I ordered 3 coils for my motorcycle on June 30, coming from California. On July 15 I got my Visa bill, was billed for one only. I phoned Mopac in Langley, the salesguy that answered told me I had to talk to the guy I ordered from, who, of course, was away that day. Then he hung up on me. So, phoned back the next day, got my guy on the phone and asked him to ship the one he had so I could start riding. It arrived on July 20. Phoned back when the one arrived to find out about the other two. My guy was away and the fellow I had on the phone didn't want to talk to me. So, it's a month later and I'm still waiting. . . Next time I'll go direct to the US. Won't be dealing with Mopac again: - very slow delivery - hard to get information (maybe their distributor is back ordered, but how do I know??) - rude sales support on the phone read more

Everybody should just remember that if the store tells you that this is for your car and it does not fit, you do not get refunded. You only get the store credit. This cost me $350. To be put on a gift card. And now I have to go buy this product somewhere else because they don't have the one I really need. read more

The guys at the front arn't well educated enough to help new customers select the performance parts they're looking for. They wont help you print out anything regarding parts, give a parts list. Anything like that to work with you to purchase a set of parts one needs. I have a list of things i need including pistons headers ect. and was not helped on any piece i need, the responses i got were one liners about other things i didnt need. No brand recommendations. Awful service. I dont recommend this place at all. read more

Driving along 200th St. in Langley, I noticed an auto parts store near Pharmasave. I needed some parts for my headlight, so I decided to take a look. Approaching this place, it looked huge, and when I came inside, boy was I surprised! This place is humongous, with so much stuff, it's amazing. It's super clean and just filled willed a huge selection of automotive needs. With that being said... Based upon my first experience. Mopac is like some, not all, really attractive people... It's appears to be amazingly beautiful, but it's personality is a turn off. When you talk to them (the staff- one in particular- Blonde guy), they are a jerk. I came here with my husband & my little guy, we were the only 3 customers in the store... We didn't get any kind of customer service what so ever from this guy. No "How can I help you?" , "Hi, how's it going?", "I'll be with you in a moment!" Nada! We were literally standing right in front of him, and nothing. Seriously? Now to help this horrible situation, someone from the back came out, actually did ask us if we needed anything, and answered our questions. Thank you to that one employee! We really appreciated it! Overall, based on this unfortunate experience, we will not be coming back to Mopac and definitely cannot recommend it to friends or family. Appearance= Great :) Customer Service= NOT SO Great :( read more

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Recently purchased a MSD ignition that turned out to be faulty out of the box. When I attempted to return the item for exchange I was simply informed that it was not their responsibility and that I must contact MSD directly. I would definitely not recommend dealing with this company as they do not back their products. read more

I bought four sets of black synthetic suede "Performance World" seats for two vehicles about 6 months ago. Three sets were adequate although of disappointing quality, but one set immediately faded to a light grey. The vehicle in question is a convertible but has been parked in a garage with the soft top on the entire time when not being driven. The back seats are still jet black. The fronts are completely faded. They were installed at the same time and have had identical UV exposure. When I contacted Mopac, they handed me off to an employee who turns out to also work for Performance World. He said it's normal and not covered. To be clear, he said manufacturer/material defects are not covered. Garbage product, garbage service. Go anywhere else with your hard earned money. read more

I just had some performance upgrades done to my 2014 mustang 3.7 convertible. I had placed my order on line with Derrick. Very friendly and knowledge staff and everything was installed on time and quickly. Very pleasant experience. I forgot to ask the name of the installer...but he was helpful with information about my SCTX4 tuner. I highly recommend shopping here. I found there prices to be competitive. read more

These guys are a joke! Sold me the wrong part and when i bought the new one they told me i am lucky they are refunding me my money for the wrong part they sold me. Never shopping there again. read more

Ive been there a few times now, the first time was excellent my salesman was very informed and helpful, and their prices are the best that I could find in Canada (for my specific order). The second time i was there the salesman did not seem interested at all in helping and I felt like he just wanted me to leave. I will definitely go back, but make sure to get a good salesman and you will have a good experience. read more