perfect place to get your parts and there employees are highly educated and it is a perfect place…read moreto get your parts one of the best auto parts store

very non professional staff at 132 st surrey those guys are thieves took my money gave me starter…read morewhich i brought back twice within six months they broke again and they charge me more money and gave me another afyer three days of fooling me around piad three time lanour to machanic...never trust them my advise

great place to get any parts you need for your car. very…read morereasonably priced as well. I always drove by the place but never thought I would go in until I needed something for my car and was recommended to go there. Convenience, service and the pricing is great here.

Napa's Surrey BC location gets 5 stars for their great customer service. . …read more I wanted to write a positive review to reflect the great customer service I experienced. The staff at this location were wonderful and the extra assistance truly made a difference in my day. I had a wonderful customer experience with this Napa location. They assisted me above and beyond expectation. I highly recommend this company.

This place is a complete disaster. The people that work there are inconsiderable, and extremely…read morerude. I don't go to a auto parts store to get advice from a woman, that works in retail. (sorry, but guys don't care for a womans opinion, its like a guy telling a chic what kind of purse to buy) The guys that even work there, think they got it figured all out, they are retail staff and have a bad attitude. They think that they have degree in auto mechanics when they get paid a few peanuts to scroll on a computer, clicking on links to order parts. I have been a customer at Napa for a VERY long time. I happened to stumbled in this store since I was in the area, and I STRONGLY ADVISE YOU TO GO TO A DIFFERENT ONE. these people are a joke. As a matter of fact, there customer service was so poor, I will be reporting them to head office, and further my actions. No need to treat a customer like the dirt on the floor, go get a job flippin burgers if you cant deal with the heat. i wont ever go back to this location. the people are really pathetic.

Absolute excellence!! Napa completely went over my car; checking levels, measuring and solving all…read morethe obvious and not so obvious problems my nearly 30 year old Ford Explorer might have. And there were many. Colby called and texted me at least twice a day for 3 days, explaining and offering advice knowing I was on a small budget. They were honest, fair and I know did many things to stick to my budget....as in free or nearly so. Thank you all so much!!

As a little ole lady in tennis shoes, I always get great service and truth about my car at NAP!!!!…read moreAs well I learn better how to care for my SAAB while they teach me. The prices are fair and the staff is friendly. Well trusted.

Nice large location just S of Willowbrook Mall…read more Parking is plentiful in the nice large strip mall lot. They have pretty much everything here compared to the other locations. Staff are friendly and helpful. Good pricing. Tools aren't professional grade, but get the job done for the most part. Found the stuff I was looking for and was in and out in minutes.

Terrible service. Avoiding contact with the customers. Hiding in the back warehouse. Slow to…read morerespond. Painful experience.

I've been going to this place for years and have read so many bad reviews, but until now I have…read morebeen lucky in that I had positive experiences. Well, that was then... Today, I phoned them up to see if they had a car that I needed parts from . They informed me that they had one single car, which was the exact model/trim I was looking for. I drove an hour to get there and upon arrival, confirmed again with the guy behind the counter that the car was there before I payed their yard access fee. He told me it was indeed there and then told me the location in the yard where I could find it. I payed the fee, entered the yard, and proceeded to walk around for twenty minutes looking for the car, without success. I also stepped in a large puddle and soaked my foot right through. I returned to the counter and asked the guy again to confirm where in the lot the car was located. Yes, I was looking in the correct area. Then, another guy who overheard the conversation said that they had "pulled" the car, which meant that it was already gone. The first guy just shrugged his shoulders and ignored me from that point onwards. I was not offered a refund of my yard fee. I spent the drive home stuck in stop-and-go rush hour traffic, cursing that place and its employees and thinking of my soaking wet foot. An entire afternoon was wasted thanks to these morons, in addition to the yard fee, not getting the parts i needed, and gas money there and back.

This is a form of entertainment for me & my wife. It costs a dollar to enter the yard & you must…read moresign a waiver not to sue if you get hurt. Its an auto wrecker & it could be dangerous but its also an afternoon of adventure & bargain hunting especially on their half price weekends that they sometimes advertise on the radio. Im not a mechanic so I m not going to yank an engine or transmission to put in my vehicle but more innate parts like body parts seats tires I can tell its quality & I could save some money by purchasing it here over the dealer or after market supplier. I took one star off for them charging a buck per person even for my wife who doesnt do anything but ask me questions & bring me a wheel barrow for me to haul my finds. Its much more neatly organized & the ground has gravel & not mud. And like the old days I show them my tool bag even though I dont have to just out of habit when I use to come to all the wreckers on scott road. Lots of fun & nostalgia for me plus its cheaper than a movie.

I restore classic and vintage cars. They have always gone the extra mile helping locate parts that…read moreare replacement and performance. The friendly sales staff are knowledgeable in parts and paint.

i have been a customer for years if they dont have it they get it in within hours pricing is good…read more i told my mechanic about them he looked at the invoice and stated he was going use them in the future

I ordered 3 coils for my motorcycle on June 30, coming from California. On July 15 I got my Visa…read morebill, was billed for one only. I phoned Mopac in Langley, the salesguy that answered told me I had to talk to the guy I ordered from, who, of course, was away that day. Then he hung up on me. So, phoned back the next day, got my guy on the phone and asked him to ship the one he had so I could start riding. It arrived on July 20. Phoned back when the one arrived to find out about the other two. My guy was away and the fellow I had on the phone didn't want to talk to me. So, it's a month later and I'm still waiting. . . Next time I'll go direct to the US. Won't be dealing with Mopac again: - very slow delivery - hard to get information (maybe their distributor is back ordered, but how do I know??) - rude sales support on the phone

Everybody should just remember that if the store tells you that this is for your car and it does…read morenot fit, you do not get refunded. You only get the store credit. This cost me $350. To be put on a gift card. And now I have to go buy this product somewhere else because they don't have the one I really need.

This business is very difficult to contact by phone; voice mail indicates messages cannot be left…read more I've also tried to find the shop location in White Rock and had no luck. I wonder if they are still in business? If they are, I'm not impressed. Jim

From the owner: Pro-Touring, lowriders, airride, Chevrolet, 4x4, wiring, stereos, hydraulics, bass, hot rods, rat…read morerods, jeep, sound, custom, classic, muscle cars, corvette, horsepower, super chargers, aftermarket, lifts, lowering, nos, camaro, fuel injection, lsx, swaps, conversions, big brakes, burnouts, race cars, pro mod, supercar, audio, lighting, sleepers, exhaust, performance, upgrades