838.00 dollars to install 2 outdoor outlets. While the technician was great the owner Dan inflated…read morethe labor time charged to 3.5 hours from the actual 2 hours used including travel time. Attempts to negotiate the labor fee were fruitless. The parts prices were well above full retail prices at lowes. While the job was done correctly, the business integrity with regard to hours worked were lacking.

They went above and beyond to fix an urgent problem for us quickly. Excellent customer service,…read morehighly recommend!

Decor Lighting was full of experts who took their time to help navigate the many options in…read morelighting. They made a suggestion with cabinet lighting that resulted in a superior result at less cost than their competition. Also I discovered that they are a family business when I picked up my product. No wonder they were so nice and happy.

There was only 1 person that greeted us & it was a very friendly & helpful gentleman that had…read morelonger hair & a beard. He set up an appt for us with a guy named Rusty & while he was saying nice things about him like his qualifications, Rusty happened to be passing by & instead of introducing himself since the other guy had mentioned "oh, this is actually who I set your appt with", he walked right in between us & went straight to his desk without a smile or acknowledgment. Our builder had given us 2 choices to pick our light fixtures from to be put in our home that's being built but all it takes is one bad experience of customer service to deter us, so it looks like we'll be going with the other company instead.

Popeyes just redid our disaster of a huge driveway and we are so pleased! The company was wonderful…read moreto deal with; they were quick to respond, showed up when they said they would, and Kenny takes personal pride in the quality of the work and it shows. We always strive to contract smaller, local companies and Popeyes did not disappoint and reminded us of why that's so important! Their pricing was fair and comparable to the bigger companies in town as well.

A nice Denali truck with their logo all over it was driving excessively fast(I would estimate…read more85-90mph) on the highway in the pouring rain which is dangerous on its own, but they were also kicking up a huge amount of road spray making it difficult for other drivers to see. I hadn't previously heard of your business, tho your advertising was highly effective to make me recommend people go elsewhere. This happened Monday, July 20th around noon heading South on the Seward Highway, and they exited on 76th

First class, from start to finish! I had a backed up sewer line a few days before Thanksgiving…read more Everyone I called was busy, including One Stop Services, but they got someone out to Eagle River the same day I called. The plumbers snaked the line, which took them about an hour. They were professional, and their price was reasonable. I'll definitely use them again.

One Stop dialed it in pretty good. They answered their phone (the only one to do so out of 5…read morecompanies called). They were able to do the job the same day (the only ones to offer that). They showed up on time (actually early, but they called first). They quickly figured how best to remove the clog (their experience was obvious). The clog was removed pretty fast, and very thoroughly considering how bad it was (ran the the snake 115', then ran it again the full 115' to make sure everything was good). When they were done they did a great job of cleaning up their work area (they kept it pretty clean as they were doing the job also). The bill for the service was simple and very reasonable (plus no show-up to look, or bs travel time fees). I won't hesitate to use them again, and I expect if you try them you will get the same great service I did!

I bought my Hot Springs Jettsetter in 2009. From installation to support I have found the company…read moreto be polite and responsive. At installation there was a bit of confusion that caused my electrician bill to be high. Without any hesitation Waterworks said they would cover the excess. A few years ago a small sensor failed - they walked us through what to do on the phone and had a service person out the next day. I have referred a number of friends to Waterworks and they have all purchased through them and are quite happy.

I was checking on service for the spa that came with our house... The young man who was answering…read morethe service phone could certainly use some customer relations training. He was fine right up through when he told me they couldn't service that brand of spa and I asked him if he knew of anyone in Anchorage who did. He suggested I call Mr. Google. Kid, if you ever read this, the customer is entitled to be a smart ass, you're not! When a potential paying customer is asking the "service department" about service, don't be a condescending jerk. Now, what if my spa is broken and I want a new one? My $10,000 will go anyplace but yours! One less place I'll have to compare I guess...

I really don't write reviews much. I was amazed at Andrea and Jordan's kind and helpful nature…read more They are a very personable team that listens and takes into consideration my ideas and do not try and push me into purchases. Another vender I approached in the Valley for Solar put together package proposals with a list of item descriptions and unit numbers and only a total price. Two pages of thing that only made since to them and units with no individual item pricing. I had no idea what I was purchasing. With Susitna Energy I believe their pricing is fair and up front. They took into account that I was trying to build my own system and even offered to help me with some programing on my own equipment bought elsewhere! Right On!! I will drive into Anchorage avoiding dealers in the Mat-Su Valley for Solar and Toyostove needs hands down! Thank you Susitna E. for taking the time to get to know me and not put the almighty $ first!! Dave C.

We have satellite phone service . In trying to resolve an ongoing issue -- no one answers the…read morephone. I left a message and no one called back. I'm not the only one having this problem. If I could give ZERO stars , I would.

I am so happy these folks exist!…read more I ordered a technical device to use for a project at work and a month has passed and it still hasn't shown up, since I've driven past this place hundreds of times I decided to send them an email and see if they had the device I was looking for. Much to my surprise they did!! They made it super easy for me, they sent me a quote which was incredibly reasonable and asked when I wanted to pick it up. I went by their location today and walked out after paying with a big briefcase for the device.

The customer service here is pretty good and they are very helpful with answering questions. Had…read moresome bad experiences at other places mostly with just getting basic questions answered, so I've not done business with anyone else so far since these people were the first to patiently answer my questions when others were less than polite. Also they actually answered the phone which is becoming very rare amongst local companies these days.

Roger, their estimator was extremely rude and condescending when dealing with him. The fence is…read moreadequate, it's just a commodity, so you can have any other outfit build one for you just the same. I say go with someone else.