Please be cautious when visiting Western Neurological!.
I had an appointment with Alexander Gevorgyan, but never even got to see him, and here is what happened...
I will skip the part about how it took 1 month to get an appointment (partially due to insurance but mostly Western Neuro).
Day of appointment that had been scheduled for three weeks @ 3:00 PM. I show up at 2:30 Pm per their request to arrive half hour before to fill out paperwork. Fill out the paperwork and start hearing two other patients talking about how they had been there for almost 2 hours and they hadn't been seen. I blew it off as exaggeration, but come to find out, through my own experience I had the same result.
As I am a very punctual person, I finally had to leave at 4:20 PM to make an APPOINTMENT @ 5 PM. I wasn't even seen. Every time someone came in the receptionist would say we are about 30-45 minutes behind, a blatant fallacy. Their disregard for a new patient and every patients time is unbelievable.
I can most certainly understand a 10-15 delay on an appointment, things happen. 20- 45 Minutes starts to become aggravating and unnerving, but after sitting in that office for over 1 hr and 40 minutes, not to be seen is unimaginable and completely unacceptable.
Cleanliness, doctors offices are normally very sterile and clean. This office for the most part was, but for some reason, unbeknownst to me how it got there in a neurologist office, there was a small 2-3 drops of blood adjacent to the receptionist window. I hadn't noticed it until the receptionist came out and pointed it out. Once noticed, they did clean it up but it took 3 of them and numerous clean wipes to do so as it had been there for a while and dried. Very odd, and furthered my urge to not come back.
If you do decide to visit this office for your neurological needs, be prepared to wait, asked to wait more, and told complete fallacies. I personally witnessed two patients finally get up and leave after sitting there for over 2 hours. I am very disappointed and wasted an afternoon. Now I have to take the time and go through my insurance and find a new doctor. I hadn't even seen the doctor and couldn't stand to be there a second more. If this is the kind of service they present before ever being seen by a doctor, I can't imagine the service the doctors there can actually provide. read more