I would not recommend this nail tech based on my experience…read more
I came in requesting a French tip gel manicure and showed a reference photo of exactly what I wanted. Instead, the finished nails were incredibly thick, uneven, bumpy, and had visible air bubbles. The French tips were inconsistent in shape and width, making the overall look sloppy and outdated rather than clean and refined. My thumb had already started chipping almost immediately after the appointment.
Because I wasn't satisfied, I returned to ask if my concerns could be fixed. Instead of listening, the nail tech immediately argued that the look I wanted could only be achieved with Gel-X. This was confusing because I've had simple French tip gel manicures done at multiple other salons without any issues. I explained again that my main concerns weren't about the technique. It was the excessive thickness, uneven application, bumps, air bubbles, and lack of symmetry on all 5 fingers on my right hand.
She then said she would file the nails thinner, but immediately started aggressively filing one of my pinky nails without paying attention to the shape or symmetry. It became noticeably uneven, and I had to stop her because I could clearly see it wasn't being corrected properly.
At that point, she decided to remove the entire set and start over. Unfortunately, the experience only got worse. I have a medical condition that weakens my skin barrier and cuticles, and the way she used the cuticle e-file was extremely painful. She also removed the gel very carelessly, leaving behind a significant amount of product residue instead of fully cleaning the nails.
Throughout the entire experience, I never felt confident in her gel application technique. The polish remained thick, uneven, and lacked the smooth, refined finish I expected from a professional gel manicure. Despite the poor workmanship, the discomfort during the service, and having to return because of the quality, no refund was offered.
I ultimately left without getting my nails redone there because I no longer trusted the quality of the work. This experience was disappointing from both a technical and customer service standpoint, and I will not be returning.