Cancel

    Open app

    Search

    Simi Valley Ford

    2.6 (583 reviews)
    Closed 8:00 am - 8:00 pm

    Simi Valley Ford Photos

    You might also consider

    Recommended Reviews - Simi Valley Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bronco Black
    David D.

    What a great experience I had here yesterday test driving Broncos! My friend Jerry Reynolds who used to own many Ford dealerships and was President of the National Ford Dealers Council told me that in the Los Angeles area, this was the best dealership to do business with, that they will treat you right, give you the best deal and not sell you things you don't need. I drove from Santa Monica to come here and it was definitely worth the trip! While I was not ready to buy a car on this visit--this is the only Ford dealer I would go to when I am ready for Bronco. I had to opportunity to chat with General Manager Henry Ford when I was here--such an incredibly knowledgeable and pleasant person. I shot a few highly technical questions at him and he handled them easily and with more information than you would expect someone to have without research. So if you always wanted to meet a "Ford" come here and ask for Henry. The sales consultant Lisa, while newer to the car sale industry was a pleasant as they come in the car business. I hope she has a great career here. Finally, I was always wondering why the Bronco is so expensive but so popular in my area? I found out yesterday: It is an incredible vehicle to drive--as fun as it comes with excellent handling on highway at speed and over poor condition roads. The power of the V6 was remarkable! But even the 4 Turbo was fine and nimble just with more whine. You don't want to stop driving the Bronco. So if you are are in the market for a new vehicle--make sure to try Bronco. (And don't get confused between the Bronco and Bronco Sport--they are very very different: Bronco is a powerful truck make in the USA Michigan, Bronco Sport is a fluffy SUV made in Mexico that comes with a slow 3 cylinder engine at it's base.)

    BSchoon55 ..

    I came to Price Ford of Simi Valley in the hopes of getting some warranty work on my 2023 Big Bend Bronco. I am the second owner of it and the hard top was starting to crack and come apart. It's a well known QC issue item from an outside vendor. Upon my arrival; Steve introduced himself to me. He walked the vehicle with me; listened to my concerns with the hard top. They elected to make a report and they sent it in for possible warranty work. Steve was amazing through this entire process. To this day; he is the ONLY service advisor I have come in contact with at ANY dealership that followed up 100% of the time and he always called and gave me updates when he said he would. Steve was so kind, compassionate, and a pleasure to work with. I will never forget this experience and I was really just humbled by the entire process. Before leaving; we walked the entire vehicle to make sure everything was up to par and the team did a great job with my claim on this vehicle! Thank you Steve for being an amazing service advisor and just a great person in general. Everyone I came in contact with at this dealership was just so nice and it was really just a nice change of pace. Grateful to have met Steve and everyone who I came in contact with at this dealership!

    Dealership prices should be illegal you will get better work and honesty from a local mechanic vs dealership.
    Chaliewhalie77 ..

    I am writing to formally complain about the poor service, overcharging, and mishandling of my vehicle during recent repairs at Price Ford of Simi Valley. I brought my 2005 Ford F-450 truck to your dealership for maintenance due to intermittent power loss issues, and the experience has been frustrating, costly, and unprofessional. Below is a detailed account of the events, which have led me to feel taken advantage of and disrespected as a customer. I am seeking a full refund of the amounts paid, compensation for my time and inconvenience, and an assurance that this matter will be investigated internally to prevent similar issues for other customers. I delivered my truck to your service department. The vehicle was operational but experiencing occasional power loss. After your diagnostic check, I was informed that the Fuel Injection Control Module (FICM) and injectors needed replacement. I expressed doubt that this was the root cause, suspecting a less extensive issue, but proceeded based on your recommendation as I needed the truck back in working condition. You quoted approximately $4,500 for the full repair, but I opted to start with just the FICM repair at $1,200 to manage costs. This repair was completed, but upon retrieval, the truck's symptoms remained unchanged--it did not resolve the power loss problem. Additionally, when I picked up the truck after this first repair, I discovered that my T-Mobile vehicle tracker was missing. After inquiring, a service employee and I searched the parking lot, where I found the device scratched and lying on the ground. This was unacceptable handling of my personal property, but I chose not to escalate it at the time in hopes of resolving the main issue. After saving additional funds, I returned the truck on for the injector repair. At this point, I was informed that the cost for the injectors had increased beyond the original quote, which was disappointing given my efforts to budget. I requested a discount and was offered approximately $500 off. However, shortly after agreeing, I received a call stating that additional parts--such as gaskets and other minor components--were required, further increasing the bill. These items should have been anticipated and included in the initial estimate, especially since the repair involved opening valve covers and similar work where reusing old parts would be impractical. The fluctuating prices felt like an attempt to maximize charges, with the estimate changing multiple times in a short period. Despite the escalating costs, I agreed to proceed to get my truck operational. The final amount I paid was just under $7,000 for the combined repairs, an exorbitant sum that could have purchased a replacement vehicle. Upon arriving to pick up the truck after the injector repair, the quoted price had increased yet again beyond what was last discussed. After paying, I waited over an hour only to be informed that my vehicle keys had been misplaced, and new keys would need to be made. This delay meant I could not take possession of my truck as expected. Shocked by this additional incompetence, I requested a refund, but received conflicting responses: initially, I was told a refund could not be processed without my card or physical presence, only for the answer to change moments later. The pattern of lost items (first the tracker, then the keys) raises serious concerns about how my vehicle and engine were handled during the repairs. If personal belongings were treated so carelessly, it calls into question the quality of the mechanical work performed. The entire experience resembled a high-pressure sales tactic rather than reliable service, with inconsistent pricing, poor communication, and substandard customer care. I feel exploited, especially as the initial FICM repair proved ineffective, and the overall process has left me without a functional resolution proportional to the cost. I request the following resolutions: 1. A full refund of the $7,000 paid for these repairs. 2. Reimbursement for any additional expenses incurred.

    Customer Experience

    See all

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David D.
    747
    1691
    5486

    7 months ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    3 months ago

    Business owner information

    Photo of Larry H.

    Larry H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat J.
    21
    77
    68

    4 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    24 days ago

    Sales people were great, people in the office are a different story 00000000000000000000000000

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    3 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Mark was so professional and attentive. Kevin was quick with my service! Would come back!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Joe T.
    27
    68
    27

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 7
    Thanks 1
    Love this 0
    Oh no 2

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Dilver L.
    106
    27
    26

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel N.
    25
    29
    22

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 3

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 10
    Thanks 4
    Love this 1
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 3

    6 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Avo S.
    2
    17
    6

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Always taking care of my truck and with great time. They don't bet around the bush and helpful. I recommend Mark and Carmen

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don D.
    6
    12
    0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Carson H.
    367
    16
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Mo E.
    22
    25
    2

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gene J.
    24
    20
    5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 15

    Ask the Community - Simi Valley Ford

    Review Highlights - Simi Valley Ford

    I operate a tow truck, and Mark has consistently demonstrated professionalism and understanding.

    Mentioned in 40 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 3,224 times last month within 15 miles of this business.

    Verify this business

    Simi Valley Toyota

    Simi Valley Toyota

    4.1
    (599 reviews)

    Dear Simi Valley Toyota Team,…read more I am writing to express my appreciation for the excellent service I received after my car overheated during the early summer heat wave. I arrived at your dealership feeling quite stressed, but your team immediately put me at ease. The greeter welcomed me warmly and efficiently directed me inside while the service team handled the vehicle. Shortly after, a representative took the details of my situation and kindly arranged a shuttle to take me back home while the vehicle was being inspected. I was very impressed by how quickly I received the follow-up call detailing the diagnosis. While the news regarding the radiator, hoses, and necessary repairs was unexpected and expensive, I truly appreciate the prompt communication and professionalism of your staff throughout the process. Thank you for your supportive and efficient service. Best regards, Kerry Albertine Shant Bebejian is extraordinary in service of my needs.

    Toyota of Simi Valley made buying my new car an absolute pleasure. I have never had a positive…read moreexperience with any auto dealership until now. Joe B. "JB" and Jaz helped me every step of the way and both were fantastic! JB kept me in the loop on when my car would arrive and Jaz made the purchase experience remarkable. Never once did I feel like I was being pressured and every question I had was answered to my complete satisfaction. Everyone I interacted with was friendly, knowledgeable, and truly focused on helping me through the process. The whole process was easy and comfortable, and I appreciated how honest and straightforward the team was. I left feeling great about my purchase and even better about the people who helped me. Simi Valley is highly recommended and all my car's future service will now come from Simi Valley Toyota!

    Simi Valley Chrysler Dodge Jeep RAM

    Simi Valley Chrysler Dodge Jeep RAM

    3.6
    (626 reviews)

    Spouse just picked up her new 2026 Ram Limited…read more We were treated very well by the entire staff. They had a lot of Ram 1500s to choose from - all priced to move. Ask for Gio and Farid were the best. They took the time to show us all the options.and features of the 1500. Shaddy and Jason worked very hard to make this deal work and get us in to the car my wife was happy with. Mark in the finance department helped us get the lowest bank rate available and made sure we understood everything we were purchasing.

    Do yourself a favor and stay far away from Simi Valley Chrysler Dodge Jeep Ram. I scheduled an…read moreappointment with the automotive repair prior to bringing in my truck a month before bringing in my truck and asked if they were busy and if any of the (3) recalls needed any parts to be ordered which the gal at the service center said yes one of the parts will be needed to be ordered which will be about 2/3 weeks . I said okay let's go ahead a month out so that they the part (s) will be in . Well they never ordered the part (s)! And I had to call them repeatedly & even asked that the service manager call me which never happened!!! And I was being told the truck would be ready end of the following day !!! Which dragged to 11 days !! I never was told when it would be done and never offered a rental truck!!! Also they are scammers and tried to tell me I owed them $239.00 !!! I confronted them and they brushed it off !!! And said that it was a mistake!!! They kept my car for almost two weeks and couldn't be bothered to communicate like professionals. No updates. No courtesy calls. Nothing. I had to chase them down repeatedly just to get the most basic information about my own vehicle. That's not service -- that's incompetence. When I finally got my car back, it was disgusting. Covered in dust and dirt like it had been sitting outside collecting grime the entire time. After holding someone's vehicle for that long, returning it filthy is beyond disrespectful. It shows exactly how little they value their customers. And then the cherry on top -- I start the car and the radio is BLASTING at full volume. It nearly blew out my eardrums. There is absolutely no reason for employees to be cranking up my personal settings like that. It's careless, unprofessional, and completely unnecessary. Two weeks of silence. Zero accountability. Filthy return condition. Careless handling of my vehicle. This place operates with a shocking lack of professionalism. I would never trust them with my car again, and I would strongly warn others not to make the same mistake.

    Simi Valley Chevrolet

    Simi Valley Chevrolet

    3.2
    (481 reviews)

    Fantastic experience. We buy cars pretty regularly for our business and it seems dealers with good…read morecustomer service are far and few between these days. I have been lucky enough to work with Gary from Simi Valley Chevy who has been fantastic on our past few purchases. As a business owner, all I am looking for when buying new cars is somebody that can understand my needs and value an ongoing relationship. The team at Simi Valley Chevy has been transparent, welcoming, and offered great pricing on the 3 cars we have got from them. 10/10 experience. Would happily recommend them to anybody in the future and thrilled to continue buying cars from them.

    Last Friday my wife and I made our way to Simi Valley Chevrolet. And beginning to end. Our…read moreexperience there was truly amazing and satisfying. Upon our arrival we were greeted with a warm welcome from our salesman Jose Ayala. Who made our time there completely efficient and effortless. He helped us find exactly what we were looking for. And on Saturday the next day. We drove away with the perfect 2026 Z71 Traverse for our family. And it was all thanks to Jose and the managerial team. Huge thank you to managers, Anthony Christmas, John Butterworth and bun brother Ryan Powell and the entire Simi Valley Chevy team for their outstanding work and effort. My wife and I are forever grateful and thankful. And we will highly recommend Martin Automotive Group, especially Simi Valley Chevrolet to anyone and everyone. Thanks again God bless

    Alexander GMC

    Alexander GMC

    3.9
    (438 reviews)

    Andrea was amazing to work with! She truly jumped through hoops to make sure my husband got the…read moreexact Yukon Denali Ultimate he wanted. She was genuine, responsive, and made the whole experience so easy.

    If I could give this dealership zero stars, I would!!!!…read more If you are considering buying a car from Alexander GMC of Simi Valley, save yourself the absolute nightmare and look elsewhere! We purchased a used vehicle from them, and within five days, it suffered a severe engine misfire while driving on the freeway, scary! Upon closer inspection, we discovered a major, pre-existing safety defect: A heavily chewed-through main wiring harnesses hidden underneath the engine cover. After a more thorough inspection, we found several areas under the engine cover that had also been chewed. It was completely obvious that rodent damage was present long before the car ever stepped foot on our property. The amount of dirt and dust was pretty concerning as well. (yes its a 20 year old car but what we found under the engine cover was very concerning) We immediately called and spoke with Juan Martinez and told him what we had found. He then tried to gaslight us telling us the damage was not there when they sold us the vehicle and asked where we were parking it. Insinuating that it was our fault and that the vehicle had been inspected and that wiring damage was not there. That they would have never sold us a car in this condition and it passed their used car re sale inspection. (impossible) He then began to call us "liars" and did not want to hear anything we had to say, over talking our every sentence. He told us we would need to have the vehicle towed to them so they could "inspect" it. The dealership did offer us a free generous 1 month 1,000K mile warranty (used car warranty) so we immediately pushed back. We explained the vehicle was not drivable and they would need to pick it up by tow. Juan refused and said that if we didn't tow the vehicle to them, (at 100% our cost) they would consider we were keeping the car. We live 80 miles from said dealership and advised we were not keeping it and they would need to make this right. We were not getting anywhere with Juan so we decided to send a formal demand letter via email along with undeniable photographic evidence, which BTW we never received a written response. It was addressed to owner Katie Alexander along with the Juan and Victor. The email must have gotten someone's attention because we received a phone call from Juan just 5 minutes after sending it. Victor had a big change of attitude (was actually nice this call) and agreed to take the car back and unwind us from the deal. Great!! You would think it ended there but it didn't. After agreeing to take the vehicle back the gaslighting started up again and we were called "liars" several more times. They got increasingly rude, kept calling us liars by claiming that a shredded wiring harness was somehow "normal wear and tear because the car is 20 years old" and that it all magically happened in the five days we owned it. We stayed professional and very calm because at this point, we just wanted out of this deal ASAP. I'd also like to add that they did not tow the vehicle back to the dealership, instead they had two young employees pick up the car to drive it back 80 miles to the dealership after we repeatedly told them it was unsafe to drive. We even showed the employees what was under the hood explaining the vehicle was extremely unsafe to drive, but the poor kid left in it. Now they have put their employee in the unsafe vehicle, shameful. They refused to admit responsibility for the junk they sold us. Lied from the start, completely unprofessional characters. Everything about this situation is unbelievable. But photos never lie!!! (see below) Dealerships like this rely on intimidation and deflection, hoping customers will just roll over. We are handling this through official channels with the California DMV Investigations Division and the Bureau of Automotive Repair, but future buyers deserve to know how they treat people the second a problem arises. DO NOT BUY FROM THE ALEXANDER group!!!! Do yourself a favor and take your business to a dealership with actual integrity. They are out there. This was the WORST car buying experience I have ever gone thru and that says a lot. Stay far away from Alexander GMC of Simi Valley. PICTURES NEVER LIE!!!!

    First Kia

    First Kia

    3.8
    (711 reviews)

    This is hands down the best Kia dealership I've been to. I've purchased and serviced cars at both…read morethe Ventura and Glendale locations, and neither comes close to the exceptional service at First Kia. Every interaction I've had with them has been wonderful, starting from the moment I called to schedule my service appointment. I had my service and recall completed here today, and the experience was outstanding. I recently moved to Simi, just a few blocks from the dealership, so this was my first time visiting this location. Brian Fox was my service advisor, and he was fantastic. He was incredibly kind, helpful, and communicative throughout the entire process. He kept me updated on my vehicle and clearly explained everything that needed to be done. One of my coworkers also brings her car here and always speaks highly of Brian, and now I completely understand why. This was probably the best experience I've ever had at a Kia dealership. They definitely have a lifelong customer in me now, and when I'm ready to purchase a new vehicle, I will absolutely be buying it here. Thank you, Brian and the entire First Kia team, for all your help today!

    Horrifically run KIA dealership by simply an incompetent GM who calls himself, Johnny KIA. Not sure…read moreif he's trying to be comical or if that's really and coincidentally his name! It's sad as it kind of ruins good car buying experience on a good car. I called his dealership about an issue with our new KIA and this upfront person called Brian or Brandon keeps telling me that "well, you didn't buy the car from us"!!!! Really?? And I keep trying to tell him that the car is under manufacturer's warranty, and he keeps repeating the same idiotic response that he'd been thought like a broken record. I made several attempts to reach this supposed GM character to no avail, and will certainly file a complaint against him with KIA MOTOR USA.

    California Cars

    California Cars

    4.3
    (29 reviews)

    Since I was a teenager my dream car has always been a black on black 1967 Pontiac GTO with a 4…read morespeed 400. I finally found what I was looking for at California cars in Simi Valley California. I texted Rich at about midnight and told him that was my dream car. He responded almost immediately. He was patient and informative. After a few days of me calling and texting constantly with a million questions, I pulled the trigger and bought the car. Rich was just as excited for me to get the car as I was to get it. It was honestly the best car buying experience of my life. I received the car a short time after and I couldn't be happier. Thank you Rich for turning my dream car into reality. You truly are an ambassador to all car lovers.

    This is a great place to find your classic car. I went there looking for a Dodge Dart I saw online,…read morewithout knowing the variety of options Rich had in his store. Long story short, I ended up with a '68 Chevelle that I've had for four months now. Rich is a great contributor to the classic car world, selling reliable cars ready to drive home at very competitive prices. After we agreed on a price, he went above and beyond, replacing the whole carpet free of charge to make a better first impression for my wife. A shoutout to his team that has been working with Rich for many years, offering knowledgeable and quick service. The car has been running great ever since, and I always consult his opinion on upgrades, keeping the post-sale experience great too.

    Simi Valley Ford - car_dealers - Updated August 2026

    Loading...
    Loading...
    Loading...