David, Pharmacist, is a ROCKSTAR. I live in Fredericksburg and had a unexpected death in the…read morefamily. Unfortunately my specialty drug didn't arrive as scheduled before my departure for my sister's funeral. After dealing with the local pharmacy twice, mail order, home delivery, and the specialty pharmacy getting passed from one person to the other and 2 hours in the phone DAVID solved my problem in less than 2 minutes. He literally solved the problem and took the liberty to contact my local pharmacy and asked them to handle things on their end. Again, I can't say thank you enough. I can only wish that the other FIVE Walgreens employees had been so helpful.

This Walgreens was always 5 star for our family until last year. I asked a question in the…read moredrive-thru(first lane near drawer) and employee yelled through a microphone. She was standing up. Another a young employee told me "we all have to wait" when I questioned being told to move aside. I just wanted to know if I would get back in line in the same spot. Have not seen Dave in awhile. Most of the time service is okay. We have using been this location(except when they do not have Moderna) for 26 years)

This review is entirely based upon one interaction on May 29th. Specifically appreciative to the…read morepharmacist that day and the pharmacy tech. There were so many glitches happening during several power outages, thunderstorms, the Memorial Day that Dr offices were closed, etc. The staff exceeded all expectations by being kind, expedient, forward thinker's and above all, they did every thing they followed through at every possible point of delivering Grade A, Top tier customer service! The pharmacist's name is Blessing! She lived up to her name in every possible way! The pharmacy tech was spot on -with my phone call, subsequently, in person, both were professional from beginning to the end! Kudos to hiring these 2! Since the staff turnover is high at this store lately, my experiences have been average, sometimes closer to poor ratings here.

This is the best CVS pharmacy I've been to. They are promo friendly and d follow up. I asked them…read moreto make sure and call my doctor about a refill and they did it and followed up with me confirming. Love their communication and helpfulness.

The good is the staff is very knowledgeable, but you have to pry it out of most of them. It is a…read morebusy location so they don't just offer up the information. Ex: my bill was high, I questioned it before paying, he said the rate with the discount. I said what discount? What's the rate with my insurance? He repeated himself as he walked around the back. Finally he came back to the window & tapped on the computer. He said hour insurance co. Has been offline all day. You can take with discount rate or wait to see if it comes up tomorrow?? Often they are out of meds & have to wait 3-5 days .

I love this location. I understand the pharmacy business as I worked in the industry my entire…read morecareer. When I go to this location, they give me a promise time and the prescription is always ready by that time. If I have an acute prescription called in such as an antibiotic, they notify me and have it ready in an hour. I never have to call them and ask them to expedite, they just take care of it. The cashiers are friendly and efficient. Since switching from Walgreens, I've had no issues.

I refuse to pay the fees to pay my rent online, so I come here to pay it. Over the last couple of…read moremonths, there seems to be someone new at the customer service desk. I always give them grace, but sometimes, it can cause the wait to be excessive. I feel that, with knowing they have new people, there should be someone to jump in when needed. The clerk is always pleasant, regardless of how stressful it may be. Every time, I never really have issues.

Iris in the pharmacy has been amazing getting a prescription taken care of for us! Thank you!read more

Months later, I still give this location an excellent review. The customer service is always…read moreconsistent, and for CVS, that's a great thing. The drive-thru is still bonkers. If you're mobile and able, just go inside and pick up your scripts; you'll be in and out.

Zero stars for the pharmacy. Literally no compassion or empathy. Just bulling and ignoring any…read moreconcerns requests. Literally told me I wasn't important l. Stay far away, never ever use them or you'll be sorry.

This location is notorious for failing to notify customers when their orders are ready or received…read morevia FedEx or in-store. My collection of an order was with them for several days before I contacted them, and when I went to retrieve it, they placed it with the outgoing FedEx mail. Fortunately, FedEx returned it several days later, but I was unable to give dvd's to my family that was in town. I never received a call from a Manager apologizing for the inconvenience. When I did speak to a Manager a few days later he wasn't sympathetic at all. Once again, I had an order sent from Imemories, and this store did not inform me that it had arrived. Consequently, I will no longer place orders from this location. On a positive note, the employees who work at the front door are all very friendly. Additionally, a lady named Sam is exceptional.

I realized yesterday that I forgot my meds on this business trip. I went to this location today and…read morea very nice young lady by the name of Karla helped me. I was asking for just a few days worth of each medicine to get me through the week. The pharmacist came out and said they are just going to refill them ahead of time. They contacted the Walgreens in Georgetown where I normally get my meds filled, confirmed my info, and shortly after I was done. Thanks to the pharmacist, and thanks to Karla for taking care of my need. We need more people, and customer concerned businesses in this country.

I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

This store is so great and the employees are so helpful! Ben helped my friend and I out with…read morefinding and buying pokemon cards, and was so quick to help us when we needed the case open. Definitely stop by here, the staff is so so sweet!

I love this Walgreens. I usually go in the evening & the manager Martina is such a breath of fresh…read moreair. She welcomes me in. If she sees me wondering she makes sure I'm finding Everything ok. Not to mention this the cleanest Walgreens I've ever been in, it's so organized.

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

Very friendly staff, they always have what I need, and such a great location. Not sure why their…read moreratings are so terrible but I think this is a great place and I go there all the time because it's right by my house.

Filthy store!…read more Received a text that my rx was at this store located 1233 Precinct Line Road. This is because my local pharmacy was out of stock for rx. When I went inside, the staff never looked up, nor acknowledged me. I blanked my keys a bit and someone said" be there in a moment " When I gave all pertinent info she said no, there's nothing at this location for me. I was 99% certain my text had given this address. But my phone had died. I drive to my normal CVS, located at 1500 Precinct Line Road inside Target. The pharmacist showed me on their documentation that my rx was waiting at the other location. He saw me begin to tear up because I'm disabled and had driven 20 miles outside my usual activity level. I'm disgusted to know that some people are relegated to this level of treatment for their rx. I will never allow anything to go to this store! Over appearance and pharmacy team, Probably 6 workers, no one in their drive thru. I was their only person but, ignored, lied to, and turned away! I hope someone who matters reads this!