I find that I'm always adding the businesses that may be a place to visit a time or two and not for…read moreeveryone! After a quick search for a local vendor for a tractor implement that we have, I found Dave's Tractor and we gave them a call. We were prepared with item numbers and such for what we needed and received a call back a short while later with a quote and availability. They were willing to remove the additional parts from the implement they had in stock to sell us and order again for themselves. Not only this, they took a credit card over the phone and since they weren't going to be at the shop, Dave was nice enough to meet up with me elsewhere to pick up the teeth. Easy peasy! We won't hesitate to contact them again if the need arises and I highly recommend giving them a call for tractor/implement needs!

Push mower Briggs & Stratton wouldn't start. I made some basic checks (air filter, spark plug, oil…read morecheck) without success. Brought to Anchorage Small Engine. They listened to an attempted start, and guessed it was a stuck valve. Fixed it while I waited in 15 min. Works out of a house, so call ahead to make sure he is there. This was the only small engine repair I could find in Anchorage, and I was glad to have such fast and successful service.

Had them order me a throttle cable for my lawnmower in early May and they said they'd call me when…read moreit gets in. They said it shouldn't be more than a couple days. Went in 2 weeks later and they said nothing yet and blamed it on the shipping company. In all honestly, I think they forgot to order it. Anyways, it's been almost 2 months and nothing from them yet so I ordered one from eBay a couple of days ago and got it today. The guys there are hopeless. Customer service is horrible. Fortunately, I was in no big rush to get this part but that's beside the point.

I stick by my five star review! After owning our 'bota for a few years now, buying additional…read moreimplements and also needing the supplies for maintenance, they've always been quick to help us out and items have been in stock. After not having been in the new store, nor the other in almost a year, we walked in and Mike acknowledged us by name straight away! Thats worth the extra little bit we may pay for OEM materials when purchasing through them. Personally, when you spend the kind of money you do when buying a tractor, OEM is worth the cost and taking shortcuts tends to be problematic. When we originally purchased, we were both given a hat and while that didn't seem like much, it's appreciated and free advertising for them... can't say that for any of the car nor ATV dealerships in the area. I was even given a second, more feminine hat this past summer when my husband went to pick something up. The new location is great, very spacious with several items indoors, rather than out on the lot. If you're new to tractors and it's the middle of winter, it's nice to be indoors for the introduction, rather than walking the lot. The new lot is also huge and it appears they've really added a lot to their physical inventory on hand, so less waiting for things to arrive. While I can't speak for everyone, some are harder to please than others or have had poor experiences, we have not. We have recommended others to ESI numerous times, and will continue to do so!

Had the chain part we needed for snow blower on tractor. Customer service was very good.read more