Absolutely, hands down worst office staff that we have ever dealt with. They go out of their way to AVOID helping you. The office manager will just hang up on you if she doesn't want to deal with you anymore. I know 2 other people who have gone to this facility and experienced the same kind of nasty and rude staff. read more

The office staff is terrible. They are rude and condescending!! We didn't see the Dr. we saw a PA that should probably find a different line of work. We will NOT be going back!! read more

Worst experience! First appointment went great I loved Dr Emily! i had to get a bunch of tests done to find out there was something found in my MRi . I waited 2 months to see the doctor because there was nothing available. 2 days before my appointment they called me to tell me I am out of network and they are no longer contracted with my insurance as on last month . I cannot believe I didn't get a call ahead of this after seeing what my condition is. I could have been getting treatment by now. This is not the doctors fault as I mentioned I am very happy with her but this office is ridiculous. They could have done a courtesy call and informed me instead I've been dealing with pain and now have to figure out who I can go to to proceed with my findings. Calling 2 days before an appointment after waiting 2 months is ridiculous! read more

I wouldn't go anywhere near Tang's office ever again! His intake staff are rude and VERY lousy when it comes to caring for their patients. I got a diagnosis from Tang's Assistant and she just nonchalantly told me, "oh, you have Alzheimer's" as if we were having lunch and she asked me to pass the salt. What a bunch of MORONS!!!! read more

This BILLING office is so COLD and UNCARING. They are charging us for a missed office visit when my DECEASED mother missed an appointment due to being in HOME HOSPICE CARE. I called to cancel the appointment when she was first put on home hospice. I called with the first and second bill and I was told that they would take care of it. Again today, I called, the "office manager" told me to "produce" the death certificate. They have no records of my calls!! THIS and all the while they were OVERCHARGING my Mom who had both Blue Cross AND Medi-Care. I feel that they took advantage of her dementia and asked her to pay more money than they were due, and they did not reimburse after the insurance has paid them. Today when I brought this up, the lady yelled at me that they don't owe us money. Maybe your office should do a total accounting of a patient's file before harassing them read more

The front office is MEAN. The doctors are good. It is too bad that their staff is insufferable. Dealing with them is beyond difficult and often they are so rude that the doctors pay the price. STAY AWAY! read more

They say an office staff can make or break a medical office. The people at the reception office are really mean, condescending, and rude. I remember my first visit there. They asked me to do something and I thought "that's something the office usually does. Why am I doing it?" Time before last, they said that my doctor was out and that i had to see the nurse practitioner. After that appointment, I called to make my next appointment. The gal said I could not see my doctor because I switched to the nurse practitioner. I said that I saw the nurse practitioner because my doctor was out of the office. I DID NOT SWITCH DOCTORS! Apparently, the office has done this before with other patients - read the reviews - bait and switch. I guess they think the way they interact is professional, but it just comes off as being cold. I complained to my doctor, and he said, "We are working on it." I am looking for a new Neurologist read more

I found Henry Tang to be an exceptional neurologist. He spent a lot of time with us explaining the details of the condition in relatable terms, he made us feel comfortable and not hurried. I highly recommend him if you're looking for a competent down to earth doctor of Neurology. read more

While Dr Rabbani is excellent, getting to see him through the front office antics is frustrating. After a stroke, could not get an appointment in less than two months. read more

The first visit I only saw a nurse practitioner. I was disappointed as Dr Ahoubim has great credentials. I was told I have to come in for a nerve test. In two weeks. Then I make another appointment for the dr to review. They won't even let me make that appointment so I don't have to wait. Hope he's worth it ! read more

Their office staff is incompetent and awful. Mimi was rude and condescending and so incredibly unprofessional on the phone it was shocking. After waiting for an appt to get results of MRI those results were delivered by the NP Tessa who referred my daughter to the wrong type of specialist. The original doctor she saw left the practice - probably for good reason. This place is toxic. go anywhere else. read more

I was referred to this office after my previous one cut ties with Clinicas Del Camino Real last month. I'm behind in invasive Clinicals for my M.A. class and need to desperately see a Neurologist to clear me and I have to interview an assistant for an assignment due on Thursday. Sadly nobody will answer the phone, I've called multiple times and they still won't answer. I need to see a neurologist asap because I had a seizure last month and was going to be cleared by my previous neurologist until they told me that they can no longer take my insurance and are no longer affiliated with Clinicas. Please message me as soon as possible read more

I cannot leave less than 1 star, so, this is what I will say, I love the doctor I see here. I've been seeing him for about 5 months, and he's great. The staff however do care or listen when you call. They are far more concerned about themselves than a patient in need of care. I pointed out that their office staff has poor stars in reviews and was told that that was fine and to leave another negative review. All I wanted was an appointment with my doctor to get my prescription renewed. Really disappointed and confused. There was a major break down in communication, but they will made me jump through hoops just to get my appointment. It shouldn't be that much work to get care. read more

I have been a patient of this office for many months, and have not had many positive experiences with the customer service skills of their receptionists/managers.  When I've interacted with the support staff, they've regularly been unhelpful, condescending, and rude, and paperwork has not been submitted to the appropriate parties in a timely manner (insurance, test providers, etc.), requiring innumerable follow-up calls.   When I've interacted with one of their neurologists directly, I've had only positive experiences.  That said, given how much patients must interact with their frontline staff in order to get to the MDs, the behavior of office staff has a large impact on patient experience. I recommend choosing to work with a different neurologist whose office staff engages in professional and appropriate communication with patients, especially with awareness of the inherent power differential between provider/staff and patients (particularly with patients who are, almost undoubtedly, experiencing some level of disability). I refuse to continue to be treated the way they treated me and will be going elsewhere for services. read more

The receptionist and office manager went out of their way to use the policy and practices of their office to be rude, condescending, unwilling to negotiate or change when dealing with me. They did not deal well with me in a positive way. I have ADD, memory problems, and anxiety. First, a few weeks ago a receptionist lectured me about missing an appointment. I missed it because I was sick with an intense migraine and forgot. I get very bad migraines on my Occipital Nerve due to a broken neck that's been fused. Then on the rescheduled I scheduled the appointment in the wrong day and place. I don't know who was at fault. Then the receptionist had the audacity to charge me double for it and lecture me about it again. I told her she was being rude. She said in a very clueless way to how she had been acting (which I didn't believe) that she had not been rude. How can you sit and lecture someone about missing an appointment with memory problems with ADD when you work for a neurologist? They had access to my medical records. They reduced the charges to half, yet I was still double charged for the two appointments after I switched receptionists. She gave me that option. Also I was pretty upset because they blamed everything on me when it very easily could their fault. Then when I was preparing for the appointment the office staff sent me an 8 page form to register as a new patient. I refused to do it because I have been going to this office without incident for years. Then the office staff gave me the option to just sign the bottom of the 8 pages. I was on time for my appointment. Then I had to wait 45 minutes for my telephone appointment because they were running late. Then they required me to pay prior to teleconferencing with Dr. Rabbani . To my horror I didn't have my wallet. I realized It was in my husband's car. He was out running errands. He was going to be back any minute. We had waited all day for this appointment, and he was pretty upset about the fourty five minute delay. When they learned I didn't have my wallet they refused to allow me to go next because according to them I owed for the two missed appointments and the copay. The receptionist refused to allow me to talk to Dr Rabbani without paying. Oh wait he has sworn a type of oath hasn't he? But that doesn't matter when it comes to making money now days does it? Or does it matter that I was a long term customer who always paid her bill? Not that one either. I appealed the decision to the office manager who also was of the same opinion. I did call her a bad name because her and the receptionist were acting like ones. But that does not execute my bad behavior. I do wish to apologize for it. They did not treat me with best practices regarding my disability. They did come up with a brilliant insensitive plan! INSTEAD THEY WANTED ME TO WAIT LONGER LIKE INTO THE AFTERNOON FOR ANOTHER APPOINTMENT!!! Like waiting now over an hour was just not enough! Well I had enough of their bull crap. I was literally going to have to wait a couple more hours for my appointment. I'm sorry I called the office manager a bad name because she was literally going to make my life hell if I don't get my meds I am in tons and tons of pain. And they were being so obstinate and rude to me that being treated that way was Hell. Finally, they refused to allow me to complain to Dr Rabbani about their behavior. I wanted him to know so I wouldn't post this because it would hurt his business. The office manager and staff would not allow me to have access to him. The office staff argued with me in the phone and again was rude to me. I was pretty upset and angry by this time. They told me I couldn't talk to Dr Rabbani because I had to pay the charges first. They knew I was waiting for my husband. They could of helped me by suggesting I call him and get him to pay the charges while I talked to the doctor. Dr Rabbani won't be my neurologist now . I cried afterwards. My daughter called. She told them about all I had been going through and acted as a kind mediator. I learned Dr Rabbani talked to his staff and had planned to take me as a patient through lunch. However he never called. They never apologized. I'm sorry I lost my temper but I really hate it when I run into people who care so much about the importance of maintaining their office procedures and the money they are making that they can not be flexible enough to really help you out when you are in desperate need for medical attention. My husband and I have decent insurance, good credit, and I pay my medical bills. However they treated me with distrust and contempt. I need a med check in order to get my meds refilled. They did not understand me or my disability . I wish things had happened in a more positive way. read more

Dr Tang has been my neurologist for years and I had no issue with his care but the office staff at his office are HORRIBLE! I worked harder at getting my claims paid then they did, MAJOR negative attitudes so I finally decided enough is enough! Come to find iut from posts on SV moms FB page this a common feeling in the community and to have a rating of just iver 1 star on YELP is pretty telling! DR TANG do something about your office staff - the community thinks their attitudes are HOREIBLE and you're losing clients!! read more

Dr. Rabanni/ Dr. Bowes were absolutely one of the best doctors i've ever been too, they were really thorough and reassuring and everyone in the place was very professional and friendly, i'm so surprised at all these other reviews because i saw another doctor there, Doctor Bowes, and he is excellent as well! Big shout out to both of them and everyone else that works there. Dr. Rabanni was extremely personable and i recommend him a lot! They really care about their patients a lot and they went out of their way to make sure I was feeling okay throughout all of my procedures, i've been to a lot of hospitals/clinics and I've never felt as compelled to write a review as i did now! Thanks again to everyone here, you guys were awesome :) read more

TERRIBLE! SOVIET-ERA OFFICE!! NEVER RETURN!!! Dr. Tata used equipment from what looks like the old Soviet Union would have used while he worked from a leased office in a gynecologist's office in Thousand Oaks. WEIRD!! They now lease space from a urologist's office in Thousand Oaks ... WEIRDER!! Very odd locations until I made it to their decrepit, military-like Bunker in Simi Valley that explained why they lease offices from others. The place was a dump and the staff to match!!! After much back-and-forth, I finally convinced the "good??" doctor to put me on a leave of absence to attend to my debilitating condition. His office staff was HORRIBLE!! My disability paperwork for the State of CA had to be processed "manually" because the office staff forgot the password and it took too much time to reset it. LAZY!!! I WOULD NEVER GO BACK!!! read more

This office is a joke. Four doctors in this office and none of them are competent. I saw Dr. Tata in the hospital at first. He never once bothered to talk to me, talked to the nurse and dismissed every single question I had. When I saw him at this office he seriously told me "I have no idea what's wrong, let's just hope it doesn't happen again" What doctor tells you her hopes it doesn't happen again and doesn't bother to do more testing? I had an appointment with Dr. Tang today, I arrive and am told he isn't there. They "were going to call me". Call me after I arrive? He doesn't care about his patients AT ALL. I'm having severe reactions to a medication he put me on and he could care less. Stay clear of this office! read more

Today I went to see Ramachandra TATA, MD for shoulder pain and migraines. I'm sad to say I got in a bad argument with him and he walked out on me on my first visit. He was not listening to my needs as a patient and was not suggesting a second option to me. Thank goodness Henry Tang , D.O came in calm and explained a second option and got me calm down. I did book my next appointment with Henry Tang because I felt he was listening to me. 5 stars for him and zero for TATA! read more

Patient Focused Neurology - Neurologists - Neurologist Near Me - Simi Valley, California

They pulled a "bait and switch" move on me. Per my primary physician's recommendation I booked an appointment with Dr. Rabbani. I confirmed the appointment and showed up announcing I was there for my appointment with Dr. Rabbani. All smiles and nods. During my office visit I realized the doctor examining me had not introduced himself so I asked him who he was. It was Dr. Tata. I asked the staff later and they said they had switched the appointment without telling me to Dr. Tata because he was "more available". Read his reviews to see why. Also as mentioned in other reviews this office is run down and cramped and does not inspire confidence. read more

Dr. Bowes is new to this team and is incredible. He really understands me. I was with Dr. Tang for 8 years and had Gullian Barre syndrome in 2013. Since then my health has gone down hill. Everytime I would see Dr. Tang he would say its not neurological after 8 had GBS. He even said once you have it and get cured from it , its out of your system. When I saw Dr. Bowes and told him that he said " that isn't true" as ita an auto immune disease and it stays with you, you may not have full blown on systems of it but it will stay with you. " Dr. Bowes as done more for me than Dr. Tang has. He is extextremly caring, takes his time, doesn't rush you and explains things in away for you to fully and clearly understand. I am very happy I made the switch over to him and look forward to continuing to work with him. read more

Sucks when you have a test done and can't get the results for a month because some did not send over the referral request right away to my insurance. Glad I was not dying (at least that I know of). read more

In my mind, I knew what I wanted in a physician and I still can't get over how Dr. Omid Rabbani has exceeded my expectations! Dr. Rabbani has an warm, friendly and caring personality. He takes the time to listen to me and we discuss thoroughly the areas we need to cover. I never feel rushed. He takes a common sense approach and I appreciate this. To me, he sets the standard of excellence! Stephen A read more

When I was scheduled for a Nerve test, I received a call from this office that it would cost me $500 for the test and I HAD TO PAY IT BEFORE THE TEST. So, I called my insurance and they said it would only be $500 if they were having having the test done Out of Network, which they happen to be in network, So, I called them back again and they never answered my question rather they said it would be $89. Instead of my co-pay amt of $55. So, at that point, I believe that amt to be wrong also, but it was late in the day and I said fine, whatever. But, when my appt came up I overslept due to my medical condition and they called me after I missed it and said it would be an addl. $50. I told her that I don't believe that is right and that I over-rule it BECAUSE THIS IS ONLY CHARGED IF THE PATIENT IS CHRONICALLY LATE FOR EACH APPOINTMENT, she went back to her mgr. and came back saying I had to pay it in order to see the dr!! I told That I will have to think about this. So, watch out for this one! read more

The doctor's here are well pedigreed and capable. Sadly, their entire staff is abysmal - and it shows. Maybe it's because they work in a termite infested firetrap. That's no excuse for their poor performance, that I believe could easily endanger a patient's health due to a lack of coordination. At the end of the day, healthcare is teamwork and an awful team makes these doctors a painful failure. Thank God they aren't surgeons. read more

This doctor's office has the WORST customer service I have EVER encountered! Don't bother coming here! I couldn't even get a follow-up appointment due to the BAD SERVICE. The doctor happened to be the Neurologist who saw my mother during an ER visit at Los Robles hospital. I was just trying to make the requested 2-week follow up appointment, and encountered the most incredibly rude and obnoxious person I've EVER had to deal with on the phone. "Mimi" seems very focused on making sure nobody gets an appointment. She seems to have zero understanding of any kind of normal customer service (or basic human interaction, for that matter), and is extremely argumentative. She actually yelled at me that "I don't work for you!" (here's a clue - we pay the bills, so YES you DO 'work' for ME - the CUSTOMER). Mimi also refused to let me speak with her supervisor, but she did tell me his name is Tony Ting. Incredibly, she decided that the very proper and mature way to top off her amazing customer service experience was to HANG UP ON ME! Now the reason I spoke to Mimi in the first place, is that my mother, who just had a stroke, had the very same experience with Mimi! What kind of sadistic person argues with stroke patients? Incredibly, I had the same experience with Mimi. All we tried to do was make an appointment - how hard is that??? I'd suggest her bosses take a serious look at their office staff and implement some changes. Immense training? New hires? All I know is, there are plenty of OTHER doctors we can call on... read more

I was shocked coming across my neurologist office and saw such bad reviews. :( Reading them made me even more upset. These people were praising these doctors but then giving them such bad reviews due to issues with staff? What? That's why I decided to write a review and make things right. These doctors are great. They are all so caring and kind and their patients love them. Don't believe everything you read. People tend to spend time writing reviews and rant when they're upset or not happy with something. I see my doctor every one or three months and the staff is so nice and helpful. I also witnessed several patients are being so mean and nasty there because they didn't get what they wanted and were yelling and screaming. So ridiculous! You should come and see for yourself and don't let these bad reviews turn you away from seeing a good and caring doctor. read more

Completely agree with the other review regarding the staff. The doctor I saw here (Dr. Tang) is a fantastic doctor and helped me solve some problems that no one else could, but the staff, which he apparently leaves all patient care decision making to, are just horrible. They're concerned more with collecting money than they are with their patient's well being. I just had a prescription renewal withheld from me over a $25 appointment cancellation fee because I had the audacity to not come to their office when I came down with the flu the day before an appointment (left them a voicemail letting them know). I was told by Dr. Tang not to stop this medication (have been on it for months) without his consultation and that when I do stop it needs to be a gradual reduction to prevent side effects (read the same thing online as well). Now I'm left with no medicine and the only way I can contact Dr. Tang is by waiting until the next available appointment, more than a week away. So much for that.. Again, great doctor and I'm going to miss him, but I need to be seen at an office that actually gives a damn about its patients. read more

If I could give this place negative stars I would. I don't know where to begin. If you want to be ignored and insulted with racist comments come here, if not STAY AWAY! The beyond rudest staff I have by far seen in any medical office. I made two appointments one for myself and one for my cousin. I had to chase them down everyday to confirm that they had verified both insurances. I called them everyday for a week to make sure everything was accepted by the insurance, everyday same story that they would call me back. Finally after a long week of calling, Ms. Dakita gets on the phone and states that one of us does not have insurance, I informed her she was incorrect; her rebuttal was that she has been verifying insurances for years and that she does not go out of her way to verify and hung up on me. Oh was she incorrect we both excellent PPO insurances. They let me know soon after, there was an error when they looked them up and they we were both good to go. We showed up to our appointment and one of us had a copay of $40, which I overseen and was not informed, I asked if they could bill me they said no call someone to give you a credit card number. We both decided to leave and call the office manager, apparently they're all on the same page because the office manager Ms. Teresa began screaming at me that its my fault. I was just trying to explain that communication is the key in these circumstances. Yes I have insurance, yes I have a copay I understand that part, but she kept shouting not allowing me to get one word across. She ultimately told me to "GO CUT SOME GRASS" and hung up, I am of Hispanic descent, her comments are not only insulting but Racist and Unacceptable. I do not condone of any type of discrimination, I will not only post this review here, but am also filing a discrimination complaint with the US Department of Justice. I cannot speak on behalf of the Physicians here because i never met them, but customer service is most important factor in any practice. If they stated they would return my call, they could have just done that. As far as discrimination, that is disgusting to hear someone speaks those prejudice words; "that is a stereotype Ms. Teresa." If Ms. Teresa felt I was wrong for showing up without the copay accidentally, thats fine I was willing to reschedule, but to make someone feel less due to who they are is completely wrong and is called DISCRIMINATION. STAY AWAY! Next step US Department of Justice. read more