Love Andy's Ace Hardware! Super friendly staff and a giant selection of lawn equipment and hardware. Recently, I took my Ariens snowblower to Andy's Ace Hardware for service. They had it tuned up and repaired less than three days after I dropped it off and the price was really reasonable. Snowblower fired right up once I got it home and I couldn't be happier. read more

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This place a little bit of everything. Fresh sweets greet you. There is even a post office in the back. read more

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Do not buy powered tools at Andy's Ace Hardware. I recently purchased an EGO mower at Andy's. I used it once and found the performance unacceptable. I tried to return it to Andy's and was told that they would not take it back. They treated me very rudely both on the phone and in person. Both Lowes and Home Depot would have allowed me to return it without question Andy's Ace Hardware is nothing but a bunch of con artists. I will never set foot in the store again read more

If you have never been to this Ace I would highly recommend! I am not sure if it's the same as the one on jewel lake but I feel it's different. There's a nice lady who greets you as you walk in and asks if you are looking for something. They have a fudge counter, they have almost an entire hallmark store with cards as well as Disney, ornaments, and all their hallmark trinkets. Christmas ornaments were 25% off I am not sure if even hallmark does that. They also have all kinds of gift things, even for kids. Unique items like dyed wooden utensils which were cool. They also have a post office in the back! They also have actual hardware store items like chain saws, a whole Stihl corner, garden section outside, Christmas items on sale, key copy center, kitchen supplies, anything. Not sure on pricing, if they are more spendy then big box places you would think to buy a chainsaw, or if their hallmark things are they same price as a hallmark store. I could go on but just check it out for yourself if you have someone with a birthday coming up and need a gift. You'll probly find something you want too. read more

They have everything and great friendly, helpful service. Actually didn't have curtain rods for Bay windows which is what I went for. But oh did I enjoy browsing and buying things I couldn't find else where. read more

They have persons who sharpen knives which will is awesome! IMO they have items that you can not find at other stores.

I don't normally blast businesses on social media, even if they've given me terrible customer service or made me unhappy but this time, I will. Shame, shame, shame on you Ace Hardware. My mother's car broke down on 6th and Boundary as she was trying to get on the highway. She walked to your store and simply requested help to charge her phone so she could call for help. You REFUSED my 66 year old mother a phone or an outlet to charge her phone because of your POLICY??? I have lived in this town for 40 years and I have NEVER heard of something so asinine and shameful. Frankly, I don't care about your policy. I care about basic human decency. After you refused my mother help, she then walked ALL THE WAY down Muldoon where luckily she found someone at Fred Meyer who was a decent enough human to help her. I'm so furious right now and it makes me sad that we now live in a society where we can't even help our neighbors because of a "policy". I will NEVER shop at this store ever again and I implore others to take note of how this company treats people in the community and decide where you choose to spend your money. read more

We've stopped by Andy's Ace many times over the last several years and for the most part, the employees are courteous. We get the standard greeting upon entering and asked if they can help us. We usually give a 'no thank you' as we did today because we like to wander and check things out... which we did. They have a great selection of Stihl tools, which we always peruse, along with Honda equipment. A little bit of everything in Ace. Quite a few Christmas decorations and I thought about grabbing a few, but the price was a bit ridiculous on them, so I passed. We found the hooks we were looking for, however they we noticeably more expensive than the big box store up the street. Did we buy them, yes, but only because they were out elsewhere and wanted to finish the project we decided to expand on after the fact. We got to the register and they wouldn't honor the military discount that they have in the past because it wasn't an active duty military card. Weird, since they have been honoring the exact disabled veterans card for the last 5 years we have been shopping there. Oh well... not that big of a deal, but the inconsistency is a bit off putting and we always appreciate doing business with those that honor our service members. The gentleman that checked us out was apologetic for not knowing nor having a manager to ask, while another young man just couldn't be bothered with the question when he was asked. read more

Needed a service call on my Honda mower to include a new blade. Spoke with George and Tyler. Got my mower right in. Service was completed the following day. Good service and cost. read more

My husband went to Ace Hardware on Muldoon today to purchase a wheelbarrow and metal rake. He politely asked an employee where the wheelbarrows were? The employee yelled they are right back there!! This was in an ugly tone of voice. The employee did not offer to help show my husband where the wheelbarrows were. Next my husband went to the checkout and was purchasing the wheelbarrow and metal rake. The checkout clerk was just as rude and complained that the upc code was not on the take and she would have to key in the code! She was also rude. So my husband was a bit upset, so I called and spoke to a manager. He did listen, but that's all he did. He did mot apologize or seem to care we won't be back to shop at that store. read more

Went here last week while I was in Alaska visiting a friend. This place is more than a hardware store. They sale home goods, cards, handbags, fudge (made in house), chocolates in a display case, gift items as well as plants and tools. They even have a post office inside the store. The staff is very knowledgeable and helpful. I informed my friend that I could stay a day there easily. The store is well organized and clean. Will definitely go back when I go back to Anchorage. You can easily buy your Alaska souvenir in this "hardware" store. read more

Really great little store with a wide range of just about everything you need from a neighborhood hardware store. And some off the wall stuff too. But hands down my favorite part Is the ultra convenient post office.! They are very fast in their postal service. And always very very helpful. If you're on the east side I always would recommend you take the trip to the Ace hardware store to mail your packages versus going to the post office. read more

Andy's Ace Hardware - Hardware Stores Near Me - Anchorage, Alaska

If there is any store in Anchorage that is more convenient to stop in to pick up some necessities or a hard-to-find item, Ace Hardware is that kind of place. Andy's Ace Hardware is located near the corner of Muldoon and Duben on the east side of town behind the Cabin Tavern and next to Top Bop. The employees are some of the friendliest and helpful people you can come across. As soon as you walk in, you are immediately greeted at the entrance. I came in looking for a USB connector to attach a laser printer to my laptop. When I asked if they had that item, the front door greeter radioed an employee for help and two associates came to help track down the item. You may be asking, "Well, why are you looking for this in a hardware store?" The answer is that this particular Ace Hardware store has a partnership with Radio Shack and they have an extensive selection of connectors and parts for a number of electronic devices. Very convenient. The price for this item was reasonable for a 10ft. USB cord which was $12.99 compared to other places that had it priced at several dollars more. In addition to electronic parts, they sell homemade fudge daily in the central area of the store along with a grocery section of bathroom or household supplies opposite the hardware shelves as well as stationery for the office. There is also a cool selection of old school candy displayed at the front of the registers. They even have a Post Office at the rear of the store for any mail or packages you need to send out. Anchorage needs more multi-purpose places like this for people running errands. read more

Andy's Ace Hardware - Purchased an extension cord for my new laser printer to my laptop. - Hardware Stores Near Me - Anchorage, Alaska

Fix your store hours online. Apple Maps say 8pm. On the doors is says 7pm. I could have saved myself a 45 min drive. Either update it or don't post anything at all. read more

Great store and awesome selection. Neatly organized and very thoughtful of having all the details in inventory covered. Aweseome and knowledgeable staff and a great hardware store to have in Anchorage. read more

If you want the worst of customer service check out Ace Hardware on Muldoon, in Anchorage, Alaska. I promise, Kailey (sp. ?), Nuessay (sp. ?) and 'manager' Michael will NOT overwhelm you with customer service satisfaction. In fact - they will watch and even ASSIST you, but will not tell you until AFTER you have addressed two envelopes and three packages (one box which Nuessay helped you fold) that they are in fact UNABLE TO MAIL your packages, as their postal 'service' closes at 3:30. Despite multiple interactions/opportunities to share this CRITICAL piece of information - they will continue to demonstrate their masterful secret keeping skills, all while appearing seemingly 'helpful'. They will further enhance their deception by omission of critical facts, by accepting a package from the customer in front of you (after 3:30) - just not your packages. [I'm still confused by the apparent time continuum differential experienced in Ace Hardware, but I digress.] Not to worry, 'manager' Michael will make a reluctant appearance, and offer a most insincere apology, in the way of blaming the customer (me) for not reading the hours - which are ONLY posted on the main front door [who actually stops and reads this if the store is obviously open?!] Nowhere within the postal service area (for reference located at the very back of the store) is there any indication WHATSOEVER of the 3:30 cutoff, or any other hours of operation WHATSOEVER. But, much thanks and gratitude to all 3 employees for reminding me of what good customer service does NOT look like. I thoroughly enjoyed wasting my time, and having nothing productive to show, as I still need to mail my packages. I'm certain 'manager' Michael enjoyed my in-store rant, while Kailey and Nuessay hunkered down in the back. I wish for each of you a lifetime of the same customer service level I experienced at your hands today. read more

This is the best locally owned hardware store that I have ever been to. Fast and very friendly service. They have everything from hardware, fresh made fudge, a huge gift section, one of the biggest power equipment selection, and so much more. They do lazer engraving in the store. And their Yeti wall looks amazing! read more

My review is strictly on getting keys duplicated. I quickly realized Home Depot and Lowe's wont duplicate keys that say "Do Not Duplicate". Andy's will as long as you fill out a form stating the key is yours, and it's not a government key. I asked for four copies of my key. This took a little bit of time between the paperwork, keying in the code, and making the keys. Went home, none of the keys worked. Two days later I went back to the store to get them re-keyed. No one once apologized for the inconvenience of having to come back across town to get their error corrected. In addition, when I arrived the Ace's bag they gave me for the keys somehow got a hole in it and one of the four keys was missing. Thus they would only re-key me three keys. I get that I somehow misplaced the fourth key, but the dang key didn't work anyones so it was useless to anyone. I wish the manager would have stepped up and just comp'ed the one missing key, as I said earlier, it was their mistake that had me coming back to the store. read more

Ace has it. Whatever you're looking for. Staff is knowledgeable and always willing to help. Post office is a plus.

We've been doing business at Ace Hardware on Muldoon for 25 years. Love the garden center, the ease of having a post office available, paint and stain, as well as odds and ends hardware items. I especially appreciate the diligence towards safety this awful year and adherence towards our municipal mandate for mask wearing. I wouldn't be comfortable shopping anywhere that didn't comply with the mandate. Such a simple thing to show respect towards your fellow man. read more

Workers always helpful. Usually has everything I need outside of lumber/building supplies.

Jim and Christine were very helpful and prompt with a gift order that we recently placed. The product went out to Adak via USPS to our friend and was received quickly -- we couldn't ask for more !! Great store that takes every order seriously !! read more

What other store can you go to to purchase tools, trinkets, delicious chocolate and fudge, mail and package, and do fingerprinting? This is truly a do-it-all store and the staff were so helpful. They sure don't make stores like this anymore! read more

I LOVE ANDY'S ACE HARDWARE! In fact, it's my hardware go-to place. It has everything the big box stores have, and if you can't find it they'll get it. Best of all you aren't left to wander up one aisle and down another looking for someone who can help you find what you're looking for or answer a simple question. Andy's has a friendly courteous staff ready to help the moment you walk through the door - yes, they're literally standing just inside the door. Try finding that at a big box stores. But Andy's best-kept secret is the Post Office in the rear of the store. Next time you want to mail packages, you can go to the nearest post office and wait in a line of 20 impatient people being served by two postal clerks who would rather be anywhere but where they are. Or, you can go to Andy's. I'm going to Andy's. read more

From hardcore Stihl power tools to unique gifts for that someone special, Andy's Ace has you covered. Andy's Ace can go toe-to-toe with any big box store in Alaska. The atmosphere and friendly helpful staff aren't replicated anywhere else in town. This place provides some of the best customer service I've ever experienced (think of Sears decades ago). So many times Ive searched across town for a particular item only to walk into this place and promptly be directed to it. This staff is "old school" in the best sense of the word. Today i purchased a pole saw attachment for my Stihl Kombi system. From my initial phone inquiry to payment, I was impressed with the level of customer service. It's their "secret ingredient"...no other way to describe it. Quite frankly, this salesforce should be making "how to" videos for retailers who want to truly succeed. Don't believe me? Go and check it out for yourself. Andy's is another of Anchorage, Alaska's "Crown Jewels". Hardworking Alaskans really make this place unique. Call me a loyal customer! read more

After a nightmare experience trying to get a few painting tools and some caulk from both Home Depot & Lowes, I gave up and went to Andy's Ace Hardware on Muldoon. Not only did I get my painting supplies, but at a LOWER PRICE! Thanks Ace Hardware. read more

Andy's Ace Hardware - Paint Shields..... Girl in paint Dept. at Home Depot didn't have a clue what they were! - Hardware Stores Near Me - Anchorage, Alaska

I really like this place because they have a hometown feel. When you walk in the door they typically have a greeter who asks is you need help with anything. This can come in handy if you are in a rush and don't have time to track some one down (like how I was today). They also sell fudge that is made weekly, yummmmm. Come in and take a look around. Really neat hardware store with all of your extra trinkets, fun items and fudge. read more

Small town Ace Hardware that has the best customer service in town. The men who work there literally will help you like it's extra help time after school. That's the type of people we need and support in town. It's no Home Depot or Lowe's so don't go I with the expectation of building a house, but they do have most of what an average resident needs to fix most needs. Usually my first stop before I go somewhere else. read more

This Ace Hardware sucks. It is way to expensive and most of the employees don't know enough about building, plumbing, general repair to be of much assistance. I bought a 7mm wrench there before I left AK because I was in a bind (I had a 6mm and an 8mm but needed a 7mm to complete a prooject), but a day after buying it I was in Costco and I saw an entire set of about 20 metric wrenches that included a 7mm and it was only a couple dollars more than the single Ace wrench. And the Costco wrenches weren't junk. Ace is just a rip-off. But they have a decent selection of hardware and it was closer to where I lived than a home depot or Lowes, so occasionally I would grab something. Their prices just need to come back down to Earth. read more

Tried to drop off FOOD for the food bank today, 5/12/18-the day postal employees pick up non-perishable food at ALL post office pick up locations. At least that's what 45 minutes of hold time and a brief conversation with a postal employee told me when I called the US post office 800 number. YET--not at Ace Hardware!! They said NO--we are a contracted post office not a real one. I explained the post person would just picked up the single brown bag of food; cans and boxes, when he/she picked up the rest of the mail for the day. NO WAY-said Ace as they chased me from the store!!! Too lazy to add one bag to their out going mail bin? Or just plain old MEAN, DO NOT GIVE TO THE FOOD BANK KIND OF PEOPLE!! I mean it's not like their contract with the post office says 'take mail--but never under any circumstances, take FOOD, on the one day a year that postal employees pick up food!!!' Instead I'm sure they are contracted to take whatever the postal service agrees to pick up?? What do you think? I know I will NEVER shop at Ace Hardware EVER again! read more

What a great store! Friendly greeting right off the bat with employees spread out through the store and ready to help. We found everything we were looking for and more! Also yummy fudge and popcorn, and my favorite mints (ice chips) in flavors I had never heard of! There's even a post office and a hallmark section! Will be back!! read more

Since I've moved to Southern California, really miss this place! You can find just about anything there, and if its not in the store, it can be ordered. You can see how the employees interact with customers; compare that with any other hardware store or big box and its clear the Ace does it right. Contrary to popular belief, the prices are comparable with the big boxes; I would rather shop locally-owned. I really wish there was a store on par with Andys in the Los Angeles area. read more

This place is cool. I'd rather paruse here for anything home improvement related. Feels super comfy for me in here but the best part is the candy. Also the fudge!! I think we come here usually for something small home improvement related and then leave with more snacks than anything else! read more

Oh, grow up CH. (anti-mask ass) You have heard the phrase "no shoes no shirt no service?" A private business is entitled to say who they want in their place of business. Definitely not you. And the PO's want you to mask up too as you no doubt found out. They can't make you (federal building) but you stand out as an ass if you don't. You must be very sad that politeness and courtesy is much appreciated by most people. Hope your family stays safe. read more

Their fudge and chocolate.... amazing. If you like dark chocolate you MUST try their dark chocolate truffles. Not what you would expect from an Ace store to have delicious and reasonably priced hand crafted chocolate but I make sure to accompany the hubby every time he needs to run there for his latest project. The staff is always super friendly and on top of it. Not to mention that its a pretty convenient place for a USPS place. While trying to surprise my hubby with a Christmas present and buying tools (air tools) I was clueless, I received help. However the gentlemen who helped me sent me home with sockets to the tools that I just bought that didn't fit. Kinda disappointing Christmas morning. Oh well, they helped remedy the issue. read more

First of all I've always been a fan of helping out the mom and pop shops the smaller places to keep these things going on in our community. Today I went to Ace Hardware and I saw how they treated a gentleman who was in there Who actually claimed that he had a medical reason for not wanting to wear a mask, whether or not you agree with masks or not personally I'm kind of for them however he had a legitimate argument and they treated him like he had the plague. When probably better than 90% of all of The stores that I go into every day do not require everybody to wear a mask because not everybody in the stores are wearing them. I know Best Buy, cars, both Lowe's and Home Depot, the auto parts store I went to can't remember the name right now but really just about every store I've been into except for two don't require people to wear masks and even the two that did I don't believe would've treated this guy the way he was treated. I'm absolutely appalled at Ace Hardware for this. read more

Stephanie is wonderful. Very personable helpful people here! They have a wide variety of items, the prices are fair, and it is nice to be able to support one of our local businesses. read more

Went into this business today to mail bday gifts to my granddaughter. At the P.O. Inside. Was greeted by a muffling face diaper wearer. He asked me if I have a mask. I said no. He said I can come in without a mask if I purchase one inside. I said no thanks going to the P.O. Almost to the post office and get stopped by a squirting doughboy who tells me I must mask. I said no going to the P.O. He tells me it is against the law to not wear a mask. I told him no it's not. As a mandate is NOT a law, it is a suggestion. He got so mad he literally started shaking. He said he is going to call the police on me. I told him go ahead. He stormed off to call. Causing a Ken to step to my face and tell me to mask before he left. Squirting doughboy comes back with an entourage of older gentlemen squirters who look like they haven't washed their face diapers in a month since they bought them. They told me to leave if I'm not putting on the face mask. I pointed out the face mask for sale $7.99 and in big white letters across it it says Non Medical. Well I wouldn't buy it and they told me get out. So I left and told them I would post about this and shakey squirting doughboy said go ahead. They all probably squirted all over each other as I left. Starting to think these maskers are turning demonic. Because there is zero medical reasoning for the masks yet if you don't obey they literally want you arrested. Never going to wear the mask! Will never spend another penny in a store that tries to force anyone. read more

Andy's Ace Hardware on Muldoon, use to be a Wooden Building, chalked full of useful tools and items that you really need to Survive thru a winter up here and most items were very decently priced. The sales were really neat with Dollar Flashlights, Batteries, Barbecue Lighters, and so-on. Well, good ole Andy saved his money, and built himself a brand spanking new building right behind the old one. (Now demolished). Well last weekend, I needed some Chainsaw Oil, and sharpening tools, so I stopped by there. Whoa..very cool new building inside, excellent displays, good prices. They have kept all the old records for purchases, so your point system is still intact. Lots more stuff too! Cool stuff! Definitely worth your time to check out. I think he can put Lowe's on notice. We are very excited to see their Garden stuff this spring... read more

Knowledgeable and helpful staff. Also carries some items I couldn't find at the local big box stores.