I was very sick just after a flight and went in. They took great care of me and answered all my questions.

I used their services this week and was very disappointed. The PA was short,rude and barely assisted me, not answering my concerns and questions. They did not honor my appointment time taking walk ins ahead of me. The desk assistant attempted to trip me accidently . doubt if I will return. read more

Friendly and compassionate staff, clean facilities, easy check in and appointment setting online. I highly recommend Indigo. I appreciate their staff from check in to my treatment and they have a great automated response system post visit. I hope I don't need to go back anytime soon but if I need to, I know that I am in great hands! read more

The lady I spoke with this morning, when I told about my fatigue that is getting worse and worse along with mental health problem said "There is nothing much we can do." Gave me the question of why even bother going to this place? What the hell kind of an answer is that? Then to not provide any further information of why there isn't much you can do, leads to the fact that this is the definition of a piss poor excuse. read more

This place is nice and very modern. I did a walk in and was told there was a 2-3 hour wait. You don't have to wait there. I went back home and got a text about an hour and a half later saying it was just about time for me to be seen. They've also got an app where you can check the progress of the line. Everyone here is extremely kind. I was in and out fairly quickly. I highly recommend this place if you need to be seen the same day. Hopefully I won't ever need to go back but it's nice to know that they're there if necessary. read more

My first time at Indigo Multi Care. Just moved here and between doctors. I went in hurting with UTI. The lady at the front couldn't have been nicer. I was seen quickly for a Saturday. The doctor knew his stuff. Explained everything very well and was extremely kind. They sent my scripts out before I even left and they were ready by the time I got there. I definitely recommend Indigo. Don't hesitate, kind , caring and extremely clean facility. read more

Our son thought he broke his toe, so we made an appointment for him online, which is such an awesome option! We headed on in to the clinic and from the friendly front desk, to the kind and quick care provided by the medical staff, we were very happy with the care we received. Thankfully, his toe was not broken, but there was still a need to drain the fluid. This procedure was explained thoroughly and performed quickly. Overall, very happy with Indiego read more

Friendly, professional, and compassionate staff. I would definitely recommend the Indigo at 345 Cooper Rd NW in Olympia. I live 70 miles from the facility and they worked with me so I got in that day. I really appreciated their efforts from the call to the treatment I received and kindness of the staff. This was on a Saturday. I left with a "boot" on an injured ankle after having it X-rayed. The doctor called me later and explained the X-ray results and the aftercare procedures. She thoroughly explained everything very well in a kind professional way. This was a very smooth process and everyone there was friendly and very competent. I hope I don't need to go back anytime soon, but if I need to, I definitely would choose this clinic, knowing what I know now. read more

I came here for a rapid Covid test for travel, and I was very happy with the care that I received. It was a smooth process and everyone I interacted with was friendly and highly competent. I would definitely come back. read more

This location offered the worst service ever. I'm fully vaccinated and came down with Covid. The receptionist looked and me and said " Everyone's partying, everyone is so irresponsible". I looked her dead in her face and said that was not me. There is a lack of empathy and they are exceptionally slow. Seeing me with my symptoms, I waited in the car for my test for the text for my appointment time, and then after receiving my text, proceeded into the lobby, where I waited for over an hour, coughing, wheezing, and with a fever. I understand we are in the middle of a pandemic, but rude nurses should stay home! If I were you, I would suggest another location. If Walgreens and Rite Aid can offer free, drive up rapid results, this place should at least offer that. read more

I was there in Friday good service so far, but they never sent my medication to the pharmacy

SCAM ALERT. Went there for a COVID test because of contact with others who are positive. Today I received a bill for the test. $616! The tests are supposed to be free. And all of my other COVID tests have been no charge. The test was only a few days ago, so they didn't even bother to go through my insurance because they know they won't pay for it. I wondered why they kept asking me how long I've been sick. I kept saying "I'm not sick." read more

Honestly one of the best urgent care clinics in Olympia. Staff is always extremely kind, helpful, and transparent. The wait is never more than 15 minutes every time I've been there. This is my go to clinic when I need last minute/urgent care. read more

When I went in for care of my back and knee after a fall the wait was only 20 minutes. Everyone was very nice and professional. Unfortunately the care I received was ridiculous. I went in for a muscle strain and was treated for a bad knee. Long story short I left with X-rays of my knee, a knee brace, a several referrals for a variety of physical therapy. I told the nurse I didn't need or want a knee brace and that it was completely overkill. She said that's what was prescribed and I can sell the knee brace if I didn't want it. I will never return to this clinic A further note. I received a response from Indigo stating that the manager would be contacting me. That never happened. Run from this place read more

Urgent care and you make people wait OUTSIDE???? are you kidding me? be prepared to wait in the cold or rain

The health care I received there was adequate. However, I received three phone calls within a week, asking me how I planned to pay my bill. Each time they asked many personal questions to "ensure security," and each time I replied that I would pay the $11.49 bill when I received a bill. If I had given my credit card number, the caller would have had enough information to compromise, not ensure, my security. I requested they remove my name from their calling list and was told that would happen. This business practice is not good, and I will not return there, read more

Took my out of town relative there at almost close on a Sat night. Everyone, was so friendly and helpful and made a scary and stressful situation much better. Thank you to the entire team John, and the nurse practitioner Amy so helpful, knowledgable and kind. Thank you all so much!!! read more

They were really busy that day, but it is flu season. Despite how crazy it was everyone I came in contact with was AMAZING. My wait wasn't long, the ARNP was super sweet and made me feel at ease. The tea they offered me helped me feel better while I was discharged. Will be back again. Great alternative to the emergency room. read more

All I wanted was a COVID test. I wrote to the WA Dept of Health and they sent a link of places to make appointments. I was ignorant that some for-profit facilities are using the pandemic to scam people. As it turns out, if you sign up for a COVID test here, they are going to charge you for a full medical exam. I am now going to have to find a way to fight this. They must have paid a programmer to make their facility come up to the top when you google "COVID tests near me." The worst part though was when the MA shoved a stick up my nose which seemed to reach my eyeball. It hurt so bad, I had to shove him off of me. I feel like suing for assault. My nose still hurts, several hours later. I should know better than to allow a man to close the door, so he can do whatever he wants and I have no witnesses. There is NO reason to do this to people unless you're trying to teach them a lesson--in my case, he was tired of me complaining about all the medical history questions and obvious annoyance at all the things that had nothing to do with getting a COVID test. He ran out of the room and then a doctor came in. REALLY? For a freaking COVID test? These people are criminal. I'm going to report this company to authorities. read more

there was an hour and a half wait and I was harassed about wearing a mask even though a) I was already wearing a mask, b) I showed proof of being immunized and c) I have severe anxiety read more

First impression was 50/50. New, clean facility, but I received a cold, unfriendly welcoming when bringing my son in to be seen for a cough and fever. The wait time has been ridiculous! There were only 2 other people ahead of us when we got here and we waited in the waiting room for over an hour. Saw a nurse for vitals and now we've been waiting-again-for almost 2 hours. This is supposed to be URGENT care and it's taken half our day. read more

This is, hands down, the best experience I have ever had at an urgent care clinic. It's a really cool environment, the staff is amazing and you will not believe how fast everything goes! The whole thing, start to finish, took maybe 40 minutes. Next time you or a family member are sick or hurt, you have to try this place! read more

I was really impressed with this urgent care! Very quick and courteous from star to finish. My questions were answered and issue attended to. Staff is very welcoming. Will definitely be back! read more

Great place for urgent care. They were all friendly and nice. The other place took a two hour lunch, glad I found a New place for great medical care. read more

Very good urgent care center! There's more than one of these centers, & since the one I started at was busy they referred me to another one that wasn't! So my wait was short! read more

Awesome staff, great providers!! Clean, well organized urgent care!! Hardly any wait time either!! Just wish they did IV therapy!

Madigan Having no appointments available referred me to Indigo Urgent Care in Olympia for what I thought was pneumonia. This visit could not have gone any better. I was taken care of by three wonderful people. Pam Brown, Dat Ngyuen, and Kim Riana. The service I received at this clinic was nothing short of OUTSTANDING. Anyone needing the services of an urgent care clinic will find excellent care from the medical staff members mentioned above. After taking the medication prescribed I am well again, thank you for a wonderful visit. Douglas read more

Nice clean, modern facility. Very quick and friendly staff.

Everyone was friendly. My wait time was less than 5 minutes. I left with antibiotics and was feeling better the next day. If you need weekend urgent care, this is the place to go. read more

Super impressed with the friendly nature of everyone in this office! I expected to encounter a long wait before I was seen. However, once I completed filling out my paperwork, I was almost immediately called back. The nurses were amazing and the physician was kind, attentive, and thorough! read more

My first experience in this place. I work in the healthcare field and can tell this place treat me very unprofessional. They didnt not honor my appt, even I call to make sure that my appt was confirmed and drove 45 minutes to this place because I was in pain. I wont recommend anyone.Why they didn't say that they dont honor appt over the phone?? They said that they didnt have anyone and it wasnt fair for the people who was waiting. Are you kidding me? And is it fair that I made the appt and run over there to be on time? To tell me have to wait 1hr and 30 minutes. read more