Shelley's fixed my fuel pump issue that I've been dealing with for the past 3 years. The honesty, integrity, and quality of the work performed was nothing shy of perfect. I will be a returning customer for all my maintenance and repair needs. read more

After not being able to find the problem with my car at first, Shelley's went above and beyond to figure it out! They had my car for several days, provided me with a rental car in the meantime, and really tried to get to the bottom of the problem. They fixed it , and also got the vehicle through the smog test at the same time. Everyone there is very nice and professional and the service is excellent. read more

I scheduled a diagnostic with Shelley's after a smog shop said my car failed smog because of my Catalytic converters going bad. I showed up to Shelley's and they helped me and gave the info I needed without charging me for a diagnostic fee! Very Professional and extremely helpful! Will take my services here again read more

All I can say about this shop is AWESOME! After a horrible experience at Thousand Oaks Honda dealer, we had the car towed to Shelleys. They were very up front, professional and fairly priced. Communicated every step of the repair process and the car was repaired in one day. Love these guys...thank you! read more

My trusted mechanic retired so I didn't know who to go to when my check engine light came on. I asked my friends and they recommended this place with the caveat that they are honest and expensive. As a first time customer, I would come back again and my rating is 4 stars based on the average of service work, billing, and customer service. Here's the breakdown: Service work & explanation = 5 stars Billing & credit card fee of 4% = 4 stars Customer service = 3 stars My hubby dropped off the car on Friday and we were supposed to get a call back for the diagnostics but that didn't happen. They closed at 5pm so we had to wait over the weekend and reach out to them on Monday. They were so busy with so many people and cars being dropped off, that we had to try 3 different times to get an answer. Once we found out what the issues were and authorized the repairs, we had to wait until the parts came in and got the car back around 3pm on Tuesday. I had to call on Tuesday to see when it would be ready for pickup and this time I got a call back, albeit 3 hrs later from when I called. If you're not in a rush for your car, then this place is ideal. They are so busy and since this place has a reputation of being honest, everyone wants to go to them so there's going to be a wait. It's not a deal breaker and having honest people is worth the peace of mind in the long run, but it's something to consider if you have appointments lined up. I paid by check to avoid the 4% fee but I am disappointed to see them pass down the cost to the customer since they are expensive and have high volume of clients.... read more

Shelley's Precision Auto Center - 805-497-2818 - Auto Repair Near Me - Thousand Oaks, California

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What an amazing Smog Check at Shelley's Precision Auto Care. Nick you are an absolute gem. Thank you for your curtesy, friendly service and extremely fast support. I highly recommend Nick and Shelley's to anyone in need of any car service. They do it all; from electrical to brakes. Only thing they don't do are transmissions and bodywork, but even for those they have two recommended shops down the street for that. It's a win-win at Shelley's. Reliable services, in a friendly environment. I couldn't ask for more. Even their pricing was unbeatable. Wonderful value with this amazing crew. Thank you gentlemen! read more

Shelley's Precision Auto Center - Thank you Nick. - Auto Repair Near Me - Thousand Oaks, California

We have been loyal customers of Shelleys for a long time. Brought car in for a battery check engine light. $100 to do a quick electrical check. $450 for a rebuilt alternator that I could have bought online for $200. Charged 3.5 hours for at most should take an hour. Grand total $1300 to replace a $200 part. I questioned the crazy markup on the part and the excessive labor charge, to no avail. Not happy. read more

If I could give Shelley's Precision Auto Center more than five stars, I would. I brought my son's car in for a few repairs and expected competent service. What I received instead was truly exceptional. Nick took care of us, and his communication alone set this place apart. He responded immediately, kept me updated every step of the way, and explained everything clearly and patiently. When a part they ordered arrived damaged, Nick handled it without hesitation and had it taken care of the very next day. He even went out of his way to shop around to make sure we were getting the best possible price. The amount of time and energy he gave us was far beyond what I ever expected from an auto shop. If you are lucky enough to have Nick helping you, you are in very good hands. Shelley's Precision Auto Center is honest, responsive, and genuinely cares about its customers. They have earned my highest recommendation and a customer for life. read more

The issue got fixed, but a 179 charge to diagnose a problem that doesn't go toward a repair is too high. They might have the same name, but it feels like a different company now. The quality of service hasn't changed, but it feels like priorities have. Shelley's used to be the kind of mechanic where they would quote a cost and come in under. It used to feel like they were looking out for the client, but not anymore. In the past I would highly recommend Shelley's but now I will be looking for a new mechanic. read more

Fast efficient repairs on a 10+ year old car. Runs better than before after their service at a great price.

Paul and Jerry are my hero's! This past Saturday, I heard intermittent grinding from the back, right hand bottom of my car. Since it was late afternoon I decided to book appointment online for Monday morning with Shelley's Precision Auto Center. I've heard nothing but great reviews about Shelley's Precision Auto since the 60's even when I lived in the San Fernando Valley! Family owned business. I planned on having my car towed there. Monday morning I called Shelley's Precisionton Auto to explain my situation. Dave told me as long as my car was driveable there was no need to have it towed. I only live a few miles from their shop. I planned on dropping it off and leaving it overnight should that be the case. They are a busy shop. I asked them to change my oil and transmission fluids should it needed to be done since my car was being checked. I did some research online and my imagination took off, the trouble could have been bearings, transmission, etc. All I kept thinking was here goes my life savings. :-) Too my surprise my car was ready in just a couple of short hours. It was not a mechanical problem. However, it was caused by the driver! Honda Civic's are low to the ground so when I parked in a parking space that had a cement block, my front bumper scraped above it and loosened the bottom panel and caused it to hang down. My car got serviced, oil change, etc. and panel repaired and bolted back in where it belongs. My car rides like a dream Thank you Dave and Jerry for providing fast, friendly service with a smile. I was relieved from the minute I spoke to Dave on the phone and Jerry who had the deed to give me estimates. I new my car would be left in good hands. Repair and service cost for all the work that was done on my car was affordable. Shelley's Precision Auto has been in business since 1967, provides friendly service, very knowledgeable when it comes to diagnosing issues, and affordable. Thank you Dave and Jerry! read more

Shelley's has one shining star--Carson (the owner's son). Professional, honest, and actually listens. He quoted my Ford 2020 GT350R correctly for an oil change and even called to clarify the price due to the car's make. I was genuinely excited to try a family-owned business, especially since I work for one myself, and had heard they were great with American cars. So when the slightly older "service manager" arrogantly assumed my car was a Nissan, I was like, surely you're joking. I had already given him the exact specs twice, yet he ignored them, made his own incorrect quote, and then blamed Carson for "not knowing" the right price--when Carson had been right from the start. I could hear him talking down to Carson in the background, and the way he spoke to the owner's own son was arrogant, condescending, and toxic. He promised to call me back with updated pricing--never did. When I called, he said he "figured" I wasn't coming. Unprofessional, dismissive, and bad for morale. If you call Shelley's, ask for Carson. The service manager? The only thing he's managing is to drive customers away--while poisoning his own team. read more

My issue is being charged twice $179 for inspection charges. Which I was not told about. Need to be upfront about that especially when I called first and told them my issues. I would have shopped around. Now my husband said it's on the wall...sorry I didn't read the wall. One for a check engine light which they said was a catalytic converter that they could not fix, I had to take to a muffler shop (Chapo Muffler in Oxnard did a great job at a great price and didn't charge for inspection) I could have gone to Auto Zone for free to read what's the problem. Another $179 to inspect what's wrong with the AC not working plus another $89 to remove and replace blower motor. Plus $95 for parts. They did fix that perfectly so far.... read more

They charged me $53.70 in labor just to replace a 97¢ license plate bulb. As a 22-year-old girl, I can't help but feel a bit taken advantage of. I brought in my 2014 Ford Fusion for an oil change and a driver-side headlight replacement, and then they wanted to replace my license plate bulb, and the total came out to $413. My fault for agreeing without asking more questions, but I know now most shops charge less for the same work. Maybe this is standard at some places, but it felt excessive to me. Do your research because this place is pricey. read more

This review is long overdue. But It is incredibly rare to find an auto repair shop that is both truly honest and exceptionally professional. I couldn't be more happy with the work the was performed on my vehicle. read more

Very professional, good communication, quality work. Overall experience is 5 stars. It feels like I found a gem. Thank you Brian, Nick and the rest of the staff you guys brought back our 2007 honda odyssey back to life. read more

Brought a vehicle in for a pre purchase inspection. Glad I did because there were some issues so it helped me decide not to purchase. Jerry was very thorough in explaining the issues and even pointed things out under the car. Def recommend getting a used car checked out here before buying. read more

Shelley's Precision Auto Center - Logo - Auto Repair Near Me - Thousand Oaks, California

Shelley's is still a great place to get your automotive repair done. Honest and helpful like the old owners.

I choose Shelley's over a local dealership for services for several reasons. I've been taking my cars to them for the last few years, and am consistently met with transparency regarding cost and time, efficiency and quality, and friendliness with all staff. I've trusted them for each service and highly recommend them to anyone in need! read more

Had my Ram Truck in for 100,000 mile service plus. New exhaust manifold, plugs, all fluids, etc. The guys were great. Alfred, David, Jerry, et all. My vehicle was done on time and for less than the estimated cost. They even steered me away from replacing my lower control arms which my tire shop had told me that I needed. This shop is an honest and quality repair shop. They explain every repair and service, and you get transparency and honesty. I give my highest recommendation to Shelley's Precision Auto. Thanks guys! Jeff E. - Thousand Oaks read more

A local friend recommended Shelley's after our mechanic retired, and I was quoted over $1,000 in alignment work from another mechanic which didn't sound right. I wanted a second opinion Shelley's mechanics looked at my car and said I just needed a tire pressure adjustment which they did quickly and seamlessly! My whole family now only goes to Shelley's. They are so trustworthy, quick and friendly with anything we need done. Grateful for the personal recommendation! They said their family only goes to Shelley's too, and I know why. Big fans! Also, love supporting local. read more

they quickly did my smog check and also checked the tires. Great service. Reasonably priced.

I had an appointment scheduled this morning at this shop. I get there only to hear that they cannot do my oil change. My question is then why did u schedule it a week ago when I called?? The guy was rude to me and almost yelled at me trying to tell me how stupid I am for thinking they can do an oil change at 11:00. They are the ones who said Yes when I called and scheduled it. I left there very disappointed as I have been taking my car to this shop for many, many years, so has my daughter and x-husband! They will not after I tell them my experience this morning. When you have an appointment, you think that it will be respected, but I found out that's not true! I would've handled the situation way better if I worked in customer service! It's important to make sure your customers are happy, not left feeling abandoned. I will find a new shop to take my car too. read more

Pros: Friendly staff Cons: Extremely unrighteous uncharge on auto parts Came here for a purge valve canister replacement got ripped off of my hard earned $350 in total and that is without the diagnostic. I got charged $170 for a part that's only $60 at most auto part stores and another $170 for a barely 30 minute long repair process. Same fix wouldn't have cost more than $260 at Grand American Tires. A mark-up of %200 is insanely DIABOLOCIAL and UNJUSTIFIABLE in anywhere in this world. Therefore I don't think I'll ever come back here, They've lost me forever with their immoral and unrighteous pricing. read more

Smog and amazing - the staff has treated me well. This morning my appointment was seamless. read more

Shelley's Precision Auto Center - Love this place and all the peoples. Trust them and their advice. - Auto Repair Near Me - Thousand Oaks, California

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Especially mr.david provided with great service I have brought my car for an oil and filter change today KNR Mathi read more

So my old garage changed ownership unannounced and I gave the guy a shot. But when I grudgingly sought to make another change, thanks to Yelp, I found Shelley's!! That brake job at the other garage magically dropped over $200! And it didn't need to be done that 12 months earlier than the expensive "German expert" had called for!! Today, I overheard another customer at a salon singing the praises of Shelley's. I joined in as the chorus and it reminded me to write a review!! So glad to have an affordable, honest & trustworthy garage on speed dial. SHOUTOUT to Christy in the front office. She is a pleasure to work with!! read more

So reliable! So helpful and friendly! Great pricing. Definitely recommend to anyone and eve

Family owned and very honest. Advice to call ahead and make appointment as they are very busy. They serve this community for many years.

After being referred here by a friend I tried for two days to get through to someone on the phone (should've been my first clue) I scheduled an appointment to drop my truck on Tuesday evening so they could look at it on Wednesday. Wednesday comes and goes with no update. Thursday, I try for multiple hours to get ahold of them. Finally reach them and they don't know what's going on with the truck and need to go check with the mechanic, no big deal. No call back. Try for another hour Thursday afternoon and I'm told they think they found the problem and they're trying to get the parts and they should have it fixed Friday afternoon. No call Friday, shop closes for the weekend. I call Monday to explain to them that my truck is full of tools and it's how I make my money as a General Contractor and that I need to get it back ASAP. They tell me the technician was out sick on Friday and is still out but they'll try to get someone else to do it. I call Tuesday and am told if I need it right away I should come pick it up because they don't have anyone to fix it. So after a week I pick up my truck, problem unresolved, dirty and covered in bird shit. If you roll the dice and take your vehicle here I hope you don't mind having to chase them down for an update and have better luck than I did. read more

I love Shelley's! I wandered by to see if they could do a smog test and they did it FAST and I PASSED! Everyone seemed pleasant. A few months later I returned because I had tried to replace my right daylight bulb by myself and failed miserably. Not only did I fail at detaching the old bulb, but I dropped the cover and couldn't find it. They took care of me. This time I called the day before to set up an appointment and they fixed my work with their expertise! I am grateful they are here nearby and I can count on them. read more

Honest mechanics, fair prices and lovely people. The coolant indicator on my vehicle went off and I noticed the tank was low. Wanted to make sure there wasn't a leak or worse, so I took in to Shelley's to make sure. After pressuring the hose overnight to check for leaks, they found nothing wrong with it and said the low fluid level was just due to evaporation over time. Gotta love it when you take your car to a mechanic and they tell you nothing is wrong. You can trust Shelly's Precision Auto! On another note, I think it's kinda sad that someone gave them a one-star review for choosing not to work on their modified vehicle due to safety concerns. Bless this company for taking care of the safety of their staff, even more reason they have my support. Shelley's, I'd wear that one-star review like a badge of honor ;-) read more

Great shop! My daughter got stranded in Thousand Oaks when her car suddenly died. I told her to tow it to Shelley's based on the Yelp reviews and sure enough David was able to give her a quick diagnosis even though they were already booked with 27 appointments on a Monday. Excellent, friendly customer service. Highly recommend! read more

Getting my SMOG checked certificate and annual maintenance inspection, always on time, amazing people, best service, trust and honest prices. read more

Shelley's Precision Auto Center - SMOG check program - Auto Repair Near Me - Thousand Oaks, California

A family member of mine has been faithfully coming here for years. She scheduled an appointment today one week in advance for an 11AM oil change and when she showed up, she was treated very rudely by the man working (12/19/2024, 11AM). He refused to do the scheduled oil change and made her feel stupid for even having scheduled the appointment at that time (because the shop is "too busy" to do an oil change at that time). Call to mind- Shelley's agreed to do the work then when they scheduled her appointment, so, this was no fault of her own. The demeanor of the man working was not kind, regretful, or helpful to any degree. He was rude and sarcastic, and made our family member feel bad, which is so unfortunate. We'd love for Shelley's to reach out and try to make this right. Otherwise, no one in our family will be going here again out of loyalty for someone we love that was treated so poorly for no apparent reason. Thanks read more

I recently towed my 2012 Tacoma to Shelley's. I knew the fuel pump was out as I've had this happen before due to my modifications. At the end of the day I get a call from the shop letting me know that their "mechanic" didn't want to touch it due to the truck being modified. This is not a race truck, it has true cold air intake, and exhaust system and a box tune. The box tune was not even plugged in, I had disconnected that myself in the process of elimination. These are bolt on parts that consumers like myself can install. I went to Shelley's the follow day to meet my tow truck driver (2nd tow) and we towed it across the street to Rick's Japanese Repair, they called me a few hours later and verified it was the fuel pump that had failed. Why the "mechanic " at Shelley's was not capable of testing the fuel flow is beyond me. Do yourself a favor, don't waste your AAA tows or your time going to Shelley's. read more

Shellelys is a trustworthy family owened company. They are reasonable and fair in pricing and are willing to help out for even small work I trust them and have been going to them for years. :) read more

My wife has liked getting work done here, since they are a lot closer than my normal place Robertson, thought I'd give them a try. Two times I attempted to call to schedule an appointment. First time I was put on hold for 5 mins, had to bounce to join a work call. Next day tried calling again, put on hold for over 10 mins and was curious how long this might take. Lady came back stating she forgot she put me on hold. I said "not appreciated" and hung up. Called Robertson Automotive and within 15 seconds had an appointment and off the phone. Shelley get your crap together. You've lost a repeat client and potential new client. read more

Reliable service and honest mechanics! I went to Shelly's twice recently for AC problem in my car and an oil change. Overall, I found the service to be fast, reliable and with transparent pricing. For my AC issue, it would not turn on properly in my car during the brutal summer and I needed to get it fixed ASAP. I called Shelly's and the manager was able to fit me in the next morning. They replaced the relay and the entire cost was around $200. The entire procedure took about 2-3 hours and the team kept me updated with the cost of the overall project. I am very relieved to find an honest and reliable car mechanic so close by. I also found the manager and crew very accommodating to help out with any urgent request. Highly recommend! read more

Christy is awesome. The end. Just kidding, but she really is excellent. I used to have a mechanic in North Hollywood that I loved before we moved away. Living on the other end of the Valley now and working in T.O., going there just isn't feasible, so I've just been sticking with the dealership since we moved. I needed an oil change and tire rotation and was tired of paying dealership prices, but I didn't want to go the quick lube route either. I called up Shelley's and heard the sweetest voice on the other end of the line. That would be Christy. Perhaps my favorite part of the call was after she had to put me on hold for a minute, she returned in her cheery tone with something like, "ok sweet cheeks, let's do this!" It immediately brought a smile to my face! Oil changes and tire rotations don't usually do that. I made my appointment and, while they don't have a shuttle service, I was able to wait in the front office and work on my laptop until my car was ready without issue. The crew returned my car and I was on my way without spending ridiculous amounts of money. Easy peasy lemon squeezy. I'll be back the next time I need maintenance. read more