harassed by car salesmen at countless dealerships, I am happy to say I had a great experience at the Simi Valley Buick GMC dealership. They were able to answer my questions with ease and made my experience rather enjoyable, which is saying a lot because I am a hard person to deal with. I am a bit of a scatter brain when in a good mood and I know that when I get upset I can be very frustrating to work with. All the people that worked with me were friendly and were patient when I asked them to go over ALL the features again for the tenth time in 20 minutes. Never once did I feel that they were getting upset or trying to rush through to process to make the sale and move on to the next sale. Overall I had a great experience and walked away with a beautiful car. I do not like to give perfect scores, but I have to hand it to this dealership, they deserve every one of them. I will be going back to next time I am in the market for a new car and they are the only dealer I would recommend to anyone in the market. read more

As long time GMC vehicle owners, we could not have been more pleased by the service we received at Simi Valley GMC. Our salesman Kevin, Brandon in finance and the other staff we were introduced to were very polite, friendly and more than accomodating. I love my new Enclave and the quality cannot be surpassed! Further, my mom has been bringing her car in her for regular service for years and they treat her with the utmost respect and first class service. We would recommend Simi Valley GMC to anyone looking for a new vehicle. read more

I recently purchased a 2015 GMC Sierra from Simi Valley GMC. There were some things with the truck we were unhappy with shorty after the purchase. We are from San Diego and the dealership is about 3 hours north from us. Walter our salesman went out of his way to make sure our concerns were addressed. They picked up our truck from our house dropped off a rental car fixed all of the issues and had the truck back to us the next day. The service we received from this dealership deserves more then 5 stars. A huge thanks to Walter, Ted, and Ryan for going out of their way to make sure we were taken care of. You guys have a top notch team. read more

I have purchased so many new cars from dealers and this dealership, by far, has the best customer service. Phil the owner is active on site, which shows from their entire operations. If you want to buy any car, new or used, start here because you will not have to waste your time elsewhere. I shopped 7 different dealers and not only they were the best price but had the best customer service. read more

They like to speak to you as if you were dumb. Pretty poor customer service. Thousand Oaks GMC is a much better option than these jokers

Just bought my dream GMC YUKON XL last night. The most amazing groups of gentlemen Jean and Ed there at Alexander Buick in Simi Valley! They made my process so easy, no pressure, and enjoyed every moment! The general sales manager, Brandon made sure I left HAPPY! That I can say I sure am! HAPPY HAPPY HAPPY!!! read more

I bought my brand new Acadia in 2012 from this dealership and had no problems until the AC went out after not even three years. I had a horrible experience- was promised a loaner vehicle for the day, they didn't have one.So they sent me over to Enterprise, who didn't have a GMC vehicle to give me (policy not to give dealership customers a non-dealership branded car) so I was taken back to the dealership to be taken home by the shuttle. The car wasn't finished by end of the day as promised. After a very heated call to Jeff in Service, the vehicle was delivered to my house the next afternoon. Fast forward One year and 7 months later when the AC goes out AGAIN! I called and explained to Jeff that it was doing the same exact thing as before and asked if they could look at it when I came in for my oil change. When I came to pick up the car, I was told that "yes, there is a problem, but we don't know what it is because we didn't really look at it- if you want to pay us for the labor (approx $1000!!!) we can take the car apart and find out if its the same thing." I told him it was the same thing and that they had just fixed it a year and a half before, which is when I was advised that service repairs are only guaranteed for ONE YEAR?!?!?!?! So now, I will be looking for somewhere else to not only fix my AC but handle all the other service/maintenance things that Simi GMC has been doing for me. read more

I wish I could give 0 stars. No one enjoys the process of buying/leasing a car. We initially leased a Terrain in 2016 from Kevin Poole and he was fantastic!! We reuturned there in 2018 to get into another lease and had a terrible experience with employees being dishonest causing us to seek out another dealer where we ultimately happily leased our new car. read more

Wanted to give a shout out to Jeff Hightower and his awesome crew for getting our 2013 Acadia's Air Conditioner back online. It's one of those things you can't do without. Thank you!!! 8-) read more

Called for an oil change but since it was my first service apt they said it would be complimentary . I took my car in Friday for my apt at 11 am about 2 pm my husband called to know if the car was ready they said they were working on my car then we called again and it was the same answer long story short they ended up providing a car for us due to our car not being ready . Next morning Saturday we got a call that the car was ready we arrive to the dealer they said the car was having a car wash we ended up picking up the car later on the day the car was never wash , I went back since I forgot some items on the car they let us borrow no one in the dealer was professional to help then they said the manager was gone and the car was lock then after they said I was lucky they found the key I walked to the end of the storage parking to get the wallet i left. Everyone in there it so unprofessional they need some training or an entire knew staff. They lie about everything . read more

This dealer was recommended to me for service from a family member, so we wanted to start taking all our vehicles here. We took our Chevy here last week for service and had no issues. This week we took our ford to get service and the service advisor treated me like I was dumb and did not know this was a gmc dealer. So we did not leave our vehicle and will not return with any of our other GM vehicles for service. read more

I regularly take my cars here for service. Kevin and the guys there are great. Fair prices, great work, readily available appointments, shuttle service, and a great waiting room. Best of all they never pressure you to do work that is not needed. read more

We had a wonderful experience this weekend buying our 2013 GMC Acadia. Everyone was very helpful and friendly and I never felt pressured. From my salesman Dave Hardy, to Scott and Ted in financing to the owner Phil himself everyone was as helpful as possible. Thank you for making this a great experience and we hope to do business again. I have bought many cars over the years, but no dealership owner has EVER called me to thank me for my business, but Phil did and I really appreciate it. read more

This was my first experience with Simi Buck GMC based on a recommendation from my mom. I worked with Ron to close on a deal for a 2017 Acadia. Based on past dealership experiences, I can say that the whole experience from start to finish was positive and enjoyable. I felt like Ron went above and beyond his role to get us the car we wanted at the price we were comfortable with. He matched the advertised online offer with no additional hidden costs or games other dealers tend to play. The particular model I wanted wasn't in stock so Ron found one at another dealer and personally drove to pick it up so we could close the deal the same day. If the manager reads this, make sure you do everything you can to keep Ron employed there read more

After having a terrible experience at another dealership my wife and I decided to contact Simi Valley Buick GMC. We found a vehicle online that came pretty close to meeting all our needs and when we spook with Kevin Pool he assured us that he was an honest man who never lies and that we would not have a repeat of our last experience. Now that should have been my first clue because some one who has to go out of their way to tell you how honest they are probably is not. Now we explained that we lived over 150 miles away but that the vehicle and the promise of a better experience was worth it. We discussed price but Kevin assured me he would make the two and a half hour drive worth our while because by us being in front of him he would be able to "Fight" for us and get the price lowered. Kevin even told us a story about a customer with a similar situation who drove an hour and got the exact deal he was looking for because of Kevin's efforts. Lets just say that was not our experience. After a two and a half hour drive Kevin Pool, the man who NEVER lies, tells us the most he can come down is $900. Now according to Kevin when we spoke on the phone, "I will fight to get you close to your original out the door price." Not even close unless you call six thousand dollars close. He basically invited us to drive all that way so that he could use our desperation to his advantage. He knew my wife had lost her car. He knew we would be two and a half hours away from home and not wanting to return empty handed and hoped he could prey on our desperation. We came up over two thousand from what we were looking to pay and not only would he not budge in price he wouldn't even check to see if he could come down a little bit more. So much for "Fighting" for our customers and "Never" lying. I would stay away from this dealership and Kevin Pool at all cost because he straight up lied to my face and made a bad experience even worse. The drive home was heart breaking for my wife who couldn't believe Kevin lied and wasted our time and money especially with gas being almost $4.00 a gallon. My children were upset as well and I now know that ALL car salespeople are lying., manipulative jerks only out for their own gain. Thank you for nothing Kevin Pool and thank you for a miserable time Simi Valley Buick GMC. read more

My 18-year old daughter brought her Saturn Vue to the dealership because it wasn't passing smog. She was fortunate to get Chuck Wilder in Service to help her. After she explained the situation to Chuck, he went above and beyond our expectations to make sure her car was fixed. Chuck was very caring and supportive of our financial situation and really took care of us as to not bankrupt me! A few days after we picked up the car the check engine light came on again so we brought it back to Chuck. Chuck had his mechanics find the problem, which was missed during the last check-up and fixed it at NO CHARGE since they missed the problem originally. I have been to another local dealership with my Ford car and had a horrible experience so I was originally skeptical of dealerships but Chuck changed my mind. A big THANK YOU to Chuck, the mechanics and the cashiers for their kindness, courtesy and caring. I will be back and I suggest you bring your car, too! read more

EVERY time I take my car to the dealership there is an issue, the only time I didn't have an issue was the very first time I brought my car there when I moved from Alabama. The only reason I take my car there is because of my warranty and I rather take it to a GMC dealer then some place down the road. I have considered driving the extra miles out of town to another GMC dealer because of the constant issues, but then again that takes away from my community. If I was asked by family or friends what I thought I would seriously tell them to save their time and money and go somewhere else... dealing with Simi Valley Buick/GMC has been a NIGHTMARE!!!!! read more

I leased a 2015 Buick Encore from this dealership on 10/31/15 and experienced what amounted to a bait and switch in the terms of the deal. My salesperson was Albert Zelaya. I found him friendly, informative, and, as far as I could tell, honest. I wish the same could be said for the rest of the dealership, specifically David Rozar in the finance department. After he unsuccessfully tried to scare me into adding the dings/dents coverage, everything was signed and the deal was done. I was happy. The experience was solid and I thought I will give these guys the "completely satisfied" reviews they need to get their commissions paid in full. Then, everything changed. The next morning I was looking over the lease agreement and noticed one box that was never pointed out to me... a $495 disposition fee due at lease end. NOT ONCE was this fee mentioned by anyone at the dealership. Not by Albert, not by David, and it was not on the printed lease proposal/offer I was given. In fact, I specifically looked to see if there was a disposition fee on the offer because, very clearly listed, there was an acquisition fee. Based on not seeing a disposition fee and the fact that it was never mentioned by anyone, at any time during the process of leasing the car, I was shocked to find it on the lease agreement. I immediately texted my salesperson, Albert. He said he was surprised to learn the fee was there. He discovered it was something that had been added to leases in the last month and apologized for not knowing about it. This was a red flag. Albert said he would have David from finance call me. When David called, things escalated and got heated. David said every lease has this fee and that they have included a disposition fee since 2009. Well, clearly, someone was lying. Either it's only been implemented in the last month and the salesman didn't know about it, or it's been around for 6 years like David, the finance manager told me. Either way, I WAS NEVER INFORMED OF THE FEE BY ANYONE AT ANYTIME DURING THE LEASING PROCESS AND IT WAS NOT ON THE OFFER SHEET I WAS GIVEN. When I told this to David he had the nerve to say he'd take my word for it, but normally he does mention it. Implying that I was lying, and that he told me. David finally admitted that we did get to talking and it's possible he missed it. That said, it's there in the signed lease agreement and there's nothing that can be done. I told him I didn't appreciate what amounts to an unethical business practice of slipping in a fee that was never discussed or presented to me. It's essentially a bait and switch and it's no way to do business. David basically blew me off with, "what's done is done, you should've caught it, it was right there in the middle of the page." What's not done is my customer satisfaction survey. I went from a completely satisfied customer, who was ready to recommend the dealership, to a pissed off customer who feels cheated and jerked around by the finance team. Ultimately, David agreed to talk to his manager. When he got back to me, he said he'd discussed it with the general manager and basically there's nothing to be done. No adjustments or removal of the fee. I signed and that's it. Yes, I did sign and you can be certain I will never sign again without scrutinizing every number in every box of an agreement. But what bothers me just as much is the attitude David took that the dealership got one over on me. I emailed the owner, Phil Isbell, and he and I had a conversation. I suggested he should have customers be made aware of every major fee point on the contract and have them initial every box with a significant charge or fee so there's no misunderstanding. He said they would be incorporating this policy going forward. He also said the salesperson, Albert, was right; the disposition fee was new to Buick leases in the last month. I got a different story about the finance guy, David. The owner said what David told me about leases having a disposition fee since 2009 was about leases in general, not necessarily GMC vehicles. David was basically covering his ass. Phil, the owner, did nothing to make my situation any better. Hopefully future customers are helped by my complaining, but for me the whole experience was soured. On top of which, I was told that if I don't give the entire dealership "completely satisfied" marks on the customer satisfaction survey then the salesperson, Albert, will lose 30 percent of his commission. Only Albert will lose money, no one else. If I want to help this hard working, honest individual get the money he deserves, then I would have to lie and say my infuriating experience with David in the finance department was one in which I was completely satisfied. It is clearly a strong-arm tactic to get the dealership good reviews. At least there are now ways to let others know just what one's experience was and that they may want to look elsewhere to lease a car. read more

My husband and I researched several dealers looking for a truck. We new exactly how much we wanted to spend and what type of truck we wanted. We visited several dealers but non like Simi Valley Buick GMC. Kevin Pool quickly came out and assisted us, definitely not your typical sales person. Kevin went above and beyond to help us out!! Since it was late in the day we needed to wait for the following day to finalize our paperwork, Kevin took care of it the next day and even drove the truck to us all the way to Bakersfield. Best experience ever :) We would definitely recommend him to anyone looking for a car. Thank you Kevin for all your assistance and for going the extra mile to help us out.. read more

I went with my husband to get a new truck and we had a pleasant experience! Kevin was extremely helpful and friendly. We left the lot with a new truck in no time! read more

I was really dreading the process of buying a car but I left happy and felt as if I had gotten a good deal. I started off the day test driving with Ed Gonzalez who was very helpful and answered all of our questions about the vehicles. He was very patient and would walk away and give us time to talk about each car and compare them. So that was awesome. We ended up talking numbers with Kevin Pool who was awesome. He was another very patient easy going guy who again gave us plenty of time to discuss our choices among ourselves. I really felt like he put in his best effort to get the best deal possible on our vehicle. He was really helpful. thankfully my husband and I left feeling like we had gotten the best deal we could and I'm very happy that we chose to do business with them. We will defientley be returning customers! read more