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    Simi Valley Toyota

    4.1 (561 reviews)
    Open 8:30 am - 8:00 pm
    Updated 1 week ago

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    How lazy - couldn't even adjust/fix tire pressure during service?
    J M.

    Never have I ever encountered a more rude service advisor. I asked him to take care of an issue for which I received a letter for from Toyota corporate. He basically told me I was lying and if I couldnt produce the letter he wouldn't fix the issue. Why would I keep a letter when I assumed that the dealership would be aware of this known issue?! Also, I've never left with tire pressure not being checked/fixed. Lazy. I asked if he could call Toyota corporate and figure it out. He said NOPE. He wont do that. So I spent 40 minutes with a lovely woman at corporate who verified everything. Furthermore, the issue is something missing from my car that is STOCK thats missing. They sold me the car with missing badging. So even without this letter ... hello! Its pretty clear the dealership sold me an incomplete car. But no, rather than fix the issue Juan all but called me a liar and wasted an extra 40 minutes of my time. And of course the manager is busy and nowhere to be found... how convenient.

    2022 Toyota RAV4 XLE Premium AWD, no added markup
    Lou H.

    In retrospect I didn't give this place a fair review. When Thousand Oaks Toyota made up some bogus reason why they couldn't service my vehicle under warranty Simi Valley Toyota stepped up and did. When dealing with other dealerships, I keep looking back to my experience with Simi Valley thinking, "Simi Toyota was way better." I would buy here again and I can't have a 2 star review on here since I send everyone I know here, telling them to avoid Thousand Oaks Toyota at all costs. The only thing I can say is there was 1 salesman here I didn't like, but that was just 1 of many I dealt with. Service here ended up finally fixing my brake problem under warranty and the car has been running great since. That's this critic's review.

    Travis J.

    This review is for the Service Dept Only: Raul Lopez is my go-to service advisor! Raul is always super friendly and professional. He provides clear and detailed answers on all my service related questions or when technicians make recommendations. He makes sure our car is always returned in a timely manner and clean condition. Very easy and smooth process working with Raul @ Simi Valley Toyota!

    I purchased a new car in August and apparently one of my rims was damaged twice. I have never curb rashed it and my tires are mushroomed out over the rim. I thought the service department would be great. 1st they refer me to a shitty tint guy from West Coast Tint who never called me back. 2nd my rear passenger rim has had damage twice and they blamed me for curb rash. I never curb rashes it. 3rd they said that Americas tire doesn't know what they are doing and Toyota is the best. Hello America's tire deals with rims and tires all the time. I was told it was not curb rash by 3 different places. Lastly the service advisor - Manish Sharma was a complete jerk. He kept blaming me for curb rash when it was the same rim twice in less than a month. I stated I did not do it in front of my son. He had the fricken nerve to tell me " I need to learn to be a better driver". Who the F is he? I have had no tickets or accidents and my cars have been ALL pristine and low miles.

    2013 Honda Civic 40k miles. Clean and well preserved Nice find!

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    1 month ago

    Mark and Felix helped me solve some issues and took care of it right way and went above and beyond to solve my issue

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    Matt B.

    Thank you Nico for the great review! Always nice seeing you.

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    2 months ago

    Amazing experience! Hassle free pricing. Ask for Carlos!! He's A1 top tier customer service.

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    Matt B.

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    1 month ago

    I thought the salesman was incredibly friendly and honest. I recommend this dealership.

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    Page 1 of 15

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    Review Highlights - Simi Valley Toyota

    This time we worked with Bryson as our salesperson, Mark as our sales manager and Steven as our finance manager.

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    Simi Valley Chrysler Dodge Jeep RAM - Jeep Wrangler Simi Valley

    Simi Valley Chrysler Dodge Jeep RAM

    (604 reviews)

    I had a really solid experience at Simi Valley Chrysler Dodge Jeep Ram. The process felt…read morestraightforward and respectful from the moment I walked in, which isn't always the case when buying a car. Daniel was great to work with knowledgeable, patient, and easy to talk to. He took the time to listen to what I actually needed and didn't try to push me into anything that didn't make sense. On the finance side, VJ was just as solid, explaining everything clearly and making sure there were no surprises. Overall, the atmosphere was professional and welcoming, and the entire team contributed to a smooth experience. If you're thinking about stopping by, I'd definitely recommend asking for Daniel. I'd come back here again and would suggest this dealership to anyone looking for a low-pressure, well run place to buy a vehicle.

    Do yourself a favor and stay far away from Simi Valley Chrysler Dodge Jeep Ram. I scheduled an…read moreappointment with the automotive repair prior to bringing in my truck a month before bringing in my truck and asked if they were busy and if any of the (3) recalls needed any parts to be ordered which the gal at the service center said yes one of the parts will be needed to be ordered which will be about 2/3 weeks . I said okay let's go ahead a month out so that they the part (s) will be in . Well they never ordered the part (s)! And I had to call them repeatedly & even asked that the service manager call me which never happened!!! And I was being told the truck would be ready end of the following day !!! Which dragged to 11 days !! I never was told when it would be done and never offered a rental truck!!! Also they are scammers and tried to tell me I owed them $239.00 !!! I confronted them and they brushed it off !!! And said that it was a mistake!!! They kept my car for almost two weeks and couldn't be bothered to communicate like professionals. No updates. No courtesy calls. Nothing. I had to chase them down repeatedly just to get the most basic information about my own vehicle. That's not service -- that's incompetence. When I finally got my car back, it was disgusting. Covered in dust and dirt like it had been sitting outside collecting grime the entire time. After holding someone's vehicle for that long, returning it filthy is beyond disrespectful. It shows exactly how little they value their customers. And then the cherry on top -- I start the car and the radio is BLASTING at full volume. It nearly blew out my eardrums. There is absolutely no reason for employees to be cranking up my personal settings like that. It's careless, unprofessional, and completely unnecessary. Two weeks of silence. Zero accountability. Filthy return condition. Careless handling of my vehicle. This place operates with a shocking lack of professionalism. I would never trust them with my car again, and I would strongly warn others not to make the same mistake.

    Simi Valley Ford - Bronco Black

    Simi Valley Ford

    (572 reviews)

    I came to Price Ford of Simi Valley in the hopes of getting some warranty work on my 2023 Big Bend…read moreBronco. I am the second owner of it and the hard top was starting to crack and come apart. It's a well known QC issue item from an outside vendor. Upon my arrival; Steve introduced himself to me. He walked the vehicle with me; listened to my concerns with the hard top. They elected to make a report and they sent it in for possible warranty work. Steve was amazing through this entire process. To this day; he is the ONLY service advisor I have come in contact with at ANY dealership that followed up 100% of the time and he always called and gave me updates when he said he would. Steve was so kind, compassionate, and a pleasure to work with. I will never forget this experience and I was really just humbled by the entire process. Before leaving; we walked the entire vehicle to make sure everything was up to par and the team did a great job with my claim on this vehicle! Thank you Steve for being an amazing service advisor and just a great person in general. Everyone I came in contact with at this dealership was just so nice and it was really just a nice change of pace. Grateful to have met Steve and everyone who I came in contact with at this dealership!

    The good part is that their service manager seems to be a good man and knows what he is doing. He…read moreshould receive 5 stars if not for his staff. The bad part is that alot of the other staff and not well trained or new. I don't felll the need to go into details about my last service. Its was bad. My truck was down for months do to Ford parts availability and Price Fords mistakes. Their manager truly tried to fix his staff's mistakes. I will just say thank you and stop the review.

    Alexander GMC

    Alexander GMC

    (418 reviews)

    Service dept 10 Had to have a malfuclnvtioning component…read morein my new truck replaced under warranty I've literally stood in line at in n out longer than the time I spent here from Start to finish. Dropped off at 930 am they gave me a beautiful new loaner vehicle inwas out of there by 945 Arthur called me at noon to tell me It was ready. Completely shocked at the other GMC dealer I used to go to cause I'll never go there again. It would take them three days it took this dealer three hours. Truck was all washed. Dropped off. The loaner picked up my car. Was there five minutes on my way again I think I spent 10 minutes there dropping off and picking up greatest experience I've ever had at a GM dealer. In 20 years

    Disappointed with my overall experience on my last service. I have been coming here to service my…read morevehicle ever since I purchased it. Since that time, I have been through at least 5 service advisors. Tina being the only consistent one and now she is on absence. Yesterday, I had a scheduled 11am oil change appointment. I ended up arriving early by chance and dropped it off at 10:45. I was in no hurry so I decided to go for a good walk to kill time since they were not busy and were looking at a 90 minute time frame. When I came back from my walk at 12:30 (walked a good 4 miles) my truck was still in the service lane. I waited in the lobby for half an hour and it still hadn't moved nor had I been given any update. At one o clock I finally inquired and my truck had yet to been touched at all. I was offered a Lyft home which I accepted because I did have some work to get done. My service was finally completed and ready for pick up after four. I left the dealership at 4:30pm. That's a 5 1/2 hour oil change when I was expecting no more than 90 minutes. My job requires me to have a vehicle to drive around. Unfortunately I was unable to do any of my work yesterday once my service started. Imagine if that was played out the other way around? Dealership owners wouldn't be happy I assume. Highly debating where I will be taking my truck for my next service.

    First Kia

    First Kia

    (694 reviews)

    This is hands down the best Kia dealership I've been to. I've purchased and serviced cars at both…read morethe Ventura and Glendale locations, and neither comes close to the exceptional service at First Kia. Every interaction I've had with them has been wonderful, starting from the moment I called to schedule my service appointment. I had my service and recall completed here today, and the experience was outstanding. I recently moved to Simi, just a few blocks from the dealership, so this was my first time visiting this location. Brian Fox was my service advisor, and he was fantastic. He was incredibly kind, helpful, and communicative throughout the entire process. He kept me updated on my vehicle and clearly explained everything that needed to be done. One of my coworkers also brings her car here and always speaks highly of Brian, and now I completely understand why. This was probably the best experience I've ever had at a Kia dealership. They definitely have a lifelong customer in me now, and when I'm ready to purchase a new vehicle, I will absolutely be buying it here. Thank you, Brian and the entire First Kia team, for all your help today!

    NEGATIVE ZERO STARS! GRADE F! DON'T GO HERE!…read more I really didn't want to leave a NEGATIVE review for this place, but I've HAD ENOUGH of the ABSOLUTELY UNPROFESSIONAL and CHAUVINISTIC customer service here. EVERY TIME I come it's like I have to search for that ONE person who actually WANTS to be here because it's like MOST of the MEN who work here HATE their jobs! They promise you the world when you buy a car but then treat you like SH** when you come back and ask for help. I have an electric Niro and I take my car to the NISSAN dealership to charge it, and would rather PAY than deal with all the CONSTANT LIES they tell me. They said I could come and charge my car anytime I wanted when I bought it, and then reneged after it was sold. I'm planning to go somewhere else to get my next Kia. They are TERRIBLE, HORRIBLE, 100% DON'T GIVE A FF about anything but $$$. Do yourself a favor and go to another Kia dealership.

    Simi Valley Toyota - car_dealers - Updated May 2026

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