They told me they had the medication in stock, but they just needed to fill it, and said they would send me a text when it's ready, assuring me that it would be ready before they close. I waited over an hour and saw people who were waiting and got there later than me pick up their meds, so I asked about the progress on the prescription. Turns out they completely just didn't do it or forgot to put me in queue to have my medication filled, and said I need to wait even longer for the lockbox to open for the medication, then proceeded to misgender me. After an hour and a half, I finally got the medication. This is the worst customer service experience I've had. read more