I'm traveling through Alaska. I stopped here to ask about batteries a few days ago and Tim sat down…read moreand called around- he was so great I asked if he do a repair. Even though his bays were packed he squeezed me in to schedule when there was a dry day and they could do the work outside. They replaced two rivets with screws and siliconed around caps for protection. Getting me in prevented a leak and I am on my way better than new. I highly recommend Tim and his staff.

Great service and honest Abe's! They fixed repairs exactly as planned, on time and exactly as…read moreanticipated, no hidden fees or unexpected findings. It's refreshing to deal with honest and professional folks. Tim and his crews are a class act. If I have any future needs, I'll be back!

Was looking for a small inflatable for a tender for the boat. Dewey's and LFS had the same brand,…read moreKachemak Rafts, but Dewey's had a raft 1' longer for about $500 less. Got a 6hp Yamaha for it at the same time and they knocked off more. Saved me about $800 on the transaction.

I had a terrible experience with the service department and my yamaha F250. In the end I got the…read moreboat back (after 5 weeks) and it seems to run the same as when I took it to them. I lost business, was terrified with them tearing my motor apart (after specifically telling them not to). They were behind schedule and always have an excuse why they are not done with the work even after making an appointment weeks in advance. I have been banned from the service department and from buying parts from them, in writing. Truthfully, I had/have zero intentions of ever doing business with them again. Pretty bad after spending $80,000.00 on a boat with them and buying 75% of my maintenance parts from them. My next boat will be a Raider and it will not have a Yamaha on it. Feel free to PM me on FB for more details. Randy Moseman

We are lifetime Alaskan homesteaders, and I have worn out more than one Stihl chainsaw cutting…read morefirewood for out primary heat. After last winter, we are getting an early start on refilling the woodshed. When our limbing saw had personal issues starting, we took it in to Ak Specialty Equip for some TLC. I am in my mid 70s and was struggling to use our heavy saw for limbing, After a couple weeks my husband stopped at the shop to check on it. The counter man found my saw in the pile and immediately checked and adjusted it until it was leaping into life on the first pull. And he showed Dick how to tweak it if the saw misbehaved again. Cheerful excellent service and I am grateful to be back in the woods cutting our winter's wood again. Thank you.

As a customer of Alaska Specialty Equipment Baileys Rent-All for years, I was VERY disappointed…read morewith their recent lack of help refurbishing my Stihl chainsaw. Despite submitting the saw for repair on July 26, 2024, they still hadn't repaired or even evaluated it as of November 12th! I NEVER received any contact from them about the issue of delays. Out of frustration and lack of patience, I picked up the saw earlier today, took it to AIH repair center down the street, and received results with a few hours. Alaska Specialty's only explanation for the poor service was the the project had "fallen through the cracks" and admitted they have only one service technician with a backlog of 100's of projects. A much better business plan would have been to accept only as much work as could be completed in a timely manner i.e. less than a month. I am not sure I'll be back.

These guys are great to work with. They handle all of our work trailers. They have all the wear…read moreparts in stock and offer advice to save money on the repairs. Good prices!

I was in town from across the country on an RV trip. I needed my RV trailer wheel bearings repacked…read moreand came to this business. HUGE mistake. Avoid Alaska trailer as they can leave you absolutely stranded due to incompetence and unprofessional work, they are lucky I didn't take them to small claims court, very lucky. The job was completed and I made it to the Yukon Territory about 2 weeks later, traveling no more than 65 mph and a wheel bearing burned up. I was in the middle of nowhere, 2hrs from any community. 8 hrs and $900 later I was towed into Whitehorse YT at a shop. 3 days later and $2500 I was back on the road. I tried to get Alaska Trailer to do the right thing and reimburse for the towing, that didn't happen. They did refund for my cost of the one bearing repair but not the towing. If they were a legit, ethical business in Anchorage they would have refunded the towing and their initial fees for doing the crappy, work to begin with. Their work should not be allowed in Alaska and they do not stand behind their work. Get stranded because of them and oh well, not willing to make it right. You have been warned!

Awesome help Came to…read morethe rescue... stopped for coffee on our 4500 mile ride, and bike wouldn't start. They were there in 15 minutes

Avoid This Shop - Poor Communication and Poor Workmanship…read more I brought my Triumph Scrambler 900 in for its 12,000-mile service. Before that, it ran beautifully -- started every time, idled perfectly, and the rear brake worked smoothly. After this service, everything changed for the worse. **Poor Mechanical Work:** My smooth idle turned into rough, sputtering revs between 800-1200 RPM. I was told this would resolve after a 10-minute idle reset -- and it *seemed* to at first, but only because the engine was warm. Once it cooled down, the problem returned. They told me what I wanted to hear rather than fixing the actual issue, and I regret believing them. **Brake Issue:** Within 30 minutes of leaving the shop, my rear brake went from tight and responsive to soft and sloppy. I had to shift my weight on the seat just to push the brake pedal far enough to engage. It didn't completely fail, but the drastic change made me seriously question the quality of their work. **Charged for a Part They Didn't Install:** I was billed $200 for a skid plate I had declined after learning it would require removing the center stand. Only after I caught it, then the charge was it refunded. I'll assume this was poor internal communication, not intentional, but still -- not acceptable. **Delays and Misinformation:** I gave three weeks' notice and called daily leading up to the appointment. They assured me the bike would be serviced promptly, but the day it arrived, they still hadn't ordered the necessary parts. One staff member said the parts were overnighted; another said they were backordered. I never got a straight answer. **Bottom Line:** Whether due to carelessness or poor communication, this shop failed me at nearly every turn. They don't return calls, they don't coordinate internally, and they don't take ownership of problems. To be fair, the staff were generally polite -- but that's not enough when your bike comes back worse than it went in. If you have other options, take them. I wouldn't recommend trusting this shop with your motorcycle.

We came into town from Wisconsin in our 1985 Ford Diesel Class C Motorhome we needed some work done…read morethese people were GREAT we were back on the road again in 3 days if they had a 10 star we would give it to them. We would recommend these people to all our RV friends Thanks again

From the owner: We provide Alaskans with honest, quality comprehensive auto repair and preventative maintenance…read moreservices that you can trust!