Mark and Felix helped me solve some issues and took care of it right way and went above and beyond to solve my issue

These people here are amazing. I bought my daughter a truck in 2021. She didn't love the gas mileage so I took the truck over and bought her a car that got better gas mileage. I took the truck over and I'm glad I did. Really love this Tacoma. It's almost time to trade it in and they are bending over backwards to help me and when it comes to buying cars, I'm hard to please. Really impressed with them. Katie in Service is 5 diamonds. She is the best. Matt B in Sales, the best Matt the owners son, the best Raffi in Sales, the best Michael in Sales, the best Just a kick butt team there! Even met Joe the owner, a couple years ago. read more

Simi Valley Toyota - My Tacoma - Car Dealers Near Me - Simi Valley, California

I've been here a few times for sales and have generally had pretty fair experiences. Have gotten some great offers on cars in the past that didn't work out but finally got into a Supra at a decent deal. Not a fan of their mandatory add ons but you can typically negotiate the price down to cover that cost. I'd give sales a 3.5-4 star but this is about their service center. Took my Sienna in for its 5K toyota care service. Was informed that there was no oil change, which I figured so that wasn't a big deal. I paid out of pocket, about $130 which is kind of wild since it was $80 in labor for a 30min job. I'm still not even mad at that though since it is a dealer after all. Whats really annoying is that they scratched my cars side skirt during the service. I sent a message to them about it after I had picked my car up and went home...no response. Unfortunately I can't exactly hold them to it since I went home but I know that the scratch wasn't there prior to me bringing the car in. I walk my cars every day in the morning when I bring my kids to school and I would have seen it. No way it could have happened in the 3 miles back home. As a dealership this place is easy enough to work with, but for service, I'll drive over to someone that'll take better care of my car. read more

Simi Valley Toyota - Too big to be rock damage, too small to be a stick or something. It's in the form of a slit - like something like a jack hit it. - Car Dealers Near Me - Simi Valley, California

Never have I ever encountered a more rude service advisor. I asked him to take care of an issue for which I received a letter for from Toyota corporate. He basically told me I was lying and if I couldnt produce the letter he wouldn't fix the issue. Why would I keep a letter when I assumed that the dealership would be aware of this known issue?! Also, I've never left with tire pressure not being checked/fixed. Lazy. I asked if he could call Toyota corporate and figure it out. He said NOPE. He wont do that. So I spent 40 minutes with a lovely woman at corporate who verified everything. Furthermore, the issue is something missing from my car that is STOCK thats missing. They sold me the car with missing badging. So even without this letter ... hello! Its pretty clear the dealership sold me an incomplete car. But no, rather than fix the issue Juan all but called me a liar and wasted an extra 40 minutes of my time. And of course the manager is busy and nowhere to be found... how convenient. read more

Simi Valley Toyota - How lazy - couldn't even adjust/fix tire pressure during service? - Car Dealers Near Me - Simi Valley, California

In retrospect I didn't give this place a fair review. When Thousand Oaks Toyota made up some bogus reason why they couldn't service my vehicle under warranty Simi Valley Toyota stepped up and did. When dealing with other dealerships, I keep looking back to my experience with Simi Valley thinking, "Simi Toyota was way better." I would buy here again and I can't have a 2 star review on here since I send everyone I know here, telling them to avoid Thousand Oaks Toyota at all costs. The only thing I can say is there was 1 salesman here I didn't like, but that was just 1 of many I dealt with. Service here ended up finally fixing my brake problem under warranty and the car has been running great since. That's this critic's review. read more

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This review is for the Service Dept Only: Raul Lopez is my go-to service advisor! Raul is always super friendly and professional. He provides clear and detailed answers on all my service related questions or when technicians make recommendations. He makes sure our car is always returned in a timely manner and clean condition. Very easy and smooth process working with Raul @ Simi Valley Toyota! read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

I've already bought 2 cars from Simi Toyota. Naaman helped me through every step both times. He was genuine, kind, and fair. They also have an amazing coffee machine lol. Overall great place to buy a Toyota as they'll beat any offer. read more

I came in looking for a rare Camry configuration (only 2 in California). Im thankful to the SVT team for locating and securing a vehicle in Fresno. Mario V. made the sales negotiation very pleasurable, and did a great job setting up the deal, getting and delivering the car. Matt in finance made it a fun experience and kept it light, and as with Mario, we landed on a fair deal for all. I'll be back in a few years to pick up a 4runner. read more

I've purchased about 4 cars in this Simi Valley Toyota franchise over the span of 25 years for myself and family. So, I practically know much of the people who work here except the new salespeople who come and goes, every several months. In essence I keep coming to this dealership for service, parts and checkups for whatever I need. I also often browse around the sales platform to compare the prices and the ongoing new stuff they come up every year while my car is being serviced. The dealership is clean, neat, tidy and their bathrooms are super inviting. They also offer tea, coffee or other snacks while you wait for your car to be serviced. But I'd like to give my 5 stars to their parts department, they're ways polite, kind and willing to help you out whenever you need anything whether on the phone in person. I ended up donating my older Camry to charity to help our community center and had some of the air filters that I no longer need. I called Julio of the parts center and asked in I can still return some of the parts I bought for my cars. He willingly said to drop by and when I got there, these gentlemen made it easy for the exchange, who does that? Wow! So, if you're in the market for a car or just wanted service, come to Simi Valley Toyota and meet the wonderful people of this dealership. All Toyota dealerships are not built the same and when you come to Simi Valley, am sure you'll b treated like a King, just like how I've be treated for many years! read more

Dana and Manny were great. They made my trade in on my current lease to a new one a seamless process. Lisa in finance was a doll. This is my 4th Toyota vehicle, they will be seeing me again! read more

Excellent car buying experience from start to finish. Jazel (Jazz) was incredibly helpful, honest, and professional, and made the entire process smooth and stress-free. Highly recommend working with him! Thank you for your service sir read more

Amazing experience! Hassle free pricing. Ask for Carlos!! He's A1 top tier customer service.

Very pleased with the service! Salesman Jaz was very professional and courteous. He made buying a new car hassle free and was very knowledgeable in the car buying aspects! The rest of the staff was very helpful and answered any questions I had about the process. Would definitely recommend! read more

I leased a 2026 Prius plug-in two weeks ago. At first I wasn't sure what car model I was going to get. Miles and Austin were so informative and patient with all my questions (and uncertainty). Lisa in Finance was an absolute pleasure to work with. They all made my leasing experience enjoyable. read more

I just purchased my 2nd vehicle from Simi Valley Toyota and had another excellent experience thanks to Jared in sales and Mario Lalane in finance. Jared was friendly, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all my questions, made sure I understood my options, and never made me feel pressured. His professionalism and patience made the car-buying experience smooth and enjoyable. Mario Lalane in finance was equally impressive. He explained everything clearly, made the paperwork process quick and straightforward, and ensured I was comfortable with every step before moving forward. His transparency and efficiency made what is usually the most stressful part of buying a car feel easy. Together, Jared and Mario provided outstanding customer service and made the entire experience seamless. I truly appreciate their honesty, professionalism, and dedication to helping customers. I would highly recommend asking for Jared and Mario Lalane if you're visiting Simi Valley Toyota! read more

They got me what I wanted at the price I wanted and did it with incredible courtesy and professionalism. As a privately owned dealership they made me feel like a valued neighbor. FYI, this is the second car I've purchased from them and I'll be back again when the time comes. read more

I've never enjoyed the car buying process at a dealer, but my experience at Simi Valley Toyota was a good one! I didn't feel pressured, and everyone was helpful. I'd like to express a special recognition for Dawn. After my purchase, when I had an issue to resolve, she went above and beyond to help me. She resolved in one day something that was taking weeks. Dawn is a star employee and Toyota is fortunate to have her!! read more

I appreciate your sales staff's work ethics; Rafael Ramirez & Austin Lootman were very helpful in their salesman services & your Sales Floor Manager, Mario Lalane was the upmost helpful in getting me a better percentage rate with Toyota, than I received from my Credit Union. They made everything as easy & fast as it can get. I appreciate these youngsters assisting me with the upmost respect & professionalism. I believe these young men are going to be an asset to your business. Keep up the good work fellas & thanks again for your professionalism & getting me the best bang for my buck. See you on my next purchase. read more

What an experience buying a car!!!! Well recommend,KEVIN Arias My man thank you so much for your help 100 % recomendado me gustó que hablan español y ingles Simi Valley Toyota will not let you down peeps... read more

I purchased a new car in August and apparently one of my rims was damaged twice. I have never curb rashed it and my tires are mushroomed out over the rim. I thought the service department would be great. 1st they refer me to a shitty tint guy from West Coast Tint who never called me back. 2nd my rear passenger rim has had damage twice and they blamed me for curb rash. I never curb rashes it. 3rd they said that Americas tire doesn't know what they are doing and Toyota is the best. Hello America's tire deals with rims and tires all the time. I was told it was not curb rash by 3 different places. Lastly the service advisor - Manish Sharma was a complete jerk. He kept blaming me for curb rash when it was the same rim twice in less than a month. I stated I did not do it in front of my son. He had the fricken nerve to tell me " I need to learn to be a better driver". Who the F is he? I have had no tickets or accidents and my cars have been ALL pristine and low miles. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

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Add Simi Toyota they were able to fix my hatch issue very quickly and even helped me with replacing a vent for free. They are very professional and an overall good experience. read more

Daughter buying her 1st car. She spent 2 days looking and test driving. Was referred to Jared over at Simi Toyota and Wow!! Felt like a breath of fresh air in there. Jared assessed my daughter's situation, layed out about 5 options for her and built a situation to meet her needs. She as well learned about obligations on her own. To get real about your choices. This is what she needed. Very well received by her by her Mom. And I'm adding Lisa in Finance.....very professional and super clear and informative while my kid signed her papers. Best signing experience I have witnessed. Super cool to watch her reach this milestone. read more

Simi Valley Toyota - 2013 Honda Civic 40k miles. Clean and well preserved Nice find! - Car Dealers Near Me - Simi Valley, California

The entire experience Naaman was kind, patient. My sons first buying experience Five stars!!! read more

I thought the salesman was incredibly friendly and honest. I recommend this dealership.

Amazing service highly recommend Matt is amazing in finance naaman and Shane in sells are the best and made sure I was happy read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

Mama mia! Mario V was such an amazing experience down at simi valley Toyota! couldn't have gotten such a great deal without him! Only great things for this guy. Thanks Mario! read more

First, I want to share that I spent over 20 years in the retail automobile business, holding various management positions within the sales department. Recently, I drove 62 miles to Simi Valley to look at a car at Simi Valley Chevrolet, but the experience was awful. Since we had already made such a long trip, we decided to stop by the Toyota dealership before heading home. On the lot, we found a nice car and were greeted by a salesperson who was so polite that I felt like I had stepped into an alternate universe. The entire team I worked with was amazing; they treated us better than I've ever been treated at any dealership. This was my daughter's first car, and the experience was truly exceptional for her. This dealership is a rare gem in the industry. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

Just traded in two vehicles and purchased two vehicles from Simi Valley Toyota. We had done some shopping around prior to this and Simi Valley Toyota was by far the best experience we had. The sales team seemed genuine and honest, financial services was patient and more than willing to walk through all of the documents and questions we had, and the used vehicle team was fair and willing to negotiate so that we could meet our realistic expectations. As a business, no dealership is going to lose money on a deal but we definitely felt that they weren't predatory or looking to take advantage of us. Dana, Michael, and Steven were wonderful to work with and I look forward to purchasing our next vehicles from them a ways down the road. read more

To Mario Valladares for the help In buying my new 2025 Toyota Rav4 and thank you for the good service, Thank you Simi Valley Toyota for the good service read more

BEWARE: I recently went to get my car serviced at this Toyota Dealership and got absolutely reamed on the price. I originally just wanted an oil change and an air filter change. I was told at 50k miles I needed half a dozen other items done to my car for a total of $1,900. I told them that was out of my budget right now and I just needed the absolute necessities. They lowered it to $1,400 and told me that at 50K miles these would be the necessary services I needed done. Being unfamiliar with cars I agreed thinking this was necessary for my car to continue to operate safely. Upon receiving the bill I realized 80% of what was done was useless, unneeded, and borderline criminally overpriced. I was essentially charged $1,400 to just add random fluids to my car. Then I get a call half way through the service saying my breaks need to be replaced and are 2cm thick which would have cost me another $1,600. Because they overcharged me so badly on useless fluids I now can't afford new breaks for my car which are actually needed. They would have made the same amount of money if they offered me what I actually needed versus upselling me on useless fluids for $1,400. The staff were friendly and I understand they are sales guys trying to make money, but they really screwed me over on the cost and I don't think I'll ever come back to this dealership. Below are just a few of the price gouging services they charged me: - $162 for an oil change - $213 for transmission fluid - $168 for brake Fluid - $278 for cooling fluid - $72 to change an air filter - $160 on AC Refresher BTW I never requested any of these asides from the oil change and air filter yet my receipt says I requested all of these services which is a blatant lie. Shame on these thieves. read more

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Don't fault me for still coming back here as if I didn't learn my lesson from previous experience. But since I'm still getting free oil changes from here, I might as well use them. Went in for an oil change yesterday and like I said before, technicians are incompetent. They still are. I went back home to check the oil in my car and it's still the old, dark oil. No wonder it was the fastest service I've ever had. It's because they never did what I mainly came in to do. So learn from me. Don't waste your time and energy on this place. Word of advice for the service techs. If you do a video of the car, do a video of actually doing the service. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

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I've had a great experience with First Toyota of Simi Valley! They've helped me with all of my car maintenance and have made the process easy every time. I've also purchased three cars from them, and each experience has been smooth and positive. The staff is friendly, professional, and they truly work hard to get you exactly what you want. I highly recommend them if you're looking for great service and a dealership that really cares about their customers. read more

Had a great experience with Felix ! Thank you to the whole team that helped out ! They were super helpful and supportive through the whole process! Super nice team !! read more

I honestly want to rave about the experience I had at Simi Valley Toyota this past Saturday. Jared Franks, Luis O' Farrill, and Juan Sanchez were so helpful, kind, and treated me like family during my whole experience landing on a new Highlander Hybrid Limited edition. I can be picky at times and it's hard to make a decision on larger purchases but Jared was super patient with me and made me feel at ease. I love my new SUV and I cannot thank these guys enough for such a great car buying experience! This is the third vehicle purchased from this dealership and honestly every time I have the same experience. Shout out to the owner Joe McCorkle and his family for treating everyone who walks into his dealership like family. read more

Simi Valley Toyota - New beautiful 2025 Highlander Hybrid - Car Dealers Near Me - Simi Valley, California

I am so pleased with the service I received from your team. Dana, Jorge, Lisa, and Manny were all exceptional in their treatment and assistance. I am so very comfortable and happy with my purchase and even though there is a dealership closer to my home, I'll be bringing my car to Simi for all its needs. Thank you! read more

I decided to join the Toyota family and buy a Camry. I feel so domesticated letting go my BMW for a family sedan, but such is life. I don't really have patience for the whole car buying process, so I did my research prior to buying the car with the hopes it would help expedite the process. Vehicle appraisal and trade - Nicki Sawhill was my first contact . I Appreciate her up front transparency with my trade- In and quick responses to all my email inquires . We were right there with what I wanted for my car and what they were offering. KBB value was good enough for what I wanted. Sales- My sales guy was Leo Negrete. Leo was great from start to finish. Leo patiently answered all my questions and made me comfortable during the whole negotiation. I appreciate that he set up all my apps and went over all the gadgets until I was comfortable. Finance- Paul was my finance contact and made the whole paper signing easy and fast .We went over all the add ons and he thoroughly went over all the different prices and options. I loved that he broke down all the numbers and guided me through the differences between getting financed with Toyota or my Credit Union. At the end of the day after dealing with many Toyota dealerships Simi Valley is where I found the car and deal I wanted. Not too many places have the blackout shadow package I was looking for , but Simi Toyota came through and had it in stock. I am going to miss my car ( I love you Betsy) Thanks for all the memories. But I am excited to make new memories with my new Camry ( Hi Jasmine) welcome aboard. read more

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Currently filing smalls claims for $580.00 change that was never agreed to, and DID NOT FIX MY ISSUE. They had the truck for 23 days, then I took it to Ventura Toyota problem as solved within a week. Oscar is a poor service advisor, indicating his techs know what they're doing to give you a false sense of security when dropping off your truck don't buy it. Stay away from this place. read more

Simi Valley Toyota - Aftermarket oil filter on left replaced with correct OEM oil filter on right. (Causes ticking) - Car Dealers Near Me - Simi Valley, California

I leased a new Camry with them about a month ago. Price was better than anywhere else. There was an error with the lease that I didn't realize until about a day or so later. The dealership could've easily stuck it to me and told me it was my problem, but they didn't. They did the right thing and amended lease. Highly recommend. Thank you see me Valley Toyota for making it a pleasurable experience for me. read more

Back again for our 6th deal! This time we worked with Bryson as our salesperson, Mark as our sales manager and Steven as our finance manager. The three of them were truly the best to work with (Issac and Luis as well always but they were off ) they made the transaction so simple and they were the nicest people ever! This purchase was all unplanned, we went in just to look since my husband is impulsive as always, and they made us a deal on his dream truck that we truly couldn't turn down. They treat us like family everytime we come in, we will forever be coming back to them. Thank you Simi Valley Toyota! -The Vizcardos read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

Naaman was excellent. Superb customer service. Will be purchasing again. Toyota simi valley read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California