Albany PT has THE BEST physical therapists. I've been going there for years, and they've fixed my…read moreknee, ankle, and wrist. That said, they've joined with a new group and you must keep your receipts and check your bills carefully! Despite paying my copays at every visit, such that I had a 0 balance, Albany PT sent me a bill. When I called to inquire, I was told that my insurance company had tripled the required copay on one specific date, causing me to have a balance due. When I called the insurance company to find out about my changed copay, they had no record of a copay change, or any amount due. Insurance had fully paid their part and I had fully paid my part. The billing contractor for Albany PT was insistent that the EOB showed a required triple copay for one specific date -- but she was unwilling to share the EOB with me! Something sketchy going on in the billing department...

Ann Michelle is a hero! When we walked in my son could barely walk with a walker. He had…read morefractured his tibial tubercle and avulced his patella tendon two months earlier, and had been bedridden for two months. Almost immediately upon beginning treatment with Ann Michelle, my son finally started to regain mobility. She was fiercely dedicated to getting him back up on his feet walking, and even back to snowboarding again eventually. Her deep knowledge of the body and how it heals was stunning. Her cheerful demeanor was as healing as her massage and strengthening work. My son is devoted to her and we are all deeply grateful. We also had a good experience with the front desk staff and scheduling has been smooth and easy (once we got in).

It has been many years since I was treated by Joe. At times he seemed to go far beyond what one…read morewould normally expect from a practitioner, but he also seemed extraordinarily thin-skinned and threatened to stop treating me a couple of times because he imagined some kind of danger where none existed. What ultimately happened was far more disturbing. I was bedridden, extremely vulnerable, and during one treatment I opened up emotionally while he was working with me. Nothing I shared was unusual or inappropriate. He walked out of the room. I assumed he had gone to put coins in the parking meter, but he never came back. Afterward, he never responded to my emails or phone calls. I was desperate for some explanation and closure after being left that exposed, and at the time I still wanted him to continue working with me. I have lived with a complex structural medical problem for many years and have encountered a great deal of cruelty and unprofessional behavior, but Joe's conduct still stands out. Abandoning a bedridden patient in an acutely vulnerable moment without a word, and then refusing all communication, was profoundly cruel, immature, and unprofessional. Unfortunately, I also think this reflects on the practice as a whole. I wish Mari provided better professional guidance to ensure that a patient was never treated this way. There are many glowing reviews here, and perhaps others had very different experiences. This was mine, and after all these years I believe it deserves to be part of the record.

Joe is a knowledgeable and a caring practitioner. He is attentive in his presence and attuned to…read morewhat's happening. I highly recommend his services.

Dr. Cohen is the best Chiropractor I've ever experienced. He is very versatile in his skill sets…read more He's not only well-versed in traditional chiropractic practices, but also he's deeply spiritual. and he helps me process shame. And help me strengthen my nervous system. He has mastered different modalities. I have experienced traditional chiropractic adjustment, muscle testing, Chinese medicine, energy work, and modalities beyond my comprehension. It's very rare to meet a chiropractor who has such a comprehensive and integral approach to optimize the human body. He's helping me optimize my alignment and energy. He's very skilled in fine tuning the body as an instrument. I highly recommend this place.

I saw Dr. Jennifer Tran and was impressed with her approach to assessing my issues. She's…read morethorough, friendly, and extremely knowledgable about the human body. She explained what she was assessing, asked relevant questions to understand potential causes, and provided only relevant adjustments and treatments. She explained what may be the root cause of my issues and gave relevant stretches and exercises for me to do for long term benefits. Prior to the 2 sessions, my shoulders, hips, and low back were so tight and it was causing me to get numbness, the inability to stretch out when I slept, and I felt so heavy due to the stiffness in my body. My issues were likely due to previous exercise and running injuries that I left untreated. I was shocked at how much better I felt after 2 sessions with her. It was like a weight had been lifted off my shoulders. Following the relief from her sessions, I've continued with additional mobility exercises at home to maintain the benefits. I highly recommend visiting her if you're experiencing any pain, discomfort, or abnormal mobility issues.

Dr.Charlie Prins is amazing. I have had a long-standing…read morecondition And after a few treatments, He got to fire some muscles which were asleep for a long time, and walking was easy again. He uses different modalities and worked also on my Brian and nervous system. He is very intuitive and professional. Highly recommending him. Thank you for your help and support Claudia

I went to him for hip pain. after seeing him twice a week for a month I developed severe back pain…read moreand sciatica and 2 spinal fractures. I can't prove anything because I didn't have X-rays before seeing him. Coincidence? Now I use a walker.

Dr Lee was my assigned therapist many years ago at a different Physical Therapy studio. He was the…read morebest I ever had so when I needed help again, I searched for him. He owns this studio. I'm at about my 6th session with him. I am so pleased I reconnected with him. Once his partner Dr Harris helped me. Another perfect visit. I am in good hands with either.

Having come down with a sudden back strain one week (!) before a transatlantic flight, Dr Lee Yek…read moreprovided prompt and invaluable help putting me on the road to recovery. I appreciated that his assessment was encouraging, focusing on exercises that I can use to strengthen the right muscles without straining myself further. His manner is very reassuring, like working with a good coach! Highly recommended.

I had a few problems and was concerned enough to see my doctor for a referral. I want to be sure I…read moreremain mobile. There were several choices and I picked this location at random. I was so pleased I did. I've gone to PT before for balance. None of them compare to the treatments I have had here. I have seen 3 different people and they were all excellent. The only problem here is it can be difficult to park their lot only has a few parking spots.

3/30/26: DO NOT go to Physical Therapy Innovations in El Cerrito. Extremely rushed & distracted…read morestaff, extremely hot & stuffy air, seriously unsanitary bathroom like a truck stop. The intake appt was about 10 or 15 mins & $150 out of pocket. Avoid. This is a slop shop that will overcharge & give only the very minimum. My intake appt was between 10 & 15 mins & rushed, with a very distracted staff. I do not feel that this was nearly enough time to learn about my injury, or show me how to do any exercises, or do any lifestyle PT coaching of any kind. The PT told me to do 2 exercises I was already doing. This was inadequate medical care. All of the staff were polite, friendly & professional. But rushed & distracted. My guess is that the issue was not the staff, but with the apparently intense schedule & metrics required by the business owner. The owner is promoting his 21+ adult content graphic novel(!!) & singing career in the waiting area. The bathroom was filthy with mystery fluid on the toilet seat, on the floor around the toilet, & on the sink & on the floor around the sink. Trampled used tissue paper on the floor & other trash scattered around. The trash can itself was very wet & the lid stuck shut so people were just throwing things on the floor. Because tissues were trampled down flat & fluids were on the floor, clearly it had not been cleaned or checked in substantial time. Like a truck stop restroom. I should have taken photos of it in this condition, but I REALLY had to use the facilities so I grabbed a can of Lysol that was laying on the ground & I sprayed the toilet down with Lysol & I threw away some of the trash on the floor. The entire facility had extremely hot & stuffy & muggy air. No ventilation in sight. The humidity of a nightclub, like lots of people breathing into an enclosed space. Unclean air & total lack of ventilation is how airborne disease spreads, & how airborne pathogens like covid spread. Stuffy to the point that almost everyone including staff had wet hair & wet shirts sticking to them from sweat. I tested myself for covid after the appt every other day for a week, & thankfully I didn't catch covid there, but I would not have been surprised if I had. Very crowded & very noisy group exercise room. No masks on anyone. After the appt I talked to 3 people in the neighborhood & they'd been there, & both said their appts were never over 15 mins & neither of them were satisfied with the medical treatment they had received. One of them only went to 2 appts then changed to a new PT because of bad service. Both of these people paid cash out of pocket because this place didn't take their insurance. One of them saw that they billed her insurance $500 for the 10 min appt, & the insurance would not pay it. She was under the impression that her insurance would pay it eventually, but she was stuck with the bill. This place didn't take my insurance either. Apparently many people in the neighborhood know this place is no good, & I wish I had asked around before scheduling there & giving them $150 cash. Avoid this place! Highly distracted & rushed staff do 10 to 15 min appts & charge $500 for it, they don't take insurance, seriously stuffy air & bad ventilation, very unsanitary bathroom. I'd like to save other people from having negative experiences at this place - every other PT I have ever been has been so much better than this place. RUN! 4/26 UPDATE: I stand by everything in my review. All staff were polite, friendly, professional, efficient & knowledgeable. My appt was less than 15 mins. I checked the time. The 4 other people I spoke to also said that appts were never more than 15 mins. This is not enough time. I will ask my neighbors to add their reviews so there are similar comments from more people. Again, all appts were consistently less than 15 mins for all 4 of us. My neighbor confirmed that her insurance was billed $500 for 1 appt. The poster in the waiting area promotes Allen Ling's graphic novel company, including a QR code to his website. See the graphic novel poster. This QR links to an "age restricted content" page requiring a box to confirm they are of age to access "information of an adult nature & subject matter, which might depict sexual activity & erotic art." I didn't confirm because I didn't want to view adult content. Search "Allen Ling graphic novel" or "Daughters of Django graphic novel" for more info. The QR in the poster worked while I was in the waiting area, & when I added this review. Today the QR doesn't work to his website gen7comics.com The facility was very hot & stuffy, above 68-70 degrees. Most people had wet hair & wet shirts from sweat. It was much hotter inside the building than outside. The CO2 ppm reading was above 900, which is close to unsafe air, indicating a high level of recently exhaled air (~1.33%). That means people are breathing air that was recently in someone else's lungs. HVAC experts & the CDC recommend 800 ppm or less.

Mei is the best masseuse I've ever been to in my entire life, and- let me tell you- because of…read morechronic pain, I have been to literally hundreds of people all over the world.

I am pain free at last! After 2.5 years of back pain ,…read morespending lots of time and money trying everything except operation, I Findlay found Anthony at Nourish Osteo. I have been seeing him for over nine months, he helped me get back into my routine including exercise, walk for miles , dance, go to concerts and enjoy life again.

Update --- the massages are good but payment has become a major hassle, so I can't really come here…read moreanymore. At first they used to accept my insurance. Then, they sent their request for reimbursement to the *wrong* insurance company and after they didn't get paid (since the request was sent to the wrong insurer), they said they didn't want to work with my insurer and that I'd have to pay the full price. Then came their change of heart, after my insurer cleared up the misunderstanding and paid them. Source for Wellness said I could return for a service, once again paying a copay. So I made an appointment for a service and came to a very clear understanding with them that my insurance was indeed covering the treatment. I did this BEFORE the appointment so that there would be no misunderstanding on the day of treatment. But since my appointment was in the evening there was nobody in their office to settle payment before the treatment. So imagine my surprise when a couple of days AFTER the treatment, I was informed by them that I now have to pay for all services up front and then request reimbursement by myself. If I had known they'd make me pay everything up front I would not have come. The reason I chose this place was specifically BECAUSE they said earlier that they accept insurance. I'm done.

I have been getting massages from Raquel for the last 3 months now (on a weekly basis) and she is…read moregreat! In the past I have received massages that were extremely painful, but this is not the case with Raquel. I have seen a huge improvement in my back and she has been able to massage away my numerous knots. I highly recommend her!

I went to this as it was one of numerous recommended facilities for hand therapy from my doctor…read more I went several times/had appointments with Susan...each time holding out hope that services would be progressive/get better with time. Unfortunately, like with some other reviewers here, my experiences were disappointing and unhelpful. Here are some highlights of my experiences: - Being hooked up to the TENS machine and subsequently, left alone/ignored for most of the rest of the visit, even when I had questions/concerns about the machine. (I'm talking, 20-30 minutes/this took up the bulk of each appointment time, with the shortest appointment between 40 minutes). Also, every single visit, I was given a different set; seemed like Susan misplaced the one I had from a previous appointment each time. - Having ultrasound gel spread over my hand..maybe 5-10 minutes - At 2 appointments: a 2-3 minute hand massage My hand saw little improvement by even this clinic's own objective assessments/using their measurement tools. Despite the lack of improvement even after coming several times, I was never given any additional exercises/recommendations for at-home. (I thought I might have been misinformed/ignorant to expect more or different services, but even my referring doctor and her assistants expressed shock that I was never taught/encouraged to do much home exercises. I did think that this practice wanted me to become dependent upon them/as a source of reliable revenue) This place is sadly another example of our greedy health-reactive system (not health"care")

I was diagnosed with Tennis Elbow after having such immediate and throbbing pain that I couldn't…read moreeven open the top of my water bottle. My doctor recommended Susan Cupples and I cannot say enough good things about her - she is a miracle worker!! Within 3 visits my pain was almost entirely gone, and my activity level back to normal. I appreciated that she gave me super simple home exercises and guided me as to how I could taper back up to my usual exercise and activity levels.