Because I had such a bad experience taking my car in to H and M Auto Repairs (Alias Bumper to…read moreBumper Auto Repairs) I went into Bumper to Bumper Auto Parts (where I was buying all my parts) And asked them why the guys down the street were calling themselves Bumper to bumper and I was told that they were affiliated. Now I go to Lordco for most of my parts. I still highly recommend Bumper to Bumper Auto Parts for there great people but I strongly recommend not going to H and m Bumper to Bumper Auto Repairs for the same reason.

Popped in just to pick up some cargo straps. Staff was friendly and helpful and pointed me right to…read morethe items I needed.

Was scammed 1100.00 dollars from this dealership. Car was filthy and disgusting. These guys are…read moretotal scammers. Beware of doing any business here. If I could give 0 stars I would have. I can't believe this dealership hasn't been closed down. You've been warned.

Was scammed for 1500$ and tried calling them back but they never returned the calls, car was filthy…read morewhen it was received. Would never recommend these scammers

Terrible service, I won't go back. I had one quick question and the guy at the counter ignored me…read morefor 10 minutes. The girl at the cash was nice but didn't know anything about the product I was purchasing. Have been there a couple times and was never able to get any assistance.

I'v been in business for 40 years as a LTD company and still can't get a good price.So i went to…read moreB&B and got jobber price I will never deal there again.

After confirming that my vehicle purchase included a ev charger and an adapter Island Ford tells me…read morethat my purchase did not include these items and I will have to purchase them, this after the sales manager confirmed they are included. As well my trade in was devalued due to the Carfax report flagging a discrepancy in the odometer reading which Island Ford said was odometer rollback. After submitting a ticket to Carfax they investigated and found it was a data entry mistake. Island Ford refused to refund the difference in the trade in and actually stated that I lied about the Carfax. Stay clear of this dealership and especially the sales manager.

Updated to add: I spoke to the manager who apologised profusely and has addressed all of my…read moreconcerns and reimbursed me for the key. For that reason I'm updating my review from 1 star to 5. I appreciate it when a company stands by their promises and fixes mistakes and misunderstandings. bought a 2011 Kia soul last Tuesday. The brakes were a bit grindy so I requested they be changed and, obviously, that the car be given a once over in the shop and any safety issues dealt with. On Friday I got a phone call saying there was a "glitch" with the keys and they had to take it to a Kia dealership to fix it. So, eventually, after much back and forth I got my car on Wednesday. Now, I have to say that, due to their screw up with the keys, they did provide me with a loaner car so up until this point in the transaction, I would give them a 4 star review. However when the car was delivered it only came with 2 keys (the sale included 3 when I bought it), there was barely any gas in the tank - maybe I'm being petty but when I pay dealership prices I expect a full tank of gas. Also, I did not receive a carfax (the salesman reviewed it with me at the dealership) nor was there any documentation from the shop about fixing the brakes, the key debacle - I would have expected a report from Kia too - or any other work done on it - or required on it. Their website says that they do free delivery for all of the island and, while they did deliver the car, they did make several requests for me to drive down to Duncan (I'm in Parksville) to pick it up. I phoned the manager (Kyle) to express my concerns and I felt as though he dismissed me. He apologized for the loss of the key and gave no offer of renumeration for it - these keys are approximately $300 to replace so I'm more than annoyed and feel screwed over by Island Ford.

Beware their service department wanted to charge $209 for changing a broken wheel stud ( something…read morethat should never have broken in the first place) , Canadian Tire did it for $40. I told the service staff how to do it, and they still insisted they were right. My wife booked the appointment and they did not give her an estimate. Make sure you talk to a mechanic or research the Internet before getting work done. Ron

Revy RV Duncan 6482…read moreNorcross Rd, Duncan, BC V9L 5T3 Trailer dealer Trisha Mills 21 points   17 minutes ago We bought a new Mini Rockwood Lite from Revy RV 2 years ago and have had nothing but problems and repairs needing to be done. We had taken RV into Revy in November 2018 for some electical repair, a broken facet, and a broken jack. When we picked up trailer it was beeping inside and we were told it would shut off. We winterised trailer and 6 months later book a camping trip only to find the beeping is stl happening. We had a pefectly good battety on trailer that now was over charging and dead. Dave is the new owner at Revy and was attempting to work with us to keep us camping for the trip we booked..all at a cost to us..having someone come to us would have been hundreds of dollars. We decided we needed to bring trailer down to Duncan from Nanaimo. We cancelled trip and had 2 very disapointed children. We has to pay high gas fees, a reservation fee for a trip we did not go on. Dave did not compensate any of our losses or provide us with any reassurance other than fixing the wiring. He would not support giving us a new battery stating this was dead and over filled with water before he got it. Dave did not even say hello to us when we picked up trailer..brought it around and stated "this is as close as I can get it" I have to say I am disappointed with Revys customer service. With the amount of times we have had to bring our new trailer in for repairs we should have been compensated in some way. Dave simply stated, " I just bought this place not long ago". Ok, as a customer that makes it seem like what was bought before him does not matter? Yikes Dave!

Bought a brand new trailer from them 2 years ago and I am now having to take it back AGAIN for…read moreelectrical issues! They sell poorly built trailers and really don't care about the customer once they have left the lot! Would not recomend this company to anyone!