The good is the staff is very knowledgeable, but you have to pry it out of most of them. It is a busy location so they don't just offer up the information. Ex: my bill was high, I questioned it before paying, he said the rate with the discount. I said what discount? What's the rate with my insurance? He repeated himself as he walked around the back. Finally he came back to the window & tapped on the computer. He said hour insurance co. Has been offline all day. You can take with discount rate or wait to see if it comes up tomorrow?? Often they are out of meds & have to wait 3-5 days . read more

I love this location. I understand the pharmacy business as I worked in the industry my entire career. When I go to this location, they give me a promise time and the prescription is always ready by that time. If I have an acute prescription called in such as an antibiotic, they notify me and have it ready in an hour. I never have to call them and ask them to expedite, they just take care of it. The cashiers are friendly and efficient. Since switching from Walgreens, I've had no issues. read more

The drive-thru pharmacy is ridiculous!!! I have never waited that long at any other location! They took longer than 15 mins per car! Absolutely absurd! read more

I was rudely handled and yelled at by pharmacist Bristi who got loud with me when I asked if my information was in their system. She was also rude to another customer at the register next to me. I also found out that the insurance information was not put into the system and I was overcharged for my prescriptions. After doing research I found out that the price I was supposed to pay which included my pharmacy card should have been $4.81 but instead I was charged 4x at $15.00 (see attached pictures). I spoke with Pharmacy Manager Amr Gomaa. who was rude as well. I don't want anybody else to experience this level of unprofessionalism and illegal practices since I was not consulted about the medications either. I filed a complaint with CVS corporate, and I will also file complaints with the State Pharmacy Board, FDA since it involves drug safety, the DEA since it involves a controlled substance and improper dispensing since no consult was done, the State Health Department due to the pharmacists actions, and local ABC, NBC, CBS, & FOX news affiliates. read more

CVS Pharmacy - Price lookup via pharmacy website research - Drugstores Near Me - Bedford, Texas

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I now know why there are so many bad reviews at this location. They can't seem to fill my prescription no matter what I do. My healthcare provider sent enough of my prescription to last me months to them but they won't fill it. I have asked for call backs that I didn't receive. When I do talk to someone they claim the dosage might not be right. I have missed my dosage for this week and it is your fault CVS! Help!!!!! read more

My issue is primarily with billing in conjunction with a Minute Clinic visit inside of this CVS store. My wife went in for a TB test last December which was required for a meditation type retreat in Northern California. I paid cash in full for the visit and now, out of the blue, I'm getting an email wanting an extra $60 for that visit nearly two months later. How is it you pay cash (no insurance involved) for a service, and they come back two months later demanding ($60) more money? Check the reviews on this CVS and you will probably agree they have a multitude of issues going on. read more

Just left this place some white dude that works in the front sucks. He talks too much and he's so freaking loud.. he's so worried about shoplifters. He doesn't wanna work at the register so he tells everyone to wait the play self scan. Kinda annoying. Went to Walgreens instead read more

I tell you what, I'm going to bite my tongue while writing this review. I had the hardest time with this pharmacy, it helped me understand why many people do not favor CVS (pharmacy). I take a medication that is currently on backorder, CVS was the only one who had it in stock. Because of that, they had to reach out to my pharmacy to transfer my prescription. I got there around 10 a.m. (Friday) and was told it will take several hours and I could pick it up, that evening. This was said to me by the pharmacist, he even stated where I was in line of transfers. I went to pick up my medication, it wasn't transferred after being told it would be ready that evening. The pharmacist who was working that evening, was very rude and acted as if she couldn't be bothered. It was forty minutes prior to them closing, she could have contacted my pharmacy and completed the transfer while I waited. While the pharmacist went on her rant about how busy it was, I called my pharmacy to see if they could just take my phone and complete the transfer that way, not even that worked. The pharmacist then went on to say I could contact their 24 hours pharmacy and have them transfer and fill there; she really didn't want to be bothered. Who would think, you doing your job is you being bothered. Find a new a new job! I called the next day (Saturday) to see if it had been transferred, guess what? No, it still had not been transferred. I was livid at this point, the young lady I spoke to listened to me and had it transferred and filled, within 40 minutes. I really wish I remember her name; she is the reason I gave them two stars, and not one. This was a horrible experience; I really hope my medication is in stock with my regular pharmacy next time, I never want to deal with CVS again! read more

SHAME on CVS they don't honor their own internet price to walk in customers. This is FALSE advertising that will be reported to the Better Business Bureau. To all employees- to work for such a company is diminishing your long term morals n values. Exit stage left. To all other customers TARGET offers the exact same products for HALF price. CVS- today you not only lost a sale you also lost a Customer for LIFE read more

The pharmacy staff are overwhelmed and show it. They make me feel worse than I feel when picking up 10+ prescriptions. Rude comments on the quantity are just that, RUDE! It doesn't matter that I spend (or my insurance company) $1500 a month on my scripts, no appreciation of the business. They wait on drive thru first before attending to line of customers inside the store. Don't even get me started about their App, it's down often and is very slowly updated. Store inventory is hit or miss compared to other CVS locations. They always want you to self checkout but their systems do not function easily. Forget it if you're using a coupon. Check out what others are also saying here... not great. You'd think some upper level managers would try to make this store better but they obviously don't. I guess CVS is trying to complete your medical experience by being a complete "pain" to visit... read more

I'm giving three stars because Cynthia was great but the entire time I was shopping in the store I could hear the store manager all over the store no matter where I was. He was ranting at her, about customers, using derogatory language to describe customers and punctuating almost every sentence with the f word. I started listening because he was talking about coupons and saying ..."we need to weed out this garbage these people are like a cancer. it's no wonder these b!&ches drive from mesquite because other store managers figure out that they're just garbage and then they come here... blah blah blah." something about coupons something about don't scan an effing thing until you read all the coupons etc. Another customerwho could also hear him and looked at me mentioned that she had been there earlier in the evening when he berated her in front of customers. to be clear regardless of what the company policy was the way this manager behaved was not only inappropriate but he appeared really amped up, fired up, loud and unkind. A bit Trumpy TBH. I love coming to CVS I love extra bucks. I love figuring out how to get the deals and I love the clerks who excitedly help me. I'm also a member of The Care pass and the rewards club and all that stuff so I shop regularly and this guy has got to go. read more

CVS Pharmacy - Just my savings totals! - Drugstores Near Me - Bedford, Texas

I seriously wondered how a CVS could possibly get all the way down to one star. You'd think a chain store like this would have enough QA in the background to maintain a solid three. Nope. For its location, you'd think this store would be a higher priority for CVS as a whole, but it wouldn't appear as such. Long lines, out of stocks and tired surly employees are the norm. We've never had a prescription available the day it was sent over here. They always have to "order it." Very odd since locations in much lower volume areas do a far better job. The last two times we've been in this CVS, the pharmacy has been closed during published pharmacy hours because of "lack of staff." No apology, nothing, just a shrug of the shoulders. They may as well remove the word pharmacy from the building. Another issue is frequent out of stocks. Their shelves are regularly bare and you definitely can't come in counting on leaving with what you needed. The staff tends to be uninterested and seems constantly overworked. Definitely do not project a United customer friendly front. There's a Walgreens just up the street. Do yourself a favor and skip CVS. read more

Came to pick up my UPS package. The female manager told me she couldn't pull my package out of her a**, not kidding. It was sitting on the shelf, she had a terrible attitude and was unwilling to help me. 02/04/2023 @ 1743. read more

The pharmacy staff don't care and often rude. I need to find another pharmacy I am dreading going here read more

I am a local physician and I had the most unprofessional and rude experience at this CVS trying to pick up a medicine (paying cash). The pharmacy tech and the the head pharmacist were arrogant, rude and unhelpful. I discussed things with the Manager on shift but I got a lot of lip service and I suspect nothing will change. It was stunning to think my patients go through this. I will NEVER prescribe at this CVS. read more

The absolute worst CVS I've ever been to. I have been going here for years, and it seems like almost Everytime I go there is some kind of issue. Was in the drive through today line for about 10 minutes. Got up to the window and they literally closed the window on me for lunch. Worst customer service I've ever experienced at a pharmacy. read more

Horrible CVS. There is one in N. Arlington that is nicer, & I think one in Bedford that's also nicer, & much better. This one is always empty shelves & delays. read more

What a joke! This store is terrible! They have passport photo signs everywhere yet they say they don't do them. This store has the worst employees who don't give a crap about those shopping there. Transferring my RX elsewhere. read more

Worst worst worst !! Taken my son there twice, I know my fault, Both times, worst experience EVER!!!! read more

I had to go to the pharmacy 3 times for 1 prescription. It seems like a disorganized and unprofessional work environment.

No propane ever, even though they have a propane cage outside for over a year. They act like we are out of line to ask if they do have it. Smh read more

They aren't very helpful. They seem really busy and short staffed. I highly recommend Albertsons pharmacy on airport fwy and Bedford road for really good friendly service. Walgreens is better as well. read more

I waited in the drive through line today, with 2 cars in front of us. When it was our turn, they had closed the window shade and went to lunch. It seems that they should post where customers can see that they cannot pick up prescriptions between 1:30 and 2:00 pm. It was an inconvenience. I will personally go elsewhere. read more

Miserable. Disrespectful. They lie about timing, they send messages that my medicine is ready, then when I get up there they tell me it's not, and then they have me wait in their inordinately long lines three times in a row for one prescription. I've been here for two hours, and that's AFTER they told me the prescription was ready. I'm done with them, and done with CVS. Never again. read more

Conveniently placed paper towels and the toilet squirted water when I flushed it. Very European. Ew. read more

CVS Pharmacy - Drugstores Near Me - Bedford, Texas

I would give this location zero stars if I could. Wait in line for 20 minutes then they decide to take a lunch at 1:30 pm! Every time i've gone here they have pulled things like this. Learn to schedule accordingly. Not everyone at the pharmacy needs their lunch at the same time. I just watched 5 employees leave. Ridiculous and will be changing where I get my prescriptions ASAP. read more

You're pharmacy sucks. They never have half of the prescriptions in stock and I am always waiting on my child's nebulizer solution or prednisone. The Minute Clinic here is trash. You schedule an appt and then show up to be told your appt code is expired and then have to wait in a long line to be seen. The doctors talk your head off more than they actually access you. A doctor told my child and I she didn't have strep or pneumonia and that she was perfectly fine. I go home with her and a day later, she was in the hospital with both! read more

Not quite sure how one branch of a franchise can decide to do something totally different than the others. Came here to check out their Christmas clearance and was told by the cashier, "oh, I don't know why but we are not doing the 90% off sale like the other CVS stores. We are only doing 75% off this year. " Really, CVS? read more

Horrible horrible service!!! Would give 0 stars if possible! Rant: I cannot say anything positive about this location! Multiple times I have been promised that a prescription is ready when it wasn't. I was told my regular medication (that is absolutely necessary) could be transferred to a pharmacy that had it in stock. Guess what? It hadn't been transferred. We gave the pharmacy a coupon that we received for a very expensive medication at 11:40am, it was promised within the hour. We came back at 4pm and they had no idea what we were talking about and tried to charge us $200 for a $70 medicine. When we came back the next morning to fix it, they said they no longer had the medicine available! They do not care about their customers and because of their "convenient location" there is no incentive to change. Never ever going back! read more

Came here for earplanes. They had what I was looking for which was great. They had some CVS brand as well. This was the first store since I came to Texas and everything looks similar to the one in California. I was hoping I would find some souvenirs here or at least some exclusive snacks or food only found in Texas. I couldn't find anything I haven't seen before which was disappointing. This CVS isn't too far away from the airport so I would assume it might have souvenirs. The employees are nice and very helpful. Store is clean and organized. read more

I went in for the minute clinic to get a flu shot. There was a handwritten sign on the kiosk that said "we are full come back tomorrow". Ummmmmmmmmmm................? First that was just tacky. B...well that was unprofessional. It turned me off. I was mad too because I needed to use that last little FSA money at CVS to get a heating pad. Which by the way didn't work, I ended up having to go to Walgreen's anyway and had no problems there with my FSA purchase, but I digress. They were horribly understaffed for a Sunday and not too happy that I asked a pharmacist to help me with my flu shot. B. They are FREE FLU SHOTS...it's not your money and this is what you are getting paid to do. Stop being salty about doing your job folks, that runs me hotter than fish grease. I almost left, but they had already ran my insurance and had me waiting behind their makeshift clinic behind the blood pressure monitor. She was a little nicer once she came out but still.......when I left the line was almost into the greeting card isle which made me happy that I don't get my prescriptions from there anymore, because it was so chaotic. Also the FSA thing got under my skin with the heating pad. Same exact heating pad, same price and Walgreen's had no problem ringing me up with an FSA eligible receipt. So boo to you CVS. Only for you beauty section when you have sales will I return. read more

Went to the minute clinic today with my fiancé who was sick and I can say this is the most disorganized place I have ever been to we have been up and down all day trying to get his medication that he was prescribed and was told it was ready at the cvs when we called because they never cancelled it to send it to Walmart so we just decided to pick it up there and once we pull up at the drive thru they ask for payment and guess what they freaking canceled it ! And they somehow couldn't just refill it there even when we asked if they can just fill it there because we have been to Walmart and they never received it... I'm extremely upset definitely will not be coming back highly disorganized and they do not do anything to help read more

Not once but Everytime I visit the pharmacy I wait 30 plus minutes in line. Tonight there were only 2 people ahead of me and I waited 40 minutes. They are severally unstaffed and need help. Always an awful experience. read more

Minute clinic rep still not in at 9:30 I guess they make their own hours. Excuse was a flat tire, and would be another hour. Wow I have never heard that before read more

CVS Pharmacy - And they don't even dump the trash - Drugstores Near Me - Bedford, Texas

Fast and efficient drive thru service. The girl at the window was nice and inside it's clean and good for the things you forget at other places read more

I wish I didn't even have to give them a star. I've waited in line for 20 minutes then the woman comes out to tell me that she's doing to lunch after the patient that just came out and to come back at 3! It's not even 1:30 yet.. That's a long lunch. You could have told me before I wasted my time and I'm sick. Don't even bother to come here. read more

CVS Pharmacy - Seriously? It's June 9th. From a store that's supposed to promote health and wellbeing. - Drugstores Near Me - Bedford, Texas

This CVS gets 5 because Cindi is super helpful. Whatever company rep is reading this, give her a raise!

The cashier from the store, Kamala, was rude when I told her I had forgot to use a coupon she said the Transaction had already gone through and there was nothing she could doto help me read more

This pharmacy never, ever answers their phone. I have tried to reach twice this morning. On the first call waited 30 minutes and the second, gave up after about 10 minutes. And this is not unusual - this is a common occurrence. I will be changing to a different CVS even though it is further from my home. read more

Went in to get my sons passport picture , he is 3 so i knew it was going to take a while .The manager of the store couldn't be bothered to stop and help the cashier , she was running back and fort , from us to to other people ... this wouldn't have happened if the manager had helped her , poor experience and all from the manager who is there to help out his team read more