Noel provides such excellent service and is more than happy to help me find what I'm looking for.

I'm updating my review because the way this situation has been handled has only become more concerning. This started when I asked a simple question about why my drink came out last even though I ordered first. Instead of acknowledging it or apologizing, the employee became defensive and dismissive. When I explained that I was just looking for basic customer service, she told me she didn't have time for this and directed me to speak with a manager. I spoke with the manager, Gerardo, who apologized and told me to come back the next day for a drink on the house. However, when I returned, the same employee approached me while I was in line and told me I needed to speak to a manager again. I explained that I had already spoken to him and that's why I was there. I also told her I was confused by her behavior since I'm a regular and have never had an issue before. She continued to argue with me, told me I was out of line, and insisted I speak to someone else, because Gerardo is not her manager. He's only HR! which was confusing and embarrassing in front of other customers. I stepped out of line and spoke with Gerardo again, who seemed unsure of how to handle the situation. He initially offered to get my drink, then changed to offering a gift card instead, which was not what I wanted. It was frustrating to be told to come back, only to be confronted again when I did. After that, it felt like the original promise about getting a drink was no longer being followed, and the focus shifted to offering me a gift card instead. To me, it felt less like the issue was being resolved and more like I was being pushed aside. When I explained how all of this made me feel, I was then told that if I felt that way, I should not come to this location anymore. As a regular customer who comes here often, that response was upsetting and disappointing. I expected understanding and reassurance, not to be told not to return. If I felt that way was unethical since this is my local Albertsons where me and my family kids come all the time also when I called to follow up, I was told a completely different version of events--that the employee felt "attacked" by me and that other customers supposedly agreed with her. This does not reflect what actually happened. There was only one person behind me at the time, and several people who ordered after me had already received their drinks. It was a simple question that escalated unnecessarily. The whole experience left me feeling like maybe I should not have expressed my concern, even though I was only trying to understand what happened. As a customer, I should be able to ask a reasonable question without being treated this way or having the situation turned against me. This entire experience has caused me stress, anxiety, and embarrassment. What should have been a quick and simple interaction turned into a situation where I felt singled out, dismissed, and blamed. I hope management takes a closer look read more

I always come here as its my fav Albertsons. There's a starbucks in here and lots of self serve check out. I prefer this. To be in and out. The store is conveniently organized. Easy to find things and the workers are all nice and helpful and mostly chill. Sometimes they have great deals. Especially their friday deals. Its clean here and stocked. Most times ill buy food here every 2 weeks just bc its so convenient. I buy my dad's cigarettes here and sometimes can get really great deals. read more

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I've been to Albertsons so many times and can't believe I didn't write a review sooner. I love that this Albertsons is next to other convenient stores like Postal Annex, Home Depot, Alberto's and Bank of America... SONG of the DAY to play along to this YELP REVIEW: I'll be there by Berry Gordy, Hal Davis, Bob West, and Willie Hutch... You and I must shop for groceries We must bring our wallets too Where there is Albertsons, I'll be there (I'll be there) I'll reach out my wallets to you I'll have faith in all your stores Just call my Albertsons and I'll be there (I'll be there) Chicken Breast check! Silken Tofu check! Mushrooms check! Tomatoes check! Green onions check! Scallions check! Onions check! Oat milk check! Cottage cheese check! Like check! Ok now I have some of the ingredients I need to make my Thai TOM YUM SOUP! Lemon grass, kaffir leaves, galangal, Thai chile cannot be founded here though. Have to go to RANCH 88 for that... PARKING: PLENTY!!!!!!!!!! SERVICE: A ok ROCK ALBERTSONS!!!!!!!!!!!!!!!!!!!!! read more

We were her today at around 2:15, the checker was so rude! His name was Gavin. The person before us asked if they still bagged groceries, Gavin put the items in a bad and basically threw it at him. When we were up he asked if we wanted a bag, he put our items in 1 bag and slid it across the counter. He charged us for 2 bags but we only needed one. He had already rung up the 2 bags before he even knew we needed any. I know they are only 10 cents but that isn't the point! He was rude and unfriendly. We usually get great service there but not today. read more

I just wanted to give the Albertsons Bakery a shoutout for the wonderful Tuxedo Cake they made for my parents joint Birthday Celebration this past Sunday. That cake was seriously one of the most delicious Cakes we have ever had. read more

I was very pleased to find a bin of new bargain books for only $7! I came for groceries and walked out with some new books! The store was very clean. The fruits and veggies were fresh and they had a nice florist. read more

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Decent selection and good deals with digital coupons in the app. Taking a couple stars off for expired products however. You really have to check the dates on everything you buy here. Multiple times I have almost grabbed outdated perishables....milk, iced coffee, lunchmeat, etc. I can understand things getting occasionally overlooked but this is a consistent issue. read more

I waited so long I forgot his name. This review is strictly for Jose (I think) in the deli & his customer service. I really hope he's a manager and if not Albertsons better be compensating him well for his outstanding service. I called and spoke to him on Saturday about my experience Friday night. Not only did he listen, he apologized & made the situation right. I can appreciate seasoned employees with common sense because sometimes complaining to younger crowds they look at you like what do you want me to do about it. I need to escalate this to corporate as well so they know what wonderful employee they have. read more

This review is for the long-haired young guy behind the meat counter, I wanted some chicken breast from the meat counter, but he refused to help me out. Instead, he pointed me over to the prepackaged chicken breast and told me it was the same thing. The store itself and the cleanliness of it is fine, but the customer service (or lack thereof) was not. read more

Stopped in for a couple things and the standout was a box-girl Jenna. Shes a true standout. Asked me if I wanted her to get the electric cart for me ( i am disabled) we kept following her to the cart and she told us " I would've brought it to you" we smiled and thanked her. She was exceptionally friendly and a real treat to deal with. Store was staffed and ready for business as well. Great experience overall! Bravo Jenna and Albertsons! read more

They have digital coupons which you have to actually clip/attach from your phone to utilize. You have to scroll on your phone looking for deals versus if you're actually there to be able to utilize the deal without all the extra work doodling on your phone. They make you work and it's really sad when you're at the cashier and you put your phone number in one the terminal and the cashier tells you "oh you're supposed to clip the coupon" and then let's you walk away paying the full price . read more

excellent customer service by Noah in the pickup area and by Amy (manager possibly?) there was an error on my pick up order and they helped me out in a pinch!! very grateful for these kind individuals!! read more

I want to start off by saying that I shop at various Albertsons stores. This 31960 Temecula Pkwy, Temecula, CA 92592 store is the one with the best service. I purchase a lot of items from the Deli. Big Joe that works in the baking and hot deli section is always great and lets me know of all the current specials that are available daily. Joe always is supe helpful and makes my shopping experience super nice !! I hardly ever write any reviews for any business, as they do not merit a review !! I wanted to take the time to let Albertsons management and the general public that Big Joe is a great asset to Albertson's ! Perry Garcia read more

Watch you nuts. I bought pecan halves here today to make candied pecans for a salad. I made the recipe.. spread them on a parchment lined pan to dry.. decided to try one. They are RANCID! Expired July 11. Now I need to go back and get another bag. Who needs this from a store that's already WAY over priced. read more

The bakery was able to help us with a custom cupcake cake and round sugar cookies for our summer Pizza Party! It was so affordable and I was very happy with her work and willingness to attempt my vision. I had no expectations for it to be perfect, but it really was! Although the extra cupcakes I had ordered got missed in all the notes, they made it right by giving us a replacement for free. It didn't match our party exactly, but it also wasn't noticeable. read more

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Lived in Temecula for many years and shop here. Over the past years this Albertsons store has let us down due to SO many expired items of food on their shelves!! I've had stopped shopping here but yesterday I went and said I'm sure it has changed... boy was I wrong. I had purchased the kids juice gallon with an expired date of 2023 and breakfast sausage expired 2/3/2025! People are at risk of getting sick! What is wrong with them regional managers? Call food inspectors. read more

we placed an order for 2 dozen cupcakes for my daughters 4th birthday. We left instructions to make the icing as tall as possible so they looked like princess dresses. The baker completely nailed it. They came out SO cute. I'm not sure if anyone ever looks at Albertsons yelp reviews, but these cupcakes were worth reviewing! They were such a hit at the party read more

Albertsons - Grocery Near Me - Temecula, California

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Expired products at least once a month, I usually check the expiration dates but I was in a rush yesterday and I did a quick grocery shopping, this was not the first time were i bought expired stuff , it happened to my husband and myself , sometimes I catch the expiration date and sometimes not , this salami was $8 or $10 and my whole family ate it , this is unacceptable! Wish I kept the receipt ! read more

Albertsons - Salami bought yesterday 09/08/2023 - Grocery Near Me - Temecula, California

I have been a resident of Temecula for 25 years. I have shopped at all the Albertsons and the Vons stores in the city. I have to say without any hesitation the employees at the Temecula Parkway store are by far the most exceptional. I have never been disappointed or felt a lack of customer service and appreciation. Your staff is always willing to help, always willing to provide excellent customer service. The store is always clean, stocked and organized. Attention to detail and an overview of always being attentive to the customer's needs. I have to address several key employees that have remained top of the list. Seth Lopez, Jordan Karadang and Jerado Avalos keep this store in line and always willing to help. Recently I was assisted by the new meat manager Joe who extended the same professional and outstanding service. I also want to extend my appreciation to all the staff within each department who has been very courteous, well trained and helpful whenever asked for anything. In today's difficult times, it sure is nice to know there still are good people, nice people and professional people who extend themselves for an excellent customer service experience. Thank you to all of you and I will continue to remain a loyal customer. read more

Come here all the time because I work in the same area, usually a pretty good place, good experience. There is just a few employees behind the meat counter who are always pretty rude and act like you are putting them out for asking for something. I'm not asking you to smile or give small talk, but to roll your eyes, give weird looks and sigh when you do your job is just bad. read more

Hubby usually shops here more often than I do but I did pick up a few things today. Staples such as milk, water, bread & snacks m, etc., were purchased here. This store is very clean, organized, and bright. The staff I encountered today including the nice young lady at check out were professional and very friendly. Great experience here. Sorry no photos because I inadvertently left the phone in the car. read more

Stopped by to grab some ingredients for soup; The staff is really nice but can be understaffed. I was there bright & early before 8 am after putting gas in my car. This one lady was handling the cashier all by herself where there was a long line of customers. A nice man named Richard then came and got me as he was opening another cashier register, which I really appreciated. There is also a kind, cheerful lady named Jessica who is sometimes there & helps to bag the groceries. I like knowing the names of people who work in stores. They are on the front line of helping us get what we need to put on the table, & sometimes they have to deal w/ all sorts of personalities from customers. My total bill was super reasonable & $50 or so for me to make a healthy organic kale, Swiss chard, white bean, and sausage soup w/ other organic veggies (plus that much coveted toilet paper that ran out like hot cakes during the pandemic). I have to confess I am more of a Baron's chick in terms of getting my regular produce & to avoid less traffic within the actual store. But it just goes to show you don't have to spend a lot of money to put together a meal. I have also utilized the bakery section here a few times- when you need that last minute birthday cake &/or also the floral department for all seasons of life- most recently for passing of a relative to Mother's Day bouquet to all sorts of celebrations. While I may not drop in here as often, I do appreciate the workers. But it can be super heavy traffic on weekends esp. for people prepping their Sunday dinners. read more

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So I went to Abertson to buy some gallons of waters. I also have a boz of rigatoni and a sauce. I decided I wanted to self check out because I don't feel like talking to anyone. So this old worker named Debi saw me walking towards the self check out, and I told her " I'm okay" . So she just kept watching me scanned 6 gallons of water, 1 box or rigatoni and a sauce. Then she made a comment to me " did you scan the rigatoni?" I responded " yes" and I also looked at the screen make sure it got scanned. So she went to her computer to flag on screen for assistant when I was about to pay. She look at the screen carefully and then told me " so you scan it correctly " and then she double check everything one by one...omg I don't know what is her deal, but honestly this whiel transaction is only $13 bucks and why would I want to steal a $2.00 rigatoni? And she gave me the weird look as she is watching me the whole time. Rude and wasting my time. What a horrible customer service MRs. DEBI. I hope I don't get to see her bitter and sour attitude ever again towards other customers. read more

So I've been going to this Albertsons for baked goods for a few years now. During Covid I stopped coming because they weren't fully staffed, but neither was anyone else. I've got to say that some of the early morning bakers are the best. I watched as one of the bakers customize someone's last minute order without complaining. I've been getting the same bakery order for a few weeks and at 6:30 am they have it boxed up and ready to go. Thanks Joe and everyone else who make that happen. So give them a rye, you'll be glad you did read more

This is a late post from December. ( I didn't click to post ‍) but it was my Nieces 11th birthday & due to unfortunate circumstances her plans were cancelled. I don't live in the area and Because they live in a rural area I Called the floral dept at nearest Albertsons for a pickup by my niece and the florist Makayla was awesome! I Ordered by phone gave her the colors and balloons request and Makayla Absolutely made my nieces day when she picked up! Please commend her for awesome customer service! Thank you again Makayla! read more

Albertsons - Floral arrangement by Makayla - Grocery Near Me - Temecula, California

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My boyfriend and I went in on a whim to look for hot wheels to add to our collections. We saw the end cap of an isle with some and BEN came over and told us where we could find more. We followed his directions and found a box FULL of them and we each picked out 20 or so! Big thanks to BEN for the help. 10/10 would converse with Ben again! THANKS BEN! read more

Albertsons - Grocery Near Me - Temecula, California

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I like this store; often walk here from my house, about a 20-25 minute nice walk. They are well-stocked and have huge airy aisles. I'm constantly finding new stuff in here; staff is always nice and real helpful-never had a rude staff member here unlike other stores in the vicinity. Pharmacy is also good with excellent service and staff. I've won money at the Lotto machine here. What's not to like? :) read more

Oh I love coming to the store because it's a local store for my girlfriend and her family and we're familiar with where everything is , but today when I bought some chicken from them I was really disgusted by what I received. I asked the guy if they were going to do another batch and he proceed to go to the back and came back and service the dry chicken to me for a family meal. When I say I love Albertsons chicken this is from a child hood memory and it now has been ruined. read more

Albertsons - Grocery Near Me - Temecula, California

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the store is overall clean and the food is decent. the review is mostly for Debi and another older Hispanic female clerk. Everytime I buy beer I try and avoid these two. They're rude and spend a good minute looking over my ID and my face over and over 3-4 times looking back and forth. I'm 31 and I don't get this much crap going out to a bar with my ID. read more

Thank you thank you thank you! I love your new self check out! Sometimes I need to dip in and out really quick for some produce or a dinner item and I don't want to wait in a 10 min in line. Thank you for the self check outs! read more

Why have a sign at the entrance that says "face masks are required to enter the store" and NOT enforce it? I seen 2 people shopping unmasked. If you are not going to enforce it take the sign down!! A member of management was merchandising a display and one of the unmasked people walked by them... smdh. read more

I had the pleasure of visiting Albertsons today. If you aren't living under a rock you'd know that wearing a mask in such establishment to be REQUIRED BY LAW. I had the pleasure of getting my coffee and having a verbal altercation with a man wearing his mask on his chin instead of over his mouth and nose. I was staring at him giving him the concerned eye as he had a condescending smirk across his face. Me being a law abiding citizen. I commented to him that, "Everyone is doing their part by wearing a mask and he should put his mask on too". he told me he was wearing his mask although improperly. He applauded me for making a scene because he refused to put the mask on after I confronted him. So yes I made it known to everyone in the store including a black woman and the manager! They approached us and I left because they knew he was breaking their policy and again the LAW! I walked away and expected the manager/employees to handle the situation. I did my shopping and looped around to the checkout. Only to see this man still waiting for his coffee with his mask on around his CHIN. I had left my phone in the car but I would've caught this on camera. As the man was leaving the store he was screaming at me that I should call the cops, and applauding me. I kept telling him to put his mask on and everyone is doing their part accept for him. A woman came up to me saying that guy was pissing her off because she was standing next to him after I left with his mask OFF and everyone was either shaking their heads or complimenting while I sat in line and shamed him. The man left and a black woman comes up to me saying that she was sorry I had to deal with that and he's a regular that comes in for his coffee EVERYDAY and she SAID SHE wished he would just wear his mask while getting his coffee and leave! Wow, apparently because he's a regular he's immune to the rules and LAWS in place. After I checked out and got my groceries. I told my husband what had happened and he called the manager and she said oh he's a regular so that's why nothing was done! I'm seriously so sick to my stomach that a manager is going to take one person not abiding by the rules over the at least 50-60 people that are REGULARS TOO in that store that had masks on! Despicable! read more

Asked the butcher if they could cut a roast for me today ? Answer was a fast hard NO! Needless to say went to the Albertsons on Rancho Cal bought the roast and got it cut! read more

Pharmacy closed at 12:40 mid-day. No sign, just closed windows. What else can I say? The pharmacy subdued are closed but the signs indicate they are open from 8 to 8. Later review: came back and they don't have the medication and might not carry it. No reason to return anytime soon. read more

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Meat department. Do not buy meat from this store. I just bought a 3lb Tritip and trimmed off 1.5 lbs of fat. At $6.99 a pound this is just as bad as stealing. I should have gone to Stater bros. They have a great meat department. read more

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I have been to this Albertsons store few times and I always have good experience. They have good and fresh produce. Store is really clean and staff are very professional. One thing that I absolutely love about Albertsons is their chocolate chip cookies!! They are the absolute best!! read more

I am a regular customer at Albertsons Temecula Parkway, who shop there several times per week. I went in yesterday to send money via Western Union and was completely disrespected by the customer service clerk Rhonda. Evidently Western Union is a lot more difficult that buying lottery tickets, so Rhonda was very grumpy with me and made me feel like I was a problem. Then when I wanted to read the transaction information before the money was sent, she made a comment to the next person in line blaming me for taking "a sweet time"( witch I found to be extremely offensive). I found similars reviews about Rhonda's inappropriate behaviour with others customers (Rey A. Review), and I think the company need to address it. I suggest someone with courtesy and better manners working at the customer services desk. read more

Earlier today i was looking around over by the fruit aisles for pineapple but all the chunks looked a little big so this young gentleman (Alejandro?) offered to cut me a whole new bowl of fruit. He handed it to me after just one minute and it was delicious. This is what I call amazing customer service! read more

Laurie was such a great help! Such a nice lady Thank you for making my experience better read more