Naran is the only shop that I allow to fix my 330i Sport BMW. I can count on him for advice and…read moredependable installation. He's done Valve Cover Gasket, radiator and starter without a hitch. A well run shop!

I went to Gary's automotive for an oil change and they told me I needed a new radiator and gave me…read morea quote of over $1,000. There were no indications that I needed a new radiator so I went to Auto Fierce where they confirmed there was nothing wrong with my radiator. That was quite a few months ago ; my radiator is still going strong. I was impressed with their service and will continue to go to Auto Service.

This garage was recommended by a friend and I'm so glad I took his advise…read more Services was top notch and my car drives like new! All their mechanics are extremely knowledgeable and professional. General manager Saeed is an awesome guy! He is very honest & has a great attitude. I highly recommend this garage to anyone who wants car repairs done right at a great value.

Awesome service. A friend recommended this garage to me - I already had a good garage but I got a…read moredifferent used car and this garage was reported to know Mercedes well. They did a thorough inspection and told me things about the car that could be looked into in the future. As a woman I am always suspect of garages ripping me off - did not feel this here at all. Super reasonable price and friendly up front service. I definitely will return here and will recommend to others.

I'm glad I read the reviews before coming in here. The guy who guided me onto the hoist was exactly…read moreas advertised, and knowing it was him, it cracked me up. If you aren't familiar with shops like this, I can totally see how this would be off-putting. So - buyer beware on that point. John at the counter couldn't have been easier to deal with. Fast, efficient, friendly. Overall these guys are here to do one job, and that's fix your exhaust in the most expedient and reasonable way possible. I'm sure they do other things too but the exhaust on my Q5 broke in half and I needed it welded back together. That's what I needed and that's what I got, an hour later. No upsells, no BS.

Took my truck here after my muffler fell off. No…read moreappointment, but they took me in and had me back on the road within 45 min. They explained my options for muffler choices, and happened to have one in stock that fit. 100% would recommend this shop to everyone.

As usual my pre-trip was done on time at a fair amount. The…read moreplace to go! We have dealt with Andrew and the crew for years

One of these things where there was nothing wrong at all with the car when we brought it in, BUT it…read morehad made a noise a little while ago not repeatable. Husband had said the keyword of "alternator," which their service manager honed in on. I made certain he knew, when dropping off the car, as well as when he spoke to my husband that I work at a wholesaler for alternators and starters, and could have the part delivered at no charge whatsoever. They said absolutely not, proceeded to charge us for $450+taxes for a part that I could've had for free, bought it from a company that MY company actually supplies, ALSO RELAYED to them by us. Ridiculous. Wouldn't listen to reason, never will go back to them. They are scammers. Extremely unfortunate as I would absolutely love to support a small business in my own community, but yet... I have to deal with folks like these. Look at your bill carefully, you can question it, but they will probably still end up scamming you out of hundreds of dollars.

I first met Dave more then 15 years ago . I have been apprehensive about auto repair shops over the…read moreyears . He changed my mind . When ever i leave my car with him i have no worries about if they will repair something before it is needed. When it comes to cost he is a bit more reasonable the other shops . I think our grocery bill has gone up way more than his labor cost . They used to have a ok coffee a ways back . I miss that !!! All in all they have my per cent approval . PS: I am not related in any way to Dave!!!

I have never seen such a perfect, super experienced and humble man who helped my car got fixed…read more Mahmoud was the Iranian talented mechanic, who with more than 35 years of experience, help me to fixed my brake. I have had my Mitsubishi' brakes fixed somewhere else which they were not good enough to replace the brakes perfectly. Therefore, my car's engine light and a bunch of other lights have been remained on. Mahmoud, with his best knowledge, found the origin of the problem and got it fixed. I highly recommend this business.

After the $100s of dollars and multiple times using their service, the mgt says thehy will not help…read moreme out with an issue and the mgt refuses to talk to me about it. Talk about piss poor service.

Love these guys. Wanted to book a mobile used car inspection and found these guys in Yelp…read more Booking was so easy and mechanics was super helpful and competent. He told me everything about the car I needed to know and made me feel comfortable with my purchase.

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.