Jeanette and Shawn are absolutely amazing. We had an accident with our trailer back in August and…read morehad to wait for parts to come in and it was fixed this week. We were kept informed during the entire process and they took care of ICBC and all the paperwork with no stress to us at all. They even stayed late to allow us to pick up our trailer afterwork. We will use them for all our trailer needs and won't hesitate to recommend them to anyone.

I have had my 28 foot travel trailer in Shawn's shop to repair a roof leak, replace a slide gasket,…read moreelectric jack replacement, brakes...... Everything he has worked on has been done in a timely manner, he always was in contact with me and sent pictures of the job if there were any other issues. Excellent service and the quality of his work shows how much he cares. I wouldn't hesitate at all to send anyone to his shop. He is very knowledgeable and easy to talk to. I can't say enough about his service, there's no way those other Rv sales and service companies can compete with Shawn!!!! Brent O.

I highly recommend this service. Always good quality work and fair price. I had an extremely…read morefrustrating problem with our travel trailer yesterday. I hooked it up and took it down there in desparation. The technician diagnosed the problem instantly, fixed it, no charge.

Buying our Jayko c class was a good experience with our salesperson, however, there service…read moredepartment is a joke. First we had problems with the side door not closing and locking properly so we tried to have the service department fix it. The so called mechanic came out and ended up making it worse than what it was bent door frame and scraped paint. Second issue it went in for a plastic cover to be replaced on the awning, they managed to end up loosing the other cover to the awning and that had to be replaced. When we bought the RV we also purchased a lifetime detail package where they would wax ( seal ) the coach part except the cab. Only the passenger side was waxed ( conveniently on the side where the awning is where you spend your time at ) as I've worked in bodyshops over the years, I know what to look for. They leave a mess in the shower after they have dewinterized it, not exactly the way you want to pick up your RV after paying the bill. Maybe our next RV sale will be with another dealer or sale it and spend our money elsewhere.

I would absolutely, definitely recommend Traveland (both Duncan & Langley) were more than…read moreaccommodating; Kyler in Langley; Kirby, Dave & Dave (you know who you are!) in Duncan - working together, they helped us find exactly what we wanted, and even made it more of a great experience. A fun bunch of guys, would for sure go there again. We love our new fifth wheel!

I have a 34' motorhome that is stored approximately 2 blocks from this facility. I went to them to…read morehave a catalytic converter replaced because the original has been stolen. They were prepared to take on the job until they found out the unit was a 1999 and stated they don't work on m/homes that older than 2002 because parts are too hard to source. (Note: They have worked on this unit previously.) 2 frustrations: 1) They are a Ford dealership and this m/h is on a Ford chassis. 2) A catalytic converter is part of an exhaust system so, the age of the unit has no bearing on the required repairs. I now have to drive the unit to another city (approx. 10k) to get the necessary repairs done. I purchased my pickup truck at Dam's and am extremely disappointed with them and therefore will not be dealing with them in anyway in the future and would not recommend them to anyone else.

Went in for MVI, the tech failed my truck because they said my brakes were over heated in the rear…read moreand the pads were cracking. Nit picked two other things that would never fail anywhere else either. Picked up my truck took it to another shop, they simply pointed out they the hub cap, lug nuts and tires had never even been removed ever. The truck is 1 year old and had 22,000 on it. The hub caps were dirty and had no rub marks from being handled or finger prints nor were there any pry marks from being removed. The lugs had no marks from any impact tool from being removed or tightened. Still new from the factory. They figured I would fall for the old Ford brake scam. Charged me for other items I didn't ask to have done and cost me money, got nothing out of it other than a headache. Scammers!

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.

Angelo is amazing! He gave a re-seal quote $1000 less than other shops. He discovered undetected…read moremoisture in the lower panels and roof...I was provided detailed pictures and dropped by their shop to see for myself. I ended up with new lower panels in both sides of my motorhome and a new roof. They went above and beyond with the quality of work and their very fair pricing. I never worried... I completely trust Angelo ...he's honest, fair and does incredible quality workmanship. And it comes with a guarantee! Thank you Angelo and Joseph ...you are the BEST!

This is the only place to go for repairs. Angelo went over my motorhome with me in great detail as…read moreto what I needed and didn't need to repair, and how he would go about it. He gave me updates as he went along with explanations and photos. You can see his passion and pride in the workmanship and attention to detail. Thanks again Angelo! Brian C

Tech Trailer replaced the skins on a small cargo trailer. The work was poor and his original quote…read moreended up being almost 5 times the amount. I posted photos of his crap work on his FB page and he quickly deleted them. I have posted the same photos of his poor work on another review and they are there for all to see. Be cautious when dealing with this individual, he is misleading and not the technical nor professional that he claims he is. Very disappointed in in the work and his unethical practices. Terrible experience and calling names to his customer really goes a long way in the promotion of a business. I could have bought a brand new trailer for the amount he charged.

Five Stars - Highly Recommended!…read more I recently purchased a poptop parts van intending to move the top to my good van. When I contacted a number of local shops asking for quotes on this project, responses ranged from "too busy" to "too much trouble!" When I emailed Tech Trailer, the response was simple, "we can do it!" I met with Dan, the owner and was immediately impressed by his passion and attention to detail. Over the next few weeks, this good impression was confirmed many times over. Any problems encountered along the way were solved with innovation, determination and good humor. The quality of the install is considerably better than what the OEM manufacturer of the top did and Dan came up with many improvements along the way. The original quote was honored, and Tech Trailer did their utmost to ensure I was satisfied. Tech Trailer is a professional shop and works to a very high standard!