This place has gone downhill since I last wrote my review many years ago. It was once a 4 star…read moreplace, now it is a 2.5 star rounded to a 3 star. The good - - For loyalty customers - Weekly specials on things like soda and detergent. I wait until their Tide or other variety are heavily discounted, i.e. sometimes from $5 each to 4 for $10 but you must buy 4. - Some groceries like frozen dinner items, ice cream, canned soup, nuts, cereal, etc. They have limited electronics and printer inks, and the usual cosmetics and over the counter medicines and prescriptions - A pharmacist is usually available to discuss your medications with you regarding use instructions and side effects The bad 1. Wait time for prescriptions can be very long. even hours. Granted the fault is sometimes the customer who doesn't have the insurance worked out or the doctor's office. The drive through is great only if you're the first or second car, but not necessarily so if they're understaffed at the time you're there. 2. Biggest complaint in addition to the wait times is that someone will call saying the prescription is ready but you get there, and it's not. 3. Not Walgreen's fault but there are often homeless people hanging around the premises and sometimes panhandling. Also be aware that when the Tustin Brewery or other businesses across Newport Blvd. have no parking, people will park at Walgreens and walk across the street. Parking is better now that they've taken away the EV charging stations.

Horrible. Prescriptions never on time and drive thru wait is always long because not enough people!read more

I had a abosultely phenomenol experience at this pharmeucitcul establishment. Only problem in these…read moreintense heat waves is the fact that the AC is never utilized at all. Can't imagine working here with that but great experience. Turn on the AC por favor.

- Very slow service. 1 cashier, 10 customers waiting. . But…read moreafter 5min, thankfully staff eventually noticed and opened a 2nd cashier. - My ExtraCare coupon didn't show during physical checkout. Shame. Nothing was showing via my keytag nor from giving my phone #. So I had to pay outta pocket. The point of ExtraCare is to save money when applicable and convenient for me, even better if I don't have to pay at all. Later, I reused the same coupon at another CVS location and it worked just fine. Something malfunctioning at this Tustin location. + Pleasant ambience. + Ample parking. - Not convenient location for me. - And 2 days after I already ordered and picked up, they email me a reminder to pick it up. so confusing. - I called to confirm that they don't have my order anymore. Now, they're emailing me a reminder AGAIN the 3rd after I already picked up x-x Never experienced all these issues at other CVS's.

My rating is primarily due to the location, as there are occasionally homeless individuals in the…read morearea. That said, I have personally witnessed Ali handle customer disturbances with patience, professionalism, and respect. He clearly takes pride in his work and is always pleasant to interact with, he truly deserves a raise. Aside from that, this store consistently has the items I'm looking for, which keeps me coming back.

Just left the store. Erik is Amazing. All the times and years I have been to this location and no…read moreone has been this nice or helpful. He went beyond and above!! Thank you Erik!!

Nereyda was a pleasure to be helped by and should be an example for all employees on how to treat…read morecustomers. She went above and beyond like most would never do and helped elevate my overall experience when typically going to the pharmacy is not so good one thank you for hiring such pleasant and competent employees Walgreens.

When did employees stop greeting customers? Im not talking about greeting us as we walk in, I…read moremean saying hello when we step up to the register to pay? Im in line at Walgreens and I step up with my items. The cashier stats ringing me up with our a simple hello, I add my ph number to the pad, she by passes my $5 coupon. I tap to pay because she doesn't say my total and I say thank you and she say uh huh. DO Better Walgreens, add a few customer service meetings or suggestions at the very least.

I have to give a shoutout to the folks at rite aid for serving Thrifty Ice Cream with the scoops I…read moreremember from my childhood and with an extensive list of ice cream flavors to choose from. When I go in (at least once a week), I am immediately identified by the cashier who then communicates over the loud speaker for one of his or her co workers to head to the ice cream section where I am immediately served. The chocolate malted crunch and the rocky road are just as I remember it as a kid growing up when the store was actually named thrifty. Outstanding customer service and outstanding product at a very fair price. Thank you for making my day Rite Aid - appreciate all that you do.

Since alot of RiteAids have closed in the OC. I have no choice but to go to this one. I love the…read moreice cream. Lately I go in and the ice cream counter looks abandoned. 5 flavors when they usually have 20 or more. No cones, no napkins. Ever. The parking lot stinks with standing water in the flower beds. What a disgrace.

I'm only here to give my experience and review. I went there about two nights ago ago I needed help…read morewent to the cashier and this employee name Steve was so rude to me all I needed for him to get me some help but he answered me rudely. I don't think he shouldn't be working there if that's how he is with the customers there's gotta be manners respect and have patience if you don't like the job please don't work in the field your in you just don't know what the person is going through. Be Kind

Everything EXCELLENT customer service. Since the CVS always…read moreneeds improvement with in regards to stock, pharmacy etc. I call to find out about a hair sprays since per the app they had it in stock. I went to three different CVS and nothing. I star calling to make sure the had it in stock and the Manager pick up the phone and went above and beyond to find out for my product that I was looking for. He even hold it for me in the front desk. Thank you very much!

8/20/26: - Interesting tax application. Normally I use CVS…read moreExtraCare tag's coupons (like $2-off or $4-off) to fully cover the photo pickup order - tax exempt. Today the only difference is my tag didn't have any coupons, so I had to fully pay - tax included. 13 4x6's for $5.46 + 7.75% tax = $5.88 - No one at the counter. Rang the bell and waited a minute for staff to show up to ring me up. Oct '25: + Nice place to pick up my photo prints on my way to volleyball or spikeball. + Ample parking. Lot has various entrances & exits. + Quiet, peaceful ambience. + Conveniently located in same plaza as other restaurants and shops as well as Veterans Park (eg, vball, pball) for you.

Convenient. Not too crowded. Or rather, not crowded at all?…read more Everything in Tustin Legacy is still fairly mellow. Popped In to grab some bandaids. Comparable pricing to other CVS locations. Good selection. My mum also grabbed some lipstick, as hers managed to disappear from her purse. Decent self check out. Didn't actually encounter a live employee, although I'm sure they were there. 2025: 80/100

Helen and Paul has helped my son and I for years now. I highly recommend…read more When there is pharmaceutical emergency, I can count on them.

Came here to get my pickup order. This was my first time at this location. Located near the…read moreregisters, there's a box where all of the pickup orders are. You just open it up and take your order. Easy peasy! Will do another pickup order here in the future.

Today, one of the pharmacists called me on the phone to verify about the two Meningitis vaccines I…read moreplan on taking. I told him that due to some scheduling conflicts, I had no choice but to reschedule the appointment at around 6 pm, but the pharmacist told me that I can come in at any time today to get the vaccine. I thanked him for the reassurance and I went here to get Meningitis ACWY and B versions. I wanted to take these two vaccines again because of the recent Meningitis B outbreak in England, and I didn't want to get Meningitis from someone who was recently in the UK. I don't want to sound rude or insensitive in any way, but I would rather be vaccinated than getting Meningitis. The pharmacist Jason was really gentle with me and he was really good at talking to me and calming me down. He didn't take too long to prepare the vaccines. I also told him about my COVID vaccine nightmare that happened to me over the weekend. I was bedridden and nauseous AF. I threw up several times at home. Jason asked me if the illness went away the next day and I told him that I fully recovered. He was really glad. I also told Jason that I read that people with a history of headache disorders are more likely to get the rare side-effects of the COVID vaccine. He told me that's likely possible. I told him that when I was 18, I was sexually exploited and the trauma of it has caused me to develop tension headaches. He told me that he was really sorry to hear what happened to me. He pinched my shoulder and then shook it to lessen the pain from the vaccines. It was worth it. He also used a single band-aid and put it vertically.

All of the employees I've met here are nice, but I've experienced too much in the past week to keep…read moregetting my prescriptions filled here. A couple of days ago, I picked up a script that the tech insisted was a narcotic... it was definitely not. Very concerning that a pharmacy technician doesn't know their drug classes. And today, I saw a tech pour a bottle of pills directly into her bare hands--not a glove in sight. Clearly there are employees here that don't know anything about the drugs they are handling; that's not who I want to fill my medications or advise me if I have questions.

Healthcare Pharmacy in Tustin is truly a gem. It's a family-owned and operated pharmacy, and you…read morecan immediately feel the difference in the level of personal care and attention they give every customer. The staff is always friendly, professional, and genuinely helpful. What stands out most is that they take the time to listen and make thoughtful recommendations rather than treating you like just another number. On one visit, they suggested I speak with my doctor about low-dose Naltrexone as a possible option to help with my chronic pain. My pain specialist later agreed and prescribed it, and it has been very helpful. I really appreciated that they were proactive, knowledgeable, and focused on helping me improve my quality of life. They are also very responsive when it comes to getting new prescriptions filled and making the whole process smooth and stress-free. It's rare these days to find this kind of personalized service and genuine concern for their customers. I highly recommend Healthcare Pharmacy to anyone looking for a pharmacy that truly cares about the people they serve. Five stars all the way.

Excellent customer service and very knowledgeable. They were very helpful and responsive to my…read moreneeds.