Push mower Briggs & Stratton wouldn't start. I made some basic checks (air filter, spark plug, oil…read morecheck) without success. Brought to Anchorage Small Engine. They listened to an attempted start, and guessed it was a stuck valve. Fixed it while I waited in 15 min. Works out of a house, so call ahead to make sure he is there. This was the only small engine repair I could find in Anchorage, and I was glad to have such fast and successful service.

Had them order me a throttle cable for my lawnmower in early May and they said they'd call me when…read moreit gets in. They said it shouldn't be more than a couple days. Went in 2 weeks later and they said nothing yet and blamed it on the shipping company. In all honestly, I think they forgot to order it. Anyways, it's been almost 2 months and nothing from them yet so I ordered one from eBay a couple of days ago and got it today. The guys there are hopeless. Customer service is horrible. Fortunately, I was in no big rush to get this part but that's beside the point.

I initially contacted CT Soldotna on June 27. Many emails went back and forth. My mower was…read moredelivered to CT on August 18th. It was returned 29 days later with the same, unfixed problem - my mower was returned to CT. My yard grass is overgrown, I am out $500, and I am going to have to hire someone to cut my grass because there's no telling how much longer I am going to have to wait to have my "top of the line" mower fixed. W.E. Deming, "Father of Quality Management" said that 94% of all company problems are caused by management. It appears that CT management needs some additional training. Consumer Beware.

Jamie E. was super awesome to work with. I have never purchased a tractor before, and she answered…read moreall of my questions and kept in extraordinarily good contact with me throughout the process. I own a couple businesses, and I know good service when I experience it. The mechanics and sales staff were top notch. I shopped around for the tractor, box scraper, backhoe, and snow blower that I ended up buying, and I could not be happier with my purchases and the price I paid. Money well spent. 10/10 would recommend Craig Taylor all day every day.

We are lifetime Alaskan homesteaders, and I have worn out more than one Stihl chainsaw cutting…read morefirewood for out primary heat. After last winter, we are getting an early start on refilling the woodshed. When our limbing saw had personal issues starting, we took it in to Ak Specialty Equip for some TLC. I am in my mid 70s and was struggling to use our heavy saw for limbing, After a couple weeks my husband stopped at the shop to check on it. The counter man found my saw in the pile and immediately checked and adjusted it until it was leaping into life on the first pull. And he showed Dick how to tweak it if the saw misbehaved again. Cheerful excellent service and I am grateful to be back in the woods cutting our winter's wood again. Thank you.

this is for their service department. I dropped off my honda…read morelawnmower, and was told by the young man in the garage, I'll get it fixed up as good as new right away. no one at any time told me itd be over two weeks and its still in cue to get looked at. I called almost two weeks ago to see what the time frame was...and was told, " were going to start on it tomorrow" that was 12 days ago. I think its piss poo service to not tell people you are backed up two weeks. being backed up is ok. not telling us in not, at this point I need a new lawnmower...why should i purchase one from a company that communicates this poorly and leaves me hanging on a broken product they sell.. get better.

I am so disappointed in the way I was treated by the employees of this company after a rock that…read morefell from their dump truck smashed my windshield On the Glenn Highway. I brought it to their attention immediately and was immediately treated rudely and essentially was told I was lying and that there is no way that could have happened. I explained that I saw the rock fly at me from the box, but they dismissed anything I said. I expected they would have offered to submit a claim through their insurance or perhaps offer to help pay for the repair. I used to be a customer, as I prefer to hire local companies, but I will never ever give business to these people who treat other people that way again.

I've been dealing with Ed at Dakota Diggers for many years. they are very fair and customer service…read moreis excellent. I've rented equipment and they have hauled materials for here in Chugiak and at my cabin up by Gunsight Mountain. I recommend them to anyone I talk to that needs these services. thanks Ed., Robbie.

Love Andy's Ace Hardware! Super friendly staff and a giant selection of lawn equipment and…read morehardware. Recently, I took my Ariens snowblower to Andy's Ace Hardware for service. They had it tuned up and repaired less than three days after I dropped it off and the price was really reasonable. Snowblower fired right up once I got it home and I couldn't be happier.

This place a little bit of everything. Fresh sweets greet you. There is even a post office in the…read moreback.

Called eight other shops for an emergency fix because we were leaving for fairbanks same day and…read morehillside was the only shop that got us in immediately. Got it done in two hours and charged an hour of labor on top of mounting my license plate and some other things that were big help for 10 bucks. Honestly miracle workers today and now got a dedicated customer. They did everything asked and more, car is working flawlessly now. Also got to pet two friendly dogs five stars - would stress out here again, pups helped

Brannigan is friendly, knowledgeable, efficient and very reasonably priced. Highly recommend.read more

Well folks you pay what you get for as my daughter always stated. On the plus side they were the…read morelow bidders for job. They followed up in a timely manner and they completed the work. On the not so good side. Field employees performing the work were less than professional and I would not say journeymen trade skills. They randomly showed up at house unannounced. Did not check in upon arrival or when they left For day or completed the work. Their design, installation and quality of workmanship very substandard. First rain showed a couple of spots no silicon or sealed corners at down spouts with leaks. Day after job completed. Initially, when we were discussing the job We requested the possibility of yanking off Christmas lights on Faccia boards and simply tossing on ground below since they were there. They stated there would be a nail removal and upcharge fee added to estimate for this request. I spoke to the manager of the company after his guys "finished job and left with a ridiculous final configuration of downspouts which posed a tripping hazard for young children and an eyesore and "who did this job?" To anyone that would observe it and there final product leaked! I would NOT refer or recommend these folks to anyone and there lack of communication and lack of professionalism puts you in dilemma so Iso I settle and save a few dollars OR pay a bit more and get a professional completed job by a company who takes pride other workmanship and commitment to customer service. I cannot promote This company to provide gutters repair or replacement! UPDATE. 05/09/2026. The owner reached out to explain his side of story. I would advise future prospective clients ask for referrals to their past customers to see their finished work and have a chat with folks that have contracted them to perform work. If. I were to include pictures. You too would see that this gutter downspout is NOT under deck. It passes for 10 or 15 feet away from house at knee to shin height cutting off all access to under deck and all who look at it. Will go wow what's up with that? But, we will remove downspout during the summer and reattach in the fall for safety of young children. Take care. I do appreciate the owner reaching out personally and explaining his perspective

Had moss removal and gutter cleaning done. Very pleased with the end result. Hard working group of…read morefolks and pleasant to do business with. Won't hesitate to use their services again.

Totem Rentals were a great team. The staff are courteous and knowledgeable. Recently had a rental…read morethrough them they had great compassion and humility working with me. Just wanted to highlight their quality and service.

Got the job done with attentive service. Tool rental is always about "getting it done" and Totem…read moreRentals made sure it happened for my log splitting project.