For a primary care follow-up focused on cholesterol management, I had some recent lab results…read morereviewed and talked through what they could mean for my overall health. The advice felt practical rather than generic, and the front desk was pleasant and easy to work with.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in…read morerecent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

STAY AWAY SHE IS A TERRIBLE DOCTOR. She is a terrible doctor and she is the worst at listening…read more During my visits she is always staring at her computer and hardly listening. And when she is staring at her computer she is always reffering to old tests and I always have to correct. She is supposed to be prepared never before the appointment. For over a year I was having hot flashes in the middle of the night and I have told her about it multiple times, and every time I told her about it she was ssoooo insulting she gave me a condescending smile and said "just push the covers." After a year of her insulting advice I literally had to raise my voice and told her to look at me when I'm speaking to her. And tell her that she needs to help me, she is doctor I am the patient . " You are a doctor and its your job and responsibility to help me." She then told me I can just take test with my gyno and they can tell me if I'm in menopause. It took her over a year to use her brain cells to tell me that. So I then had a appointment with my gyno and I told her I need to take "the test" that would show if I am in menopause. When I saw my gyno, she said there is not a "test" that shows weather I would be in menopause. She said Dr. Helen Rostamloo was wrong. Also I had a hard time trying to get an appointment with my gyno for a regular pap smear and Dr. Helen said she can do it. And I let Dr. Helen do it. I trusted her and I thought I was in good hands. Later I was telling my sister who is a Nurse about it and she was shocked. My sister told me a primary should NEVER be allowed to do a pap smear it always should be done by a gyno. She told me the Primary Doctor is not qualified nor is ever supposed to perform a pap smear. I also have been having ear ringing that has not gone away. I was diagnosed this tinnitus and I asked her what she should recommend. She said don't go to physical therapy 'LOOK ON YOU TUBE."

I was admitted to Glendale Memorial Hospital on May 30, 2026 for heavy shortness of breath,…read moreirregular heart beats, chest squeezing, bleeding esophagus, severe pain, bloody urine, bleeding stomach ulcers, severe swelling, hives and pain in my legs from another hospital doctor trying to substitute real IV Morphine with a green oral liquid and not real Morphine. I have high allergies and I can't have any other pain pills nor oral liquids because they cause me severe allergic reactions. I was born with this problem and I have pictures and proof. All hospitals that have treated me for myocardia infraction (5 heart attacks), CHF, 8 blood transfusions, AFB and GI Bleed for 7 years, have compiled a list in my medical records of all medications that I cannot have and all that I can have which is Morphine and Dilaudid by IV only. About 99% of the doctors who read my medical records immediately prescribe 3 to 4 mgs of IV Morphine every 3 to 4 hours, or IV Dilaudid 2 mg every 6 hours as safe and allergy free for me. Dr. Rostamloo prescribed 1mg of IV Morphine every 6 hours and my pain level is above 10 on the pain scale and is progressively getting worse. 1 mg of Morphine is not enough for a baby, and I have been lying here in pain for 2 days. Every pro staff who does this I find is stealing Morphine. They are babysitting the morphine instead of caring for their patients. The nurses and staff have pleaded with Dr. Rostamloo to increase the milligrams because it wasn't human nor normal for a professional doctor to prescribe when a patient is in excruciating pain. Dr. Rostamloo came to my room one time. In spite of her seeing me in pain, she said, "I'm not changing the 1mg." Then she giggled and galloped out of my room and said she will be right back, and she never came back. She couldn't look directly at me, and she sounded high and drunk off of some type of substance. It was as if she got off on abusing a patient, or that it was some type of game, and thought it was funny. I am finding this hoax game to be a big problem among hospital staff here in Los Angeles hospitals and it's increasing. It is not funny. I do not think that Dr. Rostamloo is mature enough to medically treat patients who have complex medical problems. She needs to be tested for drugs and alcohol abuse. She has deliberately caused me intentional infliction of emotional distress and I am still crying.

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Fantastic, caring, compassionate doctor. She is my husband's doctor and he really likes her (but he…read moredoesn't like doctors). He trusts her and is willing to follow her advice. Her office runs like a finely oiled machine. She keeps appointment times. Her office staff call you back quickly and they care as much as Dr. Adelman does. Her staff is fabulous just like Dr. Adelman! Dr. Adelman bends over backwards to ensure her patients get the best possible care and in the most timely manner. If I was old enough to see her, I would. I asked, but she only takes geriatric patients and I'm not quite old enough yet. But she helped me find a great doctor in the same network. She cares deeply and she listens. I can't say enough great things about Dr. Adelman and her entire staff. They treat you like family.

Three cheers for Melba, the most caring and helpful office manager ever. My family has been coming…read moreto dr Beeve for more than 20 years and have seen staff come and go. Melba really is the best. We like Dr Beeve but we love Melba.

Very unfriendly older female at the front desk with a poor attitude. Worst staff in a physician's…read moreoffice I've ever experienced. Additionally, although Dr. Beeve seems nice, in the 4-5 years our elderly family member has been his patient, he never ordered a blood panel for her yearly or semi-annual Physical. We just realized this, and had to ASK for the blood panel. Poor communication with the woman at the front desk in relation to where the Lab was located, how the order for the blood panel would be obtained, etc. and she had an "attitude" over the phone. We received the results of the blood panel and many things are out of range! I am sure some of these issues could have been addressed several years ago if a blood panel had been ordered by the doctor back then! As a relative of the patient, I was told I would not be able to communicate with their office on behalf of the patient without filling a form out. With my elderly relative in the car, I walked up to the office, filled the form out and left to have her/him sign it and immediately went back into the office and handed the form to the unfriendly person at the desk. I went back to the car and within minutes received a nasty phone call from that person at the desk, accusing me of signing for my relative who was in the front seat of the car. My relative was angry and told that woman that it was fine that that was signed. I'm disgusted with the doctor and the staff at this office. We have also had issues with getting prescriptions filled and me running back-and-forth to CVS because we were told they were filled when they were not. This happened several times in one day.

I really like Dr. Mitropoulos. Unfortunately, I only get to see her once a year, when I'm *not*…read moreill, and I have to run a list of issues by her. As mentioned in other reviews, she is routinely booked out months in advance. Whenever I'm experiencing illness or injury, I have to see someone else at the practice, and the continuity -- and quality -- of care vastly suffers. For example, I hurt my back at the end of January. I took an appointment with a nurse practitioner because Dr. Mitropoulos had no available appointments. I've been doing physical therapy for the last 3 months (when the prognosis was 6-8 weeks of PT), and my back and pelvis still chronically hurt. I asked to see Dr. Mitropoulos so that we could figure out what was really going on in my body. Her next opening was in August (it's currently the beginning of May). Instead, I saw a male doctor who didn't let me finish a sentence. I mentioned that I was told by the nurse practitioner that my most recent x-ray was "normal." He informed me that it wasn't normal -- that I have mild scoliosis, so that's my issue. He then said, "Lots of people live with back pain. Use a heat pad." He also advised that I don't pick up my kid (My son is 2, so that's nearly impossible.) He then gave me a referral for a pain management doctor. When I handed the referral to the receptionist to schedule the appointment, the pain management doctor didn't have an opening for TWO months. This practice has lost its mind and sense of compassion. How would any one of its employees like to be told that they can't be seen for MONTHS when they're in chronic pain? I left in tears. I felt completely discouraged and dismissed. I don't understand why they continue to accept new patients if they aren't able to accommodate the ones they already have. Between rarely getting to see my actual doctor, and being dismissed by another who I had to see in her place, I'm on the hunt for a new doctor.

GREAT CARE with Dr. Mitropoulos. She listens and cares for you. She takes her time to make sure…read moreyou are comfortable, and you are heard.

Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

I had been coming to Dr Minasian for a few years now, but over time, getting ahold of someone for…read moreappointments, follow up, or doctor's notes (which you are charged $50 for and have to hound them to get processed) has become increasingly difficult. Additionally, wait times to be seen for scheduled appointments have gotten much worse. Today, I had an appointment for 11am, arrived 15 minutes early, and still waited over 2 HOURS, at which point I asked for a refund of my copay as I needed to return to work. I don't know if this office is prioritizing cosmetic procedures over regular patients, but if that is the case they need to just switch to focusing solely on cosmetics so their PCP patients can receive sufficient care. Update: When I asked for a followup on the status of my refund, I received no response, just a text message with a link to an electronic receipt. However, after checking with my bank, I confirmed I was not refunded and had to issue a claim with my bank to recoup the cost.

Best Primary Doctor ! Highly recommend. The Staff is amazing as well !…read more Thank you , Randy

Great Doctor and his Staff are very Friendly and very professional!…read moreAnd always trying to accommodate the patients to reschedule appointments and such!

Very happy I found Dr Gabrielyan as my primary care doctor. He is sharp, attentive, and genuinely…read morecares for his patients. He takes his time to listen and never makes you feel like you're being rushed. His front desk staff are also very friendly. Highly recommend!

My experience was quite different than some of the reviews. She spent time with me and was very…read morehelpful and a great bedside manner. I've seen her twice and both times it was a great visit. The office staff was also very helpful.

Unfortunately the people at front desk are rude, no patience and they not give you they right…read moreinformation to get Iv..... So sad, because I wanted to be patient at this place .

Fantastic experience, the staff was friendly, knowledgeable, and made me feel completely…read morecomfortable. The spa was clean, relaxing, and very professional. I'm so happy with my results and will definitely be coming back. Highly recommend this med spa to anyone looking for quality care!

In response to your previous comment, the decision to care for me was in your hands. You did…read morepreviously accept my health insurance HMO MediCal plan a few weeks ago and then upon arrival your staff informed that you changed your policy. It was not the insurance company. What is incredibly frustrating and disheartening is that after making this choice to not accept MediCal patients, your office failed to contact me. I received texts the day of my appointment reminding me of my appointment so it was very clear that the mistake is on your end. I would appreciate your accountability. It's a shame that your office didn't communicate thoughtfully and even more of a shame that you don't want to help people that can't afford PPO insurance.