Walgreens waited until I was standing at the pharmacy counter to tell me they wouldn't accept my…read moreinsurance, after I had already submitted it to them, and driven there specifically to pick up an essential prescription. The staff then made the situation feel like it was somehow my fault. What made the experience worse was that they wouldn't even allow me to pay the cash price for the medication, despite how critical it was. On top of that, I was policed for expressing frustration under my breath during an already stressful situation. Going to any Walgreens continues to be a soul-sucking and demeaning experience thanks to their wait times and the quality of their employees.

Since my Nov 1, 2024 review, the pharmacy has gone to Hell. I used to trust them and count on them…read moreproviding my wife and my prescriptions timely. No more. Now 3 times in 2 months, filling a prescription that used to take a day or two may take a week - IF AT ALL! If at all?? We get a text or a note on the app that our prescription is being refilled and will be ready on a certain day. Then another notice it will be delayed a day or two. Then another notice the pick up date is yet even further delayed. Finally, I go into see what the problem is and they say the prescription was never even placed. It's not in their system. (So why all the progress updates?) Again, this has happened 3 times in the last 2 months. Today was another doozie. My wife's heart meds auto-refill had a few notices it was in process with the usual delay notices. After a week, I went to see what the problem was,. They said it could not refill it with out calling the doctor. Huh?? The pill jar said she had 3 refills left. It was a generic drug but a different manufacturer now supplied the med and that's why the doctor needed to place a new prescription. Huh?? I have had many generic eye drops and pill prescriptions etc filled in the past by different manufacturers with out a delay for a doctor's intervention. Why now? I tried an end run a couple times by doing something old -school. That is go in person to place a refill order. A few times they tell me I am asking for the refill too soon, come back in a few days. How many trips to the pharmacy does one have to make to get a refill (and Im not trying to double up my orders).????? My thought is the pharmacy people do not think or have the knowledge to under stand that their order system is over loaded or becoming so absolute it stops their ability to fill orders timely I have NO CONFIDENCE in this pharmacy any more.

Ralph's is such a pillar of the upper east side! I'm really shocked they have such low reviews…read morebecause this place is always clean, the staff are very friendly, and their selection is awesome. They have a floral department, a Starbucks, a subway, a sushi place, a pharmacy...etc. It is a little pricier than say winco, but you're buying local and their quality is very good!

My husband stopped in to buy cilantro because Thriftway is much closer to our house than other…read moregrocery stores. He paid twice as much for the cilantro than Fred Meyer and the cilantro was subpar. We expect comparable quality when paying 200% more than usual.

The pharmacist helped us arrange the transfer of several important prescriptions from our oncology…read morecenter (several hours away) on a Saturday(!) and were thorough and patient and took their time on the phone making sure we were all sorted out!!

If I could give ZERO STARS I would!!!…read more The Pharmacy here is TERRIBLE! We just bought a house in Olympia and I had a anti nausea med sent here. After having it sent, i waited 30 minutes and then went to pick it up. I waited in line (they have a drive through but have it CLOSED) for 20-30 min just for them to tell me they don't have it. I went back the next day in the afternoon about 1pm to try again... I had a sleeping baby in the car so I tried the drive through-- AGAIN CLOSED! My husband went back tonight at 6:30 pm and waited in line because again, the drive through is closed, for them to tell him they wouldn't get through the line before closing so he needed to leave. I called THREE times to get my prescription transferred somewhere else just for them not to answer the phone every single time. DO NOT GO HERE.

I am a cancer survivor of 15 years & have been purchasing supplements through my naturopath here…read more I've spent thousands of dollars & Lori has been very friendly & helpful. Tonight I closed out my account due to an extremely RUDE lady that answered the phone & said they close in 8 minutes & hung up on me !!! I HAD a card on file & needed to pick up 1 thing. When I entered I asked her why she would treat me like that. No apologies whatsoever ! In fact she called the pharmacist out & he told me that this wasn't the first time I've harassed her. I have never seen her before & that is a complete LIE ! I will NEVER EVER return to buy anything from this place. One thing, I will miss Lori. And she knows my demeanor. She's real ! Unlike the others !

Just wanted to add that after transferring to a different pharmacy I also learned I was overpaying…read morefor my medicine by about $90 a month. Really disgusted.

This is one of the best pharmacies I've ever dealt with & I'll tell you why. I am not an easy…read morecustomer.. I have a lot of prescriptions mixed with anxiety that comes with 104 questions and the need to check and double check everything. Their staff has never been anything other than courteous and professional with me- even when I'm a stressed out, double/triple checking, ball of Karen energy. Stephanie is beyond amazing. On top of this they are rarely out of a medication.. and if they are they order it and somehow get it SO QUICKLY. That is a plus when you're waiting on a medication for relief. When I call for a refill, even using the automated system- it is refilled so fast. This pharmacy is efficient on all levels. I'll never go anywhere else.

Excellent, efficient, and Pharmacist available to talk with on phone and in person. Love the drive…read moreup service.

If this is a top-rated pharmacy Tumwater must have bad pharmacies. I was told outright by the…read morepharmacist she prioritizes walk-ins. This means she doesn't process online orders in a timely manner. If you use the app to request an Rx be available the same day after 4 it will be at least 3 days before you get it. I've been struggling with this since the minute I transferred from another Safeway. She says the way to work around this is to makes requests as early as possible. I have autofill - why should I have to do that?

Amazing place!!! Best pharmacy and employees I have ever seen at a pharmacy. They know my name…read more They know my son's name. They go the absolute extra mile to get you taken care of in a speedy fashion with fun and energy. Keri is our favorite!!! Her kindness, work ethic and energy is so much the cherry on top of our trips to the pharmacy! That girl (and all of those folks) need to be given a raise and a huge round of applause! Such a great bunch of people!!!

This is my second review... the pharmacy staff are outstanding. Jason, (Main pharmacist).. he's…read morepolite, funny and immensely helpful. All of his staff are professional and accurate. If you have any questions, they are always willing to answer. This pharmacy is on top of everything they do for their customers. Out of all the other pharmacies, they are quick, polite and outstanding! Give them a try and you'll never go back to another pharmacy. My two prescriptions were ready before I finished this post!

Very fast and friendly. Everyone seems genuinely happy to see you. I live on the other side of town…read morebut the fast friendly service makes it worth the drive. I feel comfortable,asking questions about my prescriptions and never get rushed out the door.

In my previous review I grumbled over a 4 hour refill time. They have since been averaging a…read moreminimum of 24 hours and after standing in line (literally only four people in front of me) for 45 minutes I had to sit and wait for another 20 minutes because I was using a GoodRX coupon instead of my insurance (which I always do because it saves me over $200/month) and they had to have the pharmacist "rebill" it. The only reason I keep coming back is because my ONE medication is so much cheaper here than anywhere else, but being a busy working, sports mom I just don't have the time for this crap. I'm done. I'd rather pay more and get my time and sanity back. Also - in sitting and waiting for my "billing adjustment" I've witnessed at least five people leave in near tears because of how ridiculous this place is. I truly feel for the people that work here, but they can't treat customers like they're just a bunch of idiots (one woman didn't speak English well and needed help understanding the bill, an elderly woman couldn't hear and basically got angrily shouted at, etc...) it's not ok.

I use this Rite Aid because it is near my home and everybody here is pretty friendly, including the…read morePharmacy staff. They usually have the items I need in a pinch, such as various medical supplies. My only concern is with the Amazon drop off inside Rite Aid. I had a package there that was cut open, items removed, and then covered with black tape. I post this mainly as a caution to anyone else who may use this as an Amazon drop off location. Amazon will refund you however, it's a hassle and they probably keep track of how many times you request refunds. Pic of the tampered box included. The store and staff are a solid 5 stars, just be cautious and look at your packages carefully if you use this drop box.

The customer service here is incredibly BAD! My doctor called in a prescription for a walking boot…read more I came in with one already on, and was asked by the front desk lady (who was incredibly rude) what size it was. I told her, and she came back, tossed a boot wrapped in plastic on the counter, and told me my total. Thinking that's just what happens when I pay with cash, I paid, and walked out. Went home, put on my new boot, and it was the wrong type. Called them the next day and explained the situation. They told me I could come in on Monday to return for a refund since she did not try it on. Came in on Monday, and met with the Customer Service Manager and Jim, Jim was the only one who was pleasant. The CSR Manager actually told me to remove the hair that was on the boot because "I can't resell it like this!" Then they told me that the front desk lady told them she offered to try it on, and I refused. I flat out told them she lied, in which she then started yelling at me telling me she did not. Unbelievable! On the paperwork they had to send to corporate in order to refund me my money, they wrote the reason I returned the boot was because I "didn't like it." So again, THEY LIED! I will be letting corporate know.

When this was the TRUE Kirk's and Kirk owned and ran it this was a superior pharmacy and medical…read moresupply vendor. Kirk was ALWAYS kind to me and asked how my family was doing. I'm giving 5 stars based on Kirk and how he ran his shop. I don't know about now. I know Kirk has retired and the shop has moved. Here's to Kirk !!! High Five Kirk!!!!

Just had the worst service ever yesterday. The guy running the self checkout needs to find other…read moreemployment. He didnt fix the issue with the item ringing wrong then he canceled the entire transaction so I had to ring everything again and then somehow my rewards number wasnt added then he had the nerve to blame me. Nope. Listen to what im telling you and do your job. I want points added to my rewards account and I need a refund for the crap sushi that I bought where there was no protein and the rice was old and disgusting. Such a sad turn of events. I need that refund asap!

Close to home and have most of everything I need. I am not able to completely like any kind of…read morestore completely because of the way I feel after shopping and putting groceries in car. Think more security is needed!