I came here yesterday for a quick wash while running errands during the day. Cyber Express Wash is…read morelocated on the corner of Denali and Calais (33rd Ave) in the old Johnson's Tire & Auto Service behind Century Cinemas. The Disneyland-like ride for your car wash runs on a conveyor belt at the rear of the building where there is an option to drive straight to get your car cleaned thoroughly by a team of detailers or turn right to pull up to a car vacuum station and do the work yourself. Three different memberships are available for customers: the Iridium for $49/month which includes unlimited car washes with high pressure blast, ceramic coating, and deep gloss top coat added to the package (this is the one I currently have). The Palladium for $59/month which is everything from the Iridium Plan plus graphene coating and tire shine, and the Unobtanium which is normally at $120/month but is currently offered at $99/month. This is basically everything from the previously mentioned plans to include unlimited express interior detail. The employees here are friendly and work really hard especially in the detailing area. There are no appointments necessary for a detailing, just simply drive up after washing your car. If you don't have the Unobtanium package, you would pay an additional $30.00 at a separate cashier station set up at the detailing area. The detailing itself doesn't take too long, about 20 or 30 minutes at the most. This was the standard wait time for me whenever I opt for this service. There is a lounge area with chairs and a sofa for customers to wait and relax while watching TV or passing the time using your cell. You can also watch the detailers work on your car as it moves slowly on a conveyor belt. It's very hard work with the fast pace and the variety of vehicles coming through. Don't forget to tip the detailers if you can. A tip jar is set up at a table by the end of the conveyor belt on your way out. My only issue with the carwash is the lack of coordination on directing cars into the carwash when there are three separate lines at the pay stations during the really busy times. Drivers are not sure who goes into the carwash first after paying and there are customers moving in aggressively to get lined up resulting in near-collisions. Better communication by the employees manning the pay stations and signaling drivers to proceed or stop would be a great help to fix that. Aside from that, this is a great place to get your car cleaned without having to wait too long. A second location is being planned between 5th and 6th Ave downtown across from the Swickard Anchorage car dealership and the Kindred Spirits coffee hut which would help ease the congestion at this location.

The front-of-house experience, where customers check in, has been consistently frustrating because…read moreof staff knowledge gaps and, at times, outright rudeness. The regular adult detailing staff, on the other hand, have been great. Unfortunately, some of the teenage employees they hire have shown many of the same problems I've experienced at check-in, particularly with professionalism and customer service. I've also tried to cancel my membership three separate times and was still charged again. This business feels like a shiny new toy/hobby for someone, and they're not sure yet if they want to grow into a well-run, professional company. At this price point, I expected much better. There are better options in town for significantly less money.

We got a monthly membership from Sudzy's larger CStreet location. The same membership is accepted…read moreat this Old Seward location, FYI. Although pretty identical to their CStreet location, this location has only one car wash tunnel. Like The Pink Elephant, (previous car wash) there are employees who will pre-wash your car and direct you once inside the tunnel. Other than that everything is automatic and you are on your own with drying and vacuuming etc. (free and included).

I came here expecting to find the pink elephant, which was always my go to Alaska car wash place…read more I'm kind of a weirdo in that, just like haircuts, I usually only get my car washed once a year. My car got almost as clean as it did with pink elephant, the new set up, misses a little bit of that personal touch that pink elephant had though. There isn't any hand drying anymore. The process is all a little bit less stressful now though. The prices and rates seem to be pretty similar, and the main focus seems to be on subscriptions. Definitely give them a shot if you're in the area and need a spring wash!

The old lady who helps with the service for this carwash was so rude telling me that i couldn't…read moreread because i ended up pulling in and when i was drying my car she told me to get out. So rude I would not recommend going here customer service is horrible as well as the machines, it did not clean my car at all. That lady need to take a chill pill lol

employees are rude and building is not very well maintained, bad experience. I like that it is self…read moreserve but the employees didn't have to be so rude

The large wash bay is the bomb and Will always does an amazing job! I would highly recommend them!!read more

Best car wash around! Great staff, good prices, always satisfied. We live 45 mins away but we…read morealways come here.

Spectacular work cleaning my husband's work truck. Reliable fast and great customer service highly…read morerecommend- great value also.

It was easy to make an appointment online for headlight restoration. When we arrived the girl who…read moregreeted us was very friendly and told us how long the procedure would take. it was done in that that time and my headlights look so much better. I am totally impressed.

TERRIBLE WORK! They lied when they said "meticulous" and "professional" ! My sister dropped off our…read moreblue Chevy Malibu 2 days ago for these ppl to DETAIL THE CAR, they asked us to keep it for another day...only to hand the car back to us with dust on the dash board and console still, clear dirt and stains still visible and we can tell they didnt vacuum or even wet the carpet since there were still dry dirty stains on our seats and foot wells! Asked to keep it for 2 days just to give it back to us looking the exact same as it was! My sister paid over $200 for them to DETAIL the car, not just vacuum it, not just spot clean it! It's almost like they just sprayed febreeze in the car and called it a day! DO NOT BRING UR CAR HERE! Asked us to bring it back and they'll redo it for free....why would i do that? We paid y'all over $200 dollars for nothing already , I would hate to see what yall do for free ! If i could leave a 0 stars I would. I will be posting this on yelp as well incase they delete my review! I don't know HOW this place has POSITIVE reviews at all , I'm convinced they are fake

This place ROCKS, I mean this PLACE IS ROCKING! They have a…read morecrew of 16 guys, running 2 shifts 24 hours a day WHAT!?! 24 Hours A Day! 6 Days a Week. They got all the dog hair out of the carpet. Daughter got the car as a hand me down from her Grandmother. Our daughter said it smells like old lady and wet dog. I agree it was kind of nastanky! Not anymore! The C300 looks pretty dern good now that it's hairless. I tried myself to do it, but a shaggy King Charles Cavalier shedding everywhere was tough. Glad I was referred to here from my friends. Great recommendation, just did the interior, but they have a package to suit all you Car/SUV/Truck needs. Check them out!

Very satisfied! Without these guys detailing my car regularly, I would probably have yo buy a new…read morecar by now! Great job, great service!

Horrible detail job. Highly disappointed. Want a partial refund! Not cool. Need people working for…read moreyou who take pride in their work.

Dirty Moose = Dirty Car…read more These are AFTER pictures. I paid $150 to have my vehicle professionally cleaned, and this is how it was returned to me. Dirt and debris still around the seats and carpet, grime around the console and switches, dusty vents, dirty crevices, marks on the doors -- areas that don't look like they were even touched. I would bet the same $150 I paid that the most substantial cleaning this vehicle received was having the floor mats power washed. I've had vehicles professionally cleaned before, and so have plenty of people I know. Never have I picked one up and wondered whether anything had actually been cleaned. There wasn't even the slightest scent of a cleaning product inside this vehicle. By itself that wouldn't prove anything -- but combined with what was visibly left behind, it's pretty telling. And here's the part that really bothers me: I originally found this service through Groupon. He specifically asked me not to purchase through Groupon because he said they would take roughly half of the money. I agreed and paid him the $150 cash directly instead. I was trying to help a local business owner keep the entire payment rather than lose a large portion of it to Groupon. He got 100% of the money. I certainly didn't get 100% of the service. These were taken AFTER the $150 cleaning. I'm not asking anyone to take my word for it -- look at them. I didn't expect a 20+ year-old vehicle to be magically restored to new condition. I expected it to be CLEAN and have nice scent since I was giving it to my 88 year old grandma to run errands! There's a huge difference. I went out of my way to pay this business directly because I thought I was doing him a favor. Instead, I paid $150 and came home needing to clean the car myself. Dirty Moose? Unfortunately, the name fits.

If you want to berated for having a dirty car and charged a premium for a place that does a shitty…read morejob this place is for you. Honestly I should have refused to pay. The amount of dirt and pet hair left in my car aside from being extorted for an extra $100 was unacceptable. It was clear he parked a car behind my car so I couldn't just take it away. Did I mention he told me my car was unacceptably dirty? My dude, your job is to clean dirty cars if my car was clean I wouldn't hire you.