Was scammed 1100.00 dollars from this dealership. Car was filthy and disgusting. These guys are…read moretotal scammers. Beware of doing any business here. If I could give 0 stars I would have. I can't believe this dealership hasn't been closed down. You've been warned.

Was scammed for 1500$ and tried calling them back but they never returned the calls, car was filthy…read morewhen it was received. Would never recommend these scammers

Terrible service, I won't go back. I had one quick question and the guy at the counter ignored me…read morefor 10 minutes. The girl at the cash was nice but didn't know anything about the product I was purchasing. Have been there a couple times and was never able to get any assistance.

I'v been in business for 40 years as a LTD company and still can't get a good price.So i went to…read moreB&B and got jobber price I will never deal there again.

After confirming that my vehicle purchase included a ev charger and an adapter Island Ford tells me…read morethat my purchase did not include these items and I will have to purchase them, this after the sales manager confirmed they are included. As well my trade in was devalued due to the Carfax report flagging a discrepancy in the odometer reading which Island Ford said was odometer rollback. After submitting a ticket to Carfax they investigated and found it was a data entry mistake. Island Ford refused to refund the difference in the trade in and actually stated that I lied about the Carfax. Stay clear of this dealership and especially the sales manager.

Updated to add: I spoke to the manager who apologised profusely and has addressed all of my…read moreconcerns and reimbursed me for the key. For that reason I'm updating my review from 1 star to 5. I appreciate it when a company stands by their promises and fixes mistakes and misunderstandings. bought a 2011 Kia soul last Tuesday. The brakes were a bit grindy so I requested they be changed and, obviously, that the car be given a once over in the shop and any safety issues dealt with. On Friday I got a phone call saying there was a "glitch" with the keys and they had to take it to a Kia dealership to fix it. So, eventually, after much back and forth I got my car on Wednesday. Now, I have to say that, due to their screw up with the keys, they did provide me with a loaner car so up until this point in the transaction, I would give them a 4 star review. However when the car was delivered it only came with 2 keys (the sale included 3 when I bought it), there was barely any gas in the tank - maybe I'm being petty but when I pay dealership prices I expect a full tank of gas. Also, I did not receive a carfax (the salesman reviewed it with me at the dealership) nor was there any documentation from the shop about fixing the brakes, the key debacle - I would have expected a report from Kia too - or any other work done on it - or required on it. Their website says that they do free delivery for all of the island and, while they did deliver the car, they did make several requests for me to drive down to Duncan (I'm in Parksville) to pick it up. I phoned the manager (Kyle) to express my concerns and I felt as though he dismissed me. He apologized for the loss of the key and gave no offer of renumeration for it - these keys are approximately $300 to replace so I'm more than annoyed and feel screwed over by Island Ford.

I have been dealing with Jason, Chris and Nora at this location for the past year now. Nothing but…read moreservice to the utmost regarding my Kioti CK2510 , implements and equipment trailer. Great advice and excellent pricing. Also, great coffee!!

From the owner: We specialize in the sales and service of all brands of heavy equipment, including New & Used…read moreBobcat, John Deere, Kioti, Wallenstein, Mahindra, & Yanmar. Equipment we carry includes Skid Steer Loaders, Multi Terrain Loaders, Mini Excavators, and Large Excavators for anything from home renovations to commercial construction projects. We have onsite and mobile factory trained mechanics at our Duncan location and an equipment database that is second to none, so we can always find the heavy equipment you need to get the job done. You can be confident in your purchase from Harbour City Equipment Ltd because every piece of equipment we sell comes with a warranty and a rigorous pre-sale service and inspection.

Beware their service department wanted to charge $209 for changing a broken wheel stud ( something…read morethat should never have broken in the first place) , Canadian Tire did it for $40. I told the service staff how to do it, and they still insisted they were right. My wife booked the appointment and they did not give her an estimate. Make sure you talk to a mechanic or research the Internet before getting work done. Ron