This was one of our favorite activities during our stay in Anchorage! They take care of everything…read more The bikes were great! I had never ridden an E-bike and the guys took the time to teach us how to ride them, to test out the bike and exchange if we needed. We brought a lunch with us, they provided a map along with some great tips for where we would find memorable spots to enjoy a picnic lunch along the route. The coastal trail is beautiful! A definite must do!!

Great bikes and kind staff. I liked one of their custom rentals so much I bought it. Open every day…read moreearly and late. Coastal trail nearby is ideal.

PABLO IS FANTASTIC. We had the best time. Pablo explained the trail, the bikes, and what to do if…read morewe saw a moose. We rented the E-bikes, I highly recommend them. I couldn't have done the 22 miles we biked without it. The airport section may have been our favorite but the scenery was beautiful everywhere we went. The bikes were easy to ride and held their charge the whole time. We went to the chalet and back, but made so many stops we definitely went over our time. It was just too fun.

First and foremost, they have FREE PARKING. I wish I had known this before paying $12 to park…read moreacross the street. Their parking was hidden in back. It can be overlooked and missed for sure. The staff here was super friendly and helpful. We rented bikes here to ride the Tony Knowles Coastal Trail and had the best time. Bikes were great and we were on the trail in no time. We rented e-bikes which was top tier on that trail due to a couple inclines. E-bikes made it smooth. Definitely one of our favorite things we did in Anchorage.

Friendly help. Purchased fishing gear and sleeping bag pads. Easy location to find; big store…read more Thank you!

Easy to find, friendly, easy return! Gave us bear update and tips. Easy parking, near airport.read more

In Anchorage, Alaska, in the winter , when it's snowing and…read moreslushy studs and winter tires are extra! Not joking. Not at all wtf! I've lived in Anchorage, Alaska for 60 years I've driven on the ice and the snow since I was 14 Our cars broke down so I needed a rental I rented at RAV4 "or similar" on the Internet When I get down there, the car given to me some Subaru cross track I thought all Subarus four-wheel-drive it's not what I really wanted but I figured big four-wheel-drive. It would work. NOT! Worse car on ice on the planet. Within 10 minutes I've done two 360s going down international Airport Road I thought maybe it was me Later on, it did another 360 spinning out going down northern lights I got out and looked at the tires Summer tires no studs! WTF!!! I thought what the fuck!!! I have more experience than 99.9% of the drivers in Anchorage And I found this car virtually undrivable I managed to get back to Avis At the airport And returned it I was given a different car To find out that snow, tires and studs are an extra expense! Not joking. Safety is extra!! Let me repeat that In Anchorage, Alaska, and the winter when it's snowing and slushy studs and winter tires are extra!! Are you absolutely fucking kidding me!! Worst financial customer service decision on a planet earth!! Clearly, putting safety second I cannot express in writing how irritated I am Good customer service at a bare minimum would've been to let me know that the car that i took driving has summer tires with no studs And that winter tires were out an option that was extra. Before I left!! I've also noticed lately that even though I am an Avis member That the prices are the same, Wether or not a login as a member or just online as an average person There's no benefit whatsoever for being an Avis member It's a waste.

Worst car rental experience of my 63 years. Rented from Avis Alaska not knowing they were a…read morefranchise not owned by Avis. I returned the pickup and when I checked out they took a picture of a chip in the windshield. 30 day after I returned it I recieved an e-mail saying there was a chip in the windsheild. I told them there was one when I picked it up and they said there was a second chip and that I would have to pay over $800 to replace it even though it was already damaged. Turned over to my credit card company and recieved an notice that Master Card had paid for it I still got e-mail from them saying it would be turned over a collection company. I wonder how many people they charged to replace that windshield? Wish I could give negative stars.

Heather did an excellent job getting my husband into a rental car while our subie is being…read morerepaired. She was quick to call and provided us with exceptional service. As someone that usually is an airport only rental car renter, I can say that this Enterprise was well managed.

Mrs. Heather is amazing. She exceeded my expectations & she really went the extra mile to help me…read more Which means more then she will ever know. She is a wonderful manager & I really Appreciate her. She really took time & helped me. She did not just hand me off to one of her employees & have them finish the transaction. She actually talked to me each time & she personally made sure everything was good to go. She is one of the best managers I have worked with in a long time. Enterprise is lucky to have an emplyee with such ,excellent customer service skills, especially!

The best car rental experience I've ever had. Wish I could find them in every city. Their car was…read moreless expensive than the ones at the airport even counting the short uber ride. The are quick and efficient in checking out. They don't have a second driver charge. They were friendly and amazing. I would rent from them again. Give them a chance you won't regret it.

Wonderful rental spot that I'm so glad I found! So easy, and the customer service is exceptional…read more Moria is the best! Highly recommend.

Easy process to pick up the car. Warning - you might get something different with a fisherman's…read morespecial. FINE. we got an early 2000 Nissan. It was great on gas. Got us from point A-Z with no issues. She even drove us to the airport since this is an off airport place. Gas near by. Give them a call!!

When planning our self-driving trip to Denali National Park, we compared different car rental…read morecompanies, also read a lot of reviews by many renters. Alaska Auto Rental stood out with the best rate and the highest customer recommendations. It turned out we did a good choice. The pick-up /return process was simple and fast. The airport shuttle was very good and convenient. We got a brand new car, which was super nice. Most important, the company's service is excellent. They answered the phone quickly and friendly, sent emails with detailed instructions. The pick-up /drop office has 24-hour service with nice staff, and the shuttle to airport was ready when we drop off the car after 8:30pm .... overall it was a wonderful experience, much beyond our expectations. We had never rented a car over a phone-online only company before. We must say, it is a brilliant idea, and worked out great! Thanks Alaska Auto Rental! You made our trip truly happy! Don and Ying

Great service! Guys go above and beyond to listen to needs and advise on what works best. 10/10…read moreHIGHLY RECOMMEND.

This place is is my go-to spot for gear rental in Alaska…read more I've rented rafts from ARK twice before, and just got off the phone to arrange my gear rental for a 100 mile trip down the Chilikadrotna River this coming June. These guys provide the greatest service because: --The gear they provide is always in excellent condition, you don't have to worry about being stranding with sub-standard equipment in the middle of no where. --They are expert outdoorspeople and can give you advice as you gear up. --They know the procedure of getting out into the bush--I want my rafts delivered to a local airfield for shipment outside Anchorage, and that is absolutely no problem, they know exactly what I am talking about. --They keep records and knew who I was when I phoned (nice!). --Had an email confirmation of my order to me within a half-hour. I recommend these guys without any reservations for your Alaskan gear needs for all your adventure trips.

Easy pick up and return Booked several months in advance…read more Clean vehicle just the size needed for 3 adults and luggage

Picked up the car in Anchorage for a 5 day rental, returning in Seward. All went well. Just know…read morethey must have a copy of your insurance card (from insurance company) and for each driver! The cars are not the newest, but they are clean and in good repair. It got good milage also! We were happy. We would recommend and rent from them again in the future. Thank you!

Best place in town to get your E-bike serviced by far. The staff are amazing, very knowledgeable,…read moreand pay attention to detail when servicing bikes. The cost for their bike repairs, and services is better than fair, and is always a pleasant surprise. Their inventory is fantastic they have plenty of bikes, and accessories to choose from. Defiantly worth a visit whether you are new to E-bikes or have had a E-bike for years these guys will keep you moving, and on time.

Excellent customer service! So I went there on a Monday not realizing they would be closed, my bad…read moreI should have looked it up before I came in. Anyway I lucked out and Bo happened to be there. This dude is great! He let me in and answered any questions I had. After trying a couple bikes out and telling him what I was looking for, he was able to line me out with two Fantic Fat Tire bikes. I feel like if I had any issues these guys would be able to help me with no problems. I totally recommend shop for all your bike needs.