Jim came and installed a new AC unit for us a couple of years ago. It's been much better since,…read morezero complaints. I went downstairs into the basement this morning to discover that our sump pump had backed up. You love to see it. Hopped on Yelp after a couple of hours of slogging around and moving crap out of there to discover that Jim also does plumbing. Didn't hesitate to call him and book him to properly set up the sump pump, and I have zero doubt he's going to come out and do it right. As long as Jim Leipart is doing anything having to do with home maintenance, he has my business. I can't give a higher recommendation than that.

Jim is an honest guy. He has replaced several of ours and our families' water/ heating/air units…read more He has very fair prices, and even gives a military discount. Anyone who we have referred has been extremely satisfied as well.

Jason installed a new A/C and furnace in my home. The contract gave me a 10 year warranty on parts…read moreand labor. I experienced an issue a knocking noice through the wall from the air conditioning unit, I've tried calling and emailing for months and have had no response from Jason. What good is a labor and part warranty if it is not honored. This lack of service and follow through gives small business a bad reputation. The "Q" in Q heating &cooling does not mean quality.

Great customer service, fixed my heater and great prices. I had multiple companies come and look at…read moremy heater but were quoting me a crazy amount or told me I needed it replaced. Jose fixed my heater and it's been working perfectly fine now.

Yesterday morning on a 98 degree day, our AC stopped working. We contacted Lyle from Lisle, and…read moreRobert was at our house within an hour or so. Which was amazing since we have been in a long heat wave, and I am sure they have been very busy fixing many AC units. He diagnosed the 2 problems that caused our AC to fail. He had to get new parts, and was back by noon today to fix the 2 issues. We now having a working air conditioner! They were very personable, professional, experienced and knowledgeable about finding out what caused our AC to stop working. We highly recommend this company!!

Another outstanding visit today from this company!!! Marty came over today and did an exceptional…read morejob checking and cleaning my furnace and changing my water filter. Marty answered all my questions and went above and beyond in providing excellent customer service today! Please reach out to this company to service your furnace if you want your job completed the right way!

I wanted to take a moment to thank Andrew S. for his exemplary service. He is a very knowledgeable…read moreand thorough technician who explained his findings clearly and concisely, giving my family complete confidence that our concerns were being properly addressed and that we had chosen the right company. We will be sharing this experience with family and friends. Andrew is a true asset to your team, and his outstanding work deserves recognition.

I have trusted TR Miller for a complete HVAC, water heater , sump pump and drain clearing over the…read morelast few years. After scheduling any service I received confirmation texts and updates that kept me fully informed including name and picture of the service person arriving. Every service person was very personable and professional. The quality and value of their services was outstanding. As a homeowner over 30 years I fully recommend TR Miller.

I had 'Expert' put in two electrical outlets, one of which they ran though my sink cabinet instead…read moreof the wall. I don't know where the other one goes since all I can see is a plug going into a hole in the wall on the side of my washer/dryer. They also replaced a 15 amp breaker with a 20 amp and added a new 20 amp. Some time later I looked in my electric box and noticed one of the new breakers was showing red. A young man came out and told me there was nothing wrong with the breaker and tried to charged me $99 to not fix it. I kinda lost my temper and told him to 'get out and sue me'. When I called the office to straighten things out, they had blocked my number.

This is the plumbing service that my HOA management company uses, so I was forced to work with…read morethem. At first the plumbers seemed helpful and respectful, but the more I dealt with them the more I found them dismissive and disrespectful. When one of the EP plumbers noticed problems with the work my contractor did, he did nothing to address those issues nor did he help me understand what needed to be fixed. When a different problem arose after EP's work, I called the company. The person who took the call answered with, "Expert Plumbing, how can I make you smile today?" As someone who works in customer service, I know how cringey that is for both the employee and the customer hearing it. Ugh. Yet, this EP employee did nothing to make me smile. She put me on hold for 2 or 3 minutes, and she did not help me get a resolution to the new problem. She told me that the new problem was due to my contractor and not EP. I had to hire a different plumber to fix this new issue, which he told me was because the previous plumber (EP) didn't take care of something. The new plumber fixed this problem AND he addressed the issues caused by a mistake my contractor made. That is the kind if service I expect. It is too bad Expert Plumbing doesn't deliver this level of customer service.

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!

Always prompt service -- they are there when you need them. Very fair pricing and they do what's…read moreneeded, not soak you for their benefit. Probably the most honest company I've worked with over the years. Highly, highly recommended n

Great business owner. He doesn't upsell, and spends a lot of time explaining stuff, which is very…read morehelpful for a first time homeowner. Already called them for two different projects, will continue to call them for all heating and cooling needs. Highly recommend them.

First company looked at my AC problem and recommended a minimum $600 repair that he wasn't sure…read morewould even work. Was pushing for a complete AC replacement. Anthony from AccuMax diagnosed the problem in 10 minutes and $350 later was back in business with AC that is running the way it should. Highly recommend the honest, complete service and attention to detail.

Do not use this business!!! I was quoted a price by the tech that came to check my central air. I…read morepaid what I was quoted, then I received a call from the owner that the tech quoted me the wrong price and she requested that I pay the additional amount. She said if I didn't pay the additional amount, the tech would not be paid. The tech that quoted me the incorrect amount should be responsible and the owner shouldn't expect me to pay the additional. I would never recommend this business to anyone