Keep away, i had my brakes done and they bent a brake hose bracket which meant the hose had been…read morerubbing against the tire and had almost worn right through.

I have explained twice that I need to switch the winter tires from old rims to new ones and then…read moreinstall new rims with installed winter tires to my car. There was even one of the worker at the reception desk who was involved in that conversation and understtod and confirmed that they got it. Both of them understood exactly what I need. Next day I came again to confirm appointment, price and that they understood exactly what I need. Eventually when I came at the day and time of appointment, brough the new rims and set of winter tires on old rims, that woman (reseptionist) said that it's double job for them. I said back to her that she and her fellow worker were told twice what I need to be on the same page and they confirmed at that time that they got it. Very dissapointed. Right away I came to the next door auto service and they did everything I needed within 20 minutes for $150 which is a very disent price for that. Will never consider this shop to get the service.

I have been taking my cars to this OK Tire for more years than I can count and they have always…read morebeen so very helpful and given excellent and affordable service. Edwin & Ronita are wonderful and caring people and they have amazing employees working for them.

I had a regular service done on my car, oil and filter change in OK tire store. It was done in OK…read moreTire store - 6092 Kingsway, Burnaby, BC, V5J1H3. Before the service I asked the manager how much it would cost. I told him what car I have (mercedes c230 2009) and after some time they told me it would cost $196. Almost at the end of the service I was told that my car takes more oil and the service will be more expensive. I told them I was not happy but they said they did not know that my car takes so much oil. Finally, instead of $196 they charged me $286. They said that instead of 5 liters of oil they estimated my car takes 9 liters of oil and the oil is expensive (around $20 per liter). I was very unhappy that even though I told them what my car is they charged me 40% more than the estimate. Also, I checked on Google and found out that my car takes 5.5 liters of oil and it is impossible that it took 9 liters. In addition the technician spilled a lots of oil over my engine and I have for days a horrible smell of burned oil. Overall horrible experience

They did it again! a full list of repairs from brakes, brake lines, tie rods, hubs, serpentine belt…read moreto shocks and all the rusted wear and tear! Years of use and needed maintenaince made good again to keep this truck running for more years to come! So happy with the great pricing and fast and professional service. The trailer is hooked up and that will be the next project that needs some TCL!

Excellent, friendly staff. I appreciate the speedy examination of my vehicle's air conditioning…read moreproblem. While it isn't fixed yet due to the unavailability of the part I need, I now know what I need and hope the part i ordered from the USA will be serviceable. I guess I will find out next week. Thanks again.

Last week, I sent my car to KalTire at Surrey BC have the tires balanced and rotated. My experience…read morethere was much less than satisfactory. Here's a summary: 1. I told the guy, Manpreet(?), I also needed the spare tire inflated. I had mentioned that earlier when I called but I requested that again just to be sure. I told them I have emptied the trunk and the spare tire is readily accessible. 2. They took my car and FOB but didn't offer any kind of written job order, which is strange and risky for me. 3. After they finished the job, the priority for the guy at the counter (a chinese guy) seemed to be simply collecting payment and little else. I had to ask to see the service report, which he had to retrieve from a garbage bin! 4. When I asked, the guy had no clue as to which way the tires were rotated. He made a guess and said it was cross rotated because my car was a 4-wheel drive, which my car wasn't! He then corrected himself and said the tires were rotated directionally (same side front to back). I dodn't think he knew what he was saying. 5. The notes on the service report said there was "rear edge wear on both fronts down to cords". I checked the tires after I brought the car home and found no such wear. 6. The report stated the tires had between 3/32 and 5/32 threads. I checked. My Michellin tires has around 32,000 km and still has more thread depth than that! 7. Report said the brakes were dry. The report recommended service. At 32K odometer, my 2018 Lexus brakes are still good!  8. Finally, I asked the guy whether the spare tire has been inflated as requested. He assured me it was. Not convinced, I demanded he ask the mechanic who worked on my car (JAXU?). The guy went and came back with the assurance that the tire was in fact inflated. Well, I was still not persuaded so we both went to car to have that verified. Lo and behold, the tire was NOT inflated.  Suffice it to say, I'm never going to KalTire again. Sloppy service! I should have known better than entrust my Lexus to these amateurs!

I usually rely on Kaltire to help me with majority of the maintenance on my vehicle as I thought…read morethey were reliable. In the past I have gotten one full set of tires in late 2022 and have had to purchase multiple other tires due to nails on the road and such last one being in august. In which I had asked for an alignment done as well as I was there and I noticed a bit of pulling. However I came by a few weeks ago for a tire replacement for my front left tire to be replaced due to a flat that occurred two months prior I was assisted on the phone by James who on the phone seemed knowledgeable, and accommodating which was very helpful. However, when I had came in store I was talking to James about my concerns as my tire only popped due to poor alignment the tread towards the inner side has thinned out almost entirely which is due to poor alignment. I asked him how did it happen that quickly if the car was only used once or twice a week for three months, it does not make sense to me. He said too me that he didn't see it in the records ever being done in august so when I'm sitting in the lobby waiting for them to finish work on my car that I have specifically asked for what are they actually doing? He said he would throw in a free end inspection for me to make sure that nothing else is the real "problem" Less than 10 mins later they are pulling my car into the back and getting it on the lift five mins later coming out and blaming it on the bushing saying they can only install the tire but not align it for me never giving me a particular reason as too why. He insisted for me too book with them to have all the bushings replaced for 1500 dollars and that I'm just gonna have the same problem over and over until I fix it. For some reason I just had a uneasy feeling so two days later I drive it to a budget auto centre and PAID to have it inspected for any maintenance that would need to be fixed soon. And a hour in a half later he comes out with a detailed sheet. He kept me updated showed me things that needed to be replaced and why they needed to be. He informed me that my bushing are just fine.. but that my front right tire was about to go... so tell my why KAL TIRE never mentioned anything to me about it! Would they rather have me stuck on the road again just hoping I'd return? Yes my car is old yes it needs a lot of work.. but at the same time don't take advantage of someone just because you can. Just disgusting... budget mentioned my control arms will need some replacing coming up but there's nothing preventing an alignment from being done... I was going to post this sooner but I have been so upset and angry with this establishment.. but I'd rather have others know to go somewhere else!

Good People and Good Service…read more They were able to get my tire fixed at a short notice and the charges were very reasonable. Definitely coming back here as needed...

the boss likes to BITCH you out if you don't park and just pull in. stupid man…read more Don't go here if you expect a professional.

Had the misfortune of dealing with a flat tire and North road wasn't exactly my go to at the time…read morebut because it was nearby, convenient and they miraculously had time to squeeze me in, I took the jumped at the opportunity - and boy am I ever glad that I did. They were friendly and quick to accommodate. I dropped off my car walked home and waited for their call. He quoted me about an hour and the whole service probably took 1.25 hours. When I picked up my vehicle the kind man informed me that he sealed my tire and pumped up my spare tire to its correct pressure. The best part about all of this was that it cost me under $30! Thanks for your great prices and services!

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

inspections, alignments , diagnostics , tires , brakes they do it all , very happy with my recent…read morework at l&s automotive

Easily the best auto repair shop I have ever dealt with…read more When my truck went into the shop for maintenance, I was provided with a courtesy car and constant updates on my vehicle. My truck had a lot of issues as it is mainly driven on forestry roads. When I went in to pick it up Ryan, along with his two mechanics Dan and Greg, put my truck up on the hoist and showed me the exact work that they had done. They also took the time to explain why I was having these problems, and how they could be prevented in the future. They performed the work that was necessary, and gave me a list of work that will need to be performed in the future to keep my cost as low as possible. They genuinely made me feel like they were trying to help me instead of trying to make their shop money. I live in North Vancouver at the moment, moving to Squamish soon, but I will continue to bring my family's vehicles to Ryan and his team at L&S in the future. Thanks for all your hard work guys

Great service and great owner (John). Within minutes of pulling my car into the shop John had taken…read moreit for a test drive and diagnosed the problem. The price was both fair and affordable. I will definitely be taking my vehicles here in the future.

1st time here. John was great. Attention to detail. Explained and showed me everything on the…read morecomputer and underneath the car on the hoist. also provided a workaround cheaper alternative to my exhaust problem. Very impressed. Will be coming back here again!!