Labor and delivery specifically: I had a great induction and delivery. All the nurses I interacted…read morewith were so nurturing, supportive and let me choose my care and really reassured me I'd be ok the whole time. Specifically shouting out a few nurses that really made a difference for me were Jillian, Bre, Lakita, Katie and Caitlyn (if the names were wrong or spelled wrong I'm sorry, I was a little loopy a lot of the time). Honestly my whole care team was amazing. I'm coming back to this labor and delivery for my next baby because I know I'm going to get the best care.

Today's interview with the Providence Emergency Department Crisis Unit, once again, several people…read moreinitially presented for the interview panel. The Program Coordinator Behavioral Health Services, an LMHC, I would have to say, was the one person who coordinated this interview who had the least social and professional personality and presented as "stand-offish". It was embarrassing that this credentialed individual in my field of work (mental health) would not have better interview skills than this, but it is the reality of Providence that they hired her. The Program Coordinator was vague and uninviting, and when asked about the next step in the interview process, she immediately dodged the question by saying they had several more interviews this week and into next week. However, I asked when I would know the outcome. One interviewer, a manager, struggled to ask his questions (i.e., speaking and coordinating his words were difficult), and another nurse manager asked when I was completing my doctorate, which was already on my resume. The manager who was struggling to speak because my PsyD from an APA-approved university asked that, once I finished, I move to the other state where the degree came from. Before this question, I had already mentioned that I live in Washington, that my family is in Washington, and that this was our "forever" home, but he asked again. The interview began with six participants, but by the end, only three remained on the call. Attendees dropped off while I was answering the interview questions. Leaving a virtual interview abruptly, without explanation, is generally considered unprofessional and discourteous, as it shows a lack of respect for the candidate's time. Although technical issues can occur, professional etiquette suggests that an interviewer should acknowledge the issue, offer an apology if feasible, and arrange a reschedule. Moreover, the meeting was intended to be an interview, but it lacked structure; the questions posed were random and were made spontaneously by each interviewer. Due to the virtual format, we encountered connectivity issues that caused an echo when we spoke, as well as delays in the sound from the management officials. Still, be mindful that this is not how you treat an applicant by making them responsible for resolving connectivity issues and take the time to explain what this job entails. Not one manager took the time to discuss the position. This is an organization that may (or may not) pay well. However, the fact that people in management positions who hire for the emergency department and a crisis unit cannot have better communication or interview skills is clearly wasting massive amounts of money on useless interviews. It leaves an applicant to believe there is no accountability, and if the public does their research, they will find comments like, "...multiple nurses walked by and did not check on me or say anything to the nurse assigned to me. They have that 'if it is not my patient, it is not my problem' attitude..." The response is probably how the staff feel about their job today. Again, I recommend that you save your skills and go somewhere where you feel valued from the start of your interview through the hiring process. Avoid the Providence Health System (especially in Olympia, Washington) as a whole.

We made an appointment and we waited in the waiting room for an hour and they never called us back…read morethey took people back that came in after us very rude customer service I would just save your money and time and go somewhere else

We had the NP Brian, and let me say.. he is the best practitioner we've had (minus our…read morepediatrician). He was kind, he explained everything thoroughly, he went above and beyond to help me with another issue my son had. He didn't make me feel judged, but rather educated. He was amazing, hope we get him again. The front office was pretty nice and they were able to get us seen pretty quickly. We previously went to providence the day proir and if that PA did an actual eval, he would have seen what was wrong. So glad this one listened. Thank you so much.

bad experience, I was think to change for this clinic, but I feel racis, they don't care about the…read morepaciente they only care for charge if you have a good insurance....

Can't even answer the phone to answer one question. Waited on hold with terrible music for 10min…read morejust for someone to pick up the phone not say anything even after saying hello and hang up. This occurred 2 times one after the other. Two separate phone numbers. Can't imagine how they'd treat a patient if they can't even answer the phone to answer a question. If I could do zero I would.

Care at kaiser care you can always count of getting an appointment within a short time. Type of…read morecare the staff was very kind and accommodating, she gave me clear direction to the after hour door entrance.

Just the worst. They routinely violate the No Surprises Act by allowing their HMO customers to see…read moreout of network providers within their in network facility. Avoid at all costs.

Everyone there is friendly, professional, and helpful. They also are very efficient. I'm used to…read moregoing into an ER and waiting for a very long to just to check in and even longer to be seen. Doctors and staff worked well together to get me help as soon as possible. I would up needing to be hospitalized on two occasions and I received great care from top to bottom. One thing that could be improved is the signage in the Physicians Pavilion. It needs updating and to be easy to find. Thank you

They're very attentive they are caring, professional, friendly. The wait time really was not that…read morebad.

I was very sick just after a flight and went in. They took great care of me and answered all my…read morequestions.

I used their services this week and was very disappointed. The PA was short,rude and barely…read moreassisted me, not answering my concerns and questions. They did not honor my appointment time taking walk ins ahead of me. The desk assistant attempted to trip me accidently . doubt if I will return.

Arthritis and diabetes management, plus pain control:…read more The facility is spotless, excellently maintained and had a cheerful atmosphere. The staff is caring, responsive and skilled. The food is also pretty good. We're extremely fortunate that there was an opening, plus the facility is only a minute away from Providence St. Peter's hospital.

My father went there for post-stroke rehab. He had lost the use of his right side during his…read morestroke. One evening after he had been there a while we got a call from the night charge nurse telling us that my father's leg was broken. We went there and saw that he had been packed into the bed with pillows, and there was a sign above him saying not to move him. He had been given so much narcotic pain medication he was unresponsive. His leg was badly broken and he was taken to the hospital. When they were setting his leg they noticed a huge, black pressure sore just above his tailbone (I saw it when he was at the hospital...it was hideously bad), and they told us it might cause an infection elsewhere in his body and to have it monitored. He was returned to Mother Joseph Care Center as there were no alternatives at the time (heartbreaking for us). Two nights later he was transported to the emergency room with pneumonia attributed to infection from the pressure sore. Long story short, he died a week later. The staff member(s) who were responsible for his broken leg were never identified, and the day charge nurse who would have been responsible for doping him up (locked meds cabinet) was "punished" by being transferred to the Alzheimer's wing at Mother Joseph Care Center. One of the staff actually suggested my father broke his leg by "moving around in the bed too much"! No accountability whatsoever. Please do your research, talk to family members as well as staff. And beware of this place.

Everyone was so nice and helpful! Especially Jennifer Cha, PA!! She was able to provide answers…read morethat worked with my circumstances and she was very patient I left feeling much better than when I went in due to her "bedside" manner. The wait, despite being a walk in with no appointment, was very short, being only about 15 mins. The whole experience from walking in, to testing, to going over results and treatment was quick and very smooth.

This place is outstanding! From the moment you walk in to the time you walk out the door- you feel…read morecared for. I have been in a few times for various things and every time they get it right. Their staff is friendly, efficient, professional and informative . Their clinic is clean and the wait area is nice with free beverage's while you wait. You can make appts and eliminate most of your wait time . This place is awesome. Easy parking.

Had kidney stones removed by Zadina, X-rays every 2 weeks after procedure, the office does not use…read moreepic, and expects patients to do there job for them. Getting X-ray results to the.office is a pain. I received day after X-rays to my medical app. This cost me $100 every time I got an X-ray x 8-10 times. Paid the bill from Zadina. 6 months after passing stones I have an appointment. I had a family emergency and was seriously strapped for money until payday. I asked to pay my copay on payday and they refused me service. I was dumbfounded at this and will not be returning to this office ever! I am going to check with my insurance to see if they were billed for this non appointment that they cancelled! Ridiculous this happened over a copay, I was in a either feed my family or pay the copay situation. What an ass!

Oh my goodness....had another bout of Kidney Stones. Used to see a different Urologist, but he is…read moreretiring and they couldn't see me for several months (go figure!!!) Receptionist was very nice and making an appoint was simple. I arrived for my appointment on time, and in lots of pain. Dr. Zadina shortly came into the room and went through the standard questions and asked other questions. He was very detailed. Diagnosed the type of Kidney Stones I had and gave me some prescriptions to take care of them and some of the side effects. Had two follow up appointments and I am now Kidney Stone free. I really like the fact that when you leave, the receptionist gives you a complete printout of your visit and any action items, so you don't have to try to remember what to do next or what was said. No problems recommending the doctor...he knows what he is doing!