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    Albertsons

    3.7 (285 reviews)
    ModerateGrocery
    Open • 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Patti of Albertsons, Tustin, CA, arranged and delivered on 12/22/2025, to a customer, my friend, adopted mother for Christmas
    Rassin R.

    Today, Monday, December 22, 2025, I, Rassin Roshan, placed two (2) orders of flower bouquet through Albertsons website. The process went through my phone On a GROUPON order sheet, I received confirmation number and for each order a confirmation order email. See attached. I called Albertsons florist department number to confirm my order(s). The most lovely Ms. Patti looked through her side of the orders, saw nothing. She suggested, I should call the phone number associated with the email. I thanked her and called the number. I took her suggestion and I called (800)580-2913. I spoke to a customer service from India. He too was very nice, but couldn't find my order. Well, I called Patti at Albertsons back and explained my situation. Ms. Patti a very kind person looked again through her backside of orders placed online. Unfortunately , she couldn't find my two orders. I live in Plano, TX, and can't get up and purchase flowers for my friend/adopted mother who lives in Santa Ana. CA. The most kind Ms. Patti, created a little flower bouquet see attached, and hand delivered to the destination. Thank you Patti at the floral department at Albertsons, North Tustin, for saving the day. She took initiative and gave me her time to research to locate my two orders. She solved my problem, by a most kind gesture of creating a little flower bouquet and delivering it and sending me a confirmation picture by text to my phone. Ms Patti is an outstanding customer service representative for Albertsons Florist. I highly recommend her. She is also an outstanding citizen providing me on the phone service as she might been having a very busy day at the store. Thank you Ms. Patti for all your help today, Monday, December 22, 2025. Sincerely, Rassin Roshan, Plano, TX

    New Tillamook Beef Jerky
    Roselia G.

    This grocery chain always has the biggest produce section of both organic and non. Helpful staff too. I can always depend on Albertsons to display the newest items that just came out. And the Signature Select bottled juices are one of my favorites. They have really good fruit mixtures with no added sugar needed. I do just wish that they had an organic option within their brand line.

    This is a "trimmed" Tri Tip with so much fat from this Albertsons.
    Will M.

    The good: - A large supermarket with most everything you could need - Clean, well-stocked, well laid out with name brands and generic - Nice big parking spots, loading/unloading your crew is easy - Produce variety of seasonal items are good, cob corn all year! - Essentials like bread. eggs. and milk are reasonably priced - I like their meat section but one complaint below - Great sales on sodas and other items (i.e. buy 2, get 2 free) - Starbucks and a pharmacy inside - EV charging stations outside - They have employees than can shop and load for you - Helpful manager The bad: - Tri tip roasts are up to 1/3 of the weight is fat on the bottom. even trimmed - In some mornings there are no cashiers, just self checkout, sometimes a pain - Rising prices like all stores I like this store a lot. It serves my needs most of the time. Unless it's a hot sale (like Rib roasts at half price during the Thanksgiving to NY EVE), they're usually well stocked. If I need to ask an associate where something is, they always know. I really wish they would have cashiers in the morning. Sometimes I see people with a large shopping cart full of stuff and feel bad if they need to do self checkout. Not much more to say, except it's the best store around these parts for me

    Balloons by Randy. So beautiful!! Thank you
    Andrea C.

    I would like to compliment Randy from the Newport Ave. store in Tustin, CA. He helped me with balloons Sunday 3-23-25. At 7pm. He was very friendly and was always involved in my getting my order correct. I much appreciate him!! He deserves a kudos thank you Randy for making my daughter's birthday special.

    Carlie R.

    I ordered a birthday cake for my boyfriend from Albertsons and the ordering process started off smooth. I went in, placed my order, and everything was taken down correctly. The day before pickup, I called to make a few changes to the design--specifically to update the wording on top and add two things to the sides of the cake. They confirmed the changes with me over the phone and repeated everything back correctly. But when I picked it up, the order was wrong. They completely forgot to add my boyfriend's name on the cake, and when I mentioned it, they just said "sorry" and offered to squeeze it in really small underneath, which I declined. I had asked for the number "27" to be on the side of the cake, but they placed it on the front instead--and it looked rushed, smudged, and off-centered. The top writing also came out uneven and messy. When I brought all this up, no one offered a discount or partial refund--I still had to pay full price for a cake that didn't match what I asked for. Super frustrating, especially for a birthday.

    Crispy fried chicken  with potato  wedges for cheaper price and crispy jumbo chicken legs

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    2 years ago

    Maria at self check is amazing. Always has a great attitude and smile ! She needs a raise asap ! One of the best workers at that albertsons

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    3 years ago

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    4 years ago

    Chris at the deli is super rude don't ever shop at the counter when he is working there!

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    2 years ago

    great selection of produce, seafood, meat, bakery. they have a fast service and friendly customer service! the store is really clean!

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    4 years ago

    Excellent customer service. Karl is a star employee. Store is always clean the employees are very knowledgeable

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    3 years ago

    The checker, Sherry, is great. She is so customer oriented that it keeps me coming to that Albertsons!

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    7 years ago

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    5 years ago

    Maria H treated me so kindly in the checkout and Jose bagged my groceries perfectly. They created a pleasant customer experience.

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    Page 3 of 8

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    Review Highlights - Albertsons

    “Cydney in the meat dept is always showing that you can count on her for your special requests and specific cuts of meats.”

    Mentioned in 7 reviews

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    Stater Bros. Markets

    Stater Bros. Markets

    3.1(141 reviews)
    0.9 mi
    •$

    The produce is outstanding - fresh and excellent prices. Each week I buy kale, carrots, beets,…read morecucumbers, and avocados for a weekly salad prep. It's great all week. The customer service is friendly and helpful. Janelle in particular is always a pleasure to see and talk with. She remembers her customers and treats everyone with professionalism and kindness. George and all of the staff in the butcher shop are always helpful in getting the best orders possible. They are friendly and fast. This is a great place to get all your weekly groceries. A+++

    This Stater Bros seriously needs to take a hard look at its management because the way this store…read moreis being run is ridiculous. Every single time I come here, the checkout lines are extremely long and there are only one or two cashiers trying to handle a store full of customers. The worst part is watching these employees run around doing EVERYTHING. They're cashiering, bagging groceries, helping customers, and basically doing the work of multiple people while management apparently thinks this is acceptable. You can clearly see how stressed and overwhelmed the employees are, yet they continue working hard trying to get everyone through the lines. Meanwhile, customers are standing around irritated and complaining because they have to wait forever just to pay for their groceries. I've personally gotten so frustrated with the wait that I've left my cart in the aisle and walked out. No grocery shopping trip should be this frustrating on a regular basis. I've heard there is new management at this location, and if that's true, something clearly isn't working. From a customer's perspective, the store seems to be getting WORSE, not better. Cutting staff or failing to schedule enough people and then expecting the few employees who are there to pick up all the slack is terrible management. And to be clear, I DO NOT blame the cashiers or other employees. They are actually the reason I feel compelled to write this review. They deserve better. If they're expected to perform the duties of multiple positions, I sincerely hope they're being paid accordingly. Management needs to stop putting the burden on a handful of hardworking employees and actually do their job by properly staffing and running this store. Customers are frustrated, employees look exhausted, and the overall experience has gone downhill. Stater Bros, DO BETTER. Your employees and your customers deserve much better than this.

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    Stater Bros. Markets
    Stater Bros. Markets - Shop for groceries online and save time. Download the Stater Bros. Markets app today.

    Shop for groceries online and save time. Download the Stater Bros. Markets app today.

    Stater Bros. Markets

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    Sprouts Farmers Market - Entrance

    Sprouts Farmers Market

    3.6(239 reviews)
    0.2 mi
    •$$

    I shop at this location several times a month. Generally, I like their selection of "better for…read moreyou" groceries, snacks and beverages. It's typically more expensive versus other grocery stores I frequent, but I am prepared to pay a premium for quality products and service. Often, I stop by to grab a $4.99 "make your own" sandwich which is a very good deal. Today, I had a mixed experience. I bought a turkey sandwich, a small size ready-to-eat chicken noodle soup and 3 cans of Olipop soda. The sodas had a sign reading "3 for $5". I paid approximately $17. As I left the store, I immediately looked at my receipt and noted they charged me full price for the sodas. I went back in and they discovered that the promotional price had expired but that the staff hadn't removed the signs yet. They refunded me the difference so I'm glad I caught the error. They then removed the promo price signs so other customers wouldn't think there was a sale like I did. I then drove to the work office to eat my lunch. I opened the sandwich and noticed it was slathered with mayo which I didn't request nor do I like. They have this form at the deli counter which you have to fill out with check boxes for bread, meat, veggies and condiments. I checked off "mustard" and hand wrote in "on both sides". I decided to drive back to the store (which was an inconvenience) and told the deli counter about the mayo. I acknowledged that "mistakes happen" and that I was a regular customer, and I'd appreciate if they would make me "whole". The deli person made me a fresh sandwich and instructed me to go to a cashier to request a refund. I did that and I was appreciative of the fact that they didn't argue, apologized for the mistake and did something corrective (i.e. I got the refund with no argument). I'm giving this a 4 out of 5 rating because while I was inconvenienced, I feel they handled my complaint in a fair and proper manner and for that I feel satisfied. I will continue to remain a customer of Sprouts. I always believed that while mistakes can and do happen in every business, what's really important is how a company handles those mistakes. If they take accountability and work with their customers to address issues, I'm inclined to continue to do business with them since they show they value the patronage.

    I'd like to give five stars to Cameron. Great customer service. Very helpful and polite…read more I had an issue with curbside pick up, on the app. Night, crew did not help and he was truly helpful with fixing my order, keeping me up with the order the next morning Food is always good

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    Sprouts Farmers Market
    Sprouts Farmers Market - Best if used by: 10/18/2023. This was taken in November 2023. Careful on sale items.

    Best if used by: 10/18/2023. This was taken in November 2023. Careful on sale items.

    Sprouts Farmers Market

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    Albertsons - grocery - Updated October 2026

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