I love a nice grocerie store. Roots is so much more. The exterior signage is beautiful, the one stop local in the outer band of the Promenade is great. It's once you step in you see it's something special. There's plenty of stock including produce, a nice butcher counter, and we'll stocked dairy and grocery isles. A big chunk of the space is set aside for dining. Good thought except it was empty when I stopped by around 2:30 in the afternoon. This might have something to do the lack luster salad bar and @ 10.95 a pound 0I found no reason for greens and the other things offered. The hot bar had much more action and looked pretty good if not just a little picked over. Most of that must have been to go as the cafe/dining area remained dark and empty. I've been just once but very much plan a return visit to this very cool grocery Cafe read more

Organic Roots - Health Markets Near Me - Temecula, California

Grabbed some breakfast burritos with my son this morning. Tasted good, and nice seating area inside. read more

Organic Roots - Health Markets Near Me - Temecula, California

My family and I actually really like coming here because of their juice bar. I came here to get some recommendations for my daughter's eczema since it's been really bad. I got some products and unfortunately didn't work it made it worse and she got a reaction to it. They don't take returns on open product & they suggested I contact the companies and they don't either. They said the store should be able to give the returns since they are authorized sellers but I took my losses . I would say if you purchase products here do your own research and go in knowing what you want to try. read more

There used to be a Organic Roots in Riverside but that one closed down so I was happy to go to their original location in Temecula. I like coming here because it feels like a combo of Whole Foods and Sprouts in one. High quality organic products for sure.The store is clean, well-organized, and the staff are genuinely friendly, always willing to help you find something. One of their top items is the freshly made organic juices, especially the Green Vitality Juice. It's bright, refreshing, and tastes like it was made just minutes before you picked it up. Their produce section is fresh, looks vibrant, and by reading their labels, looks to be thoughtfully sourced. Service here is consistently great. Cashiers are quick and polite. Very smooth check out. read more

Came in for a smoothie and walked out with groceries The selection and deli options are so tempting and difficult to pass up. Not a place for diets! Alex J. works wonders when it comes to smoothies! Got the Palenator (Almond Milk, Banana, Avocado, Raspberry, Raw Cacao, Macadamia and Whey Must one a try! read more

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Yum! SO many options if you're gluten free, grain free, or have other allergies. The staff is friendly and knowledgable as well. Everything we got from the bakery was great, the latte I got was delicious, and the juice was fresh. read more

Quick stop at Organic Roots today. Decided to pick up Foragers Cashew Yogurt, Chicken and Vegetable Tamales, Koia Protein Drinks, also Tiramisu (in a jar). The Deli Department was busy. It was nice seeing Irene and Mateo. Then, I had a taste for the Tiramisu cake in the Bakery Department. There were several people waiting to order. Customers stood nearby for pick-up. I notice only one employee working the Bakery section. This young lady was so organized and pleasant with the customers. Now, a few people seemed a little tight lip about the wait. She handled orders for pastries, chocolate and coffee smoothly. I was determined to stay in line, for the Tiramisu cake. Also, to commend Ms Sienna on her work ethic. You demonstrated calmness and excellent work skills. Keep up the good work! read more

Great premade meals. Knowledgeable owner. Good service and great food. Small place but comfortable and convenient to parking lot.

I've been coming to this location for 9 years. There's been changes throughout and especially now. One thing I found interesting is how many kind individuals end up leaving this place as employees. When I've met two outside of this place working somewhere else I always ask, why did you leave. The way they treat their employees is mind blowing because it seems like a nice calm place but apparently they put so much pressure and overwork people without consideration. One stated after years of working here pay was horrid. In addition, if you get overpriced items REPORT this store TO WEIGHTS AND MEASURES. I have noticed as a prior auditor that huge price differences are all over this store. I mean, huge compared to the companies original price for the same item they are UPSELLING, which warrants a hefty FINE (or many) PER OCCURRENCE. There are smaller businesses in town near hobby lobby who curate organic products with more consideration for the consumer not price gouging. There are so many things wrong with this place that I have now noticed it's sad. Greenwashing the food bar, more products with bad ingredients being brought in and many good companies removed from the shelves. Many knowledgeable employees no longer here and the cycling of employees is a huge red flag. Although they are improving their interior, mold was thriving in their old bathroom and who knows where else there was water damage issues exposing everyone to environmental toxins, mind you, with open food bars. Policies, watch out for those. read more

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Love this place! There is a organic coffee shop with bakery, deli, meat, veggies, meds, toiletries. I love the look, the smell and the service here. I also bought many items lol. Come take a look!! Everything fresh and the coffee is yummy!! read more

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Alex and Sedona make the best juices and work so hard! Thanks girls as always love coming in and seeing you.

Organic Roots reminds me of a cross between a mini Whole Foods and Sprouts. There is lots of food items, both hot and packaged, along with household/personal type items. Prices range from in line to rather full. What you are paying for, is the organic label, which is never inexpensive in my opinion. We looked around and ended buying some breakfast (see photos). Everything was good, but slightly bland. Service at the sandwich/warm food bar was attentive, but understaffed. read more

Organic Roots - Health Markets Near Me - Temecula, California

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I ran across this store by accident, but I'm very happy to be a customer for life! EXCELLENT meat department and significantly less expensive than Whole Foods or other similar quality stores. Delicious! read more

Amazing quality amazing variety knowledgeable staff willing to answer your questions. Smoothie bar is yummy. Store is clean and inviting.

Excellent food, smoothies & juices! Great service & nice atmosphere. My favorite healthfood store in Temecula.

I bought a carrot cake at Roots on Saturday for Easter and was very dissappointed with it. Don't get me wrong, the cake was delicious but way way too much frosting. Their really was hardly any cake and tons of frosting. Can't believe I spent $$ for a carrot cake and hardly got any cake at all. Would not buy another cake from Roots. read more

This is only my second time in this store, and I'm not sure i'll be back. Which is a shame, because they have some great products here.. but they are so unfriendly! By the time I left, I really felt like they didn't want me there. I wish I had gone down the road to Sprouts or something. If they need more breaks, take more breaks! Have a snack! I don't know, but that's not good for business. read more

I love how Organic Roots offers better and healthier options for candy and gum. They have lots of great products and options for all kinds of different products. read more

Organic Roots - Health Markets Near Me - Temecula, California

After having a poor experience at their Corona location that has since closed down I was skeptical of checking this one out. The manager(s) who were a blonde man I believe to be named Cody and an Asian woman whose name I can't recall were pretty rude on separate occasions although the other staff was kind. I know running a failing store is stressful.. This location is very nice though. Nice staff nice products, very clean and very calming to shop at. They have a wonderful selection of food and wellness products. This is a great alternative to Sprouts and Whole Foods since there isn't one. read more

I want every Roots shopper to know the Federal Policy on Returning Bad Dairy. While there isn't a single federal law specifically outlining the policy for returning "bad" or spoiled dairy, consumers have rights and options based on general consumer protection laws and food safety regulations, which are overseen by agencies like the FDA and USDA. Key aspects regarding returning or dealing with spoiled dairy products based on federal regulations and consumer rights: 1. Defective Products: Defective products must be accepted for return, regardless of store policy. Significant problems with a product's safety or functionality could require a refund. While smaller variations or cosmetic defects may not legally require a refund, problems affecting safety and wholesomeness of the product, such as spoilage, would fall under this category. 2. Recalled Products: Federal agencies like the FDA and USDA issue recalls for food products that may cause injury or illness. Recalled dairy products should not be consumed. Consumers can return recalled products to the store of purchase for a full refund. Alternatively, the recall notice may instruct consumers to dispose of the product safely. 3. Expired Products: Product dating ("sell-by", "use-by", "best if used by") is generally voluntary. The "use-by" date signifies when a product is at its peak quality. Dairy products that spoil before their date expires likely indicate improper handling. Consumers can typically return expired dairy to the store for a refund or exchange. It's recommended to contact the store manager and/or manufacturer to notify them of the issue. 4. Reporting Spoiled Dairy: Consumers can file complaints with state attorney generals, the FDA, or the Better Business Bureau. You can also contact the USDA Meat and Poultry Hotline or report problems online. Contacting your local health department is another option. In summary, if you purchase spoiled dairy: Do not consume it. Return it to the store for a refund. Report the issue to the store, manufacturer, and/or relevant regulatory agency. Note: While the sale of expired products is not federally mandated for all food items except infant formula, consumers have rights and avenues for addressing concerns regarding product safety and quality. I posted a review because I was refused a refund for spoiled yogurt which was not passed its expiration date. I provided a receipt, I provided the dairy product as evidence. What I have noticed is that dairy sits on a cart in the back of the store and is not stocked in a timely manner. I will be filing a formal complaint with the FDA. Too many posts on here about spoiled dairy and refused refunds for me to trust this store. It's your loss, because I used to spend at least $700 a month in this store. Not anymore. The 7 day perishable store policy does not apply to a defective product. The lady who claimed to be the store manager did not investigate to see if other yogurts were bad. Poor customer service skills. Not educated on safety priciples or health food laws. It is so easy to tell people no, and not honor a longstanding customer. I am glad that I stand behind my values. If they don't honor my loyalty as a consumer I will not give them my business. The manager didn't care if I ever shop there again anyway. I don't need a response to this post. I prefer to shop in stores like Costco that have a stress free return policy by giving the customer the benefit of the doubt with absolutely no hassle. Even 99 Ranch gave me a refund for a spoiled lobster I bought for $55. No trouble, easy as pie. They listened and honored my complaint qnd apologized while refunding me without hesitation. Ironically, a health food store has proven to me that they disregard health laws favoring store policy over patron safety. read more

Best juices on town I really recomienda hi-five shot Very good Customer services very good papaya and all organic fruit read more

I come here often and usually love it but today I bought a dose wellness shot for my husband and we he was going to take it he realized the whole bottle was extremely cracked. So I called the store to let them know they could potentially be selling glass wellness shots that are cracked. So someone wouldn't actually swallow glass. They lady on the phone switched me to the manager where I told her what had happened, as I was holding the bottle telling her the glass bottle exploded in my hand. And then the manger hung up on me. This was EXTREMELY unprofessional and rude. Usually the people who work there are very nice and helpful but maybe they have gotten too relaxed or under new management. Either way I hope they at least took my call seriously and are at least checking the rest of their bottles for the safety of their customers read more

Organic Roots - Health Markets Near Me - Temecula, California

This store has many really healthy options. That being said... it is extremely overpriced. I saw brussels for almost $8.00 a pound. I realize this store has rent, tax, and employees to pay... but dang! That is ridiculous. I came looking for tumeric root and found it. They are charging $16.99 per pound. I still bought it but I am mad about it. I intend on taking it home and propagating the roots to grow my own. That is absolutely highway robbery! The store is very clean and organized. I was not a fan of the employees except my cashier. There was a woman with a clipboard talking to passers-by.. everyone except me. Pft, I didn't want you to talk to me anyway LOL. I may be feeling some type of way. I hope these roots work read more

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Amazing store. We love the juice bar. Vegan selection it's great. We enjoyed our lunch on Sunday. read more

Bought egg wraps and paid way more than I should've. They are much cheaper elsewhere . When I went to use them today they were outdated by a month!!!!! Thank God I checked !!!' When I called they said they couldn't take them back because I didn't have the receipt. I Did pay Apple Pay and she said that wasn't good enough ! I won't be coming back! Something on the shelf a month past it's life is actually scary !!! read more

Nancy the head Chef she is amazing she can cook in a 5 star restaurant if she wanted her food is making !!but she loves all her customers and I am thankful for her amazing love for her craft. read more

Disappointed in the smoothie bar. They take priority making drinks for people that work there off shift. They knew I was in line but allowed 3 people to cut me. So rude, so disrespectful. read more

STAY AWAY!!! I would suggest you shop elsewhere. I spent $105 in this store yesterday on the third trip to this store. I am now hour's away in the RV. 4 points of blueberries were rotten. She said she'd speak to the manager and told me they refuse a refund unless I bring in the blueberries and the receipt. I offered to email and text the receipt and she refused because we "have no way to enter your credit card number" which is total baloney. I asked to speak to the manager and then she said "I am the manager". That was a quick promotion. I stated a refund or a 1 star review and was told "go ahead and do it". She was blunt then switched to rude though I was cool the entire conversation. If the store posts the so sorry song look at the other 1 star reviews where refunds were denied. STAY AWAY!!! read more

Organic Roots - Receipt 4 pints rotten blueberries refuse refund unless we pack RV drive hours return because they can't enter credit card number baloney!!! - Health Markets Near Me - Temecula, California

Wow, was house hunting in Temecula and came across this gem. Had literally the most amazing fresh green juice I've ever had and everyone was so friendly. Interesting healthy fessed options st the bakery too. And very reasonable for the quality . read more

Vitamin department is not the same. Must have been some changes. Won't shop here anymore. Spouts is better and products are usually in stock and on the shelves. read more

I am utterly envious of the citizens of Temecula and am writing this review as a request that the owners branch out and open a store in Those Oaks. What an amazing selection of premium foods, dairy, grains, produce, etc. So much better than Whole Foods and worth every penny. My first time seeing raw A2 milk. I could have spent hours at this place. read more

Great service all around and outstanding knowledge in the vitamin section. My go to store.

Great work to produce manager Jam and associates! Love the tartness of your grapefruit! It's Been a long time I got that taste... Other than that they have great products and the people are very friendly and want to help in anyway.... 5 star ! Larry L. read more

This review is for the fresh juice bar. This is my first time trying it and the young man was very nice and asked if I had any questions. I asked which juice would have a lower calorie count and higher nutritional value. He wasn't sure and a older shorter lady came over and said we know nothing about any of that, read the ingredients. I did not need an exact calorie count, just something healthful for them to recommend. Then when I got my drink it was overflowing all over the cup, so I asked for a napkin and she took her rag that she was wiping the counter with and ran it around my cup and lifted my lid and around the rim of my cup. It was obviously dirty because she was wiping up the counter, and i'm not sure if there were chemicals on it. Also, the juice is room temp. It would be awesome if they chilled the fruits and veggies before juicing. Do not recommend would not come back. read more

Terrible customer service!! Rudest employees!! As much as I love their products and food but don't wanna go back to shop there again!

I come here often because it fuels my family in a healthy way I can trust. The employees are always personable and especially kind to my kids. I also love having an abundance of scratch-made gluten free options. 10 out of 10! read more

It is a great grocery store with a large variety of products. They have all sorts of dairy-free, gluten-free, and vegan products. All the employees seem very friendly and helpful. They offer many services, including fresh smoothies/juice, a barista/bakery, and a selection of hot food/salad bars. read more

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I was charged twice for a single protein shake. Clearly their mistake but they flatly refused to correct their mistake without a receipt, even when I showed them the back to back errors on the bank transactions reflected on my phone. I had to go to the trouble of filing a claim with my bank to get the erroneous $8.99 charge credited back to me. WARNING: If you buy anything, even as small as a piece of fruit at Roots, you'd better be sure to ask for a receipt, because their no refund policy defies common sense. read more

Organic Roots has a special place in my heart. This place is so freakin awesome! They have anything and everything organic you can think of lol There's a burrito bar where you can build your own burrito! How cool is that? At least they had that pre-covid. I'm not sure if that is still available. But the burrito bar was so great! Sandwich bar also, with the same idea. Build your sandwich however you want it. Smoothie bar.... Do you see where I'm going with this? They have everything. lol You know how sometimes you go grocery shopping when you are hungry and end up buying a bunch of stuff that you didn't even need? Well, you can come to Organic Roots for a snack, smoothie, sandwich, or burrito, before you start your grocery shopping. So, you can focus and don't have to worry about getting hangary :) Such a great concept! Or if you just want some yummy foods and want to come with some friends. This place makes grocery shopping actually fun! lol Plus they have plenty of organic, gluten-free, and vegan items. read more

This was my first time in here since we relocated to the area a few years ago. I was really impressed with this store as I love all things wellness. My excitement was heightened by the many options available here. A full smoothie/juice bar, hot bar/kitchen, bakery , salad bar and more. The shelves are fully stocked with a lot of the well known healthy and organic brands. Employees were attentive and helpful taking time to check to make sure I had what I needed. I ordered a mango green smoothie and a tofu eggless wrap. The food did not wow me but I am going to try some other options and update this review at a later date. read more

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