This is a place you want to bring your vehicle for an honest and trustworthy experience from…read morequotation to the final repair costs. Great staff who do their upmost to reduce your costs. My large repair ended up costing a few hundred less because of the service reps diligence to find the best price on parts and labor. I will definitely be a return customer with all of my vehicles for servicing and repair. Richard K.

My wife recently took her SUV in for its regular servicing. They recommended new tires, which it…read moredefinitely needs, and provided a quotation for a set of tires. They told her that they have a relationship with the tire wholesaler so the price they quoted was the "best in town." But it turns out, after a bit of calling around for other quotes, the Auto Check price was about $320 higher than other shops for the identical tires. In other words, they were prepared to gouge her for tires they clearly knew were way overpriced. To me, that kind of business practice stinks.

Wrote to this company for information on vehicle repairs. I have not received a response of any…read morekind after 10 days. I also used their website to submit an appraisal by submitting photos using their directions. Still no response after several days. If that is the way they attend to business, I am lucky they didn't respond.

the best service from the day I called to the day I picked up the car. every staff member was…read moremaking me feel as though I was their only customer. the process of getting my car repaired was simple. shout out to these folks!

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

Professional, friendly, excellent service. I've had my car serviced there for 5 yrs. Always…read moresatisfied. Good community vibe.

Quoted me wrong price on the phone for brake pads drove 1 hour one way for nothing than a year…read morelater my Toyota dealership says brake pads worn out .. cheap quality lousy workmanship..

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)

Joe's sold me the right tires at the right price. The tire technicians were friendly and did…read moreexcellent work. I'm happy to recommend Joe's to everybody. They're really good!!!

Got a flat coming back from Nitinat. Put the donut on and made it to Joe's tire hospital. They…read moretook the tire right away. Fixed it and charged a fair price. Old school customer service. I hope I don't ever get another flat but if I do I know where to go in Duncan.

We had to install a new water pump on oir RV. The staff here were helpful, friendly, and…read moreencouraging, as alwaya! Top tier, staff, and top tier service!

Excellent to deal with from Brodie, Andy Brent and Kevin have all gone above and beyond for us…read more From sales to service to parts. Like in life you treat them right they treat you right.

Prompt service. Quickly diagnosed the problem. Did not try to upsell. wouof not hesitate to…read morerecommend his services.