My car started smoking at the border station and Alley Auto was open and quickly able to…read moreinvestigate the issue, get the parts and fix it, and get us back on the road that afternoon. Huge thanks, they saved our trip home!

I cannot recommend this business highly enough. The staff is extremely knowledgeable and nice and…read morebend over backwards to help. They get your car up and running in record time, even when parts have to be sourced externally. They do not look down on you for having old cars with deferred maintenance and try to help work within your budget and timeline. Best auto repair shop I have ever patronized. Love these guys!

Most incompetent store employees ive ever come in contact with. I called at 8:55am and had to order…read morethe part which the lady on the phone said if shes orders by 915am it will be there by 945 from Burlington. I said cool let's that. I get there at 950am and she tells me she missed ording it. She had 20 mins to do her job. So she tell me itll be there by 1045am, im outdside waiting for the shuttle "parts truck" to get at 1056am shes comes outside to tell that they dont actually have the part now and its gotta come from bellingham and i can pick it up in the morning. I took 2 buses to get there so i had to leave my dog in my broken truck because i cant bring her on the bus and it now 3 1/2 hours longer then i was supposed to be gone, its getting hot outside "windows are down a little" and i have no part to fix my truck and i live 3 hours away in south pierce county... UN-F-ING BELIEVABLE WORST NAPA #INCOMPETENT EMPLOYEES

It's an excellent place I actually went here by accident cause I was going to go to O'Reilly to get…read moremy battery replacement for my Mercedes but this place is very clean the people were very friendly and they had about a stock which is very important in this day and age thank you for your help great place for auto parts and service

The owner Roland is friendly and happy to help. If only the other wreckers in the area were the…read moresame.

From the owner: Temporarily Closed…read more... Stop paying full price for car parts! At RCU Auto Parts Ltd in Sooke we carry a huge selection of quality used auto parts for all makes and models of cars and trucks. And if we don't have what you're looking for in our yard our knowledgeable staff members can easily order it for you. What's more, we offer free removal of scrap cars and trucks and even pay top dollar for reusable scrap parts.

I love the folks at O'Reilly Auto Parts! I just had my break light come on and the young man from…read moreO'Reilly came out to take a look and then checked all my fluids and gave me peace of mind that my Range Rover was totally fine with all the fluids! They are always so helpful! Great shop with sincerely helpful employees! Great job, O'Reilly!

Love that you're able to borrow diagnostics tools (some require you stay in the parking lot, some…read moreare free, some I think cost). Prices are reasonable and the employees are pretty knowledgeable which is really helpful. You can I ask them about a lot of things and they'll often be able to point you in the right direction. Part selection seems pretty good though it is a littler smaller and there are a few things missing that I would expect. But really it's a good automotive store.

Because I had such a bad experience taking my car in to H and M Auto Repairs (Alias Bumper to…read moreBumper Auto Repairs) I went into Bumper to Bumper Auto Parts (where I was buying all my parts) And asked them why the guys down the street were calling themselves Bumper to bumper and I was told that they were affiliated. Now I go to Lordco for most of my parts. I still highly recommend Bumper to Bumper Auto Parts for there great people but I strongly recommend not going to H and m Bumper to Bumper Auto Repairs for the same reason.

Popped in just to pick up some cargo straps. Staff was friendly and helpful and pointed me right to…read morethe items I needed.

So - every time I have gone in there it has been an incredible experience. The staff are incredibly…read morehuman, capable, knowledgeable and incredibly communicative. If they don't have it at the specific location they can have it delivered in a couple hours. The competition is days, if they can figure out what I'm asking. On floor selection is also very good.

Hi there, I was just wondering if you were aware that your company up here in Canada has hired on a…read moremafia hit man as one of the directors and wanted to give you a heads up before I start calling y'all out publicly seeing as he's a rather incompetent hit man and so are the goons he sent to try to kill me. Ya can tell all yer human trafficking mobsters that: I'm still alive you yellow bellied mofos and you all couldn't whack a COVID infected gopher on a putting green!!

Worst customer service ever…read more Is this what I should expect being that I'm not an "islander"? I was visiting with my Mom, she had trouble getting her car started. So I called a local car parts store in Friday Harbor. They didn't have her battery, but they had said that they would install it in the parking lot if they did. I couldn't wait the extra 2 days for them to have it delivered. So I called NAPA. Chuck answered the phone. He informed me that they did have that battery in stock. I asked him if he could install it for me, he said it was unlikely because he was working there on a Saturday all by himself. Okay, this I can understand. BUT, when I got there, Chuck was one of the rudest people I've ever come across. I asked him if he had a couple wrenches I could borrow, seeing as how he couldn't be bothered (nobody else was in the store btw). He slammed the toolbox onto the counter and exclaimed "here". He would only let me take one wrench at a time out to my Mom's minivan. Finally, with the battery inside the store, he seemed too occupied to come advise me as to where to put it, so I set it down. Several minutes of him standing at the opposite end of the empty store, he finally paid us a visit. But he instructed me that I needed to lift the battery off of the floor and put it on the counter for him so that he could read the numbers. I complied. We got the new battery installed. After which, when I returned the wrench, I said "here ya go". He responded with "thank you Mr. Special". What a D*CK!! I wish I had waited the extra 2 days for the battery from their competitor. Grrrrrrr!! I would recommend to everyone, stay away from this store. Worst customer service experience EVER!!

Shout out to Napa Auto parts in Friday Harbor. They have courteously and patiently bailed me out of…read moremany a small automotive conundrum, working extra hard to spirit hard to find parts to the island just a little bit faster. They maintain their sense of humor no matter the mood of the customer and are extremely knowledgeable about many aspects of DIY repair. Favorite purchase lately: a jump box that I have used three times since I bought it. These guys won't sell you something they don't believe in. Excellent UHaul rental site as well -- I've gotten a big truck there, as well as used the van for a day. Bonus: there's great old golden retriever hanging around, nice to pat while you're waiting.