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Total Truck Accessory Center

3.5 (15 reviews)
Closed 8:00 am - 5:00 pm
Updated a few days ago

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Jessica D.

After having my truck in Total Truck's shop for a total of four separate 8-hour days and spending over $8K, they still did not competently complete the installation of my light bar or rooftop tent. They would say they "ran out of time" each time I would pick up my truck. I dropped my truck off each day at 8AM and wouldn't get a notification on my app until close to noon that the door had been opened. They sold me an extremely warped rack, which after seeing the photographs Sherpa, the manufacturer, said there is no way Total Truck wouldn't have noticed the damaged when they installed it. Then it took over two months to get a replacement, and the communication throughout was non-existent. If I didn't harass them, I was completely ghosted. When I did speak with Taylor, Josh or the front desk lady, (I called weekly and stopped by the shop multiple times) I always got a different story/excuse of why the replacement wasn't ordered yet. The owner Craig didn't even know what was going on when I talked to him. Their customer service is an absolute disgrace, and their installations show a great deal of incompetence. The light bar I purchased from them, and specifically said I wanted wired to a switch, was wired to my lights and still does not work (after four 8-hour shop visits). The last excuse was because I brought the wrong switch in. I am still confused why I was responsible for providing a switch that I was told would be included when I bought the light bar! They had the audacity to ask if I wanted to reschedule again. HARD NO! After the last visit, I was so disgusted I drove straight to Kings Customs down the road. The owner lifted the hood and found the light bar wiring was hanging loose in the engine compartment, and the LIVE negative and positive wires had been taped together (which is a fire hazard). Kings fixed all of it on the spot. The tent still squeaked and slammed on the rack after the replacement installation (even though the installer, Josh, took the TWO rolls of camper tape I had in my truck, after saying they'd use their own.) Just like the other installs, it was shotty work. We have uninstalled everything Total Truck installed and have had it reinstalled properly. We are having Kings Customs finish our truck build. I gave Total Truck every opportunity to cure the issues, and they failed at every turn. I have never experienced this kind of horrible service. Never again will I recommend, or use Total Truck, they are a total disappointment.

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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8 years ago

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9 years ago

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5 years ago

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7 years ago

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9 years ago

Total truck totally rocks!! I'm extremely impressed. My topper matched perfectly. In and out in no time.

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7 years ago

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10 years ago

Did what said they were going to do at the price quoted. Truck was ready a little early.

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9 years ago

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11 years ago

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9 years ago

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11 years ago

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Review Highlights - Total Truck Accessory Center

Worked with Jamie to get a canopy for my truck, he had a lightly used one in stock that was rhino-lined and installed for me.

Mentioned in 3 reviews

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Total Truck Accessory Center - autopartssupplies - Updated May 2026

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