I am sharing my disheartening experience to caution potential customers about this matter before engaging with Gerry's OK Tire North Abbotsford. I had contacted "Gerry's OK Tire North Abbotsford" garage a day prior to schedule service for my vehicle, providing a detailed description of the issues and even mentioning that I possessed certified spare parts to expedite the repair process. Upon arrival at the scheduled appointment time of 12:30 pm, I sought clarification from the clerk, Sam.B, regarding the service, confirming readiness, repair duration, and cost. I was provided with an estimate of two hours at a rate of $139 per hour and was led to believe that I would receive a call upon completion of the service. However, after waiting for an hour, I was informed by Sam.B that the necessary tools for one of the services were unavailable. Consequently, despite my intention to seek assistance elsewhere, i was unable to retrieve the car as it was already on the lift. To my surprise, the garage recalculated the service duration to 3.35 hours, significantly deviating from the initially agreed-upon timeframe. When I requested clarification, I was met with a denial of any prior conversation or agreement. This experience was deeply disappointing and distressing. Arriving at the garage at 12:30 pm, being informed an hour later of the service impossibility, and then, at 3:02 pm, receiving a bill for 3.35 hours is unacceptable. Despite feeling cornered, I settled the inflated bill as I had no immediate recourse, maintaining composure before leaving for home. I am now burdened with finding an honest garage to complete the repairs, compounding the initial inconvenience. As someone who values honesty and integrity, encountering what I perceive as deceit and exploitation in this situation has deeply troubled me. read more

WARNING...WARNING......WARNING DO NOT GO HERE IF YOU WANT IF YOU HAVE TO GET WORK DONE ON YOUR SPORTS CAR!!!!!!!!! These guys deserve a minus stars for there rating. I took my pristine 2000 Targa Top Corvette here for a very small exhaust repair, Jason, Steven told me when they put the car on the hoist they will have to loosen the targa top roof so I wouldn't crack, when they finished with the repair they forgot to re-latch the roof down, Jason and Steven and there team decided to JOY RIDE my car doing donuts in the adjacent parking lot, while they were doing this the roof FLEW off the car doing ALOT of damage to my roof, when I picked up my car no one told me this had happened and no one came clean about the incident there're denying everything, I did my investigations and they won't co operate with me or anyone involved, it has been 2 months now and they still will not accept responsibility or fix my car. Jason , Steven and Frank should all be held accountable. THESE GUYS SHOULD BE ASHAMED FOR WHAT THEY HAVE DONE !!!!!! DO NOT GO HERE!!!!!! read more

Hey Maybe you shouldn't let your employees drive your company car when your shop is closed. On Sunday July 21st one your company cars drove by me in a parking lot and rolled down the window to give me shit for allegedly leaving my dog in the car. When I politely informed him I hadn't he continued yelling at me. Perhaps next time he could park and investigate or make sure he's right. I didn't see anyone doing what he was yelling about. Please stop being an aggressive do gooder...comes off as really rude especially when you really don't care cause if you did you'd not be so lazy and do more about than yell at innocent by standers. From person tired of lazy do gooders who use that as an excuse to rage at everyone read more

It was a rainy Saturday and I'd broken down on the highway. These guys were not only open, but they gave me a loaner and got me back on the road. Wow I was impressed. Especially when I walked into the clean waiting area and get this nine bay shop. Amazing!! Not only that, but they do RV's as well. read more