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    Mazda Thousand Oaks

    3.7 (30 reviews)
    Open 7:30 am - 8:00 pm
    Updated 1 month ago

    Services - Mazda Thousand Oaks

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Mazda Thousand Oaks Photos

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    Waiting room

    We scheduled a test drive in advance, but still ended up waiting a very long time when we arrived. On the day we were supposed to pick up the car, we had made the appointment four days earlier and even confirmed again two hours before our arrival via text. Despite that, we were kept waiting for almost 1 hour while they got the car ready. To make matters worse, they blamed us for not calling instead of texting, yet when we texted, Brandon responded. It's unclear why they didn't have the car ready as agreed. Additionally, they tried to force us to purchase an unnecessary theft alarm and increased the price upon arrival. Very disappointing experience. Definitely not recommended.

    Soul red Mazda3
    Cheryl Ann A.

    The entire team from Tim, my Sales Agent; Joe, the Sales Director; Heather, Finance - they were all superb. They were very professional, transparent, not pushy, and very easy to work with. They found me the Mazda car I wanted in the preferred version and in the color I wanted. No high pressure selling, just honest and straightforward information and details. They listened to what I said, and genuinely were there to provide me guidance on what I needed and wanted.... and most of all - not in a pushy salesmanship way. I love them! I love the car I got from them! And I definitely will continue to do business with them for the maintenance services on my Mazda. Thank you very much! The best, most honest and service-driven team

    Miata

    Service is top notch, the support staff (Joe, Jake, Alex) provide excellent customer care. Many thanks to the work they do, it's greatly appreciated. Our two Mazdas keep purring like kittens because of the quality of the car and the mechanics working on them.

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    1 year ago

    Great experience in dealing with Ashton. He was extremely helpful and made the car buying process go smoothly!

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    Ask the Community - Mazda Thousand Oaks

    Review Highlights - Mazda Thousand Oaks

    The entire team from Tim, my Sales Agent; Joe, the Sales Director; Heather, Finance - they were all superb.

    Mentioned in 6 reviews

    Read more highlights

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    Bennett Automotive

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    Bennett Automotive was great! My mechanic of over 15 years retired and so I was looking for an…read morehonest, trustworthy mechanic. I read many positive reviews on Bennett Automotive so decided to give them a try to see for myself and I'm glad to report that all of the positive reviews were spot on. They took my car in the next day and were very, very thorough in their inspection and even included pictures of each issue in my Jeep Patriot. I like that they do most of the transactions via text including accepting or declining the repairs recommended. They didn't pressure me on having to get any if the repairs done but was honest about which ones needed to be done right away and which ones could be held off on. Their cost was reasonable and was able to get the repairs done ahead of schedule. I'll be coming back to Bennett Automotive again for my other cars for sure!

    Wonderful folks here. Great communication which is *extremely* important to me w/ a mechanic, it's…read morewhat helps me build trust. They listen to all concerns. They treat me w/ value, respect & kindness. They answer any & all questions & don't make me feel like a bother for asking. They guarantee their work & make sure I'm happy w/ the outcomes. They prioritize work starting w/ any safety issues, so I can budget accordingly. Added plus- as a female myself I love that one of their key personnel is female. They also have been servicing my elderly mom's car for several years & she has always felt comfortable. I recommend.

    Mazda Thousand Oaks - autorepair - Updated May 2026

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