The man I spoke to said he would come by to assess and provide an estimate. He said I didn't need…read moreto be there. I told him that I am almost always home and that I would be here and to please call before he came. I never heard from him again. Another rude, ego driven trades person, I could tell by the way he spoke to me.. Par for the course in Anchorage nowadays. :(

08/14/22 around 7pm…read more Driver of Action Roofing Services truck honked, swerved at and threatened me, all while yelling obscenities out his window at me while riding my bike. This occurred this evening as I was sitting at a red light on Spenard heading south, with one block to go before I was making a lefthand turn at the next block. I am on an e-bike, I wait to watch the light turn yellow, look left across Northern Lights, and with it being completely clear, I take off as the light is turning green (we're talking probably literally a second) as to give some space on the car behind me (NOT the Action Roofing truck - he was to my right and behind). I do this so that I can get up to speed for the car behind me and so that I can make my turn safely. I hear a honk behind me and think not much of it when the driver of an Action Roofing Services truck pulls up next to me honking, yet again, swerving towards me, all while yelling obscenities about how cyclists must follow the same rules of the road. My favorite line of his was that he told me he'd run me over with his truck. WTF? If you generally care about humans, being kind to one another, and have the slightest hint of empathy for cyclists, I would highly recommend you look elsewhere for roofing services. Update - With a pretty simple search of the web, this was absolutely the owner of Action Roofing Services, Doug Simpson. As a friendly reminder to all, don't be a jerk while driving a branded vehicle.

after staging our counter splash. We decided took too thick…read moreto match the style of our trim in the kitchen, house. We put it in an atv, a plane, a pickup, and returned it to Ak countertops who graciously cut it in half on a busy day. I love these guys. Carl and his crew work hard. Not a lot of chit chat. If you mean business. They'll match your motivation.

They promptly responded to my inquiry by phone and then via email. Vittoria helped me to order the…read moreright design (we needed only few pieces to replace). Our shipment is arranged at no cost since this is a discontinued item! I am very pleased with the quality of service! Thank you, Vittoria and Alaska Countertops!

Decor Lighting was full of experts who took their time to help navigate the many options in…read morelighting. They made a suggestion with cabinet lighting that resulted in a superior result at less cost than their competition. Also I discovered that they are a family business when I picked up my product. No wonder they were so nice and happy.

There was only 1 person that greeted us & it was a very friendly & helpful gentleman that had…read morelonger hair & a beard. He set up an appt for us with a guy named Rusty & while he was saying nice things about him like his qualifications, Rusty happened to be passing by & instead of introducing himself since the other guy had mentioned "oh, this is actually who I set your appt with", he walked right in between us & went straight to his desk without a smile or acknowledgment. Our builder had given us 2 choices to pick our light fixtures from to be put in our home that's being built but all it takes is one bad experience of customer service to deter us, so it looks like we'll be going with the other company instead.

I called Raven electric last week and had been requesting a ball park figure on electrical work to…read morebe done at our home. The receptionist stated they could not give me an official estimate since their estimators were 3 weeks out but would send me an estimate based on the information I provided right away. I called 3 times requesting this information prior to my appointment 29 Jan 2025 and didn't appear that the estimate would make it prior to my appointment. I stopped checking my email the day before since didn't think an estimate would be sent at this point. After talking to my wife the day of our appointment I called Raven Electric and she mentioned the estimate had been sent. Our time block was scheduled between 10:00 - 1:00 and asked if the technician would be able to finish during this time frame. The receptionist stated she could not guarantee the work could be finished. I let her know we were going to the airport later this afternoon and would probably need to reschedule. I understand time blocks but was just trying to see if she knew when the technician would arrive to complete the work prior to us leaving the house. Raven did send me an email yesterday that had a basic quote but at this point I stopped checking my email since I'd given up on getting the quote prior to our appointment. I did apologize for the late cancelation and asked to reschedule. She abruptly stated canceling just before your time slot is unacceptable and we'd need to find someone else to do business with. I've never encountered a business before that treats customers this way and throughout my interactions with the receptionist even from the beginning had been very terse at best. Afterwards I located other reviews that mentioned scheduling issues, technicians not showing up on time and appointments being lost. That tells me they expect the customer to be understanding with them but any issues on the client side is unacceptable. I definitely believe with this additional knowledge about their customer service issues I've dodged potential problems working with them in the future.

As a store manager for a nationwide chain of stores, I would absolutely recommend Raven Electric…read morefor any job big or small. They always send polite technicians and the techs get the job right the first time. As far as pricing goes, I'm not sure how their rate compares to others in the area. I do know, they have an amazing office manager who has been able to get a job done when the wiggle room is pretty tight. Thank you to her!